Remote Asset Management in the Cloud The Smart, Connected Machine

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1 CO900H Remote Asset Management in the Cloud The Smart, Connected Machine Ted Hill Director, Global Business Development Rockwell Automation

2 Agenda IoT in Manufacturing Azure Rockwell Capabilities Customer Examples

3 Remote Asset Management in the Cloud Cloud Computing is a disruptive force in automation Offers new capabilities, creativity & innovation for this industry Step change in simplicity and cost of ownership for assets

4 Transformative Value of IoT in Manufacturing SaaS Reduces the TCO of and Simplifies Manufacturing I.T. Scale Up/Down Elasticity Zero Infrastructure To Support Trustworthy Exchange of Info Business Model Flexibility Extracting New Insights Equipment Supplier Finance OpEx vs. CapEx Predictable Costs Flexibility Engineering Minimize Manufacturing IT Product/Process Design Scalability Service Remote Service & Support <SME s Supporting >Assets Predictive Maintenance Operations Asset & Operations Performance Consumables Multi-tenant Visibility for your Supply Chain

5 Machine Builder IoT Maturity Model Service Decrease field visits with remote access Increase first-time fix rates Reduce cost of software updates/support Reduce downtime & mean time between failure Increase Customer Satisfaction Innovate Enable self-service support Increased productivity with greater info sharing Increase market share with greater differentiation New revenue streams from expanded portfolio and industry offerings Analyze Reduce part supplier and manufacturing process issues Decrease field visits with preventative actions Increase uptime (support premium SLA) Increase market share via better market analysis Integrate Reduce warranty claims Reduce support call time and number Reduce product failure Increase market share via superior design Enable upsell and cross-selling opportunities

6 Azure - Global Scale for Global Customers Worldwide reach and hyperscale required to bring cloud economic benefits to every business 100+ datacenters in more than 40 countries 1M+ servers

7 Trusted, Open, and Flexible Deep commitments to security, privacy, and interoperability Security at the core Privacy by design Compliance and reliability commitments Consistent experiences across devices Windows, ios and Android support Single sign-on to more than 1,400 SaaS apps Extensible app development Support for Open Source and.net Interoperate with existing applications using Open Standards All data, any size, anywhere Process big data on platform you choose Store, access, combine, and analyze data on premises to cloud, relational and non-relational Flexible infrastructure Run Windows and Linux Manage and monitor your heterogeneous IT environment 1B+ customers use Azure in 20 million businesses from more than 90 countries cloud services delivered all day, every investment in building 200+ $15B+ Azure infrastructure (USD) day

8 Managing & Improving Your Manufacturing Assets Moving from Traditional Deployment to SaaS Asset Performance Management Performance Management Equipment and Process Behavior and Optimization Manufacturing Intelligence Inventories Consumables Business KPIs Transactional Data LAN Wireless Cell Satellite Cloud Gateway Automation Systems Site 1 Site 2 Site n 8

9 Data Visualization, Reporting and Analytics Alarms, Notification, Trending 9 Standard tools derived from FactoryTalk VantagePoint Mobile Dashboard(s) can be developed to customer specifications, by Rockwell Automation or customer FactoryTalk View ME HMI screens can also be replicated and ported to the cloud environment SQL Server Reporting Services and Microsoft Power BI can also be used Available on any web browser or mobile device with an internet connection and the right credentials

10 PowerFlex 7000 Remote Monitoring Service What happens when an alarm or fault is triggered? The alarm or fault appears immediately in the cloud application and our support center in Cleveland, OH Notification delivered to customer via agreed to method Automatically creates a Service Ticket in RA Tech Support system (SAP) and sends a notification to a MV Drive service engineer Rockwell Automation Remote Support will respond to this alarm within a 30 minute guaranteed SLA, 24 x 7 x 365 This means, within 30 minutes, we have: Acknowledged the alarm Contacted the customer through a predefined method Begun to troubleshoot the drive

11 The Cash Machine of the Oil & Gas Industry Removing the Potential for Error 11 Trigg Technologies L.A.C.T. Units Hydro-Carbon Custody Transfer via Cloud Reduce support costs Hands-off operation Eliminate human error Instant transaction & invoicing

12 12 Enterprise Performance Management Global Manufacturing Re-Invention F50 Food/Bev Co. Global M facturer Common Plant KPI s, Plant to Plant One dashboard combining Quality, OEE, Production Order Status, Safety & Morale Daily Management System Longer term analytics to evaluate plants, products, packaging lines and machine builders

13 Pay-for-Performance & Enhanced SLA Atlas Copco (Mafi) Turbo Expanders 13 Turbo-Expander Performance & Support Performance Management & Prediction Enhanced Support SLA Accountability for performance, emissions

14 Product Serialization Minimize Counterfeiting and Diversions 14 Brand Protection Global Dairy Co. Regulatory compliance for key products Achieve Consumer Safety Brand protection Customer service & returns processing Supply chain integrity Marketing & brand loyalty programs

15 Remote Asset Performance Management Software as a Service Order Components Non-Recurring-Eng Application Configuration Model Development Dashboard Development Business Rule Configuration Workflows Costs Per Site/Asset* Link to the Cloud Cloud Gateway Hardware Cloud Gateway Software APM platform commissioning Optional Wireless Hardware GPS Hardware SaaS Subscription Fee** Compute & data storage infrastructure Provisioning additional infrastructure APM Platform (per Asset) Support SLA Optional Cellular data contract Rockwell Automation application support * Can be built into the subscription service ** Invoiced quarterly, annually (minimum 3-year contract)

16 Thank you

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