Mobility Solutions for Plant Personnel

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1 Mobility Solutions for Plant Personnel ARC Forum Orlando, February 2014 Greg Gorbach Vice President ARC Advisory Group

2 Introduction Mobile Devices play a key role in industrial operations Mobile Devices are a window into Connected Devices Mobile Device Management solutions can help 2

3 Your Smartphone is the Interface to Intelligent Connected Devices Source: 3

4 Your Smartphone is the Interface to Intelligent Connected Assets Interact with your control systems Real-time manufacturing information Production monitoring Efficiency Downtime Instant data visualization Custom graphical executive dashboards Source: 4

5 Industrial Use of Mobile Devices Exhibits Growth Source: January 2011 ARC Report on Enterprise Mobility Survey and ARC Mobility Survey,

6 Some Technology Drivers/Enablers of Information-Driven Manufacturing Big Data Analytics Insight: Process and Market Knowledge Cloud Information Infrastructure Internet of Things Intelligent, connected assets Mobility Portability, Real-time Interactions Social Community Knowledge Virtual Display Presentation, Accessibility 6

7 Suppliers are Enabling Information Driven Manufacturing Traditional IT Platforms Are Evolving To Support New Technologies Don t Be Left Behind 7

8 Mobility Opportunities in Manufacturing Maintenance Inventory Management QA, Problem Resolution Asset tracking Collaboration EHS Incident reporting Video monitoring/streaming/security Operations Supervisor Schedule/routing changes Performance Analysis Decision making Training/Augmented Reality Remote control via HMI or DCS Etc. 8

9 Mobile Devices BYOD Bring Your Own Device BYOD is a very important part of the mix. 9

10 Mobile Device Management 10

11 What Is Mobile Device Management? MDM is a technology that enables enterprises to proactively manage mobile devices MDM provides the functionality for software distribution, policy management, inventory management, security management, and service management for mobile devices MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, and BYOD 11

12 Enterprise Mobility Management (EMM) MDM is an application under the EMM umbrella offered by many suppliers. EMM EMM solutions typically include: Secure mobile application development Secured business and productivity applications Mobile device management (MDM) Mobile application management (MAM), BYOD policy construction services Mobile Device Management 12

13 Why MDM? The intent of MDM is to optimize the functionality and security of a network of business related mobile devices while minimizing cost and downtime. MDM can reduce support costs and business risks by controlling and protecting the data and configuration settings for all mobile devices in the business network. 13

14 MDM Components Software Distribution / Application Management Policy Management Inventory Management / Device Management Security Management Service Management These are the primary components in a MDM solution. 14

15 MDM Deployment Models On-Premise Up front expenses for software license, computer hardware, and IT staff Requires in-house capability and resources for maintenance and trouble-shooting In the cloud Low start-up costs Ideal for SMBs Billed as a monthly subscription fee Makes user completely reliable on vendor s capability and services High recurring expenses every year 15

16 MDM Suppliers Top 5 The market for MDM solutions is competitive with many big players involved in it. The leaders include: Good Technology SAP AirWatch, MobileIron Fiberlink Communications 16

17 Mobile Devices and the Industrial Internet of Things People Asset Value Chain 3 rd Party Services People ERP Enterprise Apps, Services Mobile Device Management Connected Apps Analytics, Big Data Connected Device Management CDM Platform: Device configuration Device management Application development Application management Diagnostics, alarms Enterprise integration Security MDM Platform: Software distribution/ Application management Policy management Inventory/Device management Security management Service management Communications Control Intelligent Assets/Devices/Machines/Products 17

18 Thank You! 18

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