Training. Principal initiatives. Training course Revenue Management and Cost Analysis, three days of lectures on commission by Ebit Toscana

Transcription

1 Training Principal initiatives 2011 Training course Revenue Management and Cost Analysis, three days of lectures on commission by Ebit Toscana First level university Master in Comunications and Management for the tourism industry, in partnership with the University for Foreigners of, second edition Training course Management of Tourism Destinations. Strategies, Programming & Innovation of the Integrated Tourism Supply in the Cities of Amalfi and Ravello, commissioned by the Chamber of Commerce of Salerno Training course Junior Travel Manager, in partnership with the Scuola Professionale per il Commercio Turismo e Servizi L. Einaudi of Bolzano in response to the FSE Call, in the process of obtaining approval Personalised training projects for the hospitality firms of the Province of Bolzano in response to the FSE Call, in the process of obtaining approval Personalised course in Revenue management per Hotel Spadari al Duomo di Milano Days of traiing in Revenue Management for Best Western Italia associated hotels, commissioned by the main office of Best Western Italia -Milano Master Cultural Routes. Creation and management of Cultural Itineraries, in partnership with la Rotta dei Fenici and the City of Tuoro sul Trasimeno 2010 Training course for Assistant Hotel Secretary Bando LavorOver 45, 2008, FSE Region of Umbria Training course for Specialist in the creation and commercialisation of products for slow tourism Bando Cultura e Occupazione 2008, FSE Region of Umbria Organisatio of the event Stage Day, two days of meetings between businesses from the national and international tourism panorama and students for the degree course in Economics of Tourism of and from CST training courses (seventh edition since 2004) Personalised training days aimed at the employees of STB (Società Terem e Benessere) on Revenue Management, commissioned by STB Toscana Cycle of training corse aimed at Italian hospitality sector workers in Hotel Revenue Management & on-line distribution, in partnership withsestante and Proxima Master for Women Managers in tourism in partnership with Centro Servizi Matera - Matera Seminars for operators in Pricing & Revenue Management, commissioned by Federalberghi Bologna Training course for Espert in Customer Relationship management for tourist information and welcoming in the territory, Bando Cultura e Occupazione 2008, FSE 1

2 Region of Umbria Training module on Web Marketing e CRM, catlogue course for workers also included in the catalogue for the Voucher Fondo FOR.TE- ROMA First level university Master in Comunications and Management for the tourism industry, in partnership with the University for Foreigners of 1st edition 2009 Preparation course for the examination as Travel Agency Technical Director in partnership with the Scuola Professionale per il Commercio Turismo e Servizi L. Einaudi of Bolzano; IFTS Course Higher Technician for assistance to the Management of Incoming Travel Agencies and Tour Operators in partnership with the Scuola Professionale per il Commercio Turismo e Servizi L. Einaudi of Bolzano Project TO.UR: Tourist Human Resources. Meeting between the training systems and labour for the development of human resources in the network of tourism businesses in partnership with Università dei Sapori 1 st level University Master "Manager of territorial tourism development and the enhancement of cultural wealth " (MUST)", in collaboration with Università Cattolica, Faculty of Economics, Piacenza campus 1 st level University Master in Marketing Wine and the Territory (VI.TE.) in collaboration with l Università Cattolica, Faculty of Agriculture, Piacenza campus Master in Hospitality Management, 1st edition, promoted by the National Committee of Young Hoteliers (Comitato Nazionale Giovani Albergatori - CNGA) Federalberghi Training course Rural toursm welcoming, commissioned by IRIPAAT Training course, Expert in web marketing and revenue management for the tourism industry, commissioned by IRIPAAT Cycle of seminars Segrets & Lies About Revenue Management, in partnership with Sestante and Proxima Fine-tuning and development of new modules for at-a-distance training for La Bottega dell apprendimento della formazione continua, commissioned by DES Sicilia Progetto Bienvenidos -Interventions for the training of Italians resident in countries not belonging to the European Union, in partnership with ARTHA srl, AITEF Associazione Italiani Immigrati e Famiglie Federazione Regionale Puglia, En.A.P. Puglia Ente Addestramento Professionale, I.S.M. Istituto per lo Sviluppo del Mediterraneo, MCG Soc. Coop., INTEXA Srl finazniato dal Ministero del Lavoro e della Previdenza Sociale Training course Reception services expert specialised in the integrated promotion of tourism micro itineraries, in partnership with UDS Training course for entrepreneurs and HR in the cultural tourism sector MY Guest, in partnership with Centro Servizi Matera Training course Professional qualifications of excellence for the development of the territory, aimed at operators of the agency sector, commissioned by FIAVET Trentino 2008 Progetto Tourismedia: business innovation leadership financed by Ciofs Form Professionale Puglia 2

3 2007 Master in Hospitality Management, 20th edition, in partnership with Centro Servizi Matera and with the sponsorship of Federalberghi University masters for manager of territorial tourism development and enhancement of cultural wealth, in collaboration with Cattolica University, Faculty of Economics, Piacenza campus Local tradition expert for the tourism enhancement of the territory, course financed by the ESF and by the Province of Event and quality tourism promoter, course financed by the ESF and by the Province of Export in the creation and organisation of tourist packages for the enhancement of cultural and environmental resources in ATS (Associazione Temporanea di Scopo) with GSI Italia Gruppo di Solidarietà Internazionale, course financed by the ESF and by the Region of Umbria I.F.T.S. Higher technician export in the organisation of conferences, conventions, congresses, events and manifestations with a major in the management of congress service businesses in ATS with the University of, City of Foligno Tourism Counsilorship, Confcommercio of the Province of, Istituto Tecnico Commerciale e Turistico F. Scarpellini (tourism high school) of Foligno, Consorzio ITER, course financed by the ESF, the region of Umbria and the Province of. Export of tourism services, ATS with the University of financed by the ESF and by the Region of Umbria Advanced Specialisation Course in the Management of Tourism Hospitality commissioned by Mida Equipe Progetto Tourismedia: business innovation leadership financed by Cofs Form Professionale Puglia 2006 Master in develpoment and promotion of cultural and tourism resources in collaboration with the University for Foreigners of Specialists in Customer Relationship Management for the protected natural areas course funded by the European Social Fund & the Region of Umbria Expert in the management & promotion of intergated territorial tourism supply course funded by the European Social Fund & the Region of Umbria Specialist of organisational and managerial processes in tourism businesses in ATS with the University of financed by the ESF and the Region of Umbria From catering to the catering process qualification course for Food & beverage managers, funded by the ESF and the Province of Master in Hospitality Management, 19 th edizion, in partnership with Centro Servizi Matera and with the sponsorship of the Federalberghi (Italian Hotelier s Associations) 2005 Master in Hospitality Management, 18 th edizion, in partnership with Centro Servizi Matera and with the sponsorship of the Federalberghi (Italian Hotelier s Associations) Congress/trade fair Services Assistant, training course, financed by the Province of 3

4 New business. A new beginning. Differentiation of economic activity in the country as an opportunity for young people Leonardo Gioventù. Training course and internship placement for Polich youths IFTS Advanced technician for Tourism Reception - Bolzano 2004 Master in Hospitality Management, 17 th edition, in partnership with Deloitte Touche Thomatsu Management Solutions and with the Centro Servizi Matera and with the sponsorship of the Federalberghi (Italian Hotelier s Associations) Manager of training processes in tourism, training course, financed by the Province of Expert in Economics and Management of Tourism Services two-year training course, financed by the Region of Umbria, conducted in temporary partnership with the University of. Junior Manager of Tourism Businesses, training course, financed by the Province of IFTS Technician for Assistance to Management of Travel Agencies & Tour Operators - Ascoli Piceno (high school) IFTS Technician for Assistance to Management of Travel Agencies & Tour Operators - Bolzano 2003 Integrated tourism system: an opportunity to compete, refresher course for the Presidents and members of Tourism Consortia, commissioned by the Azienda di Promozione Turistica of Basilicata Master in Hospitality Management, XVI edition, in partnership with Deloitte Touche Thomatsu Management Solutions and with the Centro Servizi Matera and with the sponsorship of the Federalberghi (Italian Hotelier s Associations) and Word Tourism Organisation TedQual certification Hospitality Management Integrated Project in collaboration with Mida Equipe - Trapani Refresher course Volonteering in tourism: an opportunità for social growth for the members/directors of the National Council, of the provincial Committees and of the Regional UNPLI Scretariats, commissioned by the Unione delle Pro Loco d Italia Rural Tourism Operator a course commissioned by the Ministry of Production Activities in collaboration with Agenzia Umbria Export Manager of small sustainable hospitality businesses a course offered in collaboration with Legambiente Umbria. IFTS Tecnician for planning and running environmental and rural tourism resources Gangi (PA) 2002 Master in Hospitality Management, XV edition, in partnership with Deloitte Touche Thomatsu Management Solutions and with the sponsorship of the Federalberghi (Italian Hotelier s Associations). IFTS Technician for the planning and management of mountain tourism resources - Valchiavenna 4

5 IFTS Technician responsible for tourism enhancement of protected natural areas - Vasto IFTS Expert in multi-media planning of tourism SMEs - Matera Female entrepreneur expert in cultural tourism a course in collaboration with Consorzio Arco and Eurostrategie Course for Experts in territorial promotion in collaboration with Consorzio Arco and Eurostrategie Assistant to the Hotel Director a course in collaboration with ADA Technician responsible for tourism enhancement of protected natural areas - a course in collaboration with Consorzio Arco Promoter of Tourism in the protected natural areas a course in collaboration with ARPAT Toscana 2001 Master in Hospitality Management, XIV edition, in partnership with Deloitte Touche Thomatsu The budget as a regulator in the participation in and integration of the business organisational system, continuous training course for travel agency employees of CIT Viaggi, commissioned by EFIT Rome Tourism Web Course, in collaboration with L. Einaudi Professional Training Centre, and the Professional Training Councillorship of the Autonomous Province of Bolzano Alto Adige Tourism Destination Manager Master, post-graduate master in collaboration with L. Einaudi Professional Training Centre, and the Professional Training Councillorship of the Autonomous Province of Bolzano Alto Adige Marketing and sales techniques Course, commissioned by Ente Bilaterale Sardegna, for entrepreneurs and tourism operators in the Region of Sardinia Training course for Tourism promoters in nature reserves, with the Regional Agency for Environmental Protection of Tuscany Tourism marketing for travel agencies, at-a-distance training module commissioned by Sigma Travel System 2000 Training course for Expert in the organisation of exhibits and cultural manifestations and for Expert in cultural tourism promotion, in temporary association with SVILUPPUMBRIA Travel Sales Junior Management Course, in collaboration with L. Einaudi Professional training Centre, and the Professional Training Councillorship of the Autonomous Province of Bolzano Alto Adige E-commerce Course, refresher course for entrepreneurs, G.A.L. Alta Valle del Tevere, Città di Castello Training and orientation of managers and staff for the tourism villages of the Putignano Group, training project commissioned by Gruppo Putignano 1999 Course for Cultural tourism promoter, in agreement with the Province of Terni 5

6 Course for Tour guide and for Tour leader, in agreement with the Province of Course for Destination specialist and sojourn planners for the propulsion and technical assistance for tourism: cultural, environmental, religious and business, in agreement with the Region of Umbria Course for Junior Professional Congress Organiser, in collaboration with L. Einaudi Professional Training Centre, and the Professional Training Councillorship of the Autonomous Province of Bolzano Alto Adige 1998 Post-graduate course for Trainer Training Southern Italy, in agreement with the Italian Ministry of Labour Post-graduate course for Experts in aggregation processes for SME in the Travel and Tourism sector, in agreement with the Italian Ministry of Labour 1997 Post-graduate course for Tourism service professionals, in collaboration with SDOA Foundation Antonio Genovesi in Vietri sul Mare (SA)) Post-graduate course for Tourism enterprise evaluator, in agreement with the Italian Ministry of Labour, reserved for engineers and Business graduates At-a-distance training project Unified System of Accounts for Hotels, in collaboration with EBNT (Ente Bilaterale Nazionale per il Turismo) with the realisation of a hypertext for up-dating through self-learning in FAD (Formazione a distanza/at-a-distance training) via Internet of back office employees of hospitiality firms. At-a-distance training project of the Marketing and communications for Hospitality Businesses hypertext, in collaboration with EBTL (Ente Bilaterale Territoriale of Rome and the province) with the realisation of a hypertext for up-dating through self-learning in FAD via Internet of front office employees of tourism businesses 1996 Refresher course for Officials and executives of Enit, in collaboration with Public Administration Higher Education Post-graduate course in "Techniques and diffusion of franchising in small and mediumsized tourism businesses operating in the hospitality industry ", financed by the Italian Ministry of Labour and by the European Social Fund Refresher Course for hotel entrepreneurs of the Province of Sassari, in collaboration with the Regional Training Board of Sardinia Course for "Open-air tourism operators and campground managers, in collaboration with the Regional Training Board of Sardinia 1991 Managerial training course for hospitality business staff", on behalf of the Business Management and Organisation School (Scuola di Direzione ed Organizzazione Aziendale SDOA - Foundatione Antonio Genovesi of Vietri, Salerno) 1989 Special course for Wide distribution tourism operators, on behalf of FIVE Viaggi GRUPPO FININVEST 6

7 "Course for tourism industry service providers, on behalf of Business Management and Organisation School (SDOA - Fondazione Antonio Genovesi di Vietri, Salerno) Master in Economics and Tourism", three-year undergraduate-level course, which a strong business orientation "Refresher courses for Tourism Techniques Teachers ", on behalf of the Italian Ministry of Education General Direction Professional Education, with the production and validation of hard-copy and multi-media educational material. 7