API Developer Notes. Availability on the Apollo and Galileo CRSs. 29 June Version 1.3
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1 API Developer Notes Availability on the Apollo and Galileo CRSs 29 June 2012 Version 1.3
2 THE INFORMATION CONTAINED IN THIS DOCUMENT IS CONFIDENTIAL AND PROPRIETARY TO TRAVELPORT Copyright Copyright 2012 and/or its subsidiaries. All rights reserved. provides this document for information purposes only and does not promise that the information contained in this document is accurate, current or complete. This document is subject to change without notice.. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the licensee s personal use without the prior written permission of and/or its subsidiaries. Trademarks and/or its subsidiaries may have registered or unregistered patents or pending patent applications, trademarks copyright, or other intellectual property rights in respect of the subject matter of this document. The furnishing of this document does not confer any right or licence to or in respect of these patents, trademarks, copyright, or other intellectual property rights. All other companies and product names are trademarks or registered trademarks of their respective holders. Availability on the Apollo and Galileo CRSs ii
3 Contents Overview... 1 Polling Availability... 2 Direct Access... 2 XML Command... 2 XML Sample Request... 2 Focalpoint Equivalent... 3 AVS/NAVS Database... 3 AVS Data... 4 NAVS Data... 4 Inside Availability/Seamless Availability... 6 Participants... 9 Last Seat Availability/Carrier Specific Display (Direct Access)... 9 Inside Availability/Seamless Availability Numeric AVS Appendix: Related Documents Availability on the Apollo and Galileo CRSs iii
4 Overview This document explains the sources of availability that are accessed via the Apollo and Galileo Computer Reservation Systems (CRSs). Note: Regardless of carrier participation levels, all flights selected as a component of a low fare shopping request are validated using AVS/NAVS in the first instance. Availability on the Apollo and Galileo CRSs 1
5 Polling Availability Availability can be polled, via the Host, from two sources: 1. Direct Access 2. AVS/NAVS database. The polling of availability is determined by: The format of the request used. The vendor s participation level. Direct Access Availability is requested directly from the carrier inventory system using an interactive vendor link. The vendor must have a functional vendor link connected to the Galileo or Apollo CRS. Direct Access transactions are Availability requests that are sent directly to the carrier. They are fulfilled if the requested carrier is: A Carrier Specific Display (CSD) or Last Seat availability (LSA) participant. A Seamless availability/inside availability participant. The advantage of Direct Access is up-to-the-minute inventory, directly from the vendor s system. If the vendor is a CSD or LSA participant, the following entries result in a direct access call. XML Command AirAvailability_# using <AirVSpecificAvail>. XML Sample Request The following sample uses a direct access request for Air Availability, on either the Galileo or Apollo CRS: <AirAvailability_8> <AirAvailMods> <AirVSpecificAvail> <NumSeats/> <Class/> <StartDt> </StartDt> <StartPt>LON</StartPt> <EndPt>NYC</EndPt> <StartTm>0800</StartTm> <TmWndInd>D</TmWndInd> <StartTmWnd>0600</StartTmWnd> <EndTmWnd>2359</EndTmWnd> <JrnyTm><![CDATA[ ]]></JrnyTm> Availability on the Apollo and Galileo CRSs 2
6 <FltTypeInd/> <FltTypePref/> <StartPtInd/> <EndPtInd/> <IgnoreTSPref/> </AirVSpecificAvail> <AirVPrefInd> <AirVIncExcInd>O</AirVIncExcInd> <RelaxAirVPref>N</RelaxAirVPref> </AirVPrefInd> <AirVPrefs> <AirVAry> <AirVInfo> <AirV>YY</AirV> </AirVInfo> </AirVAry> </AirVPrefs> </AirAvailMods> </AirAvailability_8> Focalpoint Equivalent (Galileo CRS) A21APRLONNYC*YY (where YY is the airline) (Apollo CRS) (where YY is the airline) These Direct Access requests can only be directed at a single carrier. For Seamless availability/inside availability participants, the use of the vendor link may occur when the end user requests neutral availability. See AVS/NAVS Database on page 3 and Inside Availability/Seamless Availability on page 6 for details. AVS/NAVS Database Availability can be polled from the Galileo AVS/NAVS (numeric AVS) database. The airline vendors are responsible for the inventory data held in the AVS/NAVS databases for all CRS systems. Vendors update the data at regular intervals when the inventory status is below the quota level. The advantage of the AVS/NAVS database is that you do not need to limit a request to a specific airline, although you can. Another advantage is that non-seamless carriers do not impact the vendor s link. The disadvantage is a reliance on the vendor to ensure all data is current. Note: The flights initially selected by a low fare shopping request are polled for availability using AVS/NAVS data. Availability on the Apollo and Galileo CRSs 3
7 AVS Data Vendors that supply Galileo with AVS data use status codes to indicate class availability. These status codes include: A = Available. C = Closed. R = Restricted (may allow waitlist) L = Limited (may allow waitlist) X = Canceled/Not Operating NAVS Data Vendors that supply Galileo with NAVS data use numbers to indicate the number of seats available for sale in each booking code. The highest permitted sales quota value is nine even though there may be more seats available for sale. Some carriers set their default sales quote to a maximum of four, even though there may be more seats available for sale. XML Command AirAvailability_8 and above using <GenAvail> with <InhibitLinkStatus> set to Y XML Sample Request The following request shows the <InhibitLinkStatus> set to Y, indicating that Availability is not polled across the link: <AirAvailability_8> <AirAvailMods> <GenAvail> <NumSeats/> <Class/> <StartDt> </StartDt> <StartPt>LON</StartPt> <EndPt>NYC</EndPt> <StartTm>0800</StartTm> <TmWndInd>D</TmWndInd> <StartTmWnd>0600</StartTmWnd> <EndTmWnd>2359</EndTmWnd> <JrnyTm><![CDATA[ ]]></JrnyTm> <FltTypeInd/> <FltTypePref/> <StartPtInd/> <EndPtInd/> <IgnoreTSPref/> Availability on the Apollo and Galileo CRSs 4
8 <InhibitLinkStatus>Y</InhibitLinkStatus> </GenAvail> <AirVPrefInd> <AirVIncExcInd>O</AirVIncExcInd> <RelaxAirVPref>N</RelaxAirVPref> </AirVPrefInd> <AirVPrefs> <AirVAry> <AirVInfo> <AirV>YY</AirV> </AirVInfo> </AirVAry> </AirVPrefs> </AirAvailMods> </AirAvailability_8> This XML command can be used to determine if there are discrepancies between NAVS/AVS data and the vendor s own data, which can cause: FareQuoteSuperBB_# to leave flights out of the faring process if classes are marked as not available in AVS when in fact they are available Bookability errors if flights are marked as available in AVS when in fact they are not. Focalpoint Equivalent There is not an exact terminal entry to poll availability. The terminal entry A21APRLONNYC/YY (Galileo CRS) or A21APRLONNYC YY (Apollo CRS), where YY is the airline, does not always poll availability from AVS/NAVS because of Seamless/Inside Availability, which is described in the next section. Availability on the Apollo and Galileo CRSs 5
9 Inside Availability/Seamless Availability Inside Availability (Seamless) carriers can opt to receive interactive (linked) availability messages from Galileo even if the user specifically asks for General or Neutral availability using the /YY or <GenAvail> element with <InhibitLinkStatus> set to N. Inside Availability only affects the results from: The /YY (Galileo CRS) or YY (Apollo CRS) terminal entry. The <GenAvail> of AirAvailability_# if <InhibitLinkStatus> is set to N. The FareQuoteFlightSpecific_# transaction if <InhibitLinkStatus> is set to N. The following sample shows the <InhibitLinkStatus> set to N, indicating that the link will be used for 100% seamless participants or may be used for partially seamless participants: <AirAvailability_8> <AirAvailMods> <GenAvail> <NumSeats/> <Class/> <StartDt> </StartDt> <StartPt>LON</StartPt> <EndPt>NYC</EndPt> <StartTm>0800</StartTm> <TmWndInd>D</TmWndInd> <StartTmWnd>0600</StartTmWnd> <EndTmWnd>2359</EndTmWnd> <JrnyTm><![CDATA[ ]]></JrnyTm> <FltTypeInd/> <FltTypePref/> <StartPtInd/> <EndPtInd/> <IgnoreTSPref/> <InhibitLinkStatus>N</InhibitLinkStatus> </GenAvail> <AirVPrefInd> <AirVIncExcInd>O</AirVIncExcInd> <RelaxAirVPref>N</RelaxAirVPref> </AirVPrefInd> <AirVPrefs> <AirVAry> <AirVInfo> Availability on the Apollo and Galileo CRSs 6
10 <AirV>YY</AirV> </AirVInfo> </AirVAry> </AirVPrefs> </AirAvailMods> </AirAvailability_8> There are two levels of inside/seamless availability: The vendor is a 100% seamless participant and all availability is polled from across the link. The vendor is partially seamless; this is known as selective polling where a particular flight/cabin class that has been marked by the vendor is always polled across the link. The result is that the AirAvailability_# and FareQuoteFlightSpecific_# transactions do not receive availability from AVS/NAVS for any 100% seamless carriers. Also, the results may not receive availability from AVS/NAVS for a partially seamless carrier. The <InsideAvailOption> indicator returned in the <GenAvail> response can be reviewed to determine whether the carrier is an Inside Availability participant, as shown in the following sample: <AvailFlt> <AirV>UA</AirV> <FltNum>923</FltNum> <OpSuf/> <StartDt> </StartDt> <StartAirp>LHR</StartAirp> <EndAirp>IAD</EndAirp> <StartTm>755</StartTm> <EndTm>1112</EndTm> <DayChg>00</DayChg> <Conx>Y</Conx> <AirpChg>N</AirpChg> <Equip>763</Equip> <Spare1/> <NumStops>0</NumStops> <OpAirVInd>N</OpAirVInd> <Perf/> <LinkSellAgrmnt>SS</LinkSellAgrmnt> <DispOption>Y</DispOption> <InsideAvailOption>L</InsideAvailOption> <GenTrafRestriction/> <DaysOperates>YYYYYYY</DaysOperates> <JrnyTm>658</JrnyTm> <EndDt> </EndDt> L= Inside Avail participant & flight was link statused (polled). Availability on the Apollo and Galileo CRSs 7
11 <OpAirV/> <OpFltDesignator/> <OpFltSuf/> <StartTerminal>3</StartTerminal> <EndTerminal/> <FltTm>497</FltTm> <LSAInd>N</LSAInd> <GalileoAirVInd>Y</GalileoAirVInd> <ETktEligibility>E</ETktEligibility> <ScheduleLevelCarrier/> <FrstDwnlnStp/> <LastDwnlnStp/> <SponsoredFltInd>N</SponsoredFltInd> <SponsoredFltLineNum>00</SponsoredFltLineNum> <NeutralFltLineNum>01</NeutralFltLineNum> <SponsoredFltKey>00000</SponsoredFltKey> </AvailFlt> Availability on the Apollo and Galileo CRSs 8
12 Participants Last Seat Availability/Carrier Specific Display (Direct Access) Note: The information below is accurate as of April 2007, but is subject to change. The following list contains details of all carriers who have functional vendor links and allow for Direct Access/CSD availability requests from Galileo: AA AB AC AE AF AH AI AM AP AQ AR AS AT AU AV AY AZ A3 A7 A9 BA BD BE BI BP BR BT BW B3 B7 B8 CA CB CE CF CG CI CM CO CW CX CY CZ C9 DE DI DL DO DT D6 EA EG EI EK EN EO ET EY EZ E0 E3 E5 E8 FB FC FI FJ FM FN FT FV F9 GA GF GJ GR GT HA HF HG HM HQ HR HU HY IB IC IE IF IG IK IN IQ IR IT IY JJ JK JL JM JO JV JZ J2 KA KC KD KE KK KL KM KQ KS KU LA LG LH LM LO LP LR LT LV LX LY MA MD ME MF MH MI MK MP MR MS MU MX MY NA ND NF NG NH NI NT NW NX NZ OA OK OM ON OR OS OV OZ PG PH PJ PK PR PS PU PW PX PY PZ P2 QF QI QM QR QS QT QV RG RJ RO SA SB SC SE SK SN SP SQ SS SU SV SW SY S2 S3 S4 S7 TA TC TE TF TG TK TM TN TP TS TU TX TZ T3 T6 UA UF UL UM UN UP US UU UX U8 VG VH VK VN VO VR VS VV WB WF WP WY W5 XL XM XR YN YX ZH ZI ZL Z6 2J 2L 3W 4M 5K 5N 5T 6A 7B 7D 7F 7H 8U 9H 9M 9U 9W Availability on the Apollo and Galileo CRSs 9
13 Inside Availability/Seamless Availability Note: The information below is accurate at time of writing (April 2007) but is subject to change. The following carriers have active Inside Availability/Seamless Availability agreements with Galileo: AA AB AC AF AM AQ AZ BA CM CO CX CY DI DL EK GF HA IB JJ JT KL KQ KU LA LH LP LR LX ME MX MY NF NW OS QF SK SQ TA UA US VS WA Numeric AVS Note: The information below is accurate at time of writing (April 2007) but is subject to change. The following carriers provide Numeric AVS data to Galileo: AY BD BT CE CF EO GT IG I5 JK KA OA OV QI SA SN SV T3 UX XM 3W All other carriers provide Standard AVS data to Galileo. Availability on the Apollo and Galileo CRSs 10
14 Appendix: Related Documents See the following API Developer Notes for information that can be used in conjunction with the Availability on the Apollo and Galileo CRSs document: Document Creating a PNR Low Fare Air Shopping Using Fare Quote Super Best Buy on the Apollo CRS Using Fare Quote Super Best Buy on the Galileo CRS Description Explains how to create a PNR or Booking File for Air. Describes the two transactions that can be used for low fare shopping. Explains how FareQuoteSuperBB_# functions on the Apollo CRS. Explains how FareQuoteSuperBB_# functions on the Apollo CRS. Availability on the Apollo and Galileo CRSs 11
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