The Star Alliance network was created in 1997 to better meet the needs of the frequent international traveller.

Transcription

1 THE STAR ALLIANCE NETWORK The Star Alliance network was created in 1997 to better meet the needs of the frequent international traveller. Combined Total of the current Star Alliance member airlines: Total revenue: BUSD Revenue Passenger Km: 1, bn Daily departures: More than Annual Passengers: m Countries served: 192 Number of employees: 432,603 Airports served: 1330 Fleet: 4,657 Lounges: More than 1000 MEMBER AIRLINES Adria Airways the Airline of Slovenia has a wealth of experience spanning 53 years in charter and scheduled air traffic. Adria was founded in 1961 as a charter company. In the 1980s the airline started serving scheduled routes and joined the International Air Transport Association. Today Adria s network links Ljubljana with more than 20 cities throughout Europe and offers excellent connections from North West to South East Europe. In December 2004 Adria joined the strongest strategic airline grouping, Star Alliance. Being one of the first regional carriers to become a member of this prestigious airline family is best proof of Adria s excellence and reliability. Adria Airways embodies many features characteristic of Slovenia: hospitality, friendliness and high-quality services. Together with a professional, caring staff and a modern fleet, Adria is committed to providing a high level of service and to winning the loyalty of its passengers for many years to come. Page 1 of 24

2 Total revenue: 199 MUSD Revenue Passenger Km: 1.18 bn Daily departures: 56 Annual Passengers: 1.11 m Countries served: 17 Number of employees: 426 Airports served: 25 Fleet: 12 Hub airport: Ljubljana AEGEAN AIRLINES, Greece s largest full-service airline and its subsidiary Olympic Air carried 10.1 million passengers in AEGEAN has been investing over many years in strengthening its international presence and in supporting tourism in Greece, both in Athens and at regional airports. The AEGEAN fleet consists of 43 Airbus A320 family aircraft with an average age of 5.5 years. On 23rd October 2013 AEGEAN acquired Olympic Air; as a result passengers have increased frequencies and connections as well as many more Greek destinations to choose from in our vast AEGEAN network. The 2015 network offers 15 million available seats, 2 million more than 2014, with flights to 134 destinations in 42 countries. The Company was honoured with the Skytrax World Airline award, as the best European regional airline in AEGEAN won this award for the 5th year in a row and for the 6th time since Total revenue: 1,033 MUSD Revenue Passenger Km: 9.47 bn Daily departures: 210 Annual Passengers: 9.6 m Countries served: 43 Number of employees: 1,983 Airports served: 134 Fleet: 43 Hub Airports: Athens Airport bases:thessaloniki, Heraklion, Rhodes, Corfu, Kos, Kalamata, Chania, Larnaca Page 2 of 24

3 Air Canada is Canada's largest domestic and international airline serving more than 190 destinations on five continents. Canada's flag carrier is among the 20 largest airlines in the world. Air Canada, together with its Air Canada Express regional partners and Air Canada rouge, provides scheduled passenger service directly to 64 Canadian cities, 52 destinations in the United States and 78 cities in Europe, the Middle East, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax. Its shares are traded on the Toronto Stock Exchange. Total revenue: BUSD Revenue Passenger Km: bn Daily departures: 1,500 Annual Passengers: 38 m Countries served: 50 Number of employees: 27,000 Airports served: 194 Fleet: 367 Major hub airports: Toronto, Montreal, Vancouver, Calgary Page 3 of 24

4 Air China Limited (Air China) is the national flag carrier of China and a leading provider of passenger, air cargo and airline-related services and products in China. Its operational headquarters is in Beijing, a major domestic and international hub in China. It also provides airline-related services, including aircraft maintenance, ground handling services in Beijing, Chengdu, and other locations. As of 31 December 2014, the Group operated a fleet of 540 aircraft with an average age of 6.08 years, while the Company operated a fleet of 334 aircraft with an average age of 6.04 years. Passenger traffic now totals 322 routes, including 82 international, 15 regional and 225 domestic routes. Air China was listed on Hong Kong Stock Exchange and London Stock Exchange on December 15, 2004 under codes and AIRC respectively. On August 18, 2006, Air China was listed on Shanghai Stock Exchange under code Total revenue: BUSD Revenue Passenger Km: bn Daily departures: 1100 Annual Passengers: m Countries served: 32 Number of employees: 26,206 Airports served: 159 Fleet: 334 Major hub airports: Beijing, Chengdu, Shanghai Page 4 of 24

5 India s national airline, Air India provides domestic and international air transport services to both passengers and cargo. Air India pioneered the country s aviation sector and its history is synonymous with the history of civil aviation in India. Air India embodies the spirit of India by extending warm hospitality and the urge to satisfy its guests, an inherent characteristic of the country s culture. Since the first flight on October 15, 1932, Air India has grown to become a mega international airline connecting to 34 destinations in the USA, Europe, Australia, Far-East and South-East Asia and the Gulf. The airline s domestic network covers 51 destinations, including all state capitals and far-flung areas of India s North-East, Ladakh, Andaman and Nicobar Islands. The airline also provides ground handling and engineering & maintenance services, as well as low-cost travel options, through its subsidiaries. Air India s young fleet of 103 aircraft comprises a mix of the latest state-of-the-art B787 Dreamliners (21 aircraft), B777s, B747s, Airbus A330s, A321s, A320s and A319s. Constantly adapting and re-inventing itself to stay ahead of competition, Air India has been and will continue to be committed to providing superior service, supported by the latest technology, to flyers worldwide. Total revenue: 3.20 BUSD Revenue Passenger Km: bn Daily departures: 390 Annual Passengers: m Countries served: 24 Number of employees: 20,956 Airports served: 85 Fleet: 103 Major hub airports: Delhi, Mumbai Page 5 of 24

6 Air New Zealand Limited is an international and domestic airline group that provides air passenger and cargo transport services, connecting customers to 22 destinations within New Zealand and 27 destinations in Australia, the Pacific Islands, China, Japan, Singapore, North America and the United Kingdom. The airline also encompasses business units providing engineering and ground handling services. Subsidiaries extend to booking systems, travel wholesaling and retailing services. Air New Zealand is renowned for its innovative approach to service and product design, including the revolutionary Economy Skycouch, unique aircraft liveries and creative inflight safety videos which have proven to be huge hit, not only having captured the attention of customers onboard but also going viral, collectively generating more than 50 million hits online. Total revenue: 3.24 BUSD Revenue Passenger Km: bn Daily departures: 500+ Annual Passengers: 14.3 m Countries served: 17 Number of employees: 11,000 Airports served: 51 Fleet: 104 Major hub airports: Auckland, Los Angeles, Hong Kong, Shanghai, Singapore, Tokyo, London, Sydney, Vancouver. Page 6 of 24

7 All Nippon Airways (ANA) is the largest airline in Japan. Founded in 1952, ANA flies today to around 70 international routes and over 110 domestic routes. ANA has been a member of Star Alliance since 1999 and has jointventures with United Airlines on trans-pacific and Asia routes and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan- Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazines, and was awarded five stars for 2013, 2014 and 2015 by the world's leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner. Total revenue: 15.6 BUSD Revenue Passenger Km: bn Daily departures: 970 Annual Passengers: 46 m Countries served: 16 Number of employees: 14,000 Airports served: 87 Fleet: 241 Major hub airports: Narita, Haneda Page 7 of 24

8 Asiana Airlines, since its foundation in 1988 has fully committed to providing its valuable customers with innovative and world-class services that are second to none. Every employee within the entire company strives to realize this belief not only in their work, but in their daily lives. As a result of this belief, Asiana Airlines operate 89 international routes and 10 domestic routes with 85 fleets. In 2014, the airline carried a million passengers. Asiana Airlines has been a member of Star Alliance since In 2010 Asiana was rated a 5-Star Airline for the fifth consecutive year and also awarded Airline of the Year by Skytrax. Similar Airline of the Year awards followed from Global Traveler, Premier Traveler and Business Traveler in 2011, 2012 and 2013 respectively. Total revenue: 5.83 BUSD Revenue Passenger Km: 35.7 bn Daily departures: 193 Annual Passengers: 12.5 m Countries served: 24 Number of employees: 10,380 Airports served: 75 Fleet: 85 Major hub airport: Incheon, Gimpo (Seoul) Austrian Airlines is Austria s largest carrier and operates a global route network of round 130 destinations. That route network is particularly dense in Central and Eastern Europe with 40 destinations. Thanks to its favorable geographical location at the heart of Europe, the company s hub at Vienna International Airport is the ideal gateway between East and West. Austrian Airlines is part of the Lufthansa Group, Europe s largest airline group, and a member of the Star Alliance, the first global alliance of international airlines. Total revenue: 2.07 BUSD Revenue Passenger Km: bn Daily departures: Around 350 Annual Passengers: 11.2 m Countries served: 58 Number of employees: 6,000 Airports served: Around 130 Fleet: 75 Major hub airport: Vienna Page 8 of 24

9 Avianca is the commercial brand that represents the Latin American airlines integrated in Avianca Holdings S.A., specialized in passenger transportation and air cargo services. Its comprehensive route network serving passengers throughout the Americas and Europe is operated with a modern fleet of short, medium, and long haul aircraft. Recognized repeatedly by passenger surveys, its people strive to provide world class service with excellence on every flight. The airline offers a robust loyalty program, LifeMiles, which provides a wide range of benefits and travel options to its members. Total revenue: 4.7 BUSD Revenue Passenger Km: 32.6 bn Daily departures: 807 Annual Passengers: 26.2 M Countries served: 27 Number of employees: 20,500 Airports served: 101 Operating Fleet: 171 Major hub airport: Bogota, Colombia; San Salvador, El Salvador; Lima, Peru. About Avianca in Brazil Founded in 1998, Avianca is the fastest growing airline in Brazil, serving 21 domestic destinations with over 200 daily flights. In 2015, it will carry over 8 million passengers with a fleet of 41 aircraft. Avianca is widely recognized for its product and service, due to its modern fleet, full onboard service and individual in-flight entertainment. It is the only airline in Brazil to have been awarded the highest grade for seat pitch in all of its fleet, by local civil aviation authorities (ANAC). Avianca s frequent flyer program, Amigo, has over 2.6 million members. Avianca is a member of IATA (International Air Transport Association) and holds IOSA certification since Total revenue 0.98 BUSD Revenue Passenger Km 7.82 bn Daily departures: 200 Annual Passengers: 8.0 m Countries served: 2 Number of employees: Airports served: 24 Fleet: 41 Major hub airports: Brasilia Page 9 of 24

10 Brussels Airlines, a member of the Lufthansa Group, and part of Star Alliance since December 2009, is the leading Belgian airline operating out of the capital of Europe. With flights to 64 European as well as to 19 African and two US destinations, namely New York and Washington D.C., the airline offers an excellent network for travel to, from and via its hub at Brussels Airport. On long haul flights, the airline operates an all-new Business Class with full flatbeds and state-of-the-art inflight entertainment, as well as a new Economy Class with ergonomic seats and individual inflight entertainment touchscreens. On its European routes, Brussels Airlines offers the choice between four travel experiences: Check&Go, Light&Relax, Flex&Fast and Bizz&Class. Brussels Airlines consistent drive for excellence has been reflected in the awards it has won over the years amongst others for its long haul Business Class wine cellar. In January 2015, the Belgian airline announced its largest network expansion with twelve new destinations, additional aircraft and investments in service innovation, like the The Loft at Brussels Airport, a new business lounge centered around comfort, technology, design and Belgian gastronomy. Brussels Airlines offers cargo capacity on all its flights, commercialized by its Cargo department. The airline also handles its own daily maintenance. Total revenue: 1.45 BUSD Revenue Passenger Km 10,78 bn Daily departures: 300 Annual Passengers: 6.7 m Countries served: 39 Number of employees: 3,500 Airports served: 81 Fleet: 47 Major hub airports: Brussels Page 10 of 24

11 Copa Airlines was founded in Panama in Today, Copa Airlines and Copa Airlines Colombia are leading Latin American providers of passenger and cargo services to countries in North, Central, South America and the Caribbean. Its Hub of the Americas is strategically located at Tocumen International Airport in Panama, and it offers more destinations and frequencies than any other hub in Latin America, leading the way as the most connected airport in the region. Prestigious organizations have recognized Copa Airlines for its sustained operational excellence. In 2014, Copa was awarded the prize of Leading Airline for Mexico and Central America" by the World Travel Awards. Copa continuously boasts an on-time performance of around 90 percent, among the best in the world, and has been named the "most punctual airline in Latin America" by FlightStats two years in a row. Total revenue: 2.4 BUSD* Revenue Passenger Km: 26.6 bn* Daily departures: 354* Annual Passengers: 12.0 m* Countries served: 30 Number of employees: 9,319 Airports served: 74 Fleet: 98 Major hub airports: Panama s Tocumen International Airport (Hub of the Americas ) * Year-end 2015 estimates Page 11 of 24

12 Croatia Airlines, the Croatian flag carrier, was registered as joint stock company under the name Zagreb Airlines d.d. in Since July 1990, the company has operated under its present name. In the more than 25 years of its existence, Croatia Airlines has grown into a medium sized airline which is recognized by passengers for flight safety, quality of service and professional staff. It provides passenger travel services on short and mid-range flights within Europe. As the national airline, Croatia Airlines contributes significantly to the development of Croatian tourism considering that, annually, one third of all tourists arriving in Croatia by aircraft fly with Croatia Airlines. Moreover, in 2014 the company was the country s fourth largest exporter. Total revenue: 277 MUSD Revenue Passenger Km: 1.34 bn Daily departures: 95 Annual Passengers: 1.83 mln Countries served: 18 Number of employees: 916 Airports served: 35 Fleet: 12 Major hub airport: Zagreb Page 12 of 24

13 In more than 83 years, EGYPTAIR has experienced extraordinary growth and taken the lead to be the first airline in the Middle East and Africa, and the seventh in the world to join IATA. It has become a treasured brand. EGYPTAIR operates from the state-of-the-art new Terminal 3 at Cairo International Airport, where customers can enjoy the exclusive services inside the Star Alliance lounges owned and operated by EGYPTAIR. On its newest fleet, EGYPTAIR is providing its customers with Full Flat Bed Seats in Business and personal screens in all classes. Moreover, EGYPTAIR customers can now enjoy using their personal mobile and WI-FI internet onboard the newest Airbus A One key to EGYPTAIR success is the team spirit, which drives the team to look constantly at the best possible services for customers, partners and stakeholders. Total revenue: 1.80 BUSD Revenue Passenger Km: bn Daily departures: 128 Annual Passengers: 8.4 m Countries served: 52 Number of employees: 9,000 Airports served: 78 Fleet: 81 Major hub airports: Cairo Page 13 of 24

14 As flag carrier of Ethiopia, Ethiopian Airlines has become one of the continent s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for most years of its existence. Ethiopian Airlines was established on December 21, As one of the pioneer African airlines, Ethiopian began operations, with DC-3/C-47 aircraft. It has now become one of Ethiopia s major industries and an institution in Africa, operating a modern and environmental friendly fleet. It commands a lion s share of the pan African network, including the only daily east-west flight across the continent. Ethiopian s network spans to Europe, North America, South America, Africa, Middle East and Asia, connecting cities across the globe. The airline is currently implementing its 15-year strategic plan called "Vision 2025" with the goal of becoming the leading aviation group in Africa. Ethiopian is proud to be a Star Alliance Member since December Total revenue: 2.5 BUSD Revenue Passenger Km: 22.6 bn Daily departures: 190 Annual Passengers: 6.4 m Countries served: 63 Number of employees: 8,678 Airports served: 89 Fleet: 80 Major hub airports: Addis Ababa (main hub), Lomé (Togo),Lilongwe (Malawi), and Liège (Belgium, cargo hub) Page 14 of 24

15 EVA Air launched flights in the summer of Part of the Evergreen Group and a sister company to international container-shipping leader Evergreen Line, EVA has a solid foundation in global transportation and core values of safety, service and innovation at its heart. It serves an international network of business and leisure destinations throughout North America, Europe, Oceania and Asia, including every region of Mainland China. Its hub in Taiwan gives passengers the conveniences of the shortest average geographic distance to all major cities in the Asia-Pacific region. Creative and innovative, EVA introduced one of the world s first premium economy cabins in Named Elite Class, it is a welcomed choice for business and leisure travelers. EVA also makes flying fun with Hello Kitty Jets, recognized in the United Kingdom by Wallpaper Magazine for Best Livery and in North America by Travel Weekly with a Magellan Award for Advertising/Marketing. EVA is diligent in the care and operation of its aircraft. Total revenue: 2.5 BUSD Revenue Passenger Km: 30 bn Daily departures: 135 Annual Passengers: 8.9 m Countries served: 18 Number of employees: 8,065 Airports served: 58 Fleet: 54 Major hub airports: Taoyuan (Taipei) Page 15 of 24

16 LOT Polish Airlines is a modern airline connecting New Europe to the world. Every year LOT serves almost 5 million passengers, providing efficient and comfortable journeys from Warsaw to over 40 destinations worldwide. It is the only airline in the region to offer long-haul flights directly to New York, Chicago, Toronto and Beijing. Warsaw is an efficient and competitive transfer hub for Poland and New Europe. A well designed flight network, fast transfers, convenient departure and arrival times, plus an optimal location in the centre of Europe allow for extensive transfer opportunities and connectivity and a leading position in Central and Eastern Europe. LOT has one of the youngest fleets in Europe and is the only airline to operate all its long-haul flights with the most cutting-edge aircraft in the world the Boeing 787 Dreamliner. All LOT passengers travel the way they want due to a wide range of classes, fares, products and services. This makes LOT the first choice airline for a growing number of passengers in the region. Customer trust is also underlined by the numerous awards received every year. LOT is all about people who are full of positive energy and the ability to successfully combine modernity with tradition. The best pilots, professional cabin crews and ground staff serve our passengers every day with commitment and smiles. We are proud that we are building Poland s most international brand together. Total revenue: 1.01 BUSD Revenue Passenger Km: 7.29 bn Daily departures: 210 Annual Passengers: 5 m Countries served: 32 Number of employees: 1,700 Airports served: 46 Fleet: 44 Major hub airport: Warsaw Page 16 of 24

17 Deutsche Lufthansa AG is an aviation group with operations worldwide. It comprises more than 500 subsidiaries and associated companies. The Group is active in four business segments: Passenger Airline Group (strategic core segment), Logistics, Maintenance, Repair and Overhaul (MRO) and Catering. Headquartered in Cologne, it employs more than 118,000 employees with 150 nationalities. Passenger Transportation is the core activity of the Lufthansa Group. Its Group airlines (Lufthansa, Germanwings, SWISS, Austrian Airlines as well as Brussels Airlines) are operating from its Hubs in Frankfurt/Main, Munich, Zurich, Vienna, Dusseldorf and Brussels. The airlines of the Lufthansa Group position themselves as quality carriers and occupy top positions in their respective segments. In the 2014 business year, these airlines welcomed around 106 million passengers on board their flights that serve 321 destinations in 103 countries on four continents during summer schedule The Group fleet currently consists of more than 615 aircraft on order are another 272 scheduled for delivery between 2015 and Our figures refer to Lufthansa German Airlines (incl. Germanwings, excluding other Group airlines): Total revenue: BUSD Revenue Passenger Km: bn Daily departures: 2,137 Annual Passengers: m Countries served: 80 Number of employees: 54,960 Airports served: 258 Fleet: 423 Major hub airports: Frankfurt, Munich Page 17 of 24

18 SAS Scandinavian Airlines is Northern Europe s leading airline with more than 800 daily flights to 125 destinations in Scandinavia, Europe, the U.S. and Asia. Along with an extensive loyalty program, EuroBonus, SAS offers a wide range of innovative travel solutions in order to make customers travel as time efficient and smooth as possible. SAS wants to make life easier for Scandinavia s frequent travelers and has the intention to be one of the leading players in the airline industry in the area of business and product innovation and environmental adaptation of operations. Total revenue: 5.70 BUSD Revenue Passenger Km: 34.6 bn Daily departures: 807 Annual Passengers: 28.4 m Countries served: 34 Number of employees: 12,329 Airports served: 125 Fleet: 138 Major hub airports: Copenhagen, Oslo, Stockholm Shenzhen Airlines is based on the first Special Economy Zone in China Shenzhen and the city is the pioneer of China s Reform and Opening- Up strategy. Shenzhen Airlines was founded in Nov, With its short but rapid development, Shenzhen airlines became the China s fifth largest Airline and was the designated carrier for the 26th International Universities' Games in Total revenue: 3.21 BUSD Revenue Passenger Km: bn Daily departures: 580 Annual Passengers: m Countries served: 5 Number of employees: 13,861 Airports served: 71 Fleet: 148 Major hub airports: Shenzhen, Guangzhou Page 18 of 24

19 Singapore Airlines success has been fuelled by its dedication to customer service. In-flight menus in all classes of service offer gourmet meals created by a panel of internationally renowned chefs, and all customers can enjoy the carrier s state-of-the-art in-flight entertainment system, which offers the industry s widest choice of movies, music and games. The care and attention that Singapore Airlines gives to its customers has earned the airline many industry and travel awards, including Conde Nast Traveler s World s Best Airline Award for the 26th time, Wall Street Journal "Asia's Most Admired Company" Award for 18 consecutive years, and ranked 18th in Fortune Magazine's Top 50 World's Most Admired Companies. Total revenue: 11.7 BUSD Revenue Passenger Km: bn Daily departures: 741 Annual Passengers: m Countries served: 33 Number of employees: 14,040 Airports served: 60 Fleet: 104 Major hub airports: Singapore Changi South African Airways (SAA), Africa s most awarded airline, operates from its Johannesburg to 38 destinations worldwide. In its domestic market, SAA has an extensive schedule operating 528 flights per week, and regionally, serves 24 destinations across the African continent. SAA s international network creates links to all major continents from South Africa through nine direct routes and codes-share agreements with 29 airlines across the markets it serves. SAA s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its four wholly-owned subsidiaries: SAA Technical; Mango its low-cost carrier; Air Chefs, the catering entity of SAA, and South African Travel Centre (SATC). SAA has won the 'Best Airline in Africa Award in the regional category for 12 consecutive years and been awarded Skytrax 4-Star Airline status 13 years in a row. Mango and SAA hold the number one and number two successive spots as South Africa s most on-time airlines. SAA Technical was awarded Best Line Maintenance Provider for 2015 by Aircraft Technology Engineering & Maintenance. Page 19 of 24

20 Total revenue: 2.7 BUSD Revenue Passenger Km: 21.8 bn Daily departures: 153 Annual Passengers: 6.7 m Countries served: 26 Number of employees: 9, 214 Airports served: 38 Fleet: 53 Major hub airport/s: Johannesburg Swiss International Air Lines (SWISS) serves 106 destinations in 49 countries all over the world) from its Zurich hub and the Swiss international airport of Geneva with a fleet of 95 aircraft. As the airline of Switzerland, SWISS is a byword for traditional Swiss values. True to its roots, the company is dedicated to providing the highest possible quality in all its products and services. With its manageable medium size, SWISS is also optimally equipped to remain as close as possible to its customers and meet their individual needs. SWISS is committed on various fronts to the careful and sustainable use of natural resources, and regards a responsible attitude to the environment as an integral part of its corporate culture. As part of the Lufthansa Group and a member of Star Alliance, SWISS remains faithful to its mission of providing quality air services that link Switzerland with Europe and the world. SWISS regularly earns key industry awards. Highlights include the 2014 World Travel Award as Europe s Leading Airline Business Class that SWISS won for the fourth time in a row. Total revenue: 5.73 BUSD Revenue Passenger Km: 35.7 bn Daily departures: 400 Annual Passengers: m Countries served: 49 Number of employees: 8,245 Airports served: 106 Fleet: 95 Major hub airports: Zurich Page 20 of 24

21 TAP is Portugal s leading airline, and since 2005 a member of Star Alliance, the global airline alliance to offer customers worldwide reach. In operation since 1945, TAP celebrated 70 years on March 14, Its hub in Lisbon is a key European gateway at the crossroads of Africa, North, Central and South America, where TAP stands out as the international leading carrier in operation to Brazil. TAP operates about 2,500 weekly flights on average, on a 77- aircraft fleet: 61 Airbus aircraft plus 16 aircraft operating in the colours of PGA, TAP s regional carrier. In the pursuit of its customer focused policy, TAP continuously works to deliver safe, reliable and upgraded products & services, tailored to meet customer expectations. Retaining the Portuguese character of the Company s brand and quality service as the basic concept has been the main driver of TAP s strategy. The company has been widely recognized and awarded nationally and internationally. Total revenue: 2.48 BUSD Revenue Passenger Km: bn Daily departures: 350+ Annual Passengers: 11.4 m Countries served: 35 Number of employees: Airports served: 83 Fleet: 77 Major hub airports: Lisbon, Porto Page 21 of 24

22 Thai Airways International Public Company Limited (THAI) is the designated national carrier of the Kingdom of Thailand. Founded in 1960, THAI currently operates an average of 975 roundtrip flights weekly on domestic, regional and intercontinental routes to 73 destinations in 32 countries spanning four continents, including Europe, Asia, Australia and North America. The key to THAI s success is its major award-winning inflight and on-ground service, convenient schedules and on-time performance. Total revenue: 6.16 BUSD Revenue Passenger Km: bn Daily departures: 139 Annual Passengers: 19.1 m Countries served: 32 Number of employees: 24,952 Airports served: 74 Fleet: 93 Major hub airport: Bangkok (Suvarnabhumi Airport) Page 22 of 24

23 Established in 1933 with a fleet of only five airplanes, Turkish Airlines is now one of the fastest growing four-star airlines. Turkish Airlines flies to more countries in the world than any other airline which has received Passenger Choice Awards from Airline Passenger Experience Association (APEX). According to UMB s Official Airline Guide, the airline won the SkyTrax Award for the Best Airline in Southern Europe consistently from 2009 to In 2014, Turkish Airlines, for the fourth consecutive year, was named as Best Airline in Europe and awarded Best Business Class Catering in Lounge by SkyTrax. Besides, SkyTrax ranked Turkish Airlines World s 3rd Best Economy Class Airline and World s 2nd Economy Class Catering in Turkish Airlines continues to invest in its quality of service, in-flight entertainment systems, comfortable seats, gourmet cuisine and its employees. Turkish Airlines regards flight safety and service quality as two of the most indispensable necessities. Total revenue: 2.22 BUSD Revenue Passenger Km: bn Daily departures: 1,142 Annual Passengers: m Countries served: 110 Number of employees: 20,596 Airports served: 274 Fleet: 277 Major hub airports: Istanbul, Ankara Page 23 of 24

24 United is a founding member of the Star Alliance network. The airline has a rich history in aviation, tracing its roots to 1926 when a small Swallow biplane owned by Walter T. Varney carried airmail to Nevada from Pasco, Washington a flight that marked the true beginning of commercial air transportation and the birth of United Airlines. Today, the airline operates the most fuel efficient fleet among U.S. network carriers with the world s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East. United, together with United Express, offers more than 5,000 flights a day to more than 370 destinations from hubs in Chicago, Denver, Guam, Houston, Los Angeles, New York, San Francisco, Tokyo and Washington, D.C. United employs more than 84,000 people worldwide. Total revenue: 38.9 BUSD Revenue Passenger Km: 330 bn Daily departures: 5,000 Annual Passengers: 138 m Countries served: 60 Number of employees: 84,000 Airports served: 373 Fleet: 1,257 Major hub airports: Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington D.C. and Guam. International: Narita All figures based on information provided by the individual airlines. Where annual figures are required, the latest available annual data has been used. Other data is based on the most current information provided by the individual airlines. This data is generally updated twice a year, hence more current data could be available from the individual member carrier websites. Further information can be obtained via: Star Alliance Press Office Tel: Fax: mediarelations@staralliance.com Facebook: LinkedIn: Youtube: Instagram: Updated : 02JUL2015 Page 24 of 24