The Dynamic Flex offer for businesses. Business travellers fly with Germanwings.

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1 The Dynamic Flex offer for businesses Business travellers fly with Germanwings.

2 Germanwings more destinations, more comfort and more choice than ever before. Benefits for business customers Our offers for SMEs and corporate groups are perfect for company travel guidelines that require best-buy fares to be booked. Corporate contract with many benefits for companies with an annual turnover of just 15,000 and upwards Dear Partners and Interested Parties, If you choose Germanwings, you re choosing the best quality for an attractive price. Our individual fares, web check-in from 72 hours before departure, allocated seats and the largest seat pitch in Europe in the front rows are just some examples of the many advantages that travellers can enjoy with Germanwings. We have attracted an increasing number of passengers over the past few years. This is why we will focus on continued expansion over the coming months and take over all domestic and European Lufthansa flights except for those flying from the Frankfurt and Munich hubs. On 1 July 2013, we have launched a completely new brand and product concept that enables all our passengers to fly à la carte. Germanwings offers one general economy class with various services and options: BEST is the highest-quality offer and caters particularly to the needs of business travellers; SMART has many services included and options that can be added individually; while BASIC is a no-frills low-cost fare. The Germanwings corporate offer is perfect for company travel guidelines that require best-buy fares to be booked. In addition to the BASIC fare that is available to the general public, we also offer contractual partners two flexible business fares that can only be booked by companies. One is our Dynamic Flex SMART fare and the other is Dynamic Flex BEST fare, both of which are based on the normal SMART and BEST fares in terms of their prices and product options. The company fares, however, also include flexible conditions for changing and cancelling bookings. Even more benefits and premium conditions for businesses with an annual turnover of 400,000 or more Daily business fares with SMART and BEST products including flexible conditions No fee for changing bookings Cancellations permitted Payment via all current credit cards or AirPlus Opportunity to collect Boomerang Miles Opportunity to collect Miles & More premium and status miles No membership fee Conditions and access data apply worldwide Corporate fares are available on the entire Germanwings non-stop flight route network Dynamic Flex contracts can be concluded alongside Lufthansa framework agreements. The main goal of our corporate programme is to offer up-to-date prices with flexible booking conditions. I would like to thank you for your interest in us and look forward to enjoying a successful partnership with you. Thomas Winkelmann CEO 3

3 Public Fares The Dynamic Flex offer for businesses Our product range comprises a flexible and individual fare system: PUBLIC FARES With the Dynamic Flex offer for businesses, partners will have the choice of the flexible business fares Dynamic Flex SMART and Dynamic Flex BEST, as well as the BASIC fare available to the general public. The BASIC fare will also be included when calculating the minimum annual turnover. BASIC SMART BEST The budget fare The standard fare The comfort fare COMPANY OFFER From 33* From 55* From 149* STATUS: CLASSIC STATUS: PREMIUM Miles Preferred seating Preferred seating in rows 1 3 SMART BEST SMART BEST Bookable add-ons at selected airports for HON and SEN Snack & drink 1 bag up to 23 kg Miles Best-in-class seat pitch in the Airbus fleet Adjacent seat free Product description see public SMART fare (daily rate) see public BEST fare (daily rate) see public SMART fare (daily rate) see public BEST fare (daily rate) Free booking changes or cancellation with Flex option* at selected airports for HON, SEN and FTL Reserved hand luggage compartment À la carte catering 2 bags up to 23 kg each Booking changes Priority check-in and priority boarding Access to the security fast lane at selected airports Name change in accordance with general conditions of carriage in accordance with general conditions of carriage of 15 per person. Fare difference may apply. of 15 per person. Fare difference may apply. Increased miles incl. HON Circle miles Free booking changes or cancellation with Flex option* Cancellation fee of 50 per fee of 50 per fee of 15 per fee of 15 per Minimum turnover From 15,000 gross p.a. From 400,000 gross p.a. 4 * Fare per leg and person including miles. Limited seat availability. For payments other than with VISA Electron, VISA Debit Card or by direct debit, a 9.90 surcharge applies. BASIC fare: checked luggage subject to surcharges. BEST fare: only available on selected routes. Flex option with SMART and BEST fares can be booked for extra fee, booking changes or cancellations up. 5

4 Booking and services Mobile services Germanwings business portal Special B2B portal for business customers on germanwings.com Only one login (user name and password) required per contract partner and its corporate group and subsidiaries Multi-column flight selection screen makes it easy to compare prices and conditions of individual fares (including public fares) Fares can be combined (both public and business fares) Editable invoice address can be stored Payment via all current credit cards and AirPlus Conditions and access data apply worldwide Our mobile services offer travellers many new smartphone functions that afford even greater flexibility and convenience when you are planning your trip while on the move. iphone, Android and Windows Phone app Integration with Passbook Personalised information about your flight Boarding pass can be stored and archived Flight status can be monitored Booking changes can be made to corporate fares via mobile using booking code and passenger name Features and services Bookings can be recalled online by entering booking reference number and surname under My Bookings regardless of whether flight was booked via germanwings.com or third-party systems. (GDS bookings excluded) Modifications (changes/cancellation) possible online before departure Booking of additional services (seat, special luggage, etc.) possible online before departure Current departure and arrival times can be viewed online Electronic information service for business customers: register yourself and your travel planner by sending an with the subject Business News to Business conditions are also available via online booking engines (OBE) where these are available. 6 7

5 Miles & More Europe s leading frequent flyer programme Germanwings is a partner of Miles & More Europe s leading frequent flyer programme! Miles & More members can collect valuable premium and status miles on every Germanwings flight or redeem their collected miles on their next Germanwings flight. For BEST customers, lounge access is included at many stations Airport Access Airport Access Amsterdam Leipzig/Halle Athens London Heathrow* Basel London Stansted Miles & More status customers also enjoy the following benefits: Berlin-Tegel Manchester Birmingham Milan Malpensa Bremen Moscow Benefits HON Circle Member Senator Frequent Traveller Brussels Munich Cologne Nice Priority check in 1 Dresden Nuremberg Priority boarding 1 Dusseldorf Paris Security fast lane use 1 Geneva Stuttgart Germany 2 Hamburg Vienna Europe 3 Hanover Zurich Ski equipment BEST HON Circle Member Senator Frequent Traveller (with SMART fare) Executive Bonus HON Circle Miles 4 Companion Award 8 1 At all BEST stations (where available). 2 At selected airports (FTL with SMART fare). 3 At all BEST airports (where available) and in LH and partner lounges (FTL with the SMART fare only in LH and partner lounges). 4 When the BEST fare is booked. For more information on Miles & More, visit germanwings.com/miles-and-more For more detailed information about lounge access, please visit germanwings.com/lounge * Lufthansa lounge in Terminal 2 from 8 October 2014 (access also for FTL with the SMART fare). 9

6 Boomerang Club Route network The clever bonus programme fast-track to premium flights Germanwings flies to over 110 attractive destinations. Register for the Germanwings bonus programme, collect miles and receive a premium flight Collect ten miles for every 1 of turnover on every Germanwings flight Premium flight for just 10,000 miles (single) Manage online customer account easily Take advantage of exclusive offers and promotions from Germanwings and Boomerang Club partners Benefit from additional promotions and discounts Find more information and register at germanwings.com/boomerang-club 10 11

7 Germanwings GmbH Germanwings-Str Cologne More information Last updated: October 2014 Subject to change

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