Welcome to LifeMiles Gold Elite. LifeMiles is a trademark of LifeMiles Corp. LifeMiles terms and conditions apply. Consult them at LifeMiles.

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1 Welcome to LifeMiles Elite LifeMiles is a trademark of LifeMiles Corp. LifeMiles terms and conditions apply. Consult them at LifeMiles.com

2 LifeMiles and Star Alliance We welcome you to LifeMiles Elite status with which you will have multiple benefits and recognition by Star Alliance, the world's largest and most prestigious airline alliance, of which Avianca is member. This way, you will have more than 1,300 destinations to earn and redeem, as well as the largest number of VIP lounges in the world at your disposal Your LifeMiles Elite status has an equivalent level in Star Alliance: That is why by being a LifeMiles Elite member you can enjoy additional benefits from those you already have with Avianca

3 Know your benefits as a LifeMiles Elite and Star Alliance member Star Alliance Recognition When you fly with Avianca Unlimited upgrades (1) Four LifeMiles Upgrade Certificates Access to Avianca s VIP lounges (2) Access to third party VIP lounges (3) Access to exclusive VIP lounges (3) LifeMiles Elite Bonus Priority airport Check-in and boarding Priority baggage handling Extra baggage allowance (4) Access to Elite call center assistance desk Advanced notice of LifeMiles promotions Ticket redemption fees exception (5) Rollover Miles and Qualifying Segments (6) When you fly with Star Alliance Airlines Priority airport Check-in Access to Star Alliance VIP Lounges (7) Extra baggage allowance (8) Priority boarding (9) Priority baggage handling Priority reservations waitlisting (9-10) Priority airport standby (9-10) For additional information about LifeMiles benefits, visit LifeMiles.com LifeMiles Diamond LifeMiles LifeMiles Silver Star Alliance Star Alliance Star Alliance Silver 120 hours 100% 72 hours 100% 48 hours 25% 1. Complimentary, automated, space available upgrades (excluding routes to and from Europe and Promo fares inside Colombia and Peru). For domestic flights in Colombia, applies 48 hours before the flight and is awarded according to the member s Elite status // 2. LifeMiles Diamond and are allowed with 1 guest // 3. For member and a guest // 4.The number of pieces and its weight depend on your LifeMiles Elite status and on the class you fly // 5. In all Avianca s touch points to fly on Avianca and AeroGal // 6. In which, after achieving the Diamond Elite Status for next year you can continue earning up to 22,000 LifeMiles or 25 qualifying segments to your status in the next year. For example, if in 2013 a customer has 95,000 qualifying LifeMiles, 75,000 will allow him/her to be a Diamond Elite member in 2014, and 20,000 will count as qualifying miles to the Elite status in To become an Elite member, all requirements must be completed each year // 7. Guest must enter with an eligible Star Alliance member and must depart on a Star Alliance member airline though not necessarily on the same flight. Status level benefits vary among frequent flyer programs // 8. Please contact the relevant Star Alliance member airline for further details // 9. Where available. t all Star Alliance member airlines provide this benefit // 10. t permitted for tickets redeemed with Star Alliance member airlines

4 We invite you to discover the program s partners with which you can earn and enjoy LifeMiles every day Earn and enjoy your LifeMiles Accrue and redeem miles every moment, everywhere with the program s wide partner network Airlines Star Alliance member airlines* Other partner airlines *The availability of seats to redeem depend on the Star Alliance member airline Earn and enjoy LifeMiles flying to more than 1,300 destinations around the world with Avianca, Star Alliance member airlines and other partner airlines LifeMiles the Program with the Best Redemption Ability of the Americas You will always have the option of flying with Avianca because you can redeem your miles for any seat available on the plane, thanks to our Flexible Redemption scheme. Tip: In order to assure the accrual of your miles, always provide your LifeMiles number at the moment of making the reservation or during Check in.

5 R Hotels Global Partners Earn: Best Western - Hilton HHonors - IHG - Marriott - Meliá Also, go to LifeMiles.com and discover the redemption platform Hotels Around the World for you to enjoy your miles in more than 100,000 hotels in 90 countries. Enjoy: Hilton HHonors Hotels around the World Renta Autos Earn: Avis - Budget - Hertz - Sixt Enjoy: Hertz You will always have more options to live your miles because at LifeMiles.com you can also accrue them through e-store and redeem at Music Store. LifeMiles e-store Find your favorite retails in one place! Shop online through our e-store and earn LifeMiles per every dollar spent on purchases with our partners LifeMiles Music Store w you can enjoy your LifeMiles to download music! Redeem songs from the best Universal Music artists for LM 140 each Visit EarnandEnjoy.com to discover all the options we offer you to live your miles to the fullest!

6 Other ways to earn Discover the Avianca LifeMiles credit cards in your region and you can earn up to 2 LifeMiles per every dollar spent Cards Welcome Miles Miles per dolar spent EE.UU. Signature Card Card Secured Card LM 20,000 Infinite Platino Débito CENTRAL AMERICA Elite Premium LM2 Platino Elite LM 8,000 LM2 COLOMBIA Infinite Classic LM 4,000 PERU Elite LM 8,000 LM2 ECUADOR Elite Clásica Does not apply BOLIVIA Black Does not apply te: Specific benefits may vary. Ask each bank for more details, conditions and restrictions Apply now at your preferred bank or visit LifeMiles.com for more information

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