Fare Class Codes A A. C C Full Fare Business Class (not used by Virgin Atlantic) D D Discounted Upper Class

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1 Fare Class Codes A A Virgin Atlantic does not operate a First Class cabin, instead it operates Upper Discounted First Class (not Class as a J-Class (Premium Business) for its top tier of travel. used by Virgin Atlantic) B B Discounted Economy C C Full Fare Business Class (not used by Virgin Atlantic) D D Discounted Upper Class E members). 2nd highest level of fare class for Economy, very flexible in regards to changes/cancellation. Refunds are available on this fare class but typically not 100% full refund. This fare class is also one of the qualifying fare classes for Economy for the MilesMoreFriends promotion, so if the person you refer flies on a ticket booked in this class you will earn the 3,000 mile referral bonus. Eligible economy fare class for utilisation of: Upgrades from economy to Premium Economy for 10,000 miles each sector or from Economy to Upper Class for 30,000 miles per sector. Note there must be availability in U Class for a Premium Economy Upgrade or G Class for an Upper Class Upgrade. You will still the Economy level of miles and Tier Points if you upgrade to a higher class. Companion - Flying Club Economy Mileage Redemption Companion award for 20,000 miles, Complimentary Flying Club Companion award for renewing Flying Club Gold Status or Complimentary Virgin Credit Card Companion ticket award for reaching the spend threshold in the 12 month designated period. Note there must be availability in T class for the companion seat. Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person X buys the B class revenue fare, and gets a companion reward for person Y (booked in T class), person A can then use miles to upgrade to Premium Economy (booked in U class) but person B cannot use miles to upgrade. The exception to this rule is if you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, in this instance you can use the upgrade award to upgrade the Economy Companion seat to Premium Economy. Virgin Atlantic operates a Premium Business class (J Class) product on its flight, and therefore does not use C class. This is typically used by airlines for Business Class for non-transatlantic travel. Flying Club Miles and Tier Points will be earned on this fare. 200% of mileage flown earned (225% for Flying Club Silver and 250% for Flying Club Gold members). 2nd highest level of fare class for Upper Class, some restrictions in regards to changes/cancellation. Advance purchase will be required as it is an Advance Purchase Excursion based fare (APEx). All routes except Nigeria offer chauffeur driven car transfers on D class Upper Class fares now. This fare class normally qualifies for any promotion that applies to Upper Class passengers, including MilesMoreFriends. A ticket in this class will allow you to utilise the Clubhouse/Shared lounge on your journey for you and one guest flying with you. If returning to LHR or LGW on an appropriate flight, only the ticket holder can use the revivals lounge.

2 E Staff Travel F F First Class (not used by Virgin Atlantic) G All staff, including Mr. Branson are booked into E class if travelling on their concessions, compassionate travel or as 'must go'. The type of travel and their staff/pass code determine which class they will really end up in. Virgin Atlantic does not operate a First Class cabin, instead it operates Upper Class as a J-Class (Premium Business) for its top tier of travel. G This is the class that Reward Upper Class tickets are booked in, limited Reward Upper Class Flight amounts are available per flight - the number is determined by Revenue or Confirmed Upgrade Management. Also used for confirmed upgrade, where Flying Club miles have been used to upgrade from a qualifying Economy or Premium Economy revenue ticket for travel in Upper Class. Again there will need to be an available seat in G Class on the system to do the upgrade; just because there are seats in Upper Class to buy (revenue seats) it does not mean that you can use miles to upgrade. This may change on day of departure where flights are busy. On a confirmed upgrade, where you have purchased a qualifying revenue ticket in Economy or Premium Economy and are using miles to upgrade, you will earn miles and tier points for the revenue class of cabin you purchased, so if you purchase a qualifying Economy fare and utilised miles to upgrade, you will earn 100% of mileage flown earned (125% for Flying Club Silver and 150% for Flying Club Gold members) and 2 tier points per sector. A ticket in this class will allow you to utilise the Clubhouse/Shared lounge on your journey for you and one guest flying with you. No chauffeur driven car transfers on any route on this fare but they can be purchased using Flying Club miles, starting from 10,000 miles one-way. H H Consolidated Discounted Premium Economy I I Discounted Business (Not used by Virgin Atlantic) J J Full Fare Upper Class This fare class is used by Virgin Holidays for Premium Economy. Customers booking holidays with Virgin Holidays/Vacations can pay a fee per person to upgrade from the standard Economy flights. The upgrade fees can be quite reasonable at times. Flying Club Miles and Tier Points will be earned on this fare. 150% of mileage flown earned (175% for Flying Club Silver and 200% for Flying Club Gold members). Rarely qualifies for any promotion that is running for Premium Economy passengers, only notable exception is the MilesMoreFriends referral scheme. Lowest level of fare class for Premium Economy, very restricted on changes and these would need to be referred to the agent, Virgin Holidays. This is normally used by some airlines as a fare code for discounted Business class, and used to be used by Air India for Upper Class bookings on VS300 and VS301. Flying Club Miles and Tier Points will be earned on this fare. 200% of mileage flown earned (225% for Flying Club Silver and 250% for Flying Club Gold members). Highest level of fare class for Upper Class (therefore most expensive) as it is full published fare; fully flexible and refundable. 4 x Chauffeur driven car transfers included on all routes in this fare class except destinations in Nigeria. This fare class always qualifies for any promotion that applies to Upper Class passengers. Naturally, a ticket in this class will allow you to utilise the Clubhouse/Shared lounge on your journey for you and one

3 K guest flying with you. If returning to LHR or LGW on an appropriate flight, only the ticket holder can use the revivals lounge - guests are no longer allowed, even for cash. Eligible Upper Class fare class for utilisation of: Companion - Flying Club Upper Class Mileage Redemption Companion award for 65,000 miles, Complimentary Flying Club Companion award for renewing Gold Status or Complimentary Virgin Credit Card Companion ticket award for reaching the spend threshold in the 12 month designated period. Note there must be availability in G class for the companion seat. You don t have to take the companion seat in the same class, it can be in a lower class so you could buy this qualifying revenue fare and then use 30,000 miles to get a companion seat in Premium Economy. K Flying Club Miles and Tier Points will be earned on this fare. 150% of mileage Discounted Premium flown earned (175% for Flying Club Silver and 200% for Flying Club Gold Economy/MilesPlusMoney members). Sometimes qualifies for promotions that run from time-to-time for Premium Economy passengers, including the MilesMoreFriends referral scheme. Advance Purchase will normally be required, and ticket will be limited in regards to changes, and a change fee will apply for any changes that are allowed. One to watch out for when booking if full flexibility is not required, as the fares can be under half the price of a full fare Premium Economy ticket. This fare classes is also used for Premium Economy Flying Club MilesplusMoney fares (MpM). There will need to be availability in this for you to be able to take advantage of MpM. MilesplusMoney tickets do not earn Tier Points or Flying Club miles even though they are booked in this class. L L Discounted Economy M members). 3rd highest level of fare class for Economy, flexible to some degree in regards to changes/cancellation, changes are likely to at a fee though. This fare class is also one of the qualifying fare classes for Economy for the MilesMoreFriends promotion, so if the person you refer flies on a ticket booked in this class you will earn the 3,000 mile referral bonus. Eligible economy fare class for most routes (exception is Tokyo) for utilisation of: Upgrades from economy to Premium Economy for 10,000 miles each sector or from Economy to Upper Class for 30,000 miles per sector. Note there must be availability in U Class for a Premium Economy Upgrade or G Class for an Upper Class Upgrade. You will still the Economy level of miles and Tier Points if you upgrade to a higher class. Companion - Flying Club Economy Mileage Redemption Companion award for 20,000 miles, Complimentary Flying Club Companion award for renewing Gold Status or Complimentary Virgin Credit Card Companion ticket award for reaching the spend threshold in the 12 month designated period. Note there must be availability in T class for the companion seat. Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person X buys the L class revenue fare, and gets a companion reward for person Y (booked in T class), person A can then use miles to upgrade to Premium Economy (booked in U class) but person B cannot use miles to upgrade. The exception to this rule is if you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, in this instance you can use the upgrade award to upgrade the Economy Companion seat to Premium Economy.

4 M Discounted Economy/MilesPlusMoney members). 4th highest level of fare class for Economy, restricted in regards to (Orlando only) changes, and changes will attract a fee. Non-refundable and Advance Purchase will be required. This fare class is also one of the qualifying fare classes for Economy for the MilesMoreFriends promotion, so if the person you refer flies on a ticket booked in this class you will earn the 3,000 mile referral bonus. During the peak months, this class is sometimes used as a MilesplusMoney fare class on the Orlando route, these tickets will not earn miles or Tier Points. N N Flying Club Miles and Tier Points will be earned on this fare, however the rate Discounted will vary by route. If it is a US or Caribbean route, you will earn 1 Tier Point Economy/MilesPlusMoney per sector and 50% of mileage flown (75% for Flying Club Silver and 100% for Flying Club Gold). For all other routes, you will earn the normal 2 Tier Points per sector, and 100% of mileage flown earned (125% for Flying Club Gold members) Lowest level of fare class for Economy, non flexible, non changeable and non-refundable. This fare class is often used for various promotional Economy fares by both Virgin Atlantic and third parties (in particular UK newspaper offers). One of the 4 fare classes that are used for Economy Flying Club MilesplusMoney fares (MpM). There will need to be availability in this or the other MpM fares class (X, Q or M, though latter is only for Orlando route during peak season) for you to be able to take advantage of MpM. MilesplusMoney tickets do not earn Tier Points or Flying Club miles regardless of whether its booked under Q, N,X or M class. Advance Purchase will be required. This fare class is also commonly used by agents that specialise in Student Fares as it is the lowest and special rates sometimes apply for student travellers. This fare class is also utilised on the Delhi route for redemption of Select voucher, if there is no availability in N and a customer wishes to use a Select voucher Virgin will manually check through the sold allocation of N Class to see how many are Select voucher redemptions, as they are allowed to oversell this class to take them up to a maximum of 4 Select voucher redemptions. Some Virgin Holiday flights now book into this class, in particular the MegaDeals. O O Not Used P P First Class Premium (not used by Virgin Atlantic) Q Q Discounted Economy This class used to be used by Air India for Economy bookings on VS300 and VS301. Used by some airlines as a First Class Premium fare. (ouch, that'll be expensive). members). 5th highest level of fare class for Economy, restricted in regards to changes, and changes will attract a fee. Non-refundable and Advance Purchase will be required. Possibly the most common fare class available on Virgin for economy travel. One of the 4 fare classes that are used for Economy Flying Club MilesplusMoney fares (MpM). There will need to be availability in this or the other MpM fares class (X, Q or M, though latter is only for Orlando route during peak season) for you to be able to take advantage of MpM. MilesplusMoney tickets do not earn Tier Points or Flying Club miles regardless

5 R R Originally Supersonic - now Discount Economy (not used by Virgin Atlantic) S S Discounted Premium Economy T T Reward or Companion Flight in Economy of whether its booked under N,X or M class. Advance Purchase will be typically be required. The Cabin Class for Supersonic is R, and full fare Concorde on BA used to be ticketed in R Class, but now that Speedbird is gone so too has the R fare class. BA has cheapened it somewhat and the R fare class is now used for discounted economy! Flying Club Miles and Tier Points will be earned on this fare. 150% of mileage flown earned (175% for Flying Club Silver and 200% for Flying Club Gold members). Likely to qualify for all promotions that run from time-to-time for Premium Economy passengers, including the MilesMoreFriends referral scheme. It is the 2nd highest level of Premium Economy fare, it falls between a K and a W, so will have some more flexibility over a K class ticket. Typically fare is non-refundable but changes to the departure date can be done as long as it s done before the day of departure, return date can be changed subject to availability for a 30 fee. Eligible Premium Economy fare class for utilisation of: Upgrades from Premium Economy to Upper Class for 20,000 miles per sector. Note there must be availability in G Class for an Upper Class Upgrade. You will still the Premium Economy level of miles and Tier Points if you upgrade to Upper Class. Companion - Flying Club Premium Economy Mileage Redemption Companion award for 30,000 miles, Complimentary Flying Club Companion award for renewing Gold Status or Complimentary Virgin Credit Card Companion ticket award for reaching the spend threshold in the 12 month designated period. Note there must be availability in U class for the companion seat. You don t have to take the companion seat in the same class, it can be in a lower class so you could buy this qualifying revenue fare and then use 20,000 miles to get a companion seat in Economy. Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person A buys the S class revenue fare, and gets a companion reward for person B (booked in U class), person A can then use miles to upgrade to Upper Class (booked in G class) but person B cannot use miles to upgrade. On other airlines T is used for discounted Economy (BA use T as the equivalent of Virgin's K fare class, for discounted Premium Economy, in their case World Traveller Plus). However on Virgin, the T fare class is used for the companion ticket when using miles. The accompanying revenue ticket must be made in L, B or Y fare classes (3 highest, though you can t use L class as the qualifying revenue fare class for flights to/from Sydney or Tokyo). Limited amounts of companion seats are available per flight - the number is determined by Revenue Management. Miles and Tier Points will not be earned for the passenger with their name printed on the Companion T Class ticket, however normal Economy class mileage (125% if Flying Club Silver or 150% if Flying Club Gold) and Tier Points will be earned by the passenger with their name on the revenue ticket that accompanies the reward ticket. So if you are booking a companion reward, make sure that you book the revenue ticket under the name of the person you wish to earn Flying Club miles and tier points. This is also the class that Reward Economy tickets are booked in; limited amounts are available per flight - levels determined by revenue management. Flying Club

6 U U Reward or Companion Flight in Premium Economy V V Virgin Holidays Economy W W Full Fare Premium Economy X X Economy Megasaver Fare/MilesPlusMoney Miles and Tier Points will be not be earned on this fare as it's a reward flight. If you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, you can use the upgrade award to upgrade this type of ticket one way up to Premium Economy. Flying Club Miles and Tier Points will be not be earned on this fare as it's a reward flight. This is the class that Reward Premium Economy tickets are booked in; limited amounts are available per flight - levels determined by revenue management. This is also the fare class that Virgin will check availability for in regards to before departure date confirmed upgrades from Economy to Premium Economy; to do this you will need to use miles in conjunction with a qualifying revenue Economy fare booked in Y, B or L class (latter revenue class is not valid for the Tokyo route), or for a companion seat in Premium Economy in conjunction with a qualifying S or W revenue Premium Economy fare. If you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, and want to use your upgrade award, there will be need to be availability in this class, and you must use miles to redeem a reward in T class first. This fare class is used by Virgin Holidays for passengers travelling in Economy. Flying Club Miles and Tier Points will be earned on this fare. 100% of mileage flown earned (125% for Flying Club Silver and 150% for Flying Club Gold members). Very restricted on changes and these would need to be referred to the agent, Virgin Holidays. Flying Club Miles and Tier Points will be earned on this fare. 150% of mileage flown earned (175% for Flying Club Silver and 200% for Flying Club Gold members). Highest level of fare class for Premium Economy (therefore most expensive) as it is full published fare; fully flexible and refundable. This fare class always qualifies for any promotion that applies to Premium Economy passengers, including MilesMoreFriends. Eligible Premium Economy fare class for utilisation of: Upgrades from Premium Economy to Upper Class for 20,000 miles per sector. Note there must be availability in G Class for an Upper Class Upgrade. Companion - Flying Club Premium Economy Mileage Redemption Companion award for 30,000 miles, Complimentary Flying Club Companion award for renewing Gold Status or Complimentary Virgin Credit Card Companion ticket award for reaching the spend threshold in the 12 month designated period. Note there must be availability in U class for the companion seat. You don t have to take the companion seat in the same class, it can be in a lower class so you could buy this qualifying revenue fare and then use 20,000 miles to get a companion seat in Economy. Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person A buys the W class revenue fare, and gets a companion reward for person B (booked in U class), person A can then use miles to upgrade to Upper Class (booked in G class) but person B cannot use miles to upgrade. flown earned (125% for Flying Club Gold members). 2nd Lowest level of fare class for Economy, non flexible, non changeable and non-refundable. One of the 4 fare classes that are used for Economy Flying Club MilesplusMoney fares

7 Y Y Full Fare Economy Z Z Discounted Upper Class Fares/MilesPlusMoney (MpM). There will need to be availability in this or the other MpM fares class (N, Q or M, though latter is only for Orlando route during peak season) for you to be able to take advantage of MpM. MilesplusMoney tickets do not earn Tier Points or Flying Club miles regardless of whether its booked under N or X class. Advance Purchase will be required. This fare class is also utilised on all routes (except Delhi route see N Class) for redemption of Select voucher, if there is no availability in X and a customer wishes to use a Select voucher Virgin will manually check through the sold allocation of X Class to see how many are Select voucher redemptions, as they are allowed to oversell this class to take them up to a maximum of 4 Select voucher redemptions. members). Highest level of fare class for Economy (therefore most expensive) as it is full published fare; fully flexible and refundable. This fare class is also one of the qualifying fare classes for Economy for the MilesMoreFriends promotion, so if the person you refer flies on a ticket booked in this class you will earn the 3,000 mile referral bonus. Eligible economy fare class for utilisation of: Upgrades from economy to Premium Economy for 10,000 miles each sector or from Economy to Upper Class for 30,000 miles per sector. Note there must be availability in U Class for a Premium Economy Upgrade or G Class for an Upper Class Upgrade. You will still the Economy level of miles and Tier Points if you upgrade to a higher class. Companion - Flying Club Economy Mileage Redemption Companion award for 20,000 miles, Complimentary Flying Club Companion award for renewing Gold Status or Complimentary Virgin Credit Card Companion ticket award for reaching the spend threshold in the 12 month designated period. Note there must be availability in T class for the companion seat. Note: If you utilise the revenue fare for a companion reward, you can then also upgrade that revenue fare to a higher class but not the reward seat. So person A buys the Y class revenue fare, and gets a companion reward for person B (booked in T class), person A can then use miles to upgrade to Premium Economy (booked in U class) but person B cannot use miles to upgrade. The exception to this rule is if you have reached the threshold via spend on your Virgin Credit Card for the upgrade award, in this instance you can use the upgrade award to upgrade the Economy Companion seat to Premium Economy. Flying Club Miles and Tier Points will be earned on this fare. 200% of mileage flown earned (225% for Flying Club Silver and 250% for Flying Club Gold members). Lowest level of fare class for Upper Class, highly restricted in regards to changes/cancellation. Advance purchase will normally be required as it is typically an Advance Purchase Excursion based fare (ApEx). No chauffeur driven car transfers on any route on this fare. Rarely qualifies for any promotion that is running for Upper Class passengers, only notable exception is the MilesMoreFriends referral scheme. A ticket in this class will allow you to utilise the Clubhouse/Shared lounge on your journey for you and one guest flying with you. If returning to LHR or LGW on an appropriate flight, only the ticket holder can use the revivals lounge. This fare class is also used for Upper Class Flying Club MilesplusMoney fares (MpM). There will need to be availability in this fare class for you to be able to take advantage of MpM. MilesplusMoney tickets do not earn Tier Points or Flying Club miles.