Go-Parking.com WHERE YOU. park. Your Fully Integrated Parking Management Services Provider. New Orleans. Vancouver. Toronto

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1 WHERE YOU park Your Fully Integrated Parking Management Services Provider New Orleans Vancouver Toronto

2 GOPARK has redefined the traditional approach to parking management

3 contents 1 GOPARK Difference 2 Parking Management Services 3 Manage My Parking 4 Revenue Control - Audits 5 Monthly Reporting & Financial Services 6 GOSWEEP 6 Technology Expertise 7 Valet My Car 8 Customer Care 8 Design, Consultancy & Implementation New Orleans One Shell Square 701 Poydras St Suite 250-A New Orleans, LA T: Vancouver 6993 Antrim Avenue Burnaby, BC, Canada V5J 4M5 T: Toronto 517 Wellington St W. Toronto, Ontario M5V 1G1 T:

4 1 gopark difference GOPARK is a white glove, parking services firm and an industry leader in management of parking facilities with over 25 years of experience. As a fully integrated service provider, GOPARK has redefined the traditional approach to parking management by packaging management services, equipment and technical support, complete back office processing capabilities, and a strong staffing component into a complete parking solution offering. Combining GOPARK s industry experience and local strength with Precise s industry leading technology and automation allows us to benefit our Clients financially and operationally as a result of our unique ability to bundle all related parking services through one single entity, a claim that no other parking management firm can make.

5 2 Parking Management Services We have a solution for you! Complete Managed Services We offer a complete tailored parking program, parking management of the entire site, staffing, remote monitoring, consulting services, equipment installation, service and support, enforcement and monthly permit administration. Customer Satisfaction Highly trained, professional and courteous on-site staff ensure the customer s parking experience is a lasting positive memory. Scalability To grow and add on existing systems easily, quickly, and at a low cost. State of the Art Technology Gives you maximum flexibility, efficiency, and management control. GOPARK provides services for: HOTELS RESTAURANTS HOSPITALS SPECIAL EVENTS STADIUMS OFFICE BUILDINGS GARAGES SHOPPING CENTERS NIGHTCLUBS THEATERS SHUTTLE MAINTENANCE

6 3 Manage my parking Key Benefits & Services Our experience in partnering with premier municipalities, healthcare & educational institutions, retail & hotel clientele, property managers, and our full range of service and technology enable us to meet you every parking need! Nationally managed solutions for the parking industry State of the art technology and hardware Committed to excellence on every level Proven increased revenue 100% of the time Highly skilled professionally trained parking staff to manage on-site and off site solutions and provide excellent customer care and client support 24/7/365 Interactive Parking Assistance & Response Centre Interactive Parking Access Subscriber System Valet Parking Programs Monthly Parking Programs Shuttle Programs Event Parking Programs On-Street Meter Parking New Facility Planning & Design Facility Maintenance Programs Operational, Marketing and Equipment Consulting International Parking Consulting Property Management and Retail Development Unparalleled Audit and Reporting Green Parking Solutions

7 4 revenue control audits GOPARK is Level 1 PCI (Payment Card Industry) compliant and as a result of this, have strict internal and on-site controls for the processing of credit cards. We are the only Parking Management Services firm to achieve this level of certification. PCI Compliant 100% Data and Payment Protection GOPARK provides and is responsible for all the services required to properly manage and administer the task and duties required for parking management including, revenue collection and processing, permit parking management, staffing, and reporting. The systems and processes that GOPARK provides ensure integrity and accountability of all revenues. Our monitoring and audit process includes shop audits, field audits, cash audits, ticket audits, and control sheet audits. Earning and maintaining the trust of our clients with regard to revenue security is one of the most important elements to our viability. GOPARK has always placed a major emphasis on this element, thus making our firm a leader within the parking industry.

8 5 Monthly Reporting & Financial Services Compliance with Generally Accepted Accounting Principles (GAAP) PCI Compliant Robust monthly reporting using NetSuite software State of the Art payment methods NFC/Digital/Contactless/Prepaid E-Commerce Solutions Fraud Management solutions Authorization data accuracy Seamless payroll integration Validation Program Integration for multi-use platforms GOPARK provides a number of different operational and revenue reports including: Revenue & Expense Statement General Accounting Reports Utilization Statistics & Demand Analysis Facility Condition & Inspection Report Key Peformance Indicator Report Accomplishments, Commitments, & Expectations (ACE) Report In support of our environmental objectives, all reports can be made available electronically to our clients.

9 6 GOSWEEP is rooted in our maintenance division, which focuses on facility maintenance strategies dedicated to making your parking envelope a pleasant experience. Services include: Power sweep, Power-Scrub, and Pressure Wash Specialized painting services: Complete facility, line striping, ADA space painting, way-finding, specific identification Environmentally-conscious waste management and recycle program Technology Expertise Automated Systems Industry-leading scalable solutions, delivering superior products that provide unparalleled performance Creative integration of innovative solutions to meet customer and clients needs, including remote site monitoring, contactless payments, Pay & Display and License Plate validations Convenient on-line customer and clients solutions National network of service centers, staffed by skilled technicians Technical and Systems support available 24/7/365

10 7 valet my car GOPARK houses the utmost qualified, professional, and well-groomed personnel to deliver our customers a first-class parking service experience. We place a major emphasis on consistently delivering exceptional service by focusing on the minute details associated with customer care. GOPARK provides services for: Hospitals Shopping Centers Hotels Restaurants Private & Charity Events Weddings Stadium Venues Ask us about our mobile, cloud based software that provides real-time reporting, custom customer profile options, payment options, and a text-for-your-vehicle feature to enhance the customer experience. Additionally, our firm offers services within the hospitality industry such as: Bellman Services Doorman Services Concierge Services Event & Permit Planning Services Shuttle and Chauffer Services

11 8 customer care We firmly believe that our success is rooted in having engaged and empowered employees throughout the organization. The recruitment and retention of skilled employees is important to us and to our ability to consistently deliver on our promise to you! Full HR Screening & On Boarding process includes: Drug testing, Background Check, MVR Reporting, and Personality Analysis. In addition to practical training, GOPARK also offers training in areas such as First Aid/CPR/AED/ Back Protection/WHMIS and extensive customer and technology service training. Customer service is our Hallmark, representing the client in the best possible way. We provide 24 hours a day seven days a week response to all our managed sites, including a fully staffed state-of-the-art Central Monitoring Facility which allows us to remotely monitor sites 24/7/365. Design, Consultancy & Implementation From tailored valet parking and shuttle programs to International Parking consulting, our firm has the qualifications and experience to deliver positive results for your business. Full suite of consulting services Configuration Traffic Flow optimization Lighting & Signage Multi-site integration Engineered safety solutions Complete installation Energy efficient audits Concrete infrastructure as well as rehabilitation Landscape architecture and maintenance for all seasons

12 where can i go park? New Orleans One Shell Square 701 Poydras St Suite 250-A New Orleans, LA T: Vancouver 6993 Antrim Avenue Burnaby, BC, Canada V5J 4M5 T: Toronto 517 Wellington St W. Toronto, Ontario M5V 1G1 T: