Amadeus Value-added Solutions. I need. to take my business higher. Talk to Amadeus

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1 Amadeus Value-added Solutions I need to take my business higher. Talk to Amadeus

2 2 Amadeus Value-added Solutions Need to get the most out of your Amadeus solution? Maximize your investment with additional solutions specifically designed to supercharge your core Amadeus portfolio. Extend the reach of Amadeus proven technology with a variety of valueadded solutions which will create synergies and increase productivity like never before. Plus, you ll also gain up to a 30 percent discount by purchasing these as a complete package, rather than à la carte. Whether you need to cultivate your online business, manage service fees more efficiently, streamline quality control or something else Amadeus value-added solutions extend the reach of your Amadeus portfolio, to ensure you get the most out of it and then some! We couldn t have become who we are without Amadeus! Pete Perez Famitours Travel, Miami, Florida Whatever you need, talk to Amadeus Amadeus is the leading provider of IT solutions for the worldwide travel and tourism industry. Everything we do is designed to help you meet the real needs of today s challenging marketplace. As your long-term technology partner, we re dedicated to delivering the solutions, training and support your business needs to get results fast.

3 Amadeus Value-added Solutions 3 Amadeus Advanced Solutions Package Get the tools that really make a difference. Amadeus Advanced Solutions Package will help you streamline and manage your business operations more efficiently, while increasing customer satisfaction with the best fares. Amadeus Advanced Solutions Package includes quality control tools to ensure compliance of agency rules; advanced scripting tools to reduce the possibility of agent error; and advanced pricing tools that allow search of up to 20 recommendations. Plus, gain access to our negotiated space tool to manage, reserve, and ticket blocks of airline seats. Supercharge your business into a well-oiled machine, so you can spend less time on administrative work and more time with your customers! I need Solution Benefit To ensure accuracy Amadeus Quality Control Enhance agent productivity by reducing errors and streamlining workflows. Maximize revenues and cross sell opportunities by suggesting context-based sales or including service fees. To increase productivity Amadeus QuickScripts Control costs and investments with a scripting tool that can be used by anyone. Reduce cryptic workflow, keystrokes and agent error. To streamline ticketing Amadeus Unused e-ticket Tracking Report* Utilize a Web-based tool to track the status of e-tickets not used by customers, prompting the appropriate cancellation or reissue of the tickets as a service to your clients. To search smarter Amadeus All Fares* Search faster and smarter with our low fare search tool which aggregates content from Amadeus and non-amadeus sources, all shown in a single integrated display. To offer the best fares Amadeus Master Pricer Expert Provide only the best available domestic or international flights. Accessible via Amadeus Selling Platform, this easy-to-use low fare shopping tool returns up to 20 fare recommendations. To leverage my power Amadeus Negotiated Space Gain control over the distribution of local or worldwide block sales to better manage your inventory of blocked or contract space with more than 50 participating airlines. *Available in the US only at this time.

4 4 Amadeus Value-added Solutions Amadeus Basic Online Package Are you on the Web yet? Don t get left behind! This low-cost, low-risk route to e-commerce is ideal for agencies that want to launch or grow their online businesses. With Amadeus Basic Online Package, your Web site with your own branded URL will be created to your specifics in just a few weeks. Customers can quickly and securely book air, cars and hotels on your Web site with confidence. With Amadeus Basic Online Package, there is no need to be tech savvy we take care of the technical aspects, while you reap all the profits! I need Solution Benefit To get online fast Amadeus Agency Internet Engine Sell travel online with a unique booking engine, branded with your company logo, name and contact details. Travelers can book travel and view all details through your Web site. To provide the best fares Amadeus Master Pricer Offer your customers the lowest fares available, including your negotiated contract fares, with our powerful low fare search engine. To build my site the easy way Premium Web site creation Create your own unique space on the Web. Amadeus builds your Web site and integrates the booking engine using a pre-defined template, customized according to your needs. To brand my URL Domain name registration Use the Web address in marketing materials and pass it on to your customers. To secure my site SSL certification assistance Eliminate concerns with a Secured Socket Layer (SSL) certificate for your Web site, which enables encryption of sensitive information during online transactions.

5 Amadeus Value-added Solutions 5 Amadeus Advanced Online Package Cost-effectively deliver your online travel services with Amadeus Advanced Online Package. Flexible architecture provides more options for configuration, customization and control. Our online experts will guide you throughout the planning process to ensure you develop a profitable online presence that will serve you well today and into tomorrow. And, best of all, you ll have a one-stop shop from start to finish for the creation of your booking engine. You can customize the engine to your specifics, integrating it seamlessly into your Web site, which will enhance the shopping experience for your customers. Low fare search tools included in Amadeus Advanced Online Package provide the best fares, so you can compete more effectively with the big online players. I need Solution Benefit To sell travel on the Web Amadeus e-retail Engine Aggressively market your travel services on the Internet with technology to build or add to an existing Web presence. It is fully customizable for perfect integration with your Web site. To offer the best fares Amadeus Master Pricer Offer your customers the lowest fares available, including your negotiated contract fares. This low fare search engine powers Amadeus e-retail Engine. To give travelers flexibility Amadeus Master Pricer Calendar Satisfy customers interested in securing a specific fare. Amadeus Master Pricer Calendar identifies airline availability, allowing flexibility of +/- three days each way of requested travel dates. To provide online itineraries Amadeus checkmytrip.com integration Display itineraries via Amadeus checkmytrip.com right from your Web site, giving your customers one entry point for all travel services. To brand my URL Domain name registration Use the Web address in marketing materials and pass it on to your customers. To secure my site SSL certification assistance Eliminate concerns with a Secured Socket Layer (SSL) certificate for your Web site, which enables encryption of sensitive information during online transactions. To market my business Search engine optimization (SEO) Improve the volume of traffic directed to your Web site from search engines, so you can build and maintain a strong presence on the Web.

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7 Amadeus Value-added Solutions 7 Amadeus Premium Online Package Build your own Web applications with a comprehensive package of advanced Amadeus Web Services tools and superior online development support. Amadeus Premium Online Package is ideal for any travel business wishing to create and fully customize their own applications using the latest in application programming interfaces (API). Backed by proven Amadeus technical expertise, this solution also includes development assistance for domain registration, Secure Socket Layer (SSL) encryption, search engine optimization (SEO) and integration of Amadeus B2C reservation display applet: Amadeus checkmytrip.com. You can rest easy knowing exactly what your up-front development costs will be. Build exactly what you want, on your timeline, using your preferred development platform. I need Solution Benefit To develop a customized site quickly Amadeus Web Services developer and user licenses Benefit from a leading-edge, flexible and cost-effective API designed to minimize ongoing software maintenance. Support the entire range of development environments using commonly-accepted Web services protocols. To analyze my business Amadeus Web Services Developer Assistance Program Consult with Amadeus business analysts who work with you to identify the ideal Web services to utilize in automating your workflows. Amadeus certifies your application to ensure your interface routines are working as productively and efficiently as possible. To offer the best fares Amadeus Master Pricer Sell with confidence. This low fare search tool lets you rest easy knowing your negotiated fares and countless published fares are being analyzed properly with only the lowest available options displayed to customers. To provide flexibility Amadeus Master Pricer Calendar Satisfy customers interested in securing a specific fare. Amadeus Master Pricer Calendar identifies airline availability, allowing flexibility of +/- three days each way of requested travel dates. To gain support from experts Amadeus Solution Services expertise Secure customized consulting and development assistance for your Internet-based applications, including: >> Domain name registration >> Search engine optimization (SEO) >> Secure Socket Layer (SSL) encryption >> Amadeus checkmytrip.com

8 8 Amadeus Value-added Solutions Amadeus Corporate Online Package With Amadeus Corporate Online Package, you can provide your business travelers with an online selfbooking tool and ensure the upmost efficiency of your travel processes and services. Your corporate customers can book travel online using Amadeus e-travel Management, a powerful travel management solution serving every aspect of corporations travel needs through a single entry point. Additionally, we ll save you time and money by taking care of the implementation, administration and support. I need Solution Benefit To gain better control of corporate travel Amadeus e-travel Management Integrate all elements of global travel programs, including policies, preferred suppliers and negotiated rates, into one easy-to-use Web portal. Employees can easily book all their travel needs online from a secure dedicated Web portal. Plus, the administrative module is flexible to meet various levels of hierarchical, policy, user profile and travel fulfillment needs. To leave the details to Amadeus Amadeus e-travel Management administration and support Stop worrying about administrative work and training. Amadeus provides certification training for designated site management personnel. All services related to the implementation of the Amadeus e-travel Management Web site, ongoing administration activities and GDS support is supplied by Amadeus. To secure the best fares Amadeus Master Pricer Offer your customers the lowest fares available, including your negotiated contract fares, with our powerful low fare search engine.

9 Amadeus Add-on solutions 11

10 10 Amadeus Value-added Solutions Amadeus Advanced Services Package Manage your business more effectively and protect its longevity with Amadeus Advanced Services Package. This solution provides the portfolio of services you need to expertly resolve business issues, while giving you the confidence and reassurance of business continuity in the event of unplanned or technical interruptions. With Amadeus Advanced Services Package, you no longer need to worry about the hassle of business interruptions, whether that be airline debit memos, disasters or computer viruses we give you peace of mind. I need Solution Benefit To gain support for airline debit memos Amadeus Targeted Airline Debit Memo Processing Receive professional, friendly and personalized service from a single Amadeus point-of-contact who will work with you to research and resolve your debit memo issues. To insure my business Amadeus Emergency Services Gain peace of mind and assurance of business continuity in the event you experience an operational outage. It is a virtual solution that requires no hardware, software or certificates. To secure my business Amadeus Virus Protection Protect your data, software and hardware from damaging computer viruses and harmful programs. Gain peace of mind knowing your desktop and software are safe from external threats.

11 Amadeus Value-added Solutions 11 Amadeus Consulting Services Package Amadeus Consulting Services Package Amadeus Consulting Services Package is a business analysis solution designed to help you increase productivity, streamline processes, and reduce costs. Purchased in blocks of days, all services are tailored to maximize productivity. Do you need help with system analysis and design, implementation and support? Amadeus works with you to define requirements and solutions to assist with change management and overall business improvements. We help you create a unique front office and e-commerce environment customized to your technical requirements. This solution also provides the opportunity to extend your presence on the Internet. Build your business logic Amadeus Custom Desktop >> Amadeus Selling Platform Custom Smart Tab Integration >> Multi-content desktop >> Customized scripting >> External content integration >> End-to-end workflow automation (interfacing front office with mid and back office systems) >> Custom agent workspace based on login >> PNR finishing, including quality control checks >> Up selling and cross selling options Design your Web presence e-commerce Web Site >> Customized Web site design, creation, maintenance using Amadeus templates >> Customized online booking engine integration >> Domain name registration >> Search engine optimization (SEO) >> Secure Socket Layer (SSL) encryption >> Integration of Amadeus checkmytrip.com

12 The Amadeus Difference With an unrivaled combination of innovative technology and in-depth expertise, we have a clear vision for the future and the ability to lead the way. World-class technology You need industry-leading IT solutions, designed to support your business. We lead the way with investment and ideas. Our flexible, scalable technology is innovative as well as robust and reliable. True partnership You need a tried-and-trusted technology partner. We are committed to providing the expertise and added value that your business needs. We work closely with our customers, building and maintaining mutually-beneficial, long-term relationships. Proven results You need real results. We provide acknowledged expertise and exceptional customer service. We also supply the vision and ability to deliver improved business performance and results that support successful growth strategies. Global footprint You need global reach and an international outlook. We operate worldwide and can offer local expertise in 217 markets around the world to help you to move into new sectors and geographic areas swiftly and efficiently. MK-975 Amadeus 07/ Amadeus North America, Inc. All rights reserved. Trademark of Amadeus North America, Inc. and/or affiliates. Amadeus is a registered trademark of Amadeus IT Group, S.A. All other trademarks are the property of their respective holders. Talk to Amadeus today. In the US, call AMADEUS or send an to In Canada, call or send an to

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