1 Cumberland County Apartment Association Communiqué SEPTEMBER 2014 Join us for the Cumberland County Apartment Association s Annual Tradeshow.September 18th, 2014!! In This Issue: Page # Monthly letter from CCAA President 3 CCAA Education/Events 4-5, 16 News and Views 6-7 NAA News 8 Community Outreach/Events 9-14 CCAA Member Roster 17 Silver, Platinum Sponsors 16, 18-21
2 Page 2 CCAA 2014 EXECUTIVE DIRECTORS AND COMMITTEES Name/Title/Company Address Phone Number Fax Number Angela Raupp President Caviness and Cates Catina Rhinehart Vice President Outdoor Environments Karen Rea Perkins Treasurer Reserve at Carrington Place Mary Beth MacKenzie Secretary Disaster One Kris Kenney Vendor Associate Council Sherwin Williams Jonathan Elliot Legislative Arran Realty April Scripture The Regency Apartments Education Shannon Lane Budget/Bylaws Addison Ridge Kevin Paul Membership Highland Construction Heather Giraldo Membership Addison Ridge Melissa Reid Community Outreach Apartment Finder Magazine Carey Petricka Association Executive Donnie Cabral Military Liasion Fort Bragg Housing Jennifer Scott Newsletter/Publicity Hidden Lake Kym Shoults Immediate Past President The Villagio
3 Page 3 A LETTER FROM THE CCAA PRESIDENT.. Dear CCAA Members, Thank you to everyone who attended our August Vendor Appreciation Luncheon. I would like to Thank all of our dedicated Associate Vendor Members. The CCAA would not be what it is today without the help and support of all of our Associate Vendor Members. We all really appreciate all you do to support our businesses, community and each other. You will not want to miss our Annual CCAA Trade Show on September 18, 2014 from 4:00 pm to 7:00 pm at the Holiday Inn Bordeaux and Conference Center in Fayetteville. There will be lots networking, games, prizes and surprises. This is a FREE Event to attend!! I hope to see everyone there! Please take a moment to review and make plans to attend our upcoming events. Our calendar of events is on page 4 of this newsletter. Make sure you are also paying close attention to the Legislative Issues that are affecting the Multi-Family Housing Industry. The NC General Assembly has been moving very fast this year! We will need your help to write letters, make phone calls and send s from time to time. There is power in numbers! This is your CCAA so let us hear from you about how we can make our association work better for you and your business. Do not be afraid to present new ideas or give us feedback. We are here for you and to help you grow your businesses! See you all on September 18, 2014 at the Holiday Inn Bordeaux for our CCAA Annual Trade Show! Thank you, Angela Raupp President Cumberland County Apartment Association
4 Page 4 CCAA EDUCATION/ AANC PAC CCAA Proudly Presents: 2014 Events/Education Calendar September 18, 2014 Annual Tradeshow, Holiday Inn Bordeaux 4-7pm September 2014 October 16, 2014 CAM dates: 9th, 10th, 11th,16th,17th,18th, 23rd, 25th and 30th Fair Housing-Heather Blume November 20, 2014 Luncheon Legal Seminar-Will Brownlee November 20, 2014 Regional Roundtable-(after luncheon) *Classes and dates are subject to change. Contact: for more information. Don t forget to make your AANC PAC donation! In 2010, AANC Apartment Association of North Carolina leaders identified the need for more focused, state-level lobbying efforts on behalf of the Multifamily industry. As a result, the AANC PAC Political Action Committee was formed. We are enthused about the AANC PAC, its goal of educating candidates for public office, and the potential benefits to the North Carolina apartment industry. The AANC PAC needs you to help shape government in North Carolina! Landlord/Tenant Law Building Codes Forced Section 8 Maintenance Licensing Impact Fees/Tax Policy Utility Regulations Inspections Swimming Pool Rules If the issues above are important to you and your business, please consider contributing to the AANC PAC today. By taking a proactive role in North Carolina government, we can help shape the legislature and protect our interests as multifamily professionals Become part of the solution by donating to the AANC PAC!
5 Page 5 CCAA EDUCATION: FAIR HOUSING
6 Page 6 NEWS AND VIEWS: REPUBLICAN PARTY Coal Ash Agreement The Senate and House announced last Tuesday evening that they have reached a compromise agreement on coal ash mitigation that would give North Carolina the strictest regulations on coal ash in the nation and make it the first state to force the closure of all coal ash ponds. The bill sets a firm 15-year deadline for de-watering and closing all unlined coal ash ponds in North Carolina. It also stops the disposal of wet coal ash and requires future coal ash to be put to a beneficial use or into a lined facility. As a landscape contractor, I have remained environmentally conscious in my beliefs. This is something that we needed to address and this plan will responsibly safeguard our North Carolina environment. Additionally, the plan sets firm closure deadlines based on the overall risks certain ponds pose. It also protects North Carolina consumers by banning utility companies from recovering costs for damages caused by coal ash spills. In simple terms, this measure ensures that companies will be held accountable for any possible damage resulting from coal ash spills. Further, the proposal requires utilities with coal ash ponds to fund at no expense to consumers new regulatory positions and a new independent coal ash commission to ensure efficient and safe coal ash management in the future. It s important to deal with coal ash responsibly to ensure that we are protecting our state as much as possible. Our rivers are a beautiful and unique part of North Carolina. They not only make it a more pleasant place to live, they make it a place that people want to visit. Keeping our state a beautiful and expansive land means a pleasant state for our children and tourism dollars for North Carolina businesses. More on Teacher Pay Raises The most recent budget that I worked to help pass includes an average 7 percent permanent pay raise for North Carolina public school teachers without requiring them to make a choice on whether to keep tenure. This $468 million increase would be the largest in state history and would boost North Carolina from 47th in overall teacher pay to the middle range of current national rankings and from 9th to 3rd in the Southeast, propelling the state ahead of Virginia, Tennessee and South Carolina. The plan, which reforms and replaces the archaic 37-step system with an entirely new base pay scale, is designed to attract and keep the best teachers in the classroom. Above is a chart that breaks down the new system; clicking on the picture will provide you with a bigger version, and it can also be found here. As you can see, this is a raise for ALL teachers, even those with longevity pay. The raises for teachers average out to 7 percent. It is also important to note that in addition to the 7 percent increase in starting salary for teachers, an additional 7 percent for entry level pay will be applied for the year. This means entry level teacher pay in NC will rise 14 percent, making this state a leader for the region. Critics say that this plan is complicated and I hope that laying it out in exact terms here is helpful to those reading. Even level raises for both less experienced and more experienced teachers would have been easier to understand, but it would not be the best plan to improve public education in North Carolina. This is something that is explained well in an article by John Hood of the John Locke foundation. This compromise marks a continuation of the commitment to education in North Carolina. Here is a graph that breaks down the funding for public schools since Republicans took control of the state government following the 2010 elections. This graph shows that funding has steadily risen from the first Republican passed budget, which was for the year. An increase in spending for our schools, and an increase in teacher salaries are clearly the right steps for improving North Carolina education. With teacher pay that is a regional leader, this state will attract and retain the best young teachers, and our children will have the means for long term scholastic success.
7 Page 7 NEWS AND VIEWS: DEMOCRATIC PARTY Senator Hagan Announces Approval of Fayetteville VAMC Leases Hagan Pushed Administration to End Bureaucratic Delays Holding Up Approval Tuesday, August 26, Washington, D.C. - U.S. Senator Kay Hagan announced today that after she sent a letter to the President urging swift approval of additional temporary medical space at the Fayetteville Veterans Affairs Medical Center (VAMC), a proposal for short-term leases is moving forward. Two facilities - one in Jacksonville and one in Fayetteville - will provide primary and mental health care services to better serve the growing number of veterans in the area. In July, Hagan sent a letter to the President pushing the administration to end bureaucratic delays that stood in the way of approval of the leases. "Bureaucratic delays should never prevent our veterans from receiving the care they have earned through their service, and I am relieved the bureaucratic impasse has ended and additional medical space will become available in both Fayetteville and Jacksonville to reduce the backlog of veterans who need care," said Hagan, a member of the Senate Armed Services Committee. "But these leases are just one symptom of a much larger problem and demonstrate the need for a complete change from the culture of delay and excuses at the VA." After an internal VA report revealed that the Fayetteville VAMC had some of the worst wait times in the country for veterans seeking medical appointments, Hagan urged then-acting VA Secretary Sloan Gibson to visit the Fayetteville VAMC and followed up with her own trip to Fayetteville. During both Gibson's and Hagan's visits, the need for additional leased space was identified as an immediate action that could be taken to address excessive wait times while construction on permanent buildings is completed. The proposed leases for Fayetteville and Jacksonville were both below the threshold requiring Congressional approval, however, approval was delayed because of the General Services Administration's (GSA) decision to suspend the VA's approval authority due to a discrepancy over the classification of large, long-term leases. The proposed spaces in Fayetteville and Jacksonville, which are short-term leases, have providers and their teams already identified. Additionally, two more spaces in the Fayetteville area are currently under review - a mental health facility and another primary care and mental health facility. "There is still much work to be done to restore the faith and trust of our veterans, and I will continue fighting to ensure the VA serves our veterans as well as they have served our country," added Hagan. "We owe it to our brave men and women in uniform who have sacrificed to uphold the promises that were made to them." During her time in the U.S. Senate, Hagan has made veterans and military affairs a hallmark of her office, including assisting over 5,000 veterans with constituent casework to ensure servicemen and women are receiving the benefits they have earned through their service. Hagan comes from a strong military family. Her father-in-law was a two-star Marine General; her brother and father served in the Navy; her husband, Chip, is a Vietnam veteran who used the GI Bill to help pay for law school; and she has two nephews on active duty who have served in Iraq and Afghanistan.
8 Page 8 NAA NEWS With Rentals in Fashion, Apartment Construction Hits 25-Year High Digested From "With Rentals in Fashion, Apartment Construction Hits 25-Year High" Wall Street Journal (08/20/14) Timiraos, Nick; Zumbrun, Josh A large portion of July s gain in housing construction came from the multifamily sector. A rolling 12-month total of multifamily starts with no seasonal adjustment shows that construction for the year ended July 31 reached its highest level since 1989, based on Commerce Department data. Diane Swonk, chief economist of Mesirow Financial, notes that substantial gains in apartment starts are less bullish for economic growth than a comparable increase in single-family construction. That is because single-family housing has a bigger multiplier effect for both employment growth and consumer spending. Swonk writes: "We will take what economic activity we can get, but our housing market model was designed in the U.S. to build a lot of single-family homes for owners, not multifamily homes for renters." Single-family building permits are only up 0.8 percent through the first seven months of 2014 compared to a year earlier. By contrast, there has been a 17.5 percent year-to-date gain for apartment permits. Researchers say the surge in rental units offers additional proof that job gains are boosting household formation. It also indicates a shelter shortage that will require more construction -- for both owning and renting. Climbing apartment rents could eventually give potential home buyers added urgency. A separate Labor Department report reveals that rents were climbing at their fastest clip in five years last month, up 3.3 percent year over year. Many Americans have had no choice but to rent because they either lack funds for a down payment or cannot qualify for a home loan. Others simply prefer the flexibility that comes with renting. In turn, apartment company stocks have been on a tear. Shares of Equity Residential and AvalonBay Communities, for instance, closed Tuesday at their highest levels since the companies went public in the early 1990s. See more at: How to Unplug From Information Overload Digested From "How to Unplug From Information Overload" Property Management Insider (08/21/14) Blackwell, Tim "The average person checks their phone at least 110 times per day," Patty Morgan-Seager of Seager Marketing told attendees at June's National Apartment Association Education Conference and Exposition in Denver. While cell phones, tablet computers, and laptops are important tools to help today's workers stay in contact and keep pace with the speed of business, these devices are so attached to people that they can become physically perilous. Users can feel overwhelmed by being connected from sunrise to sundown. Morgan-Seager said the mental drag that goes with staying in the conversation can interrupt the balance of work and play in life. She recommends re-conditioning one's self to put the devices down in an effort to find better work-life balance. "I think we should consider shutting down and stepping away from our devices, just a little bit at a time," she said. "Maybe minutes at a time." Morgan-Seager reminded conference attendees that it is important to understand the difference between working hard and working with passion. For too many people, work has becomes life, especially when enabled by devices. She concluded, "If you're working for something you don't care about, it's called stress. On the flip side, if you're working hard for something you care about, it's called passion." See more at: Why These Fla. Apartment Communities Are Moving to Paid Visitor Parking Digested From "Tallahassee Apartment Complexes Move To Paid Visitor Parking" WCTV.com (FL) (08/18/14) Alcock, Andy Florida State and Florida A&M University students moving into off-campus housing this month may be in for a bit of a surprise. Around 20 Tallahassee apartment communities are launching a new paid parking system for visitors. It's all started by a new company dubbed Parknpay App. Visitors to each of the communities can use the app to pay for parking with either a credit card or debit card. Payments can also be made to the firm's website. Parknpay App founder J.D. Camp says it is up to the individual communities as to what to charge. He adds that the main purpose is not money, but safety. People who pay for the spots are required to submit their names, address, and license plate number for easy tracking by apartment managers and their staff. Camp remarks, "I think it's worth it if it's just a couple of dollars just to make sure everybody's who's here is supposed to be here." See more at:
9 Page 9 COMMUNITY OUTREACH Cape Fear Valley Health Foundation Friends of the Cancer Center The Ribbon Walk & Ride is HERE!!!! The CCAA will be having a team or you can start one of your own Every year the CCAA picks a charity to help and this year it was Friends of the Cancer Center. All of us have been touched by cancer in one way or another. So please get a team together or come walk with the CCAA or just donate to help raise money for our local friends and family. Yes, that is right. All that money will be staying here in town. So please join the CCAA at FESTIVAL PARK on Saturday, September 20 for the 9th Annual Ribbon Walk & Ride for Cancer to support local cancer patients. Proceeds will benefit Cape Fear Valley Health Foundation s Friends of the Cancer Center. The support you give will make a difference in the lives of hundreds of cancer patients and their families. I have already set up a Cumberland County Apartment Association team and our goal is $1000. If everyone just gave a little bit, we would easily meet our goal. You can go to to make your donation and look for the CCAA team. For more information contact Melissa Reid at Attend this exciting event in Hope Mills! ~Remember, one person doing one act of kindness, can make a difference!~
10 Page 10 COMMUNITY OUTREACH 2014 Greek Festival 5, 6 & 7 September Friday 11am-10pm Saturday 11am-10pm Sunday 12pm-6pm (Limited Lunch Menu Friday Until 4 pm) Hellenic Center 614 Oakridge Avenue There will be dancing, games, food, art, etc. everything you can imagine so come on down and bring the family! ~Remember, one person doing one act of kindness, can make a difference!~
11 Page 11 COMMUNITY OUTREACH ALMS HOUSE LOVE LUNCH VOLUNTEERS NEEDED The Love Lunch program at the ALMS HOUSE Serves about 1800 meals each month The meals are picked up from Salvation Army (downtown Fayetteville); Delivered to the Hope House; Set up and served By the BEST Volunteers and WE NEED YOU!! The times / dates volunteers are needed are: 5 p.m. every other Wednesday serve 4 p.m. every other Friday pick up 4 p.m. Saturday alternate monthly pick up If you are able to volunteer, please contact Mr. Grilley Mitchell 910/ or Mrs. Jennifer Bradford 910/ Or ~Remember, one person doing one act of kindness, can make a difference!~
12 Page 12 COMMUNITY OUTREACH The Arts Council's 36th International Folk Festival - Sept , 2014 When we dance in the streets, we dance together, regardless of color, race, status, enjoying ourselves and sharing a love for great music, food and fun! -- Trinidad poet 36th International Folk Festival schedule: Friday, Sept. 26 4th Friday, Downtown Fayetteville Arts Council building (301 Hay St.), 7 to 9 p.m. Folks of all ages get a taste of Fayetteville s arts and cultural offerings, from gallery openings to artist performances. Saturday, Sept. 27 Parade of Nations, Hay Street, 10:30 a.m. See all the pageantry and customs of our diverse community during the Parade of Nations Festival Park, Noon to 6 p.m. Live performances on multiple stages, authentic cuisine at the International Café, unique arts and crafts vendors, children s area, Native American Cultural Showcase Festival Park, Main Stage, 5:15 p.m. Featuring internationally acclaimed Malaysian singer/songwriter YUNA! This performance is presented in partnership with Fayetteville State University. Sunday, Sept. 28 Festival Park, Noon to 6 p.m. The fun continues with live performances on multiple stages, authentic cuisine at the International Café, unique arts and crafts vendors, children s area, Native American Cultural Showcase. Festival Park, Festival Stage, 2:30 p.m. and 5 p.m. Performances by Spam Allstars, a nationally known Hip hop, Latin, funk, and electronica band from Miami, Florida. This performance is funded in part by a grant from South Arts in partnership with the National Endowment for the Arts. If you're interested in volunteering for this year's festival, click here to download a volunteer application and ~Remember, one person doing one act of kindness, can make a difference!~
13 COMMUNITY OUTREACH Page 13 ~Remember, one person doing one act of kindness, can make a difference!~
14 Page 14 COMMUNITY EVENTS
15 Page 15 ADVERTISEMENT
16 Page 16 SILVER SPONSOR A+ Moving & Storage Residential & Commercial Office 2414 Southern Ave Fayetteville NC Phone: Fax: Military Relocation Office 240 West Mountain Dr Fayetteville NC Phone: NCUC C-2340 Toll Free: A+ Moving and Storage is locally owned and operated. We have been in business since 2003, but we bring over 40 years of experience with us. Our family has been moving families in the Fayetteville and Fort Bragg area since 1965 and are a proud member of the North Carolina Movers Association. A+ Moving and Storage has been issued a certificate of exemption by the North Carolina Utilities Commission which authorizes us to move household goods in North Carolina. We also carry all the necessary insurance coverage required by the North Carolina Utilities Commission. A+ Moving and Storage is a full service moving and storage facility. We have built our business on quality service, and we will continue to provide top quality service to all of our customers. We offer the following services: Moving supplies Indoor storage Local moves Packing In-state moves Inter-state moves Commercial moves Commercial storage RV, vehicle and boat storage Cumberland County Apartment Association s Annual Tradeshow Save the Date!! Don t forget to join us September 18th, 2014 from 4:00 7:00 p.m. Holiday Inn Bordeaux located at 1707 Owen Drive For vendor booths, fun, games, door prizes, hors d oeuvres and Five Star Entertainment!
17 CCAA MEMBER ROSTER Page 17 Associate Members: A+ Moving and Storage Ai Insurance All Signs and Graphics All State Bullard Maynor Egan Agency American Flooring & Wallpaper American Furniture Rental Amerijet Cleaning Services Apartment Finder Apartment Guide Apartments.com Appliance Warehouse of America, Inc. ASG Security/Investigations Ashley Investment Group Biz Cards Express Boles Supply Brickman Group, The Brownlee Law Firm CAP Contract Services Cape Fear Lawn Services Cardinal Landscaping Carolina Commercial Mortgage Carolina Play Structures Carolina Roofing Consultants Carpet Dry Clean, Inc. CRC Cary Reconstruction Cashwell Appliance Parts Central Warehouses Century Link ChoiceDATA, Inc. Clegg s Termite and Pest Control CORT Furniture Rentals Cumberland Carpets, Inc. D and L Appliance Parts Company, Inc. Diamond Constructors, Inc. Disaster One Express Floors Fayetteville Human Relations Commission Five Star Entertainment Forrent.com Fort Bragg Housing Full House Marketing Green Biz Landscaping Greenview Partners Guardian Water and Power Gym Source Highland Construction James Hardie Building Products J & J Pest Solutions Long Brothers Landscaping, Inc Lowe s Commercial Services Master Exterminators Miracle Method Murray Supply Company NC Employment Security Commission Orkin Pest Control Outdoor Environments Pro Chem Prosource Fitness Equipment Redi-Carpet Residence Inn by Marriott Re-Store Warehouse SealMaster Sherwin Williams Showcase Restorations Signal 88 Security Southern Carpets & Interiors, Inc Spa & Pool World Terminix Total Clean Two Men and a Truck USA Flooring UPS Store Fort Bragg UPS Store Westwood US Lawns Valet Waste Waste Industries Water Systems, Inc Williams Carpet Care Industry Members: Aaims Property Management, Inc. Abbotts Park Apartments Abbotts Landing Apartments Addison s Ridge Allstar Properties Ansley at Patriot Park Applewood Apartments Arran Realty Austin Creek Apartments Autumn View Apartments Barrington Place Birchfield at Millstone Apartments Briarwood Apartments Bristol Park Brittany Place Apartments Britt Lake Buckhead Cedar Trace Landing Chason Ridge Apartments Church Street Apartments Cleveland Crossing Apartments Cliff Creek Cobblestone Apartments Commons at Pembroke, The Cottages at Crystal Lake Cottages on Elm Crescent Commons Cross Creek Cove Cumberland Towers Cumberland Trace Apartments Family Lodge Firetower Crossing Glendale Townhomes Heather Ridge Heritage at Fort Bragg Hidden Lake Apartments Hubb Properties Jamestown Commons Kings Cross Apartments Kings Pointe Apartments Kingsley Towns Lake Clair Apartments Lakehurst Apartments Lake in the Pines Lakeshore Grande Landmark Apartments Legacy at Cross Creek Liberty Square Longhill Pointe M&E Properties of NC, LLC McArthur Landing Meadowbrook at Kings Grant Morganton Arms Morganton Place North Crossings Apartments Parc Stone Park at Clearwater Pembroke Place Apartments Pine Acres Park Plaza Terrace Apartments Raeford Crossing Raeford Fields Regency Apartments, LLC Reserve at Carrington Place Rim Creek Apartments Sampson Square Sandhill Manor Stone Gables Stone Ridge Apartments South Main Southwinds Apartments Summerlyn Cottages Tartan Place Tamarack on the Lake Tanglewood Apartments The Astoria The Cliffs at Waterford The Crown at Steeplechase The Enclave at Pamalee Square The Grove at Park Place The Heights at McArthur Park The King s Quarters at Jack Britt The Plantation The Preserve at Grand Oaks The Stone Gate Apartments The Villagio Townes at Northridge Park Treetop Apartments Tyler s Ridge at Sandhills Apartments Village at Carver Falls Village at Cliffdale Village Gate Apartments Village on the Lake Villas of Summerfield Waterford Wayside Westlake at Morganton West Park Apartments Windtree Apartments Woodland Village Apartments, LLC Woodstream Apartments W.S. Wellons Realty Please extend a warm welcome to the newest member of the Cumberland County Apartment Association: Allegra Printing
18 Page 18 PLATINUM SPONSOR SHOWCASE RESTORATION
19 Page 19 PLATINUM SPONSOR HIGHLAND CONSTRUCTION Highland Construction Fire, Water and Storm Damage Repair Why Choose Highland Construction Highland Construction has been providing quality restoration and construction services in southeastern North Carolina since Highland Construction is locally owned and family operated and can take care of all of your restoration and renovation needs, from start to finish, top to bottom. Services Offered Our staff has many years of working with apartment communities, large and small, on all types of projects from large fires, water and storm damage to small repairs. We are there with you through the insurance claim and construction process until your project is complete. We offer: Fire, Water and Storm Damage Repair 24 Hour Emergency Service Certified Content Specialists Mold Testing and Repair Trauma and Crime Scene Cleaning General Construction & Renovation Cabinet and Flooring Showroom NC Licensed General Contractor Certifications and Memberships Institute of Inspection Cleaning & Restoration (IICRC) Certified Roof Inspectors Commercial & Residential Member of the Restoration Industry Association EPA Lead Safe Certified Renovator Accredited by the Better Business Bureau Homebuilders Association of Fayetteville Contact Kevin Paul at (910) or 1409 Clinton Road, Fayetteville, NC (910)
20 Page 20 PLATINUM SPONSOR CARY RECONSTRUCTION The first step in getting your property back on the market: hiring the people who ve made crisis recovery their business for 15 years. CRC understands that it is our people who are the core strength that unifies our tools, information and resources and enable quick response, quick evaluation and quick remedy. For an immediate emergency, Please call or where a live voice is Standing by to help you! At a time when every hour is critical to preventing further damage to the property you are managing, selling, or renting, our large in-house team of specialists is uniquely equipped to minimize your losses from damage- and lost time on the market by getting on the job with the right equipment, right away. At CRC, our first priority is to get your damaged property secured from weather, vandals, or thieves, so one of our first steps after any fire is to get carpenters on site to board up damaged doors and windows, or even the roof. From there, we ll bring in moving crews to inventory and pack any salvageable items from inside off to our climatecontrolled warehouses for expert cleaning, deodorizing, restoring, and storage. We ll also send in our cleaning and demolition teams to remove any structural materials that can t be saved, and dry, clean, and deodorize what we can. Whether it s a small fire that leaves a few darkened walls behind, or a major one that causes structural damage, our fast response is essential to saving additional costs stemming from mold or corrosion damage, and income loss while the property is off the market. Our Certifications NADCA - National Air Duct Cleaners Association IAQA - Indoor Air Quality Association AmIAQ Council - American Indoor Air Quality Association IICRC - Institute of Inspection, Cleaning, and Restoration Certification NC Licensing Bureau of General Contractors EIA - Environmental Information Association Contact Us: CRC-Corporate 2410 Reliance Ave Apex, NC Toll Free: CRC-Contents Facility 2475 Reliance Ave Apex, NC CRC-Charlotte 920 Blairhill Rd, Ste. 116 Charlotte, NC CRC-Fayetteville 3756 Sycamore Dairy Rd Fayetteville, NC CRC-Greensboro 2900 Manufacturers Rd Greensboro, NC CRC-Greenville 1200 Woodruff Rd, A-3 Greenville, SC