WATER DAMAGE RECOVERY G U I D E

Size: px
Start display at page:

Download "WATER DAMAGE RECOVERY G U I D E"

Transcription

1 WATER DAMAGE RECOVERY GUIDE

2 YOU CAN TRUST T TEAM RAPID 14 TH YEAR IN BUSINESS 5 YEAR WARRANTY! CERTIFIED TECHNICIANS INSURANCE COMPANY RECOMMENDED A + RATING PAYMENT PLANS! Thank You for choosing Team Rapid to help you with your recent water damage. We want to assure you that minimizing your discomfort while restoring your property to its pre-loss condition is our number one priority. This guide is meant to help you further understand the restoration process. However, never hesitate to call us with any questions or concerns. PAYMENT OPTIONS Ready for an upgrade or remodel? Pay over time with Home Projects Visa credit card Different financing options are available. The Home Projects Visa credit card is issued with approved credit by Wells Fargo Financial National Bank, and Equal Housing Lender. Ask for details. MAIN OFFICE: 3610 Kelton Jackson Road Springfield, TN We accept: Card TN GC License #47672

3 You ve experienced a DISASTER so... WHAT NOW? This is the most commonly asked question from anyone who is experiencing a property loss. We realize that having a disaster is not only inconvenient, but it can also be very confusing. We would also like to thank you in advance for taking time out of your busy schedule to allow us access to the property during all stages of the restoration process. The purpose of this booklet is to keep you informed every step of the way. We have included answers to some of our most frequently asked questions, but please don t hesitate to call if you have any questions or concerns. All jobs vary, but typically you will see our personnel operate in three stages: Loss Assessment Emergency Mitigation Structural Repairs There are two general categories of water losses fresh water and black water. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards define these categories as follows: Fresh Water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion or inhalation exposure. Examples can include, but are not limited to: broken water supply lines, falling rainwater and melting ice or snow. Black Water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Examples include, but are not limited to, sewage, all forms of flooding from seawater, ground surface water and rising water from rivers or streams and wind driven rain from hurricanes, tropical storms or weather related events.

4 STAGE 1 LOSS ASSESSMENT Upon arrival we will assess the damage, explain what will be involved and obtain your written They will monitor the indoor environment along with walls, floors and other building components to deter- authorization to begin the mitigation services. Photo- mine if any adjustments can be made to accelerate the graphs, measurements, moisture readings and other drying process. They will also work closely with you, critical data needed to document and prepare your your insurance company and any other parties estimate for restorative drying (and structural repairs involved to ensure your property is returned to pre- where required) will be taken. An average water loss loss moisture levels. If you are submitting your claim typically takes three to five days to dry. Your Team to your insurance company, you will be pleased to Rapid Mitigation Technician is your project manager know that Team Rapid can assist you with all aspects for this part of your loss. of the claims handling process.

5 STAGE 2 EMERGENCY MITIGATION Furnishings will be carefully moved to unaffected areas or placed on protective blocks and visible water will be extracted to stop the spread of moisture. It is common for wet carpet padding to be removed and disposed of along with wet insulation, drywall and other porous materials. Unfortunately, there are some occasions where carpeting and furniture will not be able to be saved. Green-safe antimicrobial treatments are applied, when appropriate, to affected areas to inhibit bacterial reproduction and to keep your indoor environment clean and sanitary. We follow the IICRC industry standards in all losses. If black water is present, there will be additional safety measures that we will take to protect your family and pets. Ensuring your safety is our top concern. Our certified technicians will follow recognized protocols to ensure your property is safely returned to its pre-loss condition. It is important to keep occupants and pets out of the contaminated areas until clean-up efforts are complete and the area is safe and dry. Avoid tracking from a contaminated area to a non-contaminated area. Also avoid transporting wet, possibly contaminated personal belongings into any areas that have not been affected. Air movers are placed to speed up the drying process and force moisture out of the air and building materials to significantly reduce drying times. It is critical to leave this equipment running 24/7 until the drying process is complete. Should any equipment stop running, let your water technician know immediately.

6 STAGE 3 STRUCTURAL REPAIRS Once your property has been returned to its dry standard, your technician will arrange to have the equipment removed. At this point, your property is ready for the This training allows us to know when it s appropriate to restore and when to replace. This saves everyone time and money and reduces frustration along the way. Our reconstruction process to begin. licensed tradesmen can reconstruct the damaged Often times, walls, ceilings, floors and other building com- fully matching, fitting and blending new materials into the ponents have been damaged by the water loss and require repair or replacement. Team Rapid is not only a water restoration provider, but is also a full service general contractor licensed in Tennessee, Kentucky and Louisiana. We are uniquely skilled in our ability and have specialized training in restoring water damaged structures. elements and components of your home or business, caredamaged areas.

7 Answers the most commonly asked QUESTIONS... How long will it take to dry? Depending on a variety of conditions, most properties take an average of 3-5 days to return to dry standard. Continuous operation of drying equipment along with monitoring and adjustments made by a team member will ensure the quickest drying outcome. Is it safe to stay on site during the drying process? Noise and wind velocity created by the air movers can often be annoying and dehumidifiers will raise the indoor temperature somewhat. However, it is safe to stay on site unless instructed otherwise by your insurance company representative or if you have unique medical circumstances. Why is there a strange odor? Even if the source of water that caused your flood is fresh, many property owners complain of a strange smell following a water loss. What you smell is bacterial off-gassing odor from building materials, furniture, dormant spills or possible pet accident areas. Most odors will dissipate as the drying process continues and the humidity drops back to normal levels. Will my floors need to be replaced? The type of flooring, the amount of time the moisture was present and the severity of the loss will determine if your flooring can be saved or if it will require replacement. Your claims adjuster and mitigation technician can help determine the most cost effective solution to return your property to pre-loss conditions. Are your antimicrobial and disinfectants safe for children and pets? Our solution is a natural green product made from plant oils and mineral extracts. It is a disinfectant and deodorizer in one. The disinfectant helps prevent the spread of microbial growth and the deodorizer stabilizes odors released through humid conditions. Our product is registered with the EPA as a food grade disinfectant and should cause no harm to occupants or pets. Should you have occupants with chemical sensitivities, please advise our technicians. What can I do to help? The most important thing you can do to speed up the drying process and ensure that your structure completely dries is to leave the equipment running at all times and notify us immediately if for any reason it shuts off. Interruption of the drying process may extend the amount of days required and prevent efficient drying; which increases the costs and potential for secondary damage and microbial growth. Also having available access to your property greatly speeds the time to finish the job. Who is ultimately responsible for payment? The property owner is responsible for payment. If this is an insurance claim, the mitigation technicians will be collecting your insurance deductible at the time of service unless your adjuster has indicated otherwise. It is also important to note that most insurance payments will come in the form of a two party check that will require your endorsement. Why is this equipment used? Air Movers are used to create a frictional force against the wet materials. This accelerates evaporation and pushes the moisture into the air. Additionally it keeps the air well mixed so it can be dehumidified. Dehumidifiers are used to pull the moisture out of the air and condense it back into liquid form. You will notice a drain tube pushing water out of the dehumidifier and into your sink or toilet. This is the quickest process known to drying science to remove unwanted moisture.

8 OTHER SERVICES Roofing: TEAM RAPID is a Factory Certified roofing contractor. Don t trust your investment to just anyone. Let our team of factory certified roofing professionals provide you with a roof repair or replacement plan that includes the industry s best materials, workmanship and warranties. We will also work with your insurance company throughout the repair process, if applicable. FREE inspections & estimates by a HAAG certified roof inspector. If you haven t had your roof inspected in a couple of years, now is the time! Call us for a FREE inspection and estimate! We pledge to use the highest quality roofing products because your home or business is worth it! Before After Fire Damage Cleanup 24/7 Smoke, fire and water all combine to make a big mess. One call any time of day or night will get our certified technician in route to help you to get the cleanup process started. Whether it is just a small area or the entire house, we can help. Our team can also board up windows, roofs and any other open areas to secure your property. Emergency Personal Property Care How do you pick up the pieces and restore your life? Fires can destroy much of your personal property and the way your property is handled after the fire can be the difference in how much is really lost. Documents, clothing, furniture and electronics are among the many things our team has successfully cleaned, dried and restored.

9 Storm damage? Need emergency repairs? Our 24 hour emergency crew can respond immediately. They can tarp the damaged areas, board up any holes and, if necessary, remove trees to minimize further damages. Mold Remodeling Some types of mold growth are harm- Air Quality Assessment less but some can create serious, even life An important part of assessing possible mold threatening conditions. Don t assume! Team growth is an air quality assessment. Team Rapid Rapid s professionals use specialized equipment will work with a third-party Industrial Hygienist to to evaluate your situation and will recommend a determine the type and extent your specific situa- plan of action with your family s health in mind. tion and outline an individual treatment plan. Have you always wanted to add a Reconstruction Making structural repairs after room or remodel your kitchen or bathroom? Team Rapid is the fire, water or wind damage can be daunting. Team a licensed general contractor and we can help! Rapid has over 13 years of experience restoring commercial and residential properties to pre-loss conditions. Cleaning Structural cleaning and deodorization Electronics Cleaning & Recovery Contents Damage Assessment & Replacement Valuation Specialized Cleaning & Disinfecting Technology Contents Restoration of clothing, furniture, appliance, electronics and more Duct Cleaning

10 NOTES

11 DISASTERS HAPPEN WE TAKE CARE OF THEM ALL Water Damage Fire Damage Roofing Storm Mold Cleaning Remodeling Reconstruction IN MIDDLE TN: ALL OTHERS

Question and Answer Guide for

Question and Answer Guide for Question and Answer Guide for WATER DAMAGE Are you wondering: what restorative drying is? if you can turn off the equipment at night? or if there s anything you need to be doing? In this guide you will

More information

www.daystarcleaning.com

www.daystarcleaning.com Question and Answer Guide For Water damage Phone: (850) 769-0606 / Toll Free: 800-882-6021 www.daystarcleaning.com FAX: 850-215-1792 / E-mail: daystaroffice@yahoo.com Dear valued client, Hi. My name is

More information

IMPORTANT.. Question and Answer Guide For Water damage

IMPORTANT.. Question and Answer Guide For Water damage IMPORTANT.. Question and Answer Guide For Water damage Are you wondering what restorative drying is?. If you can turn off the equipment at night?. Or if there s anything you need to be doing?. In this

More information

IMPORTANT.. Question and Answer Guide For Water Damage. WIZ TEAM, INC. Cleaning & Restoration Specialists. Thank you for choosing

IMPORTANT.. Question and Answer Guide For Water Damage. WIZ TEAM, INC. Cleaning & Restoration Specialists. Thank you for choosing IMPORTANT.. Question and Answer Guide For Water Damage Are you wondering what restorative drying is? If you can turn off the equipment at night? Or maybe wondering if you need to do anything? In this guide

More information

IMPORTANT INFORMATION. Question and Answer Guide For Water damage. Thank you for choosing WWW.CATAMOUNTRESPONSE.COM. Catamount Carpet Cleaning, Inc.

IMPORTANT INFORMATION. Question and Answer Guide For Water damage. Thank you for choosing WWW.CATAMOUNTRESPONSE.COM. Catamount Carpet Cleaning, Inc. IMPORTANT INFORMATION Question and Answer Guide For Water damage Are you wondering what restorative drying is? If you can turn off the equipment at night? Or maybe wondering if you need to do anything?

More information

IUB Water Damage Restoration Guideline

IUB Water Damage Restoration Guideline IUB Water Damage Restoration Guideline Purpose The IUB Water Damage Restoration guideline was developed to ensure that all water intrusions are handled in a professional manner which includes the latest

More information

Factor Restoration. simplifying IT

Factor Restoration. simplifying IT Factor Restoration Photo courtesy: Ralf_H, flick- simplifying IT Flood & Water Damage Mould Remediation & Dehumidification Fire & Smoke Damage Wind & Storm Damage Sewer Back-up Vandalism Flood & Water

More information

FIRE DAMAGE RESTORATION. Fire Damage Restoration in Colorado Springs, CO. Serving El Paso County and surrounding areas

FIRE DAMAGE RESTORATION. Fire Damage Restoration in Colorado Springs, CO. Serving El Paso County and surrounding areas EMERGENCY RESPONSE: If you are a victim of a wildfire, we're here to help. We provide complete demolition services, erosion control, smoke mitigation, restoration services and re-build in all of El Paso

More information

PAST PERFROMANCE. Post testing was performed in all areas to ensure the building was safe for all visitors and employees.

PAST PERFROMANCE. Post testing was performed in all areas to ensure the building was safe for all visitors and employees. Alabama Department of Transportation and Document Recovery October 2012 and February 2013 PAST PERFROMANCE Structural Drying National Dry Out assessed structural and content recovery needs for the Alabama

More information

Emergency Response Program

Emergency Response Program Emergency Response Program Table of Contents Introduction...3 Fast Facts: Why Lost Time Can Lead To A Lost Business...4 The Emergency Response Priority Program An Overview...5 Fast Facts: Six Reasons Immediate

More information

REASONS. Like it never even happened. To Choose SERVPRO for Your Commercial Property s Fire or Water Damage Cleanup and Restoration.

REASONS. Like it never even happened. To Choose SERVPRO for Your Commercial Property s Fire or Water Damage Cleanup and Restoration. 7 REASONS To Choose SERVPRO for Your Commercial Property s Fire or Water Damage Cleanup and Restoration. Fire & Water - Cleanup & Restoration TM Like it never even happened. 24-Hour Emergency Response

More information

Restoration Services Company

Restoration Services Company Restoration Services Company Mold Damage Mold is found naturally in all buildings and can grow anyplace there are elevated moisture levels. Left untreated, mold can quickly multiply and grow to dangerous

More information

Question and Answer Guide for FIRE DAMAGE MITIGATION

Question and Answer Guide for FIRE DAMAGE MITIGATION Question and Answer Guide for FIRE DAMAGE MITIGATION 18 Some Commonly Asked Questions include: Can you get the smoke smell out of my house and belongings? Will your company be doing all of the cleaning

More information

Restoring Peace of Mind.

Restoring Peace of Mind. Contact Information Emergency Water Service Introduction Property Checklist Understanding Water Damage Understanding the Drying Process Frequently Asked Questions Restoring Peace of Mind. Safety Tips IMPORTANT

More information

Oakland Unified San Jose Unified Stanford University Santa Ana Unified Newhall Unified Clovis Unified Merced Union High School Grossmont Union High

Oakland Unified San Jose Unified Stanford University Santa Ana Unified Newhall Unified Clovis Unified Merced Union High School Grossmont Union High Oakland Unified San Jose Unified Stanford University Santa Ana Unified Newhall Unified Clovis Unified Merced Union High School Grossmont Union High School District Industry Standards Damage Assessments

More information

University of Vermont

University of Vermont University of Vermont Department of Physical Plant Burlington, Vermont WATER INTRUSION GUIDELINES In accordance with: IIRC S500 IIRC S520 EPA Document 402-K-01-001 REVISED AND DISTRIBUTED BY: THE UNIVERSITY

More information

Case Studies. Disaster Recovery Restoration Remediation Decontamination 800.808.1553 www.rolyncompanies.com

Case Studies. Disaster Recovery Restoration Remediation Decontamination 800.808.1553 www.rolyncompanies.com Case Studies 800.808.1553 www.rolyncompanies.com Property Type: College Loss Type: Water and Flood Location: Hyattsville, Maryland Once Rolyn received clearance from the insurance adjuster, crews began

More information

Water Damage Restoration Guideline. Purpose

Water Damage Restoration Guideline. Purpose Water Damage Restoration Guideline Purpose The NAU Water Damage Restoration guideline was developed to ensure that all water incursions are handled in a professional manner which includes the latest information

More information

WHEN IT RAINS, IT POURS WATER DAMAGE RESTORATION

WHEN IT RAINS, IT POURS WATER DAMAGE RESTORATION WHEN IT RAINS, IT POURS WATER DAMAGE RESTORATION SUMMARY Damage to a facility from water can come in many forms. From a sprinkler malfunction to a hurricane, water damage can damage and destroy a building

More information

Water Incursion Standard Operating Procedure

Water Incursion Standard Operating Procedure Water Incursion Standard Operating Procedure Purpose: To provide a standardized procedure in the event of water incursion into any Penn State University facility. References: A Brief Guide to Mold, Moisture

More information

Your responsibilities

Your responsibilities A bout your HOUSE CE 60 Act quickly to avoid secondary damage A house fire is devastating. There is damage to your house and its contents from the fire itself. And once the fire is out, you have to deal

More information

Restoring your Property: How to be prepared for Rapid Response to Flood Damage

Restoring your Property: How to be prepared for Rapid Response to Flood Damage Restoring your Property: How to be prepared for Rapid Response to Flood Damage After a flood, the restoration process can be long and complex, particularly for large commercial properties. Failure to apply

More information

Question and Answer Guide for

Question and Answer Guide for Question and Answer Guide for FIRE DAMAGE Are you wondering: if we will be able to get the smoke smell out? if we will do all of the cleaning and repairs? or are you wondering if you need to do anything?

More information

Emergency Restoration Specialists. Water Damage TIP SHEET. For Homeowners

Emergency Restoration Specialists. Water Damage TIP SHEET. For Homeowners Emergency Restoration Specialists Water Damage TIP SHEET For Homeowners Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of

More information

A trusted partner to insurance adjusters. Fast, accurate, claims solutions 24 hours a day, 365 days a year.

A trusted partner to insurance adjusters. Fast, accurate, claims solutions 24 hours a day, 365 days a year. A trusted partner to insurance adjusters. Advance Catastrophe Technologies (ACT) was established to service the needs of your clients. ACT also focuses on the needs of the insurance professionals who help

More information

Old Dominion University Mold Management Plan

Old Dominion University Mold Management Plan OFFICE OF ENVIRONMENTAL HEALTH AND SAFETY 5255 Hampton Blvd. Spong Hall, suite 2501 Norfolk, Virginia 23529 Phone: (757) 683-4495 Fax: (757) 683-6025 Occupational Safety & Health Environmental Health Laboratory

More information

Disasters Happen. We take care of them all.

Disasters Happen. We take care of them all. Disasters Happen. We take care of them all. 24-Hour Emergency Response Fire & Smoke Water Damage Natural Disaster Mold Removal Q&A WHAT YOU SHOULD CONSIDER WHEN HIRING A RESTORATION SPECIALIST... Do they

More information

FIND IT! FIX IT! REPORT IT! Resolving Water Loss Claims

FIND IT! FIX IT! REPORT IT! Resolving Water Loss Claims FIND IT! FIX IT! REPORT IT! Resolving Water Loss Claims ABOUT THE AUTHOR Leak Doctor, Inc. Why choose the Leak Doctor? A commitment to provide hands on service for every aspect of your water leak problems.

More information

NORMI Professional Guidance for DIY Projects

NORMI Professional Guidance for DIY Projects NORMI Professional Guidance for DIY Projects In general, a well-trained and experienced indoor mold remediation professional (CMR) should be consulted when performing remediation. You may find a NORMI

More information

Mold Response and Remediation Plan

Mold Response and Remediation Plan 1.0 Policy Statement The University of New Haven has developed a mold response and remediation plan in accordance with best practices set forth by the Environmental Protection Agency (EPA), Occupational

More information

DISASTER PLANNING AND RECOVERY An Ounce of Prevention

DISASTER PLANNING AND RECOVERY An Ounce of Prevention DISASTER PLANNING AND RECOVERY An Ounce of Prevention Structural damage from water should be treated immediately, before mould can grow. By Jonathon T. Flatt, Water Loss Specialist, and Nancy Dai, MBA

More information

MOLD RESPONSE AND REMEDIATION PLAN

MOLD RESPONSE AND REMEDIATION PLAN MOLD RESPONSE AND REMEDIATION PLAN Prepared By: Triumvirate Environmental Developed: April 2011 Last Revised: March 2015 Program Approval Associate Vice President of Public Safety & Administrative Services

More information

Joel Belmont IICRC Certified WRT, ASD, AMRT

Joel Belmont IICRC Certified WRT, ASD, AMRT Dear Friend, Your home is one of your most valuable assets. That s why it s so important to know how to react when disaster strikes. The intrusion of water into your home can be devastating. Not only can

More information

Water Damage Restoration Program December 1, 2015

Water Damage Restoration Program December 1, 2015 Water Damage Restoration Program December 1, 2015 1. INTRODUCTION 1.1. Purpose Indiana University Environmental Health and Safety (IUEHS) has developed this Program to ensure that all water intrusions

More information

Like it never even happened.

Like it never even happened. Thank You for Choosing When fire and water take control of your life, we help you take it back. Our goal is to help make it... Like it never even happened. SERVPRO Franchise System A History of Trust and

More information

University of Nevada, Reno Facilities Services Department STANDARD OPERATING PROCEDURE. Facilities Maintenance Services

University of Nevada, Reno Facilities Services Department STANDARD OPERATING PROCEDURE. Facilities Maintenance Services University of Nevada, Reno Facilities Services Department STANDARD OPERATING PROCEDURE Facilities Maintenance Services Indoor Flood Cleanup and Mold Prevention DATE: 6/24/15 REVISED: PURPOSE This University

More information

Flood Response and Mold Prevention Program

Flood Response and Mold Prevention Program Flood Response and Mold Prevention Program Prepared by the Berea College Department of Environmental Health and Safety Revised May 2010 Contents I. Introduction II. III. IV. Flood and Mold Hazards Roles

More information

Water Damage & Catastrophic Water Loss

Water Damage & Catastrophic Water Loss Water Damage & Catastrophic Water Loss IS YOUR FACILITY PREPARED? CASE STUDY East Texas General Hospital September 6, 2010: 0400 HRS 3 Inch pressurized fire suppression line burst on the second floor

More information

Basic S.W.A.T. Protocols

Basic S.W.A.T. Protocols Basic S. Protocols Don t Let Water Or Mold Spin Out Of Control Follow the Sewage, Water, Air Quality, s Provided By The S. Team at: Local: 757.473.0560 Toll Free: 800.743.1714 www.dryingsolutionsinc.com

More information

513-763-2121 www.dryeffect.com

513-763-2121 www.dryeffect.com 513-763-2121 www.dryeffect.com 2015 by Dry Effect 513-763-2121 Better Business Bureau A+ Rating Locally Owned & Operated 3 Year in Business Anytime-Anyday Service Free Inspections and Estimates Direct

More information

ATER FIRE HURRICANE CATASTROPHE WIND CORRISION. Putting the Pieces RECONSTRUCTION BUILDING MAINTENANCE CORROSION CONSTRUCTION REMEDIATION

ATER FIRE HURRICANE CATASTROPHE WIND CORRISION. Putting the Pieces RECONSTRUCTION BUILDING MAINTENANCE CORROSION CONSTRUCTION REMEDIATION CONSTRUCTION REMEDIATION HURRICANE CATASTROPHE DEBRIS REMOVAL WIND Putting the Pieces Back Together CORRISION DEODORIZATION ATER RECONSTRUCTION BUILDING MAINTENANCE FIRE CORROSION Mooring is a highly responsive

More information

later damage - Loss ControL

later damage - Loss ControL later damage - Loss ControL axisinsurance.ca Table of Contents EXECUTIVE SUMMARY... 1 FACILITY SYSTEMS WATER DAMAGE... 2 Frozen Pipes.....................................................................................

More information

Mooring USA Education Program

Mooring USA Education Program Mooring USA Education Program Presented by: Rick Linahan, President Water Damage CE Course 1 BCH From 290 Westbound: Exit West Little York and continue straight on the service road Turn right at the 2

More information

Now that Your Building Experienced Water Damage What Must You and Your Water Damage Restoration Contractor Agree On?

Now that Your Building Experienced Water Damage What Must You and Your Water Damage Restoration Contractor Agree On? w that Your Building Experienced Water Damage What Must You and Your Water Damage Restoration Contractor Agree On? By Completing a Building and Occupant Survey Hopefully Your Questions will be Answered

More information

How to Prevent Liquid Damage Property Losses

How to Prevent Liquid Damage Property Losses 1. The leading cause of property losses is from liquid damage. A review of Zurich North America claims data highlights the problem. 2. Water damage originates from a number of sources: Domestic water lines

More information

24/7 Emergency Response Cleaning Services Reconstruction. DISASTERS HAPPEN. We take care of them all.

24/7 Emergency Response Cleaning Services Reconstruction. DISASTERS HAPPEN. We take care of them all. 24/7 Emergency Response Cleaning Services Reconstruction DISASTERS HAPPEN. We take care of them all. Proven Top-Notch Professional Restoration Services for OVER 27 YEARS. First Restoration Services is

More information

Mold. Clean Up, Removal, Safety Concerns

Mold. Clean Up, Removal, Safety Concerns Mold & Clean Up, Removal, Safety Concerns What is Mold? What are the Symptoms? Should I be concerned? What is Toxic Mold? Molds are fungi that can be found both indoors and outdoors. It s not know how

More information

www.cottoncompanies.com

www.cottoncompanies.com cotton capabilities 6/1/09 2:44 PM Page 1 Corporate Headquarters 14345 Northwest Freeway Houston, Texas 77040 1.877.511.2962 1.877.511.3093 (fax) 24 HOUR CALL CENTER 1.877.511.2962 www.cottoncompanies.com

More information

APPENDIX B. EPA s Investigating, Evaluating, and Remediating Moisture and Mold Problems (see EPA website for complete details)

APPENDIX B. EPA s Investigating, Evaluating, and Remediating Moisture and Mold Problems (see EPA website for complete details) APPENDIX B. EPA s Investigating, Evaluating, and Remediating Moisture and Mold Problems (see EPA website for complete details) Table 1: Water Damage - Cleanup and Mold Prevention Table 1 presents strategies

More information

Mold In Your Home and at Work

Mold In Your Home and at Work Mold In Your Home and at Work Forsyth County Office of Environmental Assistance and Protection What is mold? Mold is a term used to describe a type of fungus that can be found all year round both indoors

More information

March 2007. Get The Mold Out: Mold Clean-Up Guidance for Residences. Introduction

March 2007. Get The Mold Out: Mold Clean-Up Guidance for Residences. Introduction March 2007 Connecticut Department of Public Health Environmental Health Section Environmental & Occupational Health Assessment Program 410 Capitol Avenue MS # 11EOH, PO Box 340308 Hartford, CT 06134-0308

More information

Prevention. Cause. Causes: Groundwater seepage through the basement walls. Prevention: OPEN 24 Hours. Surface runoff. Sanitary sewer backup

Prevention. Cause. Causes: Groundwater seepage through the basement walls. Prevention: OPEN 24 Hours. Surface runoff. Sanitary sewer backup U n d e r s t a n d i n g B a s e m e n t F l o o d i n g Cause hen a basement floods, it is a source of stress and frustration for everyone involved. The City of Lansing wants to be a resource of information

More information

Putting the Pieces FIRE WATER CONSTRUCTION

Putting the Pieces FIRE WATER CONSTRUCTION Putting the Pieces Back Together FIRE WATER CONSTRUCTION Mooring is a highly responsive full-service, turnkey restoration and construction company. We re a solutions-oriented company that delivers trusted

More information

Clean Water: Supply side potable water, not wastewater. Gray Water/Sewage: Wastewater originating from a drain (sink, toilet, urinal).

Clean Water: Supply side potable water, not wastewater. Gray Water/Sewage: Wastewater originating from a drain (sink, toilet, urinal). Procedures for Emergency Responses to Flooding and Building Water Intrusion PURPOSE: To establish uniform, sanitary, and systematic procedures for responding to flooding and water intrusion emergencies.

More information

National Restoration. 1 (855) 24-RESTORE www.firesmokewater.com. Fire Damage. Water Damage. Storm Damage. Mold Damage

National Restoration. 1 (855) 24-RESTORE www.firesmokewater.com. Fire Damage. Water Damage. Storm Damage. Mold Damage National Restoration Fire, Water, Storm and Mold Experts 1 (855) 24-RESTORE Fire Water Storm Mold PROTECTION PROMISE The Protection PromiseTM National Restoration specializes in commercial and industrial

More information

What Happens Next? An information guide to restoring your property following: n Fire. n Flood. n Escape of Water. n Accidental Damage

What Happens Next? An information guide to restoring your property following: n Fire. n Flood. n Escape of Water. n Accidental Damage What Happens Next? An information guide to restoring your property following: n Fire n Flood n Escape of Water n Accidental Damage Contents 2 About Rainbow International 3 Emergency Procedures 4 Your Questions

More information

Senior Living Disaster Response Program

Senior Living Disaster Response Program Pressures from the daily operations of a facility can be naturally challenging even without a disaster. A disruptive event such as flood, fire, smoke or storm, will adversely affect the continuity of your

More information

COMING HOME AFTER A DISASTER

COMING HOME AFTER A DISASTER FACILITATOR GUIDE ACTIVITY: COMING HOME AFTER A DISASTER Purpose: The purpose of this activity is to educate individuals and families about what to consider after their home has been damaged after a disaster

More information

49 th Annual Convention Society of Wood Science and Technology Newport Beach, California June 25, 2006

49 th Annual Convention Society of Wood Science and Technology Newport Beach, California June 25, 2006 Remediation of Fungal Growth on Wood and Wood-based Building Materials: Challenges to the Forest Products Industry by Stephen L. Quarles University of California Cooperative Extension Richmond Field Station,

More information

Mold Management Plan Operations & Maintenance

Mold Management Plan Operations & Maintenance Document #: SAFETY_015 Revision Date: October 4, 2010 Mold Management Plan Operations & Maintenance Developed by: Environmental Health & Safety Approved by: Associate VP of Facilities & Campus Services

More information

Get The Mold Out: Mold Clean-Up Guidance for Residences. Introduction

Get The Mold Out: Mold Clean-Up Guidance for Residences. Introduction Connec cut Department of Public Health Environmental & Occupa onal Health Assessment Program Environmental Health Sec on 410 Capitol Avenue, MS # 11EOH, PO Box 340308 Har ord, CT 06134-0308 Telephone:

More information

ADVANCED CONSTRUCTION

ADVANCED CONSTRUCTION PROPERTY RESTORATION CAPITAL IMPROVEMENTS 877. 771. 8147 ADVANCED CONSTRUCTION CONTENTS OFFERING YOU PEACE OF MIND BY CARING FOR ALL YOUR PROPERTY RESTORATION NEEDS! ABOUT US 2 CAPITAL IMPROVEMENTS 3 COMMERCIAL

More information

MOLD REMEDIATION Kathleen Parrott, Ph.D. Professor of Housing, Virginia Tech

MOLD REMEDIATION Kathleen Parrott, Ph.D. Professor of Housing, Virginia Tech MOLD REMEDIATION Kathleen Parrott, Ph.D. Professor of Housing, Virginia Tech Virginia Cooperative Extension has three publications to help you deal with mold in your home: Mold Basics: What is mold? How

More information

CENTER FOR ENVIRONMENTAL HEALTH Emergency Response/Indoor Air Quality Program

CENTER FOR ENVIRONMENTAL HEALTH Emergency Response/Indoor Air Quality Program CENTER FOR ENVIRONMENTAL HEALTH Emergency Response/Indoor Air Quality Program Guidance Concerning Remediation and Prevention of Mold Growth and Water Damage in Public Schools/Buildings to Maintain Air

More information

MOLD REMEDIATION KEY STEPS

MOLD REMEDIATION KEY STEPS MOLD REMEDIATION KEY STEPS The EPA has developed the following guidelines for mold remediation managers. These guidelines are generally helpful, but we believe an expert in the industry should be consulted

More information

Polygon & Property Damage Restoration

Polygon & Property Damage Restoration Polygon & Property Damage Restoration Response, Reliability and Results. Industry Challenges There is nothing simple about suffering a property damage loss, whether from wind, fire or water. When a commercial

More information

Mold Basics. Why is mold growing in my home?

Mold Basics. Why is mold growing in my home? Mold Basics The key to mold control is moisture control. If mold is a problem in your home, you should clean up the mold promptly and fix the water problem. It is important to dry water-damaged areas and

More information

TRAUMA. Emergency Services. Rapid Recovery Service Inc. info@rapidrecoveryservice.com Toll Free: 888.778.3337

TRAUMA. Emergency Services. Rapid Recovery Service Inc. info@rapidrecoveryservice.com Toll Free: 888.778.3337 TRAUMA Emergency Services About Rapid Recovery Service Inc. THE CLEAN TRUST [IICRC] CERTIFICATIONS IICRC Certified Firm - #110504 #90707 Water Damage Restoration Water Damage Restoration - Health & Safety

More information

BASEMENT FLOODING. Prevention Guide for. Homeowners

BASEMENT FLOODING. Prevention Guide for. Homeowners BASEMENT FLOODING Prevention Guide for Homeowners 1 Did You Know? Floods are the most common hazards in Canada. Water damage is a common cause of loss for homeowner insurance. A heavy rainfall can result

More information

CASE STUDY. Health Care Facility: Maintaining Operational Continuity. ACR, Inc. 24 Hour Emergency Call Center: 866.645.1165 www.acrrestores.

CASE STUDY. Health Care Facility: Maintaining Operational Continuity. ACR, Inc. 24 Hour Emergency Call Center: 866.645.1165 www.acrrestores. CASE STUDY Maintaining Operational Continuity Health Care Facility: Maintaining Operational Continuity In early 2013, ACR was dispatched to inspect a fire/smoke damage loss (compounded by water damage

More information

780-470-4445 24/7 FORCE 44 DISASTER RESTORATION SERVICES LTD 24/7 EMERGENCY PHONE: 780.470.4445

780-470-4445 24/7 FORCE 44 DISASTER RESTORATION SERVICES LTD 24/7 EMERGENCY PHONE: 780.470.4445 CALL 780-470-4445 24/7 24/7 EMERGENCY SERVICE DISASTERRESTORATION Your life can be changed in an instant. We will make your house feel like a home again after unforeseeable disasters Restoring your home

More information

Procedures for Gray or Black Water Remediation from Flooding Contamination in Buildings

Procedures for Gray or Black Water Remediation from Flooding Contamination in Buildings LOSS CONTROL REFERENCE NOTE : from Liberty Mutual Insurance Procedures for Gray or Black Water Remediation from Flooding Contamination in Buildings HIGHLIGHTS: Gray water or black water from flooding may

More information

DESERT RESEARCH INSTITUTE MOLD ASSESSMENT AND REMEDIATEION PROCEDURE

DESERT RESEARCH INSTITUTE MOLD ASSESSMENT AND REMEDIATEION PROCEDURE 1.0 Introduction DESERT RESEARCH INSTITUTE This Desert Research Institute (DRI) Mold Assessment and Remediation Procedure was established to assure that consistent and uniform information is provided to

More information

Sewer and Stormwater Back-ups Policy Adopted by Council October 4, 2010

Sewer and Stormwater Back-ups Policy Adopted by Council October 4, 2010 Sewer and Stormwater Back-ups Policy Adopted by Council October 4, 2010 A. Purpose The purpose of this policy is to explain how and why sewer or stormwater backups occur, what to do in the event a homeowner

More information

Responding to Building Water Damage. Types of Water Damage. Why is Water Damage Such a Concern?

Responding to Building Water Damage. Types of Water Damage. Why is Water Damage Such a Concern? Responding to Building Water Damage When water damage occurs in a building an immediate response saves time and money, and protects health. Delays or incomplete responses increase both the scope and severity

More information

PREPARING FOR A FLOOD

PREPARING FOR A FLOOD Floods are typically caused by seasonal melting snow, ice jams, heavy spring rains and summer thunderstorms. Flash flooding is often caused by violent rain storms or breaking dams, and usually occurs with

More information

Planning For Future Emergencies. Presented by: Rudi Suminski Director of Consulting Services

Planning For Future Emergencies. Presented by: Rudi Suminski Director of Consulting Services Planning For Future Emergencies Presented by: Rudi Suminski Director of Consulting Services Goals Supplement your knowledge for when disaster strikes Exchange Information with the group Save you money

More information

A Guide to Water Damage Restoration MISSION STATEMENT THE DOME COMMITMENT

A Guide to Water Damage Restoration MISSION STATEMENT THE DOME COMMITMENT A Guide to Water Damage Restoration MISSION STATEMENT THE DOME COMMITMENT Our mission is to deliver the highest quality disaster restoration, remediation/abatement and general contracting services in a

More information

Managing Water Infiltration into Buildings. Water Damage Check List

Managing Water Infiltration into Buildings. Water Damage Check List Managing Water Infiltration into Buildings A Systematized Approach for Remediating Water Problems in Buildings due to Floods, Roof Leaks, Potable Water Leaks, Sewage Backup, Steam Leaks and Groundwater

More information

When Disaster Strikes

When Disaster Strikes When Disaster Strikes That will never happen to me. And then it does! Presented by Summer Street Agenda Disaster Planning Super Storm Sandy Case Study More Disaster Planning Some basics on Document Restoration

More information

While all losses can be devastating, TLC Water and Fire Restoration will work diligently from the initial call to the close of the loss to get the

While all losses can be devastating, TLC Water and Fire Restoration will work diligently from the initial call to the close of the loss to get the While all losses can be devastating, TLC Water and Fire Restoration will work diligently from the initial call to the close of the loss to get the customer through this time with as little worry and stress

More information

KNOW YOUR RIGHTS AND

KNOW YOUR RIGHTS AND IN THE EVENT OF UNEXPECTED WATER INTRUSION... KNOW YOUR RIGHTS AND Alex Sink Chief Financial Officer of Florida RESPONSIBILITIES Mold can adversely affect homes in Florida s humid climate. As an insured

More information

BUREAU OF ENVIRONMENTAL HEALTH Emergency Response/Indoor Air Quality Program

BUREAU OF ENVIRONMENTAL HEALTH Emergency Response/Indoor Air Quality Program BUREAU OF ENVIRONMENTAL HEALTH Emergency Response/Indoor Air Quality Program Use of Moisture Measuring Devices in Evaluating Water Damage in Buildings July 2007 The evaluation of mold colonization of building

More information

Naitonwide Disaster Response Program

Naitonwide Disaster Response Program Pressures from the daily operations of a commercial property can be naturally challenging even without a disaster. A disruptive event such as flood, fire, smoke or storm, will adversely affect the continuity

More information

Disaster Ready. By: Katie Tucker, Sales Representative, Rolyn Companies, Inc

Disaster Ready. By: Katie Tucker, Sales Representative, Rolyn Companies, Inc By: Katie Tucker, Sales Representative, Rolyn Companies, Inc Are you and your facility disaster ready? As reported by the Red Cross, as many as 40 percent of small businesses do not reopen after a major

More information

Mold Questions and Answers Questions and Answers on Stachybotrys chartarum and other molds

Mold Questions and Answers Questions and Answers on Stachybotrys chartarum and other molds Questions and Answers on Stachybotrys chartarum and other molds Questions and Answers 1. I heard about "toxic molds" that grow in homes and other buildings. Should I be concerned about a serious health

More information

Help Yourself to a Healthy Home Mold and Moisture

Help Yourself to a Healthy Home Mold and Moisture Help Yourself to a Healthy Home Mold and Moisture SHOULD YOU BE CONCERNED? Mold produces spores, tiny specks you can t see and that float through the air. When you breathe in mold spores, they get into

More information

The Orange County Farmers Museum Emergency Preparedness Plan

The Orange County Farmers Museum Emergency Preparedness Plan The Orange County Farmers Museum Emergency Preparedness Plan TABLE OF CONTENTS Section Page Introduction. 2 1. Coordination with an Emergency Response Agency. 2 2. Policies of the Board 2 3. Procedures

More information

DEPARTMENT OF CODES AND BUILDING SAFETY FLOOD RECOVERY INFORMATION

DEPARTMENT OF CODES AND BUILDING SAFETY FLOOD RECOVERY INFORMATION May 2010 DEPARTMENT OF CODES AND BUILDING SAFETY FLOOD RECOVERY INFORMATION GUIDELINES FOR PERMITS ASSOCIATED WITH THE REPAIR OF FLOOD DAMAGED HOMES AND BUILDINGS The Department of Codes and Building Safety

More information

1-800-980-8003. Government Commercial Residential. CA License #959870 NV License #0077068

1-800-980-8003. Government Commercial Residential. CA License #959870 NV License #0077068 1-800-980-8003 Government Commercial Residential CA License #959870 NV License #0077068 Company representative:......... With over 13 years of disaster management experience and more than 10,000 completed

More information

INDOOR MOLD AND HEALTH A Fungus Among Us

INDOOR MOLD AND HEALTH A Fungus Among Us INDOOR MOLD AND HEALTH A Fungus Among Us This article addresses some of the most common questions and concerns about indoor mold, how it affects human health and ways in which you can prevent or remove

More information

WATER. Water Management Protect your building from water damage. Intent. Information & Tips

WATER. Water Management Protect your building from water damage. Intent. Information & Tips Water Management Protect your building from water damage If not managed properly, rain can drain into unwanted areas damaging your roof, windows, walls and facade. Eliminate water damage to your property

More information

AVOIDING MOLD AND WATER DAMAGE LIABILITIES IN HOMES

AVOIDING MOLD AND WATER DAMAGE LIABILITIES IN HOMES AVOIDING MOLD AND WATER DAMAGE LIABILITIES IN HOMES Overview Part I Why Mold? Why Now? Part II Water Intrusions Part III Mold Contamination Part I Why Mold? Why Now? Mold Has Been an Issue for a Long Time!!

More information

Mold and Mildew Mold and mildew can be detected by sight, smell and touch.

Mold and Mildew Mold and mildew can be detected by sight, smell and touch. Mold and Mildew Mold and mildew can be detected by sight, smell and touch. Molds are usually black (not unlike the molds that grow in showers and between grout), green or tan in color, but can be in various

More information

PROPERTY INSPECTION OR ASSESSMENT OF DAMAGES

PROPERTY INSPECTION OR ASSESSMENT OF DAMAGES PROPERTY INSPECTION OR ASSESSMENT OF DAMAGES ADDRESS: 123 MAIN ST MIAMI, FL CLIENT: BUYER ID No: 2014193 DATE: 5/13/2014 INSPECTION OR ASSESSMENT BY: GAIA CONSTRUCTION INC. CGC 1516136 FLORIDA HI-2792

More information

WATER DAMAGE: A WESTCHESTER PROPERTY OWNER S GUIDE

WATER DAMAGE: A WESTCHESTER PROPERTY OWNER S GUIDE WATER DAMAGE: A WESTCHESTER PROPERTY OWNER S GUIDE This guide has been written for the residential or commercial property owner who has water damage in their property and isn t sure how to proceed. In

More information

Directors Choice, LLC Newsletter July 2011 Tip of the Month

Directors Choice, LLC Newsletter July 2011 Tip of the Month Janet Howard From: Sent: To: Subject: Directors Choice, LLC [janeth@directorschoicellc.com] Friday, July 15, 2011 1:30 PM janeth@directorschoicellc.com News from Directors Choice, LLC Having trouble viewing

More information

DISASTER HANDBOOK. What to Do When the Smoke Clears, The Water Subsides, and You are Left with a Mess!!

DISASTER HANDBOOK. What to Do When the Smoke Clears, The Water Subsides, and You are Left with a Mess!! DISASTER HANDBOOK What to Do When the Smoke Clears, The Water Subsides, and You are Left with a Mess!! The Professionals Who Care are Always There When You Need Us! EMERGENCY TIPS Newton s Cleaning Specialists

More information

Remediation of Mold and Bacteria from Clean, Gray and Black Water Contamination in Buildings

Remediation of Mold and Bacteria from Clean, Gray and Black Water Contamination in Buildings LOSS CONTROL REFERENCE NOTE : from Liberty Mutual Insurance Remediation of Mold and Bacteria from Clean, Gray and Black Water Contamination in Buildings HIGHLIGHTS: Provides guidelines for remediating

More information