Business Process Outsourcing based on IRISXtract TM for Documents

Transcription

1 Business Process Outsourcing based on IRISXtract TM for Documents

2 I.R.I.S. technologies and assets IRISPowerscan TM XMailfetcher TM XFileShare TM Content enhancement Readiris TM IRISConnect TM PARTNERS & SOLUTIONS XContext TM IRIS ihqc TM Formatting XClassify TM

3 IRISXtract TM Comprehensive Solution Construction Kit

4 IRISXtract TM Modular Architecture IMPORT ANALYZE VERIFY EXPORT incoming Document processing engine Keying and environment outgoing WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration

5 IRISXtract TM System Scalability IMPORT IMPORT incoming incoming data stream ANALYZE ANALYZE ANALYZE Document Document Document processing processing processing engine engine engine VERIFY VERIFY Keying Keying and and environment environment EXPORT outgoing WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration Perfectly aligned architecture to process 100 documents/day up to documents/day.

6 IRISXtract TM Capturing Workflows IMPORT incoming ANALYZE Document processing engine AUDITOR TRAINER Keying and SUPERVISOR Keying environment and Keying environment and VERIFY EXPORT Keying environment and outgoing environment WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration Flexible adaption to many different organizational concepts and resulting capturing workflows.

7 IRISXtract TM Multiple applications and multiple clients IMPORT ANALYZE VERIFY EXPORT incoming data IMPORT stream Document processing ANALYZE engine Keying and environment VERIFY outgoing data EXPORT stream incoming data IMPORT stream incoming Document processing ANALYZE engine Document processing engine Keying and environment VERIFY Keying and environment outgoing data EXPORT stream outgoing WOM SERVER MANAGER DESIGNER System and data administr. Solution and application configuration The BPO/SSC function: Several many fully independent applications/clients within one physical IRISXtract TM environment.

8 IRISXtract TM Virtualized Operation Virtualized operation environment IMPORT ANALYZE VERIFY EXPORT incoming Document processing engine Keying and environment outgoing WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration Host Owner Tunneling of the SLA barrier allows an easy and flexible configuration management.

9 IRISXtract TM Business Intelligence Support IMPORT ANALYZE VERIFY EXPORT incoming Document processing engine Keying and environment outgoing WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration Production Database: Almost all imaginable document, systemand organizational states can be observed and evaluated in real time.

10 IRISXtract TM BI Support Example: accounting of services Number of documents Number of pages Number of captured fields Number of captured chars Expenditure of time Flat rate Document splitting? Mean document size? Handling ofattachments? Handling ofpatchcodesheets? Mean field size? Fields s complexity? Character insertions? Character deletions? Which (sub ) processes involved? Which skills/operators involved? General calculation base?

11 IRISXtract TM Business Intelligence Support Production database supports several different reporting tools. For example: Third party analysis tools like Business Objects, Crystal Reports, Microsoft Reporting Services Proprietary project specific business intelligence solutions.

12 IRISXtract TM Incoming document stream XMAILFETCHER IMPORT ANALYZE VERIFY Converting s and attachments incoming Document processing engine Keying and environment outgoing IRISPOWERSCAN Converting paperbased documents XFILESHARE Converting digital documents WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration

13 IRISXtract TM Outgoing document stream ANALYZE VERIFY EXPORT PDF/A EX Document processing engine Keying and environment outgoing Standard document conversion WOM SERVER MANAGER System and data administr. DESIGNER Solution and application configuration IRISConnect Conversion and connection IRISNext TM

14 Partneroriented licence management IRISXtract TM standard license: Operational capacity measured in throughput <pages/year>, capacity upgrades and functional upgrades possible IRISXtract TM container license: Operational capacity measured in volume <pages> License combination: Perfect alignment to partner s order situation Pages/year C C C C S Years C

15 IRISXtract TM Assignment within the multi application / multi client modell Container license Four Container license Three Container license One Standard license Two Standard license One Client 1 Client 2 Client n Different clients/applications representing different functionalities/slas can be assigned and counted individually within one IRISXtract TM system.

16 Prepaired for our partner s SLAs IRISXtract TM for Documents Solution Packages Pre defined solution configuration driven by our partner s Service Level Agreements. Highly optimized extraction rule sets covering different SLAs. Integrated business logic in line with the corresponding business process. Fully encapsulation of technically complex configuration aspects. Rule sets and business logic have been successfully confirmed in great many previous implementations. Can be modified/extended due to customers specific requirements.

17 IRISXtract TM Solution Package Accounts Payable Highlights: Almost fully language independent Processes invoices with line items 58 optional single data fields and 16 optional line item fields Utilizes creditor data, sales tax, order data and VAT data. Over 45 complex constrains form the business logic. Can be, but typically must not be, modified or extended due to new requirements.

18 IRISXtract TM Solution Package Accounts Payable

19 IRISXtract TM Solution Packages

20 IRISXtract TM BPO Partnernetwork LE GROUPE TACT

21 Partner Certification Certified Partner Conditions Bronce Silver Gold Platin Discount on I.R.I.S. Licenses Discount on manday Service Level 2nd 2nd 2nd 2nd Service Fee I.R.I.S. License Training vouchers (voucher/year) Committed common events 1 2 # of certified employees & training level 1/admin. 2/conf. 2/dev. 4/dev. Development plan yes yes yes Yearly Reviews 1 1 2

22 Technical Partner Certification ADVANCED Customizing Business Process Certification Customizing and scripting workshop Digital Mailroom Certification Customizing and scripting workshop PROFESSIONAL Configuration Accounts Payable and related business processes Forms processing document classification and automated BASIC Administration Installation Administration 850 professionals already trained!

23 Present through partnership Ongoing optimization of your core business processes Regular feedback circles regarding product and services Active capacity analysis, aptitude tests, benchmarks Implementation of Key Performance Indicators General Business Intelligence based on the Production Database Encouraging your business success Providing demos & acquisitions whenever applicable Linking competencies in our partner network Making the IRIS World available for your business Sharing market analysis and information

24 The product, the partners and the I.R.I.S. team behind it Frank Tiedt, CSO I.R.I.S. AG 2012: We continue to provide to our partners Distinguishable benefits Excellent technologies Usability in sales and technology Case management experiences Excellent reference base Flexibility made for partners IRISPowerscan TM XMailfetcher TM XFileShare TM IRISConnect TM IRIS ihqc TM Content enhancement PARTNERS & SOLUTIONS Formatting Readiris TM XContext TM XClassify TM Demonstration kit Sales Xtract Worldwide support for sales and technical activities

25 IRISXtract TM fully integrated a vision Application Management Sales / Customer Care Customers General administratation project templates, User administration, documentation Tracking & Tracing, Reporting, Compliance Calculation Accounting & Billing Portal (Customer) Connection to ERP/CRM CRM Central organizational work item: In box Registration, Scanpreparation Tracking & Tracing Project admin. Portal (Production) Production team Out box Registration Project administration project IRISXtract for Documents IRISNext Production data Archive client Customers

26 Very short summary Three important topics: I.R.I.S. offers highly competitive technology and products with more than 20 years of experience. I.R.I.S. offers a matured BPO partner concept with international focus. I.R.I.S. has visions. There you are. Thank you very much for your attention. Enjoy your visit!