ACG RESEARCH Corporate Presentation 2015

Size: px
Start display at page:

Download "ACG RESEARCH Corporate Presentation 2015"

Transcription

1 ACG RESEARCH Corporate Presentation 2015

2 Table of Contents 1. About ACG Research: Company Overview 2. Coverage Areas 3. Services Offered 5. Research Usage Policy 6. Contact Information 7. Backup Slides

3 About ACG Research ACG Research is an analyst/consulting firm that focuses in three areas: quantitative market sizing, business case analysis and custom consulting in the networking and telecom industry. We have a laser focus in the Service Provider Space. Market Sizing Market Shares Forecasts Custom Data Cuts Business Case Analysis TCO/ROI Mapping Features or Services to the Economic Benefit Custom Consulting Workshops Speeches Whitepapers Videos Surveys

4 Working with Top SPs & Vendors Service Provider Customers Wall Street Firms Vendors Bank of America Citibank Deutsche Bank Dougherty Markets Janney Group Wells Fargo

5 Areas of Specialty Broadband CPE Carrier Infrastructure Cloud Infrastructure, Orchestration, Virtual Infrastructure Data Center Enterprise Visual Communications (Telepresence) Evolved Packet Core Machine to Machine/Internet of Things Managed Services Mobility IP Infrastructure, EPC, Small Cells SDN & NfV, Virtualization Security Video Infrastructure & Video Software and Services Vendor Financial Index SP Benchmarking Capex Analysis and Outlook SP Capacity Index Strategy Packet Optical Transport Routing & Switching

6 Services Syndicated Services Research Services Consulting Market Share Forecasts Custom Data Cuts Annual Block- Time Strategy Day Primary Business Analytics Competitive Intelligence Market Testing Tracking Studies New Product/Concept Analysis Brand Positioning, Tracking, Indexing & Awareness Study Attitude, Usage, Perception, Preference & Behavior Study Market Segmentation New Product Acceptance and Demand Study HotSeat Video Business Case Analysis TCO/ROI Syndicated Services (Quantitative/Servi ce Provider) Loyalty Assessment Surveys Pricing Research

7 ACG Briefcase Market Research Architecture + Economic Analysis Business Strategy + Planning GTM Initiatives + Content Financial Market Insights

8 Briefcase Concept SELLING TODAY S PRODUCT Launch Support Sales Enablement Competitors: Identification HotSeat & Innovation Video Webinars/Webcase Pricing Sales Enablement White Papers/Documentation Sales Training Strategic Decision Mapping and Sales Insertion Points Decision Maker Specific Messaging Business Value Proposition TCO Modeling Tool TCO White Paper: Modeling Framework Key Outputs Sensitivity Analysis Web GUI MOI Analysis Customer Case Studies

9 Briefcase Concept DETERMINING TOMORROW S PRODUCTS Strategy Creation E2E Architecture Strategic Services Product and Technology Strategy Creation & Assessments Ecosystem/Value Chain Analyst and Development Long--Term Vision Creation Vision/Roadmap Integration Strategic Messaging CxO business Drivers Mapped to Technical Requirements International Standards Participation Strategies Regulatory Positioning Support Emerging Threat Assessment 3 Year Architecture Evolution: E2E Architecture Overview Functional Block Diagram Vendor Product Positioning Vendor Gaps Vendor Desired Future State Competitive Analysis: Technical Benchmarking Use Cases: Technical Description Business Benefits (ROI)

10 Briefcase Concept MARKET RESEARCH Quantitative Analysis Qualitative Analysis Market Size 3 Year Forecasts Vendor TAM New Service Market trends & Dynamics Value Chain Vendor Positioning Impacts for Vendor

11 Research Capabilities across Telecom Value Chain

12 Brand Benchmarking Module

13 Sample of Some Recent Projects

14 Sample of Some Recent Projects

15 Sample of Some Recent Projects

16 Sample of Some Recent Projects

17 Usage Policy Purchase of an ACG Research product, service or package entitles a client to use the contents in the following way: Web rights Upload to internal system or websites Press releases Presentations Distribution within the organization Distribution to customer s clients

18 About ACG ACG Research is an analyst/consulting firm that focuses in three areas: quantitative market sizing, business case analysis and service creation in the networking and telecom industry. Our SMEs also deliver speeches, whitepapers, videos, custom research, and market impacts for all areas of the networking/telecom business. ACG is a boutique firm focuses on the Why before the What. Focuses on the service provider space. Aligns best in class subject matter experts in domain spaces that address both technology and business issues. Emphasizes and focuses on the why before the what in the networking & telecom industry. Offers comprehensive end-to-end program of services, that are high quality, fast & flexible to meet your service and business needs.

19 Research Services: Business Products & Services: Case Studies Industry Studies/Sector Analysis Customer Analysis Tracking Studies Detailed Company Profiles Technology Analysis/Trend Adoption

20 Research Services: Competitive Intelligence End-to-end solutions: data collection to information management and in-depth analysis of the data to provide strategic and tactical perspective Primary and secondary research is conducted to gain competitive intelligence Collect and synthesize information from all stake-holders Client Intelligence & KAM Support Products & Services: Operational Benchmarking Financial Benchmarking Valuation Benchmarking

21 Research Services: Analytics Products & Services: Segmentation & Profiling Propensity Modeling Recency, Frequency, Monetary Value Analysis Market Mix Modeling Campaign Analysis MIS Reporting

22 ACG RESEARCH CONTACT INFORMATION Company Sales Sites Telephone: Christina Counts Karen Grenier Blog: Fax: Corporate Offices 1789 East Tradewind Court Gilbert, Arizona Facebook: hp?gid= &ref=ts Telephone: or LinkedIn: / Website: Website:

www.marketresearchreports.com

www.marketresearchreports.com Category : IT and Telecom All logos and Images mentioned on this slide belong to their respective owners. Introduction to Report Number of Pages: 263 Geography Coverage: Global Available Format: PDF Price

More information

Business Case for Virtual Managed Services

Business Case for Virtual Managed Services Business Case for Virtual Managed Services Executive Summary Managed services allow businesses to offload day-to-day network management tasks to service providers and thus free up internal talent to focus

More information

Business Case for S/Gi Network Simplification

Business Case for S/Gi Network Simplification Business Case for S/Gi Network Simplification Executive Summary Mobile broadband traffic growth is driving large cost increases but revenue is failing to keep pace. Service providers, consequently, are

More information

Cisco NFV Solution for the Cisco Evolved Services Platform

Cisco NFV Solution for the Cisco Evolved Services Platform Cisco NFV Solution for the Cisco Evolved Services Platform Cisco Knowledge Network Presentation Vijay Venugopal Senior Manager, Product Marketing, Cisco Cloud and Virtualization Group September 2014 Agenda

More information

Service provider strategies for mobile advertising: case studies

Service provider strategies for mobile advertising: case studies Research report Service provider strategies for mobile advertising: case studies Alexandra Rehak October 2008 Research from Analysys Mason Fixed Networks and Services Analysys Mason Fixed Networks and

More information

Network Infrastructure Virtualization: Transforming Telecommunications and Managed Services

Network Infrastructure Virtualization: Transforming Telecommunications and Managed Services Brochure More information from http://www.researchandmarkets.com/reports/2775087/ Network Infrastructure Virtualization: Transforming Telecommunications and Managed Services Description: Historically,

More information

Differentiate your business with a cloud contact center

Differentiate your business with a cloud contact center Differentiate your business with a cloud contact center A guide to selecting a partner that will enhance the customer experience An Ovum White Paper Sponsored by Cisco Systems, Inc. Publication Date: September

More information

Customer Benefits Through Automation with SDN and NFV

Customer Benefits Through Automation with SDN and NFV Customer Benefits Through Automation with SDN and NFV Helping service providers solve specific challenges they are facing today while improving the overall customer service life cycle 1 Table of Contents

More information

MCCM: An Approach to Transform

MCCM: An Approach to Transform MCCM: An Approach to Transform the Hype of Big Data into a Real Solution for Getting Better Customer Insights and Experience Muhammad Salman Sami Khan, Chief Research Analyst, Global Marketing Team, ZTEsoft

More information

Business Case for BTI Intelligent Cloud Connect for Content, Co-lo and Network Providers

Business Case for BTI Intelligent Cloud Connect for Content, Co-lo and Network Providers Business Case for BTI Intelligent Cloud Connect for Content, Co-lo and Network Providers s Executive Summary Cloud computing, video streaming, and social media are contributing to a dramatic rise in metro

More information

Network Functions Virtualization (NFV) for Next Generation Networks (NGN)

Network Functions Virtualization (NFV) for Next Generation Networks (NGN) P a g e 1 Network Functions Virtualization (NFV) for Next Generation Networks (NGN) Summary Network Functions Virtualization (NFV) has drawn industry attention. Network Virtualization aims to transform

More information

DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES

DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES RESEARCH STRATEGY REPORT DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES CHRIS NICOLL and SANDRA O BOYLE Analysys Mason Limited 2015 analysysmason.com About

More information

What is SDN all about?

What is SDN all about? What is SDN all about? Emil Gągała Juniper Networks Piotr Jabłoński Cisco Systems In the beginning there was a chaos CLOUD BUILDING BLOCKS CAN I VIRTUALIZE MY Compute Network? Storage Where is my money?

More information

End-User Insight. Service Description

End-User Insight. Service Description End-User Insight Service Description ConsumerLab End-User Insight service description page 2 (17) Ericsson has an unparalleled understanding of end-user drivers and attitudes towards technology. We carry

More information

Predictive Analytics Enters the Mainstream

Predictive Analytics Enters the Mainstream Ventana Research: Predictive Analytics Enters the Mainstream Predictive Analytics Enters the Mainstream Taking Advantage of Trends to Gain Competitive Advantage White Paper Sponsored by 1 Ventana Research

More information

Cisco Virtual Managed Services

Cisco Virtual Managed Services Cisco Virtual Managed Services Transforms Your Business Through Innovation Ian A. Hood, P. Eng. Service Provider Business Wayne Cullen Service Provider Business October 2015 What You Will Take Away This

More information

The Virtual Ascent of Software Network Intelligence

The Virtual Ascent of Software Network Intelligence White Paper The Virtual Ascent of Software Network Intelligence Prepared by Jim Hodges Senior Analyst, Heavy Reading www.heavyreading.com on behalf of www.windriver.com July 2013 Introduction Although

More information

SDN in Mobile Broadband Networks

SDN in Mobile Broadband Networks SDN in Mobile Broadband Networks Advancing the transformation of the network architecture into a highly efficient and flexible software infrastructure, ensuring best customer experience Nurit Sprecher

More information

CRM as a Service. For Customers in the Cloud

CRM as a Service. For Customers in the Cloud CRM as a Service For Customers in the Cloud Customer Relationship Management Our mission: to help our customer identify, define, design and deliver the best CRM strategy, in terms of For our Customer with

More information

Business Case for Cisco SDN for the WAN

Business Case for Cisco SDN for the WAN Business Case for Cisco SDN for the WAN s Executive Summary Traffic requirements are growing rapidly because of the widespread acceptance of online video services, cloud computing, and mobile broadband.

More information

Broadband & Convergence Services & Technology. Highlights. www.telecomsacademy.com

Broadband & Convergence Services & Technology. Highlights. www.telecomsacademy.com Broadband & Convergence Services & Technology Format: Classroom or Live on Web Duration: 3 Days or 5 x 3Hr Virtual Classroom Highlights Key Trends explored before focusing squarely on Fixed Line Broadband

More information

VIRTUALIZING THE EDGE

VIRTUALIZING THE EDGE VIRTUALIZING THE EDGE NFV adoption to transform telecommunications infrastructure Karthik Kailasam Director, Integrated Modular Solutions September 2015 Key Messages The transformation of telecom networks

More information

Human Capital Management in the Public Cloud

Human Capital Management in the Public Cloud Human Capital Management in the Public Cloud Implications for European Organizations Bo Lykkegaard European Enterprise Applications IDC European Research Background The Human Capital Management (HCM) applications

More information

Business Case for a DDoS Consolidated Solution

Business Case for a DDoS Consolidated Solution Business Case for a DDoS Consolidated Solution Executive Summary Distributed denial-of-service (DDoS) attacks are becoming more serious and sophisticated. Attack motivations are increasingly financial

More information

Business Case for NFV/SDN Programmable Networks

Business Case for NFV/SDN Programmable Networks Business Case for NFV/SDN Programmable Networks Executive Summary Traditional network designs are failing to meet service providers business requirements. The designs lead to complex hardware stacks, over-provisioning

More information

Market Research and Competitive Intelligence Priorities

Market Research and Competitive Intelligence Priorities Market Research and Competitive Intelligence Priorities 0 global survey results Share this survey on Twitter and Linkedin Co-Sponsor INTRO CONTENTS Market Research and Competitive Intelligence Executive

More information

Business Cases for Brocade Software-Defined Networking Use Cases

Business Cases for Brocade Software-Defined Networking Use Cases Business Cases for Brocade Software-Defined Networking Use Cases Executive Summary Service providers (SP) revenue growth rates have failed to keep pace with their increased traffic growth and related expenses,

More information

Marketing Strategy, Operations & Measurement Business Strategy, General Management & Leadership Project, Risk & Change Management

Marketing Strategy, Operations & Measurement Business Strategy, General Management & Leadership Project, Risk & Change Management Marketing Strategy, Operations & Measurement Business Strategy, General Management & Leadership Project, Risk & Change Management 2014 Marketing Outlook Study: Highlights & Horizons Balance Sheet Template

More information

Bringing the Cloud to the Enterprise Branch and WAN: Unleashing Agility with Nuage Networks Virtualized Network Services EXECUTIVE SUMMARY

Bringing the Cloud to the Enterprise Branch and WAN: Unleashing Agility with Nuage Networks Virtualized Network Services EXECUTIVE SUMMARY Bringing the Cloud to the Enterprise Branch and WAN: Unleashing Agility with Nuage Networks Virtualized Network Services EXECUTIVE SUMMARY The principles of cloud computing are transforming the information

More information

Social Business Analytics

Social Business Analytics IBM Software Business Analytics Social Analytics Social Business Analytics Gaining business value from social media 2 Social Business Analytics Contents 2 Overview 3 Analytics as a competitive advantage

More information

The New IP Networks: Time to Move From PoC to Revenue

The New IP Networks: Time to Move From PoC to Revenue White Paper The New IP Networks: Time to Move From PoC to Revenue Prepared by Roz Roseboro Senior Analyst, Heavy Reading www.heavyreading.com on behalf of www.brocade.com February 2015 Introduction The

More information

IT Tools for SMEs and Business Innovation

IT Tools for SMEs and Business Innovation Purpose This Quick Guide is one of a series of information products targeted at small to medium sized enterprises (SMEs). It is designed to help SMEs better understand, and take advantage of, new information

More information

Customer Experience Strategy and Implementation

Customer Experience Strategy and Implementation Customer Experience Strategy and Implementation Enterprise Customer Experience Transformation 2014 Andrew Reise, LLC. All Rights Reserved. Enterprise Customer Experience Transformation Executive Summary

More information

OTN, MPLS, and Control Plane Strategies

OTN, MPLS, and Control Plane Strategies Global Service Provider Survey Excerpts: OTN, MPLS, and Control Plane Strategies By Andrew Schmitt Principal Analyst, Optical Infonetics Research SUMMARY: OTN SWITCHING POISED TO GO MAINSTREAM OTN switching

More information

Maximize Social Media Effectiveness with Data Science. An Insurance Industry White Paper from Saama Technologies, Inc.

Maximize Social Media Effectiveness with Data Science. An Insurance Industry White Paper from Saama Technologies, Inc. Maximize Social Media Effectiveness with Data Science An Insurance Industry White Paper from Saama Technologies, Inc. February 2014 Table of Contents Executive Summary 1 Social Media for Insurance 2 Effective

More information

White Paper. Mobile Device Management. VAR Channel Tracking. How to Influence VARS to Recommend Your MDM Software and Service

White Paper. Mobile Device Management. VAR Channel Tracking. How to Influence VARS to Recommend Your MDM Software and Service White Paper Mobile Device Management VAR Channel Tracking How to Influence VARS to Recommend Your MDM Software and Service Henk Hoets MSS February 2012 MDM VAR Tracking How to Influence VARS to Recommend

More information

Visualizing the Customer Journey Using Analytics. White Paper. Optimizing the Customer Experience. Sponsored by

Visualizing the Customer Journey Using Analytics. White Paper. Optimizing the Customer Experience. Sponsored by Visualizing the Customer Journey Using Analytics Optimizing the Customer Experience White Paper Sponsored by Table of Contents Becoming Customer-Focused 3 Analytics Sharpens the Focus 5 Benefits of an

More information

How to bridge the gap between business, IT and networks

How to bridge the gap between business, IT and networks ericsson White paper Uen 284 23-3272 October 2015 How to bridge the gap between business, IT and networks APPLYING ENTERPRISE ARCHITECTURE PRINCIPLES TO ICT TRANSFORMATION A digital telco approach can

More information

Building a cross functional Framework for ICT Sales facing increasing Dynaxity ( Develop the ability to manage increasing Dynamics & Complexity)

Building a cross functional Framework for ICT Sales facing increasing Dynaxity ( Develop the ability to manage increasing Dynamics & Complexity) Dirk Heuß Unternehmensberatung Building a cross functional Framework for ( Develop the ability to manage increasing Dynamics & Complexity) With special focus on Carrier based ICT Business Dirk Heuß Unternehmensberatung

More information

The Telecoms Operator in 2014 Focus and. Opportunities. Course Highlights. www.telecomsacademy.com

The Telecoms Operator in 2014 Focus and. Opportunities. Course Highlights. www.telecomsacademy.com The Telecoms Operator in 2014 Focus and Opportunities Format: Classroom or Live on Web Duration: 3 Days or 5 x 3Hr Live On-Line Modules Course Highlights Explores the major trends and topics that are changing

More information

Business Case for Open Data Center Architecture in Enterprise Private Cloud

Business Case for Open Data Center Architecture in Enterprise Private Cloud Business Case for Open Data Center Architecture in Enterprise Private Cloud Executive Summary Enterprise IT organizations that align themselves with their enterprise s overall goals help the organization

More information

Multi-Layer Packet-Optical: The Path to Efficient Networks

Multi-Layer Packet-Optical: The Path to Efficient Networks IHS TECHNOLOGY OCTOBER 2015 Multi-Layer Packet-Optical: The Path to Efficient Networks Andrew Schmitt, Research Director, Carrier Transport Networking TABLE OF CONTENTS A Long-Overdue Improvement... 1

More information

Telecom Managed Services Market 2014-2019

Telecom Managed Services Market 2014-2019 Telecom Managed Services Market 2014-2019 Report Description Telecom operators are under persistent pressure to manage capital expenditures related with network deployment and to reduce network operating

More information

READY, SET, GO-TO-MARKET. How and Why You Need to Plan for Launch

READY, SET, GO-TO-MARKET. How and Why You Need to Plan for Launch READY, SET, GO-TO-MARKET How and Why You Need to Plan for Launch $ Aa With the constant need to get to market quickly, it can be tempting to jump into launching a new product or service without first having

More information

CONTEXT-AWARE MARKETING SYSTEMS ENABLE CSPs TO GENERATE ADDITIONAL REVENUE

CONTEXT-AWARE MARKETING SYSTEMS ENABLE CSPs TO GENERATE ADDITIONAL REVENUE RESEARCH STRATEGY REPORT CONTEXT-AWARE MARKETING SYSTEMS ENABLE CSPs TO GENERATE ADDITIONAL REVENUE ATUL ARORA AND JUSTIN VAN DER LANDE analysysmason.com About this report This report analyses communications

More information

SAP s 360 Approach to Web Localization. Rashmi Schaefers & Hajo von Kracht Digital Channel Localization SAP AG June 2011

SAP s 360 Approach to Web Localization. Rashmi Schaefers & Hajo von Kracht Digital Channel Localization SAP AG June 2011 SAP s 360 Approach to Web Localization Rashmi Schaefers & Hajo von Kracht Digital Channel Localization SAP AG June 2011 What is Localization? Country Communications Tonality Governance Localization Analytics

More information

Telecom Italia s Reputation Monitoring Room

Telecom Italia s Reputation Monitoring Room TELECOM ITALIA GROUP Digital Communication Awards Berlin September 14 th 2012 Telecom Italia s Reputation Monitoring Room Massimiliano Spaziani Brunella How can online perception influence brand image?

More information

Deploy New Technologies Quickly with Cisco Managed Services for Service Providers

Deploy New Technologies Quickly with Cisco Managed Services for Service Providers Solution Overview Deploy New Technologies Quickly with Cisco Managed Services for Service Providers CUSTOMER BENEFITS Cisco Managed Services Deliver a Wide Range of Customer Benefits Up to 50% ROI within

More information

Madison Advisors 2016 Research Overview

Madison Advisors 2016 Research Overview Madison Advisors 2016 Research Overview Copyright 2016 Madison Advisors, Inc. All Rights Reserved. All other product names are trade and service marks of their respective companies. This publication and

More information

Harnessing Voice of the Customer for Incremental Innovation

Harnessing Voice of the Customer for Incremental Innovation A three-page excerpt from our 15-page Best Practice Guidebook: Harnessing Voice of the Customer for Incremental Innovation 1 Best Practice Guidebook Harnessing Voice of the Customer for Incremental Innovation

More information

Conference. Smart Future Networks THE NEXT EVOLUTION OF THE INTERNET FROM INTERNET OF THINGS TO INTERNET OF EVERYTHING

Conference. Smart Future Networks THE NEXT EVOLUTION OF THE INTERNET FROM INTERNET OF THINGS TO INTERNET OF EVERYTHING Conference THE NEXT EVOLUTION OF THE INTERNET FROM INTERNET OF THINGS TO INTERNET OF Smart Future Networks www.internet-of-things.no EVERYTHING Patrick Waldemar Vice President Telenor Research and Future

More information

Delivering Managed Services Using Next Generation Branch Architectures

Delivering Managed Services Using Next Generation Branch Architectures Delivering Managed Services Using Next Generation Branch Architectures By: Lee Doyle, Principal Analyst at Doyle Research Sponsored by Versa Networks Executive Summary Network architectures for the WAN

More information

A Business Case for Scaling the Next-Generation Network with the Cisco ASR 9000 System: Now with Converged Services. Key Takeaways.

A Business Case for Scaling the Next-Generation Network with the Cisco ASR 9000 System: Now with Converged Services. Key Takeaways. A Business Case for Scaling the Next-Generation Network with the Cisco ASR 9000 System: Now with Converged Services Executive Summary In a previous whitepaper ACG Research described the business case for

More information

According to NASSCOM-Frost & Sullivan's Study on 'Analytics' Product Excellence Matrix, the first in the seven-segment series

According to NASSCOM-Frost & Sullivan's Study on 'Analytics' Product Excellence Matrix, the first in the seven-segment series Analytics on a Transformation Path From a 'Good-to-Have' to a 'Must -Have Solution' According to NASSCOM-Frost & Sullivan's Study on 'Analytics' Product Excellence Matrix, the first in the seven-segment

More information

Keynote: Competitive Sales-Enablement Not Your Father s CI Program

Keynote: Competitive Sales-Enablement Not Your Father s CI Program BUSINESS FORECASTING AND INNOVATION FORUM 2015 September 17-18, 2015 Boston, MA September 18, 9:45 AM Keynote: Competitive Sales-Enablement Not Your Father s CI Program Tools, tactics, and techniques that

More information

Winning in the Telco Data Center

Winning in the Telco Data Center Winning in the Telco Data Center Roz Roseboro, Senior Analyst, Heavy Reading Agenda Heavy Reading intro What s happening in telco? Why is open source relevant to telco? What do telcos think about open

More information

Quick Guide: Selecting ICT Tools for your Business

Quick Guide: Selecting ICT Tools for your Business Quick Guide: Selecting ICT Tools for your Business This Quick Guide is one of a series of information products targeted at small to medium sized businesses. It is designed to help businesses better understand,

More information

Predictive Dynamix Inc Turning Business Experience Into Better Decisions

Predictive Dynamix Inc Turning Business Experience Into Better Decisions Overview Geospatial Data Mining for Market Intelligence By Paul Duke, Predictive Dynamix, Inc. Copyright 2000-2001. All rights reserved. Today, there is a huge amount of information readily available describing

More information

SWOT Analysis Determine core opportunities to serve as the foundation for building an effective social media strategy.

SWOT Analysis Determine core opportunities to serve as the foundation for building an effective social media strategy. START-UP PACKAGE Emerge Marketing s Social Media Solutions service provides a cost-effective way for businesses to launch and maintain an effective social media presence. Our Social Media Solutions is

More information

Building Access Networks that Support Carrier Ethernet 2.0 Services and SDN

Building Access Networks that Support Carrier Ethernet 2.0 Services and SDN In cooperation with Building Access Networks that Support Carrier Ethernet 2.0 Services and SDN COMMTECH Show Toronto, April 15-16 Mississauga Center by Pasquale Tagliarini Senior Solutions Engineer Agenda

More information

Branches as Nimble as the Cloud: Unleashing Agility with Nuage Networks Virtualized Network Services EXECUTIVE SUMMARY

Branches as Nimble as the Cloud: Unleashing Agility with Nuage Networks Virtualized Network Services EXECUTIVE SUMMARY Branches as Nimble as the Cloud: Unleashing Agility with Nuage Networks Virtualized Network Services EXECUTIVE SUMMARY The principles of cloud computing are transforming the delivery of information services

More information

Cloud Leader Report. A Comparison of Cloud Vendors in Germany. Executive Summary of the Cloud Vendor Benchmark 2013 for TREND MICRO Deutschland GmbH

Cloud Leader Report. A Comparison of Cloud Vendors in Germany. Executive Summary of the Cloud Vendor Benchmark 2013 for TREND MICRO Deutschland GmbH Cloud Vendor Benchmark 2011 A Comparison of Cloud Vendors in Germany Cloud Leader Report Executive Summary of the Cloud Vendor Benchmark 2013 for TREND MICRO Deutschland GmbH Authors: Dr. Carlo Velten,

More information

BIG DATA STRATEGY. Rama Kattunga Chair at American institute of Big Data Professionals. Building Big Data Strategy For Your Organization

BIG DATA STRATEGY. Rama Kattunga Chair at American institute of Big Data Professionals. Building Big Data Strategy For Your Organization BIG DATA STRATEGY Rama Kattunga Chair at American institute of Big Data Professionals Building Big Data Strategy For Your Organization In this session What is Big Data? Prepare your organization Building

More information

SPONSORSHIP OPPORTUNITIES. About the Event. XChange Solution Provider March 1-3, 2015 Pre-event activities February 28 Gaylord Texan Dallas, TX

SPONSORSHIP OPPORTUNITIES. About the Event. XChange Solution Provider March 1-3, 2015 Pre-event activities February 28 Gaylord Texan Dallas, TX About the Event XChange is a dynamic conference that brings together 225-250 pre-qualified solution providers from across the United States. These executive decision makers will converge to meet face-to-face

More information

and Analytic s i n Consu m e r P r oducts

and Analytic s i n Consu m e r P r oducts Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.988.7900 F.508.988.7881 www.idc-mi.com Creating Big O p portunities with Big Data and Analytic s i n Consu m e r P r oducts W H I T E

More information

Channel Incentive Study- B2B Technology Industry

Channel Incentive Study- B2B Technology Industry Channel Incentive Study- B2B Technology Industry A CCI Report CCI conducted a study in Q4 of 2010 to assess the utilization of various incentive program types and their relative importance and/or effectiveness

More information

Juniper Networks Universal Edge: Scaling for the New Network

Juniper Networks Universal Edge: Scaling for the New Network Juniper Networks Universal Edge: Scaling for the New Network Executive Summary End-user demand for anywhere and anytime access to rich media content is dramatically increasing pressure on service provider

More information

Brochure More information from http://www.researchandmarkets.com/reports/2909955/

Brochure More information from http://www.researchandmarkets.com/reports/2909955/ Brochure More information from http://www.researchandmarkets.com/reports/2909955/ Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics)

More information

Getting Business Value from Customer Engagement. Chet Geschickter, Research Director Gartner Energy & Utilities Industries Research

Getting Business Value from Customer Engagement. Chet Geschickter, Research Director Gartner Energy & Utilities Industries Research Getting Business Value from Customer Engagement Chet Geschickter, Research Director Gartner Energy & Utilities Industries Research 1 How Gartner Delivers Value Gartner research helps clients review, develop,

More information

The Data Lifecycle: Managing Data through Business. Ewan Willars Friday 27 February

The Data Lifecycle: Managing Data through Business. Ewan Willars Friday 27 February The Lifecycle: Managing through Business Ewan Willars Friday 27 February ACCA s unrivalled global network 4,000 members & students in Canada The changing role of finance and the CFO Traditional control

More information

Customer Experience Management

Customer Experience Management Customer Experience Management Best Practices for Voice of the Customer (VoC) Programmes Jörg Höhner Senior Vice President Global Head of Automotive SPA Future Thinking The Evolution of Customer Satisfaction

More information

MANAGED TELEPHONE AND INTERNET SERVICES

MANAGED TELEPHONE AND INTERNET SERVICES MANAGED TELEPHONE AND INTERNET SERVICES Managed Business Solutions Market Brief Insert service provider logo here 2001 Nortel Networks. All Rights Reserved. CONTENTS Introduction...2 Managed Business Solutions...

More information

Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015

Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015 Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015 Author: Thomas Reuner Summary Catalyst The emergence of comprehensive outsourced testing of software applications, in which

More information

Consumption IT. Michael Shepherd Business Development Manager. Cisco Public Sector May 1 st 2014

Consumption IT. Michael Shepherd Business Development Manager. Cisco Public Sector May 1 st 2014 Consumption IT Michael Shepherd Business Development Manager Cisco Public Sector May 1 st 2014 Short Bio Cloud BDM in Public Sector (SLED + FED) Cisco for 14 + years Focused on cloud for 4 + years Awareness,

More information

THE STATE OF Social Media Analytics. How Leading Marketers Are Using Social Media Analytics

THE STATE OF Social Media Analytics. How Leading Marketers Are Using Social Media Analytics THE STATE OF Social Media Analytics May 2016 Getting to Know You: How Leading Marketers Are Using Social Media Analytics» Marketers are expanding their use of advanced social media analytics and combining

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Network Consulting Services Lead Enterprise Transformation Sponsored by: HP Leslie Rosenberg February 2011 Curtis Price Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Economic Benefits of Cisco CloudVerse

Economic Benefits of Cisco CloudVerse Economic Benefits of Cisco CloudVerse Executive Summary Cloud enables IT to be delivered as a service, when and wherever it is needed, from central, secure, public and private data centers. Enterprises

More information

Exam Code: 700-038. Exam Code: 700-038. Exam Name: Advanced Collaboration Architecture Field Engineer Exam.

Exam Code: 700-038. Exam Code: 700-038. Exam Name: Advanced Collaboration Architecture Field Engineer Exam. Exam Code: 700-038 Number: 700-038 Passing Score: 800 Time Limit: 120 min File Version: 33.2 http://www.gratisexam.com/ Exam Code: 700-038 Exam Name: Advanced Collaboration Architecture Field Engineer

More information

IT convergence driving demand for managed services in telecom. Huawei growing leadership presence in IT and Network managed services.

IT convergence driving demand for managed services in telecom. Huawei growing leadership presence in IT and Network managed services. IT convergence driving demand for managed services in telecom Huawei growing leadership presence in IT and Network managed services December 2014 Technology Business Research TBR T EC H N O LO G Y B U

More information

ENABLING WIRELESS Infrastructure Solutions

ENABLING WIRELESS Infrastructure Solutions ENABLING WIRELESS Infrastructure Solutions Radisys Your Trusted Partner As the world s networks evolve from 3G to 4G LTE and beyond, the wireless industry is accelerating into a period of unprecedented

More information

www.pwc.com Next presentation starting soon Next Gen Customer Experience Enabled by PwC & Oracle s Cloud CRM & CX Applications

www.pwc.com Next presentation starting soon Next Gen Customer Experience Enabled by PwC & Oracle s Cloud CRM & CX Applications www.pwc.com Next presentation starting soon Next Gen Customer Experience Enabled by & Oracle s Cloud CRM & CX Applications Agenda Introductions & Customer Experience / CX Defined Why CX is Critical Today?

More information

Analyst and Investor Day Vodafone Italy

Analyst and Investor Day Vodafone Italy Analyst and Investor Day Vodafone Italy Pietro Guindani, Chief Executive Officer 3 October 2006 This presentation does not constitute an offering of securities or otherwise constitute an invitation or

More information

Your Cloud Services Checklist: Pricing and Packaging Optimization

Your Cloud Services Checklist: Pricing and Packaging Optimization Whitepaper www.ariasystems.com Your Cloud Services Checklist: Pricing and Packaging Optimization Cloud Based Billing and Subscription Management Expert Series EXECUTIVE SUMMARY This white paper is intended

More information

Streamlining Order Delivery of Next-Generation Business Services

Streamlining Order Delivery of Next-Generation Business Services Streamlining Order Delivery of Next-Generation Business Services Prepared by Caroline Chappell, Principal Analyst, NFV & Cloud Sarah Wallace, Analyst Heavy Reading White Paper March 2015 Monetizing Next-Generation

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

IDC MarketScape Excerpt: Worldwide Business Analytics BPO Services 2014 Vendor Assessment

IDC MarketScape Excerpt: Worldwide Business Analytics BPO Services 2014 Vendor Assessment IDC MarketScape IDC MarketScape Excerpt: Worldwide Business Analytics BPO Services 2014 Vendor Assessment Mukesh Dialani THIS IDC MARKETSCAPE EXCERPT FEATURES: TCS IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape

More information

Existing Analytical Market Assessment Tools - Definitions

Existing Analytical Market Assessment Tools - Definitions Existing Analytical Market Assessment Tools - Definitions November, 2003 This list of market assessment tools was prepared by Development Alternatives Inc. (DAI) as an internal working document to support

More information

5 Steps to Creating a Successful Optimization Strategy

5 Steps to Creating a Successful Optimization Strategy 5 Steps to Creating a Successful Optimization Strategy Many companies are now recognizing that in a world of mobile devices and increasingly sophisticated online services, the creation of an excellent

More information

Becoming an Agile Operator in a Globally Connected World

Becoming an Agile Operator in a Globally Connected World Becoming an Agile Operator in a Globally Connected World Executive Summary Today, we are experiencing an unprecedented range of innovation in computing and networking technologies. Nearly every day, and

More information

Managed Service Cloud Opportunity. Module 1: Introduction to Managed Services EXECUTIVE SUMMARY. Key Findings

Managed Service Cloud Opportunity. Module 1: Introduction to Managed Services EXECUTIVE SUMMARY. Key Findings Key Findings What do we mean by managed services & cloud services? Managed Service Cloud Opportunity Module 1: Introduction to Managed Services Top 10 research findings about the current MSP market SMB

More information

How Collaboration Can Help Achieve Your Business Goals: A European Perspective

How Collaboration Can Help Achieve Your Business Goals: A European Perspective ANALYST CONNECTION How Collaboration Can Help Achieve Your Business Goals: A European Perspective Commissioned by: Verizon and Cisco Jason Andersson July 2015 Marta Muñoz Méndez-Villamil THE POWER OF COLLABORATION

More information

Copyright 2013 VMware, Inc. All rights reserved. EMC & VMWARE STRATEGIC FORUM NEW YORK MARCH

Copyright 2013 VMware, Inc. All rights reserved. EMC & VMWARE STRATEGIC FORUM NEW YORK MARCH 1 EMC & VMWARE STRATEGIC FORUM NEW YORK MARCH 13 2013 2 Raghu Raghuram Executive Vice President, Cloud Infrastructure and Management VMware 3 This presentation contains forward-looking statements including,

More information

A Strategic Approach to Meeting the Demand for Cloud

A Strategic Approach to Meeting the Demand for Cloud White Paper For Cloud Providers A Strategic Approach to Meeting the Demand for Cloud Introduction: New Customer Challenges Propel Cloud Adoption In a dynamic business environment, enterprise customers

More information

HOW TO LEVERAGE DIGITAL MARKETING IN THE HEALTHCARE INDUSTRY

HOW TO LEVERAGE DIGITAL MARKETING IN THE HEALTHCARE INDUSTRY HOW TO LEVERAGE DIGITAL MARKETING IN THE HEALTHCARE INDUSTRY The widespread distribution of digital technology has changed the nature of marketing. Businesses are now moving away from the distribution

More information

THE QEDbaton B2B MARKETING TECHNOLOGY SPEND REPORT

THE QEDbaton B2B MARKETING TECHNOLOGY SPEND REPORT - 1 - THE QEDbaton B2B MARKETING TECHNOLOGY SPEND REPORT 2014 To stay ahead in the marketing arena, you need to know what technologies your competitors are investing in. TABLE OF CONTENTS The Marketing

More information

THE VIRTUAL PROBE: ASSURANCE & MONITORING IN THE NFV/SDN ERA

THE VIRTUAL PROBE: ASSURANCE & MONITORING IN THE NFV/SDN ERA THE VIRTUAL PROBE: ASSURANCE & MONITORING IN THE NFV/SDN ERA White paper December 2015 2 Amdocs service assurance and customer experience monitoring solution is designed for operators who are migrating

More information

Driving Better Customer Experience

Driving Better Customer Experience Driving Better Customer Experience Susan McNeice, VP of Research Sheryl Kingstone, Director and Research Fellow June 2, 2011 Copyright 2011. Yankee Group Research, Inc. All rights reserved. Page 1 Agenda

More information

Preparing your Business for Virtualization. Mirko Voltolini VP Network Technology mirko.voltolini@colt.net

Preparing your Business for Virtualization. Mirko Voltolini VP Network Technology mirko.voltolini@colt.net Preparing your Business for Virtualization Mirko Voltolini VP Network Technology mirko.voltolini@colt.net SDN and NFV are transforming networks The virtualisation of IT has transformed the consumption

More information