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Alicia Kelley
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1 Information Disaster Recovery Plans Session Human resources and OH&S systems Visit the GPA website to: Register for GPA webinars Subscribe to our free enewsletter Download accreditation resources View our events calendar Obtain a quote and register for accreditation 6/11/ Webinar certificates Certificates are only provided on successful completion of an evaluation survey The survey must be completed by close of business today, and is only available via GPA webinars page Each attendee must complete his or her own survey Certificates of participation are only available to participants at live sessions 6/11/

2 Today s agenda Human resource systems Occupational health and safety 6/11/ Criterion Human resource system Our practice supports effective human resource management. 6/11/ HR management = good clinical care Position descriptions 6/11/

3 Practice team characteristics 6/11/ Induction programs 6/11/ Leadership 6/11/

4 Teamwork 6/11/ Criterion Occupational health and safety Our practice implements strategies to ensure the occupational health and safety of our GPs and other members of the practice team. 6/11/ Safety during normal opening hours after hours 6/11/

5 Staff health and wellbeing 6/11/ Violence in general practice RACGP guide - General practice: a safe place 6/11/ Support and resources 6/11/

6 4.1.1A All members of our practice team have position descriptions and can describe their role in the practice. 6/11/ B Our practice has an induction system that orientates new GPs and other members of our practice team to the practice s specific systems. 6/11/ C Our practice team can identify the person(s) with primary responsibility for leading our practice s quality improvement and risk management processes. 6/11/

7 4.1.1D Our practice team can identify the person(s) who coordinate the seeking of administrative feedback and the investigation and resolution of administrative and/or other complaints. 6/11/ E Our practice team can discuss administrative matters with the principal GPs, practice directors or owners when necessary. 6/11/ F Our practice can show evidence of regular practice discussions that encourage involvement and input from members of the practice team. 6/11/

8 4.1.1G Our practice has a system to monitor team members performance against their position descriptions. 6/11/ A At least two members of the practice team are present during normal opening hours. 6/11/ B Our practice team can describe how our practice supports their safety, health and wellbeing. 6/11/

9 6/11/ Upcoming Webinars Management of health information Thursday December 4 at 3pm (AEDT) Handwashing Wednesday December 10 at 12pm (AEDT) 6/11/ Webinar quiz If your practice is accredited, or undergoing accreditation, with GPA, you will receive a link to a quiz with your certificate of participation. The questions in this quiz will ask you to describe how your practice meets the criteria discussed today. On submission of your answers, your QAM, or a team member within the office, will review the information you provide, and contact you to provide further guidance, if necessary. 6/11/

10 Webinar certificates Certificates are only provided on successful completion of an evaluation survey The survey must be completed by close of business today, and is only available via GPA webinars page Each attendee must complete his or her own survey Certificates of participation are only available to participants at live sessions 6/11/ Thanks for taking time out today to join this presentation. 10

Visit the GPA website to:

Information Disaster Recovery Plans Session 1 4.2.2 Business Continuity Plans Part 1 Visit the GPA website to: Register for GPA webinars Subscribe to our free enewsletter Download accreditation resources