Human Resource Management MGT 3204

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1 Human Resource Management MGT 3204 Student Course Guide Spring Semester 2014

2 Table of Contents Course overview 3 Course objectives 3 Learning outcomes 4 Lecture times 4 Course lecture schedule 5 Prescribed text and supplementary reading 7 Additional resources 8 Assessment 8 Grading and appeal of Grades 9 Code of conduct 9 Student Advising 10 Contacting the course lecturer 10 KIMEP BSc Program, Spring Semester

3 Course overview Human resource management is critical to the success of every business. HR professionals do the most important work in a business because, ultimately, a business is its people. HR is all about finding, hiring, developing, engaging, supporting, rewarding, nurturing and keeping the people who make the business work. It is exciting and challenging work but very rewarding. Even if your major is finance, accounting or marketing you need to know about human resource management. The reason is because you will lead and manage work teams and project teams so you need to know how to support and develop these people. How to get the best out of them. HR is everybody s business. Studying human resource management can open the door on many kinds of enjoyable and well paid careers. You could become a training and development professional; an industrial relations specialist; compensation and benefits strategist or many other things. Businesses need you your skills are in demand. This course will give you a strong grounding in all key HR functions. It is a course of many different topics and it is designed with the needs of modern businesses in mind. At the end, you will be proficient in basic strategic human resource management theory and practice. We wish you well with your study of Human Resource Management and hope that you find the course interesting, enjoyable and worthwhile. Dr. Paul Davis Professor of Management (Special Appointment) Chair of Department of Management & Marketing Course objectives The objectives of this course are: To teach relevant, practical and applicable human resource management skills to equip the student with the foundation competencies for working as HR practitioners in business. KIMEP BSc Program, Spring Semester

4 To improve the student s self-confidence to be able to analyze and decide upon HR issues and problems. To introduce contemporary theory and practice in modern human resource management and the range of tools and methods available to address HR challenges and problems. Learning outcomes At the successful completion of this course students will be able to: Describe what an human resources is and how human resources relates to effective and successful organizations. Articulate the critical issues and challenges involved in contemporary human resource management. Discriminate between different types of human resource strategies, models, theories and approaches. Develop plans relating to central HR issues. Highlight particular issues that determine the success or failure of human resource management practices. Identify the important elements that constitute the roles and functions associated with human resource management in contemporary organizations. Apply critical thinking and problem solving skills to the analysis and resolution of human resource problems as presented in case studies. Lecture times MGT 3211 ~ Small Business Management Day Start Finish Duration Room # Monday hr 15 minutes TBA Wednesday hr 15 minutes TBA KIMEP BSc Program, Spring Semester

5 Course lecture schedule Week commencing JAN 13, 2012 JAN 20 JAN 27 Lecture topics How does HR add value to the organization? Functions of human resources Roles of HR specialists Functional and strategic HR Strategy formulation process Common competitive business strategies Approaches to HR strategy Common human resource strategies Aligning the HR strategy with competitive business strategy Equal Employment Opportunity and Occupational Safety Strategic design of work tasks Job analysis and design Work/life balance initiatives FEB 3 Strategic recruitment 1 Strategic recruitment 2 Employee selection 1 Employee selection 2 FEB 10 Induction and on-boarding new employees Strategic employee retention Strategic employee separation Discipline and dismissal of employees FEB 17 Introduction to performance management Strategic performance management Understanding performance Measuring performance FEB 24 Assessment Task 1 KIMEP BSc Program, Spring Semester

6 MARCH 3-9 Mid Semester Break MAR 10 MAR 17 MAR 24 MAR 31 APR 7 APR 14 APR 21 Performance appraisals Problems with performance appraisals Improving the appraisal process Providing employees with feedback Introduction to training and development How to make training strategic Learning styles and assessing training needs Training delivery methods Return on investment in training initiatives Strategic career development Tools for career development Integrating development efforts Challenges to career development Strategic compensation management Compensation as a tool for motivating employees How to determine pay rates Compensation structures Compensation package design Elements of pay Incentives, bonuses, rewards and benefits Compensation philosophy and total rewards Tools and techniques for employee involvement Communicating HR issues to the business Inviting and encouraging employee participation How to deliver bad news to employees Principles of managing your top talent Talent identification and audit Talent management challenges and solutions Designing a talent retention plan for your business KIMEP BSc Program, Spring Semester

7 APR 28 Understanding Generation Y Particular challenges with Generation Y How to find, hire, engage, develop and retain Generation Y Balancing Generation Y with everybody else APR 28 & 30 End of Semester Quiz Case study exam MAY 5 Group Presentations MAY 10 MAY 12 Classes End Final Assessment Task due MAY Examination Period (but not for this course) *Topics and/or topic order are subject to change at the discretion of the course lecturer Prescribed text and supplementary reading The text book for this course is: Dessler, G. (2008) Human Resource Management (11 th edition), Pearson Education International, Upper Saddle River, New Jersey. KIMEP has multiple copies of various editions of this book in the library. Get the most recent edition you can. While it is not essential that you have your own copy of the book, it is essential to have access to a copy. This will mean spending time in the library accessing reserve copies for your assignments. There are other books in the library that have chapters relevant to our course topics. Students should find these books and use them for the written paper (see Assessment section). Those who read most widely invariably produce the best work and earn the best grades. You should also access the electronic journals through the library. Emerald (one of the publishers of academic journals) has titles on human resource management and many related subjects. KIMEP BSc Program, Spring Semester

8 The World Wide Web is today an excellent, convenient and quick resource. Typing in key words such as human resource management into a search engine will reveal a wealth of information useful for broad reading and assignments. Finally, I have a few books which I can lend to students. These books cover topics including leadership, motivation, change management and business communication. Please contact me to find out more about available books. Additional resources From time to time, additional resources for this course (for example; case studies, articles) will be put on the L Drive. All students have access to the L Drive and they should look in the folder called Paul Davis. While the lecturer may inform students that new material has been put on the L Drive, it is the student s responsibility to check the folder regularly. It is recommended that you check the L Drive once a week for new materials. Assessment What When Where How Much Assessment Task 1 Assessment Task 2 Assessment Task 3 Assessment Task 4 Assessment Task 5 CASE STUDY EXAM MULTIPLE CHOICE QUIZ CASE STUDY EXAM HRM STRATEGIC PLAN HOMEWORK PORTFOLIO FEBRUARY 24 IN CLASS 20% APRIL 28 IN CLASS 20% APRIL 30 IN CLASS 20% MAY 12 MAY 12 AT HOME THEN SUBMIT AT HOME THEN SUBMIT 20% 20% notes: Check the "Assessment Tasks" folder on the L Drive to find the HRM Strategic Plan. Check the "Home Work" folder to find the home work assignments. Home tasks 11 and 12 are a group presentation worth 3% of the 20%. You must present in class to get that 3%. Exams are comprehensive and may include all lectures up to the date of the exam. 5% deduction per day for every day Tasks 4 and/or 5 are late. Anything later than 3 full days will not be accepted and will be graded 'zero'. KIMEP BSc Program, Spring Semester

9 Grading and Appeal of Grades Grading for this course follows the standard KIMEP Grading scale (please refer to the KIMEP Catalogue available online). If you wish to appeal your final course grade then you must follow the rules for grade appeal set out in the KIMEP Catalogue. A summary is provided below: GRADE APPEAL Page 25 of the KIMEP Catalogue clearly states that an appeal against a grade can ONLY be made on the grounds that the PROCESS for determining a grade was wrong. This means: 1. The answer key for an exam is incorrect 2. The points on an exam are incorrectly totaled or average total points incorrectly calculated 3. The grading formula has been changed without advance notice The Catalogue goes on to say A student may not appeal their grade because they are dissatisfied with the grade. Further; A grade review will NOT be considered where the evaluation is subjective. (Case studies; essays; business plans; proposals etc are, of course, subjective). Any appeal outside of the above KIMEP policy will not be heard. Code of conduct Students are expected to be aware of the important rules regarding appropriate academic behaviour. If you have not already done so, please read carefully pages of the KIMEP Catalogue (see online). You will find important information on: Student classroom behaviour Disruptive behaviour policy Class attendance policy Examination rules Plagiarism KIMEP BSc Program, Spring Semester

10 Classes for Human Resource Management are compulsory and are considered an integral part of the course. Students should contact the lecturer if they are going to be / have been absent and provide a satisfactory explanation for their absence. Regular absenteeism, whether explained or not, may result in lowered grades or instructor-initiated withdrawal from the course. There will be an attendance sheet to sign at the beginning of each lecture. It is the student s responsibility to ensure that they sign this sheet. Mobile phones must be switched off throughout the lecture. If you leave the room to take a phone call you may not re-enter. Cheating, either on class assignments or during the final exam, will not be tolerated. Be warned that KIMEP imposes severe penalties on those caught deliberately cheating. Student advising Your lecturer is available to you outside of class times for the purposes of academic advising. If you have any concerns or questions regarding the course, you should contact your lecturer as soon as possible and seek advice. Scheduled Student Advising Hours ~ Dr. Davis Monday & Wednesday Tuesday & Thursday Friday 2.30pm 3.30pm 10.30am 11.00am By appointment only Contacting the course lecturer Your lecturer is Professor Paul Davis and he can advise you in three ways: By at By telephone at (extension 2331) At his office: #311, Dostyk Building If the matter is urgent you may call my mobile: KIMEP BSc Program, Spring Semester

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