CONTROL ROOM MANAGEMENT: GUIDANCE FOR AND LESSONS LEARNED FROM DEVELOPING AND IMPLEMENTING A WORKABLE PROGRAM

Transcription

1 WEBINAR CONTROL ROOM MANAGEMENT: GUIDANCE FOR AND LESSONS LEARNED FROM DEVELOPING AND IMPLEMENTING A WORKABLE PROGRAM April 16, :00 1:30 p.m. Eastern Time Online is authorized by IACET to offer 0.2 CEUs for the webinar. 1

2 OVERVIEW The Pipeline and Hazardous Materials Safety Administration (PHMSA) regulations for control room management (CRM) prescribe extensive safety requirements for controllers and control rooms that remotely monitor and control liquid and gas pipelines which are regulated under 49 CFR, Parts 192 and 195. Owners and operators of these pipelines must develop, implement, and document their policies and procedures, training of personnel, and incorporation of the CRM requirements into the operations across pipeline systems. The Control Room Management: Guidance for and Lessons Learned from Developing and Implementing a Workable Program webinar will provide information that has been gained from practical experience in more than 100 control rooms. The speaker will describe the lessons learned from multiple CRM projects. These projects included CRM plan development and implementation, regulatory compliance assurance, fatigue risk management, alarm management, workload assessments, and training programs. He will discuss the process for improving a CRM plan, who shares the responsibility for maintaining a workable program, what roadblocks might be encountered, and he will review how to simplify the annual review process. WHO SHOULD ATTEND Anyone involved in the development and implementation of a Control Room Management (CRM) program, including, but not limited to: Compliance managers, supervisors, and coordinators Control room managers and operators In-house and compliance auditors LEARNING OUTCOMES Use a process for development, improvement, and implementation of Control Room Management (CRM) plans that involves the right people at the right time Develop statements of shared responsibilities for all who are involved in CRM plans Identify roadblocks to implementation and how to overcome them Develop a simple work plan for CRM plan annual reviews REGISTER 4601 TODAY! DTC Blvd., CALL Suite OR VISIT 2

3 AGENDA Thursday, April 16, 2015 Introduction to CRM improvement process o Involving the right people o Answering the right questions The importance of shared responsibilities o It s not just controllers who have responsibilities Implementation roadblocks o What are the roadblocks? o How can they be overcome? Annual reviews simplified o Records needed INSTRUCTOR Charles Alday / Principal CRM Consultant / Pipeline Performance Group Charles has 45 years of experience in pipeline construction, operations, maintenance, management and consulting. For the last six years, of his 30 year career, with Colonial Pipeline Co. he has worked with people and teams in all parts of the organization as leader of their Operational Excellence program designed to eliminate pipeline leaks, spills, and errors. A human factors program was the critical component of Operational Excellence. He has provided human factors and organizational consulting with many other pipeline companies, including the comprehensive analyses of eight pipeline control centers. He has led and participated in task analysis, time and task workload study, cognitive workload study and alarm study at Colonial Pipeline. Charles is a regular presenter at Southern Gas Association, American Gas Association, API Pipeline Conferences and Control Room Forums drawing from his extensive experience on topics related to fatigue, workload and training. He continues to maintain relationships and works closely with control rooms and PHMSA in regards to Control Room Management (CRM) compliance and best up-to-date practices. REGISTER 4601 TODAY! DTC Blvd., CALL Suite OR VISIT 3

4 INSTRUCTIONAL METHODS A Web-based PowerPoint presentation and online interactive question/answer session will be used in this webinar. REQUIREMENTS FOR SUCCESSFUL COMPLETION OF PROGRAM Participants must sign in for the duration of the program be eligible for continuing education credit. IACET CREDITS has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. is authorized by IACET to offer 0.2 CEUs for this program. WEB CONFERENCE PRESENTATIONS AVAILABLE ON CD CDs are available 48 hours after the webinar is complete. The cost per CD is $195 (add US $50 for international shipments). In addition, CDs are 1/2 price when ordered with a live webinar (add US $50 for international shipments). CDs are available 48 hours after the web conference is complete. Upon receipt of order and payment, the CD will be shipped to you via regular usps mail. In addition, a downloadable link to the presentation/materials is available for $195 as well (the link will be ed and no shipping is charged with this option). Note: All web conference CD/Link sales are final and are nonrefundable. LOGGING IN TO THE WEB CONFERENCE After registration, each registrant will receive a confirmation of payment or an invoice, depending on method of payment. Each registrant will also receive an with appropriate login information and more information regarding the event 24 hours prior to its start. To log on, you will need a computer with a broadband connection and audio system. WHAT IS A SINGLE SITE CONNECTION? A site connection allows a single connection to the Webinar. That connection is open to any number of users in a collaborative setting. Because there are no travel expenses and only a single registration fee is required, each additional participant lowers the cost per participant significantly. By purchasing a site connection, you can invite as many people as you would like to view and participate in the session from a single location. Set up the session in a conference room and project the presentation and chat on a large screen. You also have rights to distribute copies of the presentation materials to everyone involved. Please note that audio is received via the computer sound system and must be broadcast to your group. If for any reason a relevant stakeholder cannot co-locate for the session, we encourage you to include that person by purchasing an additional connection at the reduced fee of $195 per session. This will ensure that every member of a team receives the same relevant, timely information in the most efficient way. If you have any technical or purchasing questions, please contact us at Start Time: 12:00 p.m. Eastern Time United States Regional Start Times: 9:00 a.m. Pacific :: 10:00 a.m. Mountain :: 11:00 a.m. Central :: 12:00 p.m. Eastern Use the time zone converter ( to find your correct start time DTC Blvd., Suite 800 4

5 REGISTRATION INFORMATION Mail Directly To: Electric Utility Consultants, Inc. () 4601 DTC Blvd., Ste. 800 OR, scan and to: PLEASE REGISTER THE FOLLOWING CONTROL ROOM MANAGEMENT: GUIDANCE FOR AND LESSONS LEARNED FROM DEVELOPING AND IMPLEMENTING A WORKABLE PROGRAM: APRIL 16, 2015: US $345 EARLY BIRD ON OR BEFORE APRIL 15, 2015: US $295 ADDITIONAL CONNECTION: US $245 EARLY BIRD ON OR BEFORE APRIL 15, 2015: US $195 EACH NUMBER OF ADDITIONAL CONNECTIONS: WEB CONFERENCE PRESENTATIONS AVAILABLE ON CD/LINK CDs are available 48 hours after the webinar is complete. The cost per CD is $295 (add US $50 for international shipments). In addition, CDs are 1/2 price when ordered with a live webinar. In addition, a downloadable link to the presentation/materials is available for $295 as well (the link will be ed and no shipping is charged with this option). Note: All web conference CD/Link sales are final and are nonrefundable. CD Option Link Option ENERG ZE WEEKLY s Energize Weekly newsletter compiles and reports on the latest news and trends in the energy industry. Newsletter recipients also receive a different, complimentary conference presentation every week on a relevant industry topic. The presentations are selected from a massive library of more than 1,000 current presentations that has gathered during its 27 years organizing conferences. Sign me up for Energize Weekly. How did you hear about this event? (direct , colleague, speaker(s), etc.) Print Name Job Title Company What name do you prefer on your name badge? Address City State/Province Zip/Postal Code Country Telephone List any dietary or accessibility needs here CREDIT CARD Name on Card Account Number Billing Address Billing City Billing State Billing Zip Code/Postal Code Exp. Date Security Code (last 3 digits on the back of Visa and MC or 4 digits on front of AmEx) OR Enclosed is a check for $ to cover registrations. All cancellations received on or before March 27, 2015, will be subject to a US $50 processing fee. Written cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other event or publication. This credit will be good for six months. In case of event cancellation, s liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at reserves the right to alter this program without prior notice DTC Blvd., Suite 800 5