5 TH ANNUAL STORM, PLANNING AND PREPARATION CONFERENCE:

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1 CONFERENCE 5 TH ANNUAL STORM, PLANNING AND PREPARATION CONFERENCE: Houston Marriott West Loop by the Galleria Pre-Conference Workshop All Hazards Emergency Predicting, Planning and Response: An Evolving Threat to Operations Monday, March 2, 2015 Hear Studies From: CenterPoint Energy ConEd Duke Energy Florida Power & Light Iberdrola US Verizon Wireless Sponsors is authorized by IACET to offer 0.9 CEUs for the conference and 0.4 CEUs for the workshop. 1

2 OVERVIEW The rules are changing for utility storm response efforts. Even under the worst of conditions, the expectation is that the lights come back on... fast. Restoring power in the wake of a major storm requires extensive planning and preparation that must be done well in advance of storm season. When a storm does hit, utilities must be prepared to quickly and effectively assess the damage to their system and provide their customers, regulators, and politicians accurate and timely estimated times of recovery. To do so, utilities must be able to communicate effectively, both internally with their restoration crews, and externally to community stakeholders. Featuring expert speakers from leading utilities and an extensive focus on forecasting, damage assessment, communications, mutual aid and vendor partnerships, this conference will provide utility attendees with the tools needed to effectively prepare and respond to the next major storm. WHO SHOULD ATTEND Utility emergency response analysts, managers and planners Utility logistics managers Storm/Restoration planning contract managers Project and field managers tasked with restoration management and operations Utility vendor partners who provide stsorm/restoration effort services and products Those involved with business continuity and/or operations Regulators and government officials involved coordinating utility restoration response LEARNING OBJECTIVES Discover the basics of a utility emergency restoration effort and what forecasting components make up the fulfillment of that effort Discuss how to make decisions on scaling up the restoration effort based upon projections of potential damage Define a resilient and high performance communications system and how it operates both internally and externally for the utility Explain how a new software platform will revolutionize how utilities and external vendors will speed up the damage assessment component of the restoration effort Examine how incident command systems work and how to operate such systems, with the best safety record and at lowest possible expense Learn how to discover, analyze, predict and manage man-made emergencies and disasters and how to gain buy-in from top management for such preparations Evaluate a separate industry s process, planning and restoration efforts to provide insight on increasing efficiency and effectiveness for the utility industry Explore a state regulator s model for cooperative energy assurance and regulatory oversight 2

3 Monday, March 2, :30 1:00 p.m. Registration 1:00 1:30 p.m. Welcome Address and Definition of Objectives by CenterPoint Energy - David Baker, Division Vice President, Distribution Power Delivery, CenterPoint Energy SESSION I: PREPARATION, FORECASTING AND PRE-STORM 1:30 2: 15 p.m. Planning & Preparation for Emergencies: Ready for All Circumstances 2:15 2:45 p.m. Networking Break ConEd has been in an All Hazards Planning mode for a few years. Experiencing diverse and the most damaging events in the past 15 years, ConEd will go in depth on how they have changed their analytics on probability, preparation and operations planning to prepare for any kind of system disruption and loss of automation. - Andy Tiao, Director of Emergency Response, ConEd 2:45 3:30 p.m. Business Decision Guidance: Tolls for Crew Level Decisions Ahead of Potentially Severe Weather Holding over crews, calling out additional resources, and placing them in the right locations ahead of potentially severe weather are common and expensive decisions that utility companies often face. CenterPoint Energy and ImpactWeather will discuss how the Thunderstorm Severity Index (TSI) has helped provide the right business decision guidance at the right time to aid the decision process for maximum effectiveness and reduced budget risk. - Fred Schmude, StormWatch Team Manager, ImpactWeather - Wayne Scott, Regional Supervisor of Distribution Control, CenterPoint Energy 3:30 4:15 p.m. Preparing to Restore Grid Modernization Assets After Storms As utilities become more and more dependent on grid modernization assets for automation and metering, it is critical that they have a plan to restore those assets in a timely manner. Duke Energy recognized this need and developed a plan to ensure their teams are prepared to restore the new technology with the same level of confidence they have developed to restore older technology. Duke Energy will present an overview of the plan and how they developed it. - Jeff Riggins, Director, Major Incident Management (T&D), Duke Energy A terrific opportunity to hear case studies and learn from peers about best practices networking! Operations Manager, BCEM, PGE The conference was eye opening. It has good topics covered for all. No matter at what stage your action plan is in, if you re starting a new plan or just tweaking and existing plan. Line Supervisor, Huntsville Utilities 3

4 Monday, March 2, 2015 (CONTINUED) 4:15 5:00 p.m. Planning & Preparation Panel, Vendors & Utilities Working Together A mixed panel of utility and vendor members explain how they have worked together in the past and how vendors have responded to the changes in the planning and preparation process. Moderator: Jim Nowak, Director of Utility Services, ARCOS Panelists: - Andy Tiao, Director of Emergency Response, ConEd - Iliana Rentz, Emergency Preparedness Program Manager, FP&L - David Hess, CPS, Sr. Manager, Purchasing & Logistics, CenterPoint Energy - Fred Schmude, StormWatch Team Manager, ImpactWeather - Stephen McMaster, Owner/Partner, SAMsix Great conference! Lots of excellent ideas and topics. Any utility emergency preparedness leader would benefit from it. Project Manager, DTE Energy 5:00 6:00 p.m. Networking Reception Sponsored by Tuesday, March 3, :00 8:30 a.m. Continental Breakfast SESSION II: RESPONSE OPERATIONS AND RESTORATIONS, SYSTEMS AND SOLUTIONS 8:30 9:15 a.m. Incident Command Systems and the adoption of ICS Principles FP&L will present on their ICS and the implementation for their service areas. FP&L will survey the attendees prior to the conference for their insight and responses to ICS and how differences of preparation and implementation have been successfully and not so successfully implemented. Various aspects of ICS including organizational design, internal communications, and coordination with external Emergency Management agencies, i.e. state and local EOC s, police, fire, etc. will be expored. - Iliana Rentz, Emergency Preparedness Program Manager, Florida Power & Light 9:15 10:00 a.m. Best Practices in Internal and External Communications 10:00 10:30 a.m. Networking Break Good communications are absolutely critical for emergency planning and response. This interactive session will include discussions and case studies on creating systems and procedures to ensure satisfactory communications before, during and after events. Topics will include internal and external communications, including political and emergency management officials. Iberdrola USA companies include New York State Electric and Gas (NYSEG), Rochester Gas and Electric (RG&E) and Central Maine Power (CMP). - James Salmon, Director of Emergency Preparedness, Iberdrola USA REGISTER 4601 TODAY! DTC Blvd., CALL Suite OR VISIT 4

5 Tuesday, March 3, 2015 (CONTINUED) 10:30 11:15 a.m. State of the Art Tools for Damage Assessment SAMSix and ConEd jointly developed a GIS based software solution that has dramatically enhanced their ability for damage assessment and prioritization. This process has implications for utilities across the continent as they work to improve their internal systems, legacy systems and creating new systems for their own service territory. - Stephen McMaster, Owner/Partner, SAMsix - Andy Tiao, Director of Emergency Response, ConEd 11:15 a.m. 12:00 p.m. : A of Technology in Storm Response 12:00 1:30 p.m. Group Luncheon The utilization of our in-house developed Situational Awareness application has aided in our restoration effort, increasing estimated on time accuracy and therefore, customer satisfaction as well as providing opportunity for workforce efficiencies from an operations and dispatching standpoint. - Ed Scott, Director of Operations, CenterPoint Energy SESSION III: EXTERNAL VOICES AND THEIR IMPACT ON UTILITY EMERGENCY RESPONSE 1:00 2:00 p.m. Ohio PUC s Regulatory Perspective and Cooperation Model for Energy Assurance The state of Ohio has worked diligently to strengthen their partnerships with both regulated and non-regulated utilities for disaster planning and recovery. These partnerships not only include methods for establishing and maintaining working relationships before and after the storm but also assist with understanding cybersecurity from both perspectives. Hear insights to their strategy for collaboration, including relationship-building techniques, and how they are working with utility partners to understand and mitigate both storm and disaster events plus the now ever-present cyber threat. - Amanda Stallings, Utility Specialist, Public Utilities Commission of Ohio 2:00 2:45 p.m. Mobile Operation Center Operations and Integration ComEd utilizes a state of the art Mobile Operations Center (MOC) that incorporates three different and unique functions to include damage assessment, crew training and public relations. A great deal of effort went into the planning, design, procurement and operations development for the MOC. ComEd will present on the process, the functions and operations of the MOC and how this tool increases the effectiveness of the restoration response. - Stephen Lusted, Senior Emergency Preparedness Administrator The conference was extremely interesting and informative. The expertise of the presenters, as well as the attendees, was unmatched. Civil Engineer, TVA 5

6 Tuesday, March 3, 2015 (CONTINUED) 2:45 3:30 p.m. A View from the Communications Industry: Verizon Wireless We all rely on our wireless devices, from performing business functions to checking in with the family. When disasters interrupt our days, how will you communicate? What have the wireless carriers done to protect the network and respond to disasters? Learn what Verizon Wireless has in place now to safeguard the networks, how they respond to natural and man-made events, and what assets and the timing of their deployment are pressed into action during recovery. - Tom Serio, Manager, Business Continuity/Disaster Recovery, Verizon Wireless 3:30 3:45 p.m. Conference Wrap Up, Final Questions and Adjournment 6

7 PRE-CONFERENCE WORKSHOP: ALL HAZARDS EMERGENCY PREDICTING, PLANNING AND RESPONSE: AN EVOLVING THREAT TO OPERATIONS MONDAY, MARCH 2, 2015 OVERVIEW This workshop will focus on how to incorporate an all-hazards philosophy into your company and concrete steps you can take to manage a range of hazards in your service territory. The workshop is designed to provide an overview of how to evaluate a utility s overall exposure to both natural hazards and man-made threats. It will explore how to prioritize those hazards, prepare for the range of known and unknown situations and manage the response to those incidents. LEARNING OUTCOMES Review how to apply the principles of an all-hazards emergency management philosophy to utilities Explore ways to structure a hazard analysis to identify and address your company s hazards Develop cross-discipline teams within an integrated utility which align risk management, business continuity, disaster recovery and emergency management Review best practices in emergency management organizations Discuss tactics to sustain an all hazards program and culture Demonstrate a continuous process for improvement in addressing all hazards Monday, March 2, :00 8:30 a.m. Registration and Continental Breakfast 8:30 a.m. 12:00 p.m. Workshop Timing INSTRUCTOR Workshop Agenda Hazards 101, a universal look at what threats are posed to a utility and its service area An evaluation scorecard of current state of hazards and risk management analysis How utilities can create an all hazards planning process using probability analysis How your utility can undertake a process across different disciplines to improve your current planning and preparation procedures for all hazards Discussions on what can be done on the emergency management, disaster recovery side of the utility during service disruptions that are unexpected and need immediate redress Define and explore how Incident Command Systems play a role in emergency management and disaster recovery Thomas Ryan / Davies Consulting Tom Ryan has twenty one years of experience in emergency management, emergency response and the energy sector. Mr. Ryan has delivered expert advice in the areas of operational improvements, program, risk and knowledge management, plus training and exercise delivery. Mr. Ryan has responded to international level incidents in the National Capital Region and has experience in the electrical and nuclear energy industries. He remains current in Incident Command Systems and response as a first-responder in suburban Washington DC. He has first-hand experience in engineering firms, emergency management and emergency response which has resulted in multiple instances in the management and delivery of training and exercises. Mr. Ryan is certified through FEMA Emergency Management Institute on the Incident Command System, the National Incident Management System and the National Response Framework. He is also certified by the Maryland Fire and Rescue Institute as an Instructor. Mr. Ryan has a BA from Colby College and a Masters of Sciences in Engineering and Management Systems from George Washington University with an emphasis on Disaster, Crisis and Risk Management. 7

8 INSTRUCTIONAL METHODS PowerPoint presentations, case studies, and panel discussions will be used in this conference. REQUIREMENTS FOR SUCCESSFUL COMPLETION OF PROGRAM Participants must sign in/out each day and be in attendance for the entirety of the conference to be eligible for continuing education credit. IACET CREDITS EVENT LOCATION has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. is authorized by IACET to offer 0.9 CEUs for the conference and 0.4 CEUs for the workshop. A room block has been reserved at the Houston Marriott West Loop by The Galleria, 1750 West Loop South Fwy, Houston, TX 77027, for the nights of March 1-2, Room rates are $189, plus applicable tax. Call for reservations and mention the program to get the group rate. The cutoff date to receive the group rate is February 2, 2014, but as there are a limited number of rooms available at this rate, the room block may close sooner. Please make your reservations early. PROCEEDINGS A copy of the conference proceedings will be distributed to attendees at the event. If you are unable to attend or would like to purchase additional copies, flash drives are available two weeks after the conference is complete. The cost per flash drive is US $395 (add US $50 for international shipments). Flash drives include visual presentations only. Upon receipt of order and payment, the flash drive will be shipped to you via regular USPS mail. NOTE: All presentation flash drive sales are final and are nonrefundable. SPONSORSHIP OPPORTUNITIES Do you want to drive new business through this event s powerful audience? Becoming a sponsor or exhibitor is an excellent opportunity to raise your profile before a manageably sized group of executives who make the key purchasing decisions for their businesses. There is a wide range of sponsorship opportunities available that can be customized to fit your budget and marketing objectives, including: Platinum, gold, or VIP sponsor Workshop sponsor Reception host Lanyard sponsor Networking break host Luncheon host Tabletop exhibit Breakfast host Custom sponsorship opportunities are also available. Please contact Greg Riddell at or griddell@euci.com for more information. REGISTER 4601 TODAY! DTC Blvd., CALL Suite OR VISIT 8

9 REGISTRATION INFORMATION Mail Directly To: Electric Utility Consultants, Inc. () 4601 DTC Blvd., Ste. 800 PLEASE REGISTER THE FOLLOWING EVENT LOCATION A room block has been reserved at the Houston Marriott West Loop by The Galleria, 1750 West Loop South Fwy, 77027, for the nights of March 1-2, Room rates are $189, plus applicable tax. Call for reservations and mention the program to get the group rate. The cutoff date to receive the group rate is February 2, 2014, but as there are a limited number of rooms available at this rate, the room block may close sooner. Please make your reservations early. DISCOUNTED REGISTRATION FOR ATTENDING BOTH 5TH ANNUAL STORM, PLANNING AND PREPARATION CONFERENCE AND PRE-CONFERENCE WORKSHOP: ALL HAZARDS EMERGENCY PREDICTING, PLANNING AND RESPONSE: MARCH 2-3, 2015 : US $1795 EARLY BIRD ON OR BEFORE FEBRUARY 20, 2015: US $1595 5TH ANNUAL STORM, PLANNING AND PREPARATION CONFERENCE CONFERENCE ONLY MARCH 2-3, 2015 : US $1395 EARLY BIRD ON OR BEFORE FEBRUARY 20, 2015: US $1195 PRE-CONFERENCE WORKSHOP: ALL HAZARDS EMERGENCY PREDICTING, PLANNING AND RESPONSE: AN EVOLVING THREAT TO OPERATIONS ONLY MARCH 2, 2015 : US $595 EARLY BIRD ON OR BEFORE FEBRUARY 20, 2015: US $495 I'M SORRY I CANNOT ATTEND, BUT PLEASE SEND ME THE CONFERENCE PROCEEDINGS FOR US $395. (PLEASE ADD $50 FOR INTERNATIONAL SHIPPING.) ENERG ZE WEEKLY s Energize Weekly newsletter compiles and reports on the latest news and trends in the energy industry. Newsletter recipients also receive a different, complimentary conference presentation every week on a relevant industry topic. The presentations are selected from a massive library of more than 1,000 current presentations that has gathered during its 26 years organizing conferences. Sign me up for Energize Weekly. How did you hear about this event? (direct , colleague, speaker(s), etc.) Print Name Job Title Company What name do you prefer on your name badge? Address City State/Province Zip/Postal Code Country Telephone List any dietary or accessibility needs here CREDIT CARD Name on Card Account Number Billing Address Billing City Billing State Billing Zip Code/Postal Code Exp. Date Security Code (last 3 digits on the back of Visa and MC or 4 digits on front of AmEx) OR Enclosed is a check for $ to cover registrations. All cancellations received on or before January 30, 2015 will be subject to a US $195 processing fee. Written cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other event or publication. This credit will be good for six months. In case of event cancellation, s liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at reserves the right to alter this program without prior notice. 9