Networking Skills in Latin America

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1 Networking Skills in Latin America Results Presentation prepared for: Cisco Networking Academy January 2013 Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.

2 Project Overview: Objectives To demonstrate the networking skills gap for eight specified countries within Latin America, and across Latin America in aggregate. Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Peru, Venezuela To identify variations between Network skills demand in Essential and Emerging Technologies. Essential: Routing, Switching, Wireless, VOIP, Security Skills Emerging: UC, Video, Cloud, Mobile, Data Center Virtualization Ultimately, to illustrate the impact that future demand for networking skills will have on the current need for increased essential skills development

3 Project Overview: Approach IDC utilized numerous sources to estimate the skills gap in Latin America. IDC forecasts Demandside interviews Nearly 800 (encompassing multiple size & vertical industry segments) Publically available metrics GDP, labor statistics, etc. side interviews to validate assumptions and provide an additional checkpoint. IDC constructed a highly detailed model that relied on multiple inputs to estimate the supply and demand for various levels of networking skills in eight key countries in Latin America

4 Networking Skills Gap Analysis: Fast Facts 350, ,200 Total 250,000 Emerging Skills Gap 150,000 50, ,800 Total Essential of essential networking skills must be sufficient to fill both the current demand, and also account for matriculation of staff to roles that require emerging networking skills.!

5 Overview of Total Network Skills Demand in 2015 by Country % Skills Gap in

6 Total Networking Skills Gap Overall: Gap is Growing between and Demand (Total Networking Skills) 900, ,000 and Demand Gap range is 27% to 700,000 Demand 35% for 2011 to ,000 respectively. 500,000 Impact: Greater risk in adoption Greater use of consultants Higher cost of staff Slower adoption of 0 technologies Gap 313 6

7 Network Skill /Gap by Segment Total Networking Skills 1,000, , ,000 Gap Essential Networking Skills 600, ,000 Gap Emerging Networking Skills Gap Gap 313 7

8 Technology Growth: New Solutions Driving Investments New Networking Solutions Revenue Growth $M ( )* $7,000 $6,000 Data Center Virtualization technologies CAGR % $5,000 $4,000 $3,000 $2,000 Mobility technologies Cloud Computing technologies Video technologies 9% 77% 34% $1,000 $ $M *Data comes from IDC s internal quarterly tracking Unified Communications technologies 8% In 2012, the ICT industry's shift to its third major platform of growth built on mobile, cloud, social, and Big Data technologies has accelerated, forcing the industry's leaders to make bold investments and fateful decisions. "Mobility wins" will be the top theme of the year as mobile devices out ship PCs by more than 2 to 1 and generate more revenue than PCs for the first time. Big Data will join mobile and cloud as the next "must have" competency as the volume of digital content grows. Source: IDC Latin America Unified Communications Tracker, Cloud Solutions and Enterprise Mobility

9 Factors Impacting Skill Demand: Horizontal and Crosstechnology Skills QUESTION: Are you expecting to need new or extra skills in the following areas in the next 1224 months? 65% 70% 75% 80% 85% 90% General networking skills (maintenance & operations) 85% PC hardware and software skills 80% Network design and architecture 73% Security skills 87% Essential Technologies Wireless network skills 82% IP telephony and IP network skills (VoIP) 73% Data center networking skills Understanding how applications, such as unified messaging and video conferencing can impact business Cross technology skills (i.e. multiple technology skills in same person) Understand how the network can enable and impact business 80% 78% 81% 80% Emerging Technologies Cross Technologies Base= All respondents N=767 Source: Networking Skills in Latin America IDC

10 Factors Impacting Skill Demand: Perceived Value of Certifications has Grown QUESTION: Do you believe that it will become more valuable for you in the future for people in your organization with networking skills to have professional certification? [SINGLE SELECT] Not at all important 1% For IT professionals, certification is an important motivational factor. Slightly important Neither Important nor Unimportant 3% 7% In the realm of new technologies and the growing adoption of outsourced network services, professional certifications have become very valuable across all verticals. Important Very Important 31% 58% Especially of note are: Financial, Government, Health, Education, Travel/Transport/Distribution, as well as Telecom. Base=All Respondents N=767 0% 20% 40% 60% 80% Source: Networking Skills in Latin America IDC

11 Skills Demand Growth Overall Networking: Networking Skills Outpace Technology Growth 900, , , , ,000 Total Networking Skills Growth in Latin America, ( ) Demand 0 Total Networking Skills Gap , , The evolution of technology necessitates more essential skills to address additional demand for skills to support emerging technologies particularly in security and data center technologies. Growth skill gap means there will be 2 unfilled positions for each employed professional in security and data center technologies by 2015 Source: Networking Skills in Latin America IDC

12 Skill Demand Growth Essential Networking: Security Skills Fuel Growth 600, ,000 Essential Networking Skills Gap in Latin America, ( ) 150,000 Essential Skills Gap , ,107 50,000 Demand For professionals with a base level of networking skills, IDC projects that in 2012, 68% will add security skills, 22% will add wireless, and 10% will add VOIP technologies skills. Source: Networking Skills in Latin America IDC

13 Skill Demand Growth Emerging: New Technologies Drive the Skills Growth 350,000 Emerging Networking Skills Gap in Latin America ( ) 150,000 Emerging Skills Gap ,056 82, ,000 50, , ,000 Demand IDC anticipates that staff with essential networking skills will be called upon to augment their skill set to support emerging technologies. The rapid adoption of new technologies will place increasingly greater demand on companies to find staff with the skills necessary to extract the maximum value from technology investments. Source: Networking Skills in Latin America IDC

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