Annual analysis. LEASING TRENDS From Green to Corporate Social Responsibility 12. COMPANY PRESENCE AND FLEET SIZE Who s where 16

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1 Annual analysis Fleet Europe s annual focus on leasing in Europe opens with an article where European leaders discuss the trends and issues impacting the leasing industry, and the opportunities that are emerging as a result of market evolutions. Our report contains a comparative list of the major international leasing company s global presence and their fleet size in each country. It also presents an overview of each leasing company s latest developments in terms of network, products and services. Each company also presents its international coordination unit and outlines its future plans. LEASING TRENDS From Green to Corporate Social Responsibility 12 COMPANY PRESENCE AND FLEET SIZE Who s where 16 COMPANY PROFILE Company latest developments, evolution of fleet size, international coordination unit, future plans, 26 FleetEurope Magazine 42 11

2 Leasing trends From Green to Corporate Social Responsibility We asked the directors and CEO s of the most important international leasing companies what trends they were noting on the European market. For the third consecutive year, green is one of the subjects which comes up more frequently, but it s not the only one: business opportunities in the East, Corporate Social Responsibility, internationalisation and TCO also make an appearance, amongst many other subjects. Axelle DEMOULIN Many large clients are continuing to grow internationally and expect their business partners to grow with them. Although green is once again one of the burning issues this year, not all the players have the same point of view on this question. Using green knowledge better According to Jörg Essig, of Daimler Fleet Management, Ecological responsibility, a positive image, and an increasing impact on business results due to new CO 2 regulations, for instance are growing in importance as factors in consultation discussions. Olivier Fossion, of ALD Automotive, also believes that the green issue is getting more sophisticated: Interest in green(er) vehicles will continue rising, but in a more elaborate way, taking into account CO 2 emissions, fuel consumption, and other pollutants such as NOx, particles, etc. In the same way, KBC believes that being green means finding a balance between ecology and economy, while still respecting the driver. Stany Van Besien and Tom Vlaminck: For a lot of customers the challenge over the coming years will be to find the right balance between keeping the budget stable, while polluting as little as possible and keeping the driver satisfied. So, offering the optimal car in a shortlisted car list will be core, and the lease partner could have a major consultative role in this selection and decision process. GE also agrees on the importance of green expertise: Our customers expect that we continue to be proactive in terms of guidance and expertise to reduce emissions and prepare for the future. As green concerns grow, fleet managers expect legislation demands and other environmental pressures to get tougher. FleetEurope Magazine The future will be greener still Nevertheless, in the eyes of Nick Brownrigg, of Masterlease, even if green is much talked about, it is still not a predominant factor in client choice: Recent research carried out by Masterlease shows that despite political and business pressure, the environment is still not a major factor for fleet decisionmakers across the world when looking at strate

3 gic vehicle procurement. However, we think that it will become an increasingly important factor in fleet decisions because it is something that all large businesses will have to act on. Increasingly leasing companies will be offering innovative ways to help businesses to reduce the environmental impact of their fleets, both by vehicle choice and changing driver behaviour. Christel Reynaerts of Alphabet agrees that green is gaining importance, even if companies have not yet structured their fleet in a green way. The high fuel costs and CO 2 tax on vehicles have accelerated the green trend. However, while some large multinationals have started to adopt sustainable policies, most companies have not yet put a truly green fleet policy in place. Companies need toptobottom reviews of their activities to understand how they can make improvements and then implement an action plan. CSR Matt Dyer, of LeasePlan International, has noted for his part a move from a solely 'Green' focus to a more comprehensive CSR (Corporate Social Responsibility) approach for global fleets: In the past couple of years many companies have adopted Green measures, from offsetting CO 2 emissions to a more comprehensive carbon footprint measurement and management program. These programs typically include elements such as driver training and effective car maintenance and also have a positive Accident prevention and driver safety are social responsibility issues that will become increasingly significant. impact on employee safety. In the future we will see an increasing number of corporations taking a more comprehensive CSR approach, which means balancing the environmental impact of their fleet with employee safety whilst keeping a close eye on the cost related impact of these measures. Olivier Fossion has a similar view: Corporate Social Responsibility is also on the agenda of most companies, including, but not limited to: green fleet policies, safety programs, bundling of fuel In the future we will see an increasing number of corporations taking a more comprehensive CSR approach. cards and insurance departments becoming part of the fleet stakeholders. Grégoire Chové, of Arval, has also observed a rising concern for social & environmental stakes. CEE Five years after the opening of the European Union to new members from the Centre and the East, international suppliers still believe in the growth potential of the CEE region. Stany Van Besien and Tom Vlaminck estimate that Central and Eastern Europe will continue to boom and present excellent growth figures, including in fullservice leasing. Most markets in this region are far from being mature but fullservice leasing is unquestionably making ground. The learning curve of the product follows the same logical steps as in Western Europe, many years ago, however the speed of adoption is much higher. Christian P. Rehbein of Sixt Leasing also notes the rising potential in Eastern Europe as more and more businesses are expanding into these countries. Innovative solutions Michael Schmied, of BAWAG believes that the trend towards service modules and hence away from standard packages is still continuing, thus the providing of tailormade solutions is becoming increasingly more common. Wim Halsberghe, of Fleet Synergy International, goes further: It will be no surprise that (international) leasing companies will also have to offer solutions adding value and going far beyond the daily management of their customers car fleet. It will be our job to rethink mobility solutions, consolidate the direct relationship with the drivers and put a strong emphasis on sustainable fleet management solutions. Jörg Essig speaks of best in class solutions: More and more customers are requesting offers from captive leasing companies to get the best offer for their car brands. Therefore it is essential that we can offer to our customers an allinclusive solution, vehicle plus additional services, that fits their requirements and that are best in class. Bob Stehman of ING Car Lease believes that pressure from non traditional players such as dealers, brokers, and captives will require leasing companies to come up with non traditional approaches and innovative solutions. He adds that the maturity of the product lifecycle will force leasing companies to develop new products offerings and marketing approaches (environment, mobility, TCO ), in order to avoid commoditisation. Grégoire Chové believes that quality of Service is at the top of customers priorities and customer expectations are increasing. Driver needs are FleetEurope Magazine 42 13

4 The digitalization of the business is leading to demands for solutions that allow employees to work from anywhere at anytime. FleetEurope Magazine key considerations, which means services targeted at the drivers of the vehicles will develop, believes Bob Stehman. For Marc Demoulin, of GFS, an important aspect will be the ability for international lessors to consolidate data from all around the world. He also believes that leasing companies will be asked to provide more and better consultancy. Glocal Another trend that has been identified is the need to be present globally without loosing the local touch. As Nick Brownrigg explains: We believe that major corporates are going to be looking for European fleet suppliers who have global presence but work with experienced local staff on the ground. The best European fleet deals get the right balance between cost and benefits by combining international expertise with detailed local knowledge, i.e. by using central coordination and management but taking into account tax differences, local customer requirements and legislation. These deals can offer significant cost savings while ensuring smooth implementation. Stany Van Besien and Tom Vlaminck, on the other hand, stress the importance of the local aspect. They believe that international companies will rediscover the added value of local and regional lease companies. Nowadays international deals with one Pan European lessor are most often negotiated between HQ from the lessor and HQ from the customer, with low involvement of the local people and limited understanding of the existing network. KBC Lease is convinced that selecting a local or regional lease partner will avoid the risks of service discrepancies, disengaged local management and dissatisfied drivers. Mobility Mobility is one of this year s buzz words. Christel Reynaerts explains: The digitalization of the business world, increasing pace of business, and refocused attention on work/life balance is leading to demands for solutions to save time, acquire information faster, and allow employees to be more flexible to work from anywhere at anytime. Only through crossborder traffic, efficient logistics and mobile solutions for employees can companies meet the today s fastpaced requirements. Mobility has to be achieved independently of time and place. On the same subject, Christian P. Rehbein explains that customers show a tendency to have mobility out of one hand, which means rental vehicles from one hour up to leasing vehicles for 5 years. This movement will continue because companies gain synergies and reduce their costs. Driver safety Just like last year, the safety issue, driven by the duty of care legislation in the UK, is continuing to gain importance. One aspect put forward by Christel Reynaerts: Motorvehicle accidents are the top cause of workrelated injuries. Some governments are turning to solutions which make corporations adopt social responsibility schemes to increase public safety. Accident prevention and driver safety are social responsibility issues that will become increasingly significant in the coming years. Amongst challenges which clients will have to face up to, Grégoire Chové also cites driver safety. An aspect which Marc Demoulin links with green fleets and ecodriving, thus demonstrating that where safety is concerned, green and safety are going in the same direction, that of reducing risk and cost. TCO When talking with international fleet suppliers, TCO is always inevitably mentioned. Some companies note among their clients a growing concern for TCO. Jörg Essig remarks that:

5 TCO has become a dominant aspect in the discussions with our customers, as does Christel Reynaerts: More and more fleet managers are basing their decisions on a priceperkilometre calculation rather than lease rates only. The total cost of ownership for an international fleet gives managers insights into the costs of a company car fleet over its entire lifecycle and ways of controlling those costs. Grégoire Chové, from Arval, speaks of a rising demand for TCO optimisation. And Marc Demoulin emphasises that TCO management will lead to greater transparency in the proposals. New segments European suppliers are beginning to be interested in a relatively new segment: small and medium companies and even independent traders. Jör Essig observes that: demand for fleet services by small and mediumsize companies as well as from business customers (e.g. lawyer, etc.) will also increase. At Arval, they are also noting this trend to open operational leasing to small enterprises. A few suppliers Nick Brownrigg: In recent years there has been much talk about large European businesses switching to single international fleet suppliers, rather than using different leasing companies in each country. However, we believe International companies will rediscover the added value of local and regional lease companies. that over the next couple of years we will actually see these businesses looking to move back to two or three suppliers across Europe. This gives the advantage of being able to take into account local sensitivities and preferences without being a onesize fits all solution. Christian P. Rehbein also expects continuous movements to a one or two supplier strategy. Outsourcing Externalising the management of certain aspects of their fleets enables companies to concentrate on what they do best their core business; a trend which is not about to disappear, as Matt Dyer explains: Due to increased competitive pressures, more companies are focusing their internal resources on their core activities and competences. Consequently, they need to be able to rely on their business partners for their noncore processes. Companies are increasingly expecting us to provide an endtoend fleet management service; managing all fleet related activities on behalf of our client including elements such as fleet policy development, direct driver communication and TCO control. Christel Reynaert adds that: Outsourcing is particular relevant in fleet financing and management. Companies choose to finance fleets and relevant services with external funds to minimise the drain on internal funds. Outsourcing not only fleet financing but also fleet management accident management, fuel management, etc. allows the company to free up precious (and expensive) management resources. Grégoire Chové believes that this trend will lead to the development of full outsourcing solutions. Internationalisation and central coordination For Christel Reynaerts, One of the most widespread trends in the fleet management and leasing sector is the internationalisation of fleet solutions. More and more international organisations are choosing to develop and implement consistent, companywide car policies, driven by operational efficiencies and cost advantages. Matt Dyer subscribes to this point of view: Many of our large clients are continuing to grow internationally and expect their business partners to grow with them. In order to manage their international expansion in an operationally efficient and costeffective way, there will be a continued focus on process and policy harmonization in fleet management. Christel Reynaerts follows the same line of thinking: An international fleet brings its own challenges. Central coordination is high on the list for many multinationals. However, tax, registration, insurance, and legislative regulations vary from one country to another. In addition, individual clients may have their own companyspecificrequirements. Each of these items has to be handled locally, but the solution must be centrally coordinated and implemented to achieve costreduction targets. Central managers are therefore required not only to provide efficient solutions, but also to drive and monitor local management. It is obvious therefore that they expect central coordination from their fleet suppliers. The high fuel costs and CO 2 tax on vehicles have accelerated the green trend. Challenges for clients Grégoire Chové puts himself in the place of clients and underlines the major challenges they have to face: The rocketing rise in fuel prices, along with CO 2 reductions, are preoccupations shared by the major international companies and countries with dazzling economic growth, such as India, Turkey and the countries of Eastern Europe. Nevertheless, this increase in the cost of vehicle use taxes, insurance, fuel is going to weigh heavily on car fleet management. This is no doubt the reason why Marc Demoulin predicts that the downsizing of the fleets is a trend set to continue. FleetEurope Magazine 42 15

6 ALD Automotive Subsidiaries: Recently opened subsidiaries. Algeria Opened March 2007 Mexico, Serbia & Malaysia Opened summer 2007 Environmental offer: ALD Automotive is now able to deliver the carbon footprint of any client s fleet. ALD Automotive also helps clients in reducing CO 2 emissions through a range of analysis and consultancies, from fuel overconsumption measurement, wise car selection according to actual use, to environmentally friendly driving trainings in all European countries. Fuel consumption and CO 2 emission reductions are monitored and infer in savings, driven by ALD Automotive s unique TCO analysis program. ALD Automotive provides its clients with a unique and tailored TCO approach showing the exact breakdown of all the different costs related to the fleet, and identifying levers to manage these costs in actual economical context. Activities coordinated by ALD International (based in Paris). ALD International owns the entire network and manages the relationship between Société Générale and the ALD Automotive network. Structure organised by region. Commercial level: ALD International a group of 10 Key account managers, of which 4 regional managers, are fully dedicated to the development of international business in their respective areas (Nordics & Baltics, Western Europe, Central & Eastern Europe and the Mediterranean countries). A team of more than 40 international coordinators based in the different countries liaise with the local teams for the implementation and followup of the international contracts. Management, coordination, followup and reporting of all commercial activities (both local and international) are done through an online, internet based, group wide CRM tool, available to all sales teams. 39 countries Gianluca Soma Total number of staff: 3,600 Société Générale Group Active in the market since: 1946 Continued strong organic growth across the entire territory, both through the growth of existing accounts as well as through the development of new accounts and specific market segments. 680, ,250 What are ALD Automotive s priorities for the next 12 months? Olivier Fossion: Our priorities for the coming 12 months are: Further enhancements to our local and international online reporting systems Development of our insurance offering, both on the product as well as on the reporting capabilities. Development of the SME fleet segment in all markets. Olivier Fossion is Head of International Sales. 531, ,682 Fleet Europe Magazine Alphabet Subsidiaries: In 2007 Alphabet opened offices in Mexico and Denmark. Alphabet is now present throughout Scandinavia and made the first step in the Americas. Alphabet is now considering future growth in new markets to complete its European coverage as well as growth into other parts of the world and will give more information after the plans are clarified. 15 countries KarlHeinz Kral Total number of staff: 700 owned by BMW AG Active in the market since: 1997 Alphabet experienced an above average growth of 55,6% over the last year. Both, the ongoing organic growth and the acquisition of 252,768 LHS and DSL Fleetservices played a significant role in the increasing results in *Figures as of July 138,497 99, ,843 Alphabet offers a comprehensive range of fleet services for international companies, including fleet and process consulting, international account management, and online reporting for a clear overview of international fleets. New products include: Sustainable Business Case for Green Fleet (ASI) Alphabet also supports sustainable fleet management, which within the company means unifying efficiency aspects with the environment. Alphabet has developed a programme which includes valuable tools, solid advice and related products & services that help fleet managers improve total cost of ownership and productivity, profitability, employee attraction, and generate a positive corporate image. A sustainable managed fleet will improve fuel efficiency by driver training, tyre management, service, maintenance and repair as well as mileage management. AlphaDrive first international employee ownership solution offered in the fleet market. AlphaDrive is for companies that wish to provide cash allowance instead of company cars and who want a motivating mobility solution, while outsourcing the administration of these vehicles by taking advantage of the services and benefits offered by Alphabet. This product has already proven its value in some Alphabet countries and will be launched in more Alphabet countries. Risk Management A complete risk management solution which includes driver licence checking, online risk assessments and driver training. Alphabet companies are whollyowned subsidiaries and are organised into independent business with incountry expertise. The scope of services in each country is identical, but Alphabet has local solutions that respond to specific market and customer needs. The offices work closely together, so that international customers profit from aligned services and best practice sharing. The central office is located in Munich, Germany. The team is separated into three areas: International Planning & Marketing, International Sales & Key Account Management and Partner & Service Management. Christel Reynaerts is General Manager of International Sales & Key Account Management. Her team is comprised of ten members who focus on acquisition and account management of international customers, sales coordination between countries, sales steering, and strategic sales projects. The cooperation between the country offices and the central office in Munich runs very smoothly because of dedicated account managers in all countries where we are present. For purchasing, Alphabet has international agreements in place with vehicle manufacturers and dealers, fuel card providers, tyre manufacturers, and rental companies. In addition to the international deals, it negotiates with national networks to guarantee best coverage and service standards in the respective country. What are Alphabet s priorities for the next 12 months? Christel Reynaerts: The hottest topic today in fleet management is sustainable development; customers are asking solutions that combine efficiency with environment when designing their car fleet strategy and thus ensure their corporate social responsibility. Another issue on the rise, especially in the UK, is a corporation s responsibility for its mobile employees, to the employee, his family, and to the public at large. This issue has really gained momentum in the UK which is working on possible new legislation to hold corporations responsible for accidents involving their employees. Alphabet supports efforts of manufacturers and politicians to set the frame to ensure greatest safety for drivers and others. Christel Reynaerts is General Manager, International Sales & Key Account.

7 Arval Subsidiaries: Opened in 2007: India, Greece Ukraine under study Alliances/cooperation agreements: In 2008, Arval has signed an agreement for the takeover of XRent, the sixth largest actor in the Hungarian operational leasing market. This agreement will enable the new entity in Hungary to further its expansion in Central Europe, where the operational leasing activity is quite strong. As a result of this acquisition, Arval will become the 3 rd largest Hungarian operational leasing operator. No other alliance/cooperation agreement planned In 2007 our concept of Sustainable Mobility was developed throughout the group. With EcoDiagnostic and Ecoparc, Arval France is reconfirming its desire to play a driving role in sustainable mobility solutions and ecodriving. Enlargement of the Ecopolis project in Italy : Ecopolis People involves a revision of internal processes along with an agreement with the principles of Group Social and Environmental Responsability ; Ecopolis Fleet : advice to help clients make environmental choices, the establishment of a green car policy to reduce and compensate CO 2 emissions ; Ecopolis Mobility Point is an evolution of the approval given by Arval to garages for basic services. The objective is to make green garages available. This initiative may be extended to many other countries in time. In 2008 we will continue with the segmentation of our commercial approach and develop the very small companies sector. At an international level we will also develop our fuel offer and our web tools. For this fifth year of activities, the Corporate Vehicle Observatory (CVO) will extend its field of action to India, and strengthen its presence in Europe by bringing in Spain. Within the Arval Corporate Center, the Group Sales department headed by Grégoire Chové is especially in charge of: defining the Group Sales Strategy, building and supporting Arval entities in the implementation of common sales processes, tools and methodologies. Within the Group Sales Department, the International Business Office (IBO) was created in 1998 in response to market globalisation. This team dedicated to international business represents a sales force dedicated to prospecting and negotiating, which contributed in 2006 to nearly 20% of new vehicles on the road for the group. It numbered 75 clients present on average in 11 countries, and represented a total managed fleet of vehicles at the end of countries (17 through partnerships) Laurent Tréca Total number of staff: 4,000 BNP Paribas Active in the market since: 1989 Arval recorded abovemarket performances in 2007, with 8.7% growth in its leased fleet. Almost all countries contributed to the growth performances of Arval in Europe, with particularly strong development in the Mediterranean countries and in the Benelux. 602, , , ,132 What are Arval s priorities for the next 12 months? Grégoire Chové: For 2008 and the years to come, we plan to continue to grow our revenues despite cyclical uncertainties. By showing constant improvement in the services we provide and in our organisation and with customer satisfaction at the heart of our strategy, we endeavour to keep revenues at their highest level. Continuing our global growth by demonstrating outstanding performance wherever we are present. With this view in mind, several points are essential: Pursuing our international development Continuing with the segmentation of our commercial approach and developing the very small companies sector. Arval France is a pioneer in this field with its Auto Mobiles Pro offering Strengthening our actions in favour of sustainable development : increasing our role of advisor to fleet managers in order to help them establish green fleet policies, in particular through choosing clean vehicles, through the generalisation of ecodriving training and through setting up control and follow up tools for checking progress in environmental matters. Establishing innovative products such as the development of our fuel offer and our web tools. Improvement of our processes : ACE (Continuous Efficiency Improvement), an approach linked to substantial operational results. This method of undertaking projects aims to optimise the efficiency of the company s processes: quality, timescales, productivity. In 2007, the results achieved were substantial. For example, a reduction of 80% in the time taken to issue fuel cards in the UK and a reduction of 50% in the number of unfounded claims with suppliers in France. Grégoire Chové is Group Sales Director. Daimler Fleet Management Subsidiaries: We have introduced Daimler Fleet Management as a new product offering in Austria and Portugal we continue to look at interesting markets, mainly in Europe, especially Spain, and we would like to increase our product offer for commercial customers. We are also evaluating business in other growth markets. Alliances/cooperation agreements: We haven t formed any alliance or cooperation agreements. As part of Daimler Financial Services and therefore the Daimler Group, we are already part of a very strong automotive network. Additionally, in this way our customers can be certain that that the highest Daimler quality standards are fulfilled. We are enhancing out product range continuously to meet the requirements of all our target groups. While we have more customized services for our bigger fleet customers, we want to offer customers with smaller fleet sizes products and product bundles that meet their specific requirements and offer the perfect level of outsourcing for smaller companies. Recently we have started initiatives to promote service products to small and medium segments as well. Our dedicated International Sales Team is the goto contact for all international fleet customers. The team, headed by Jörg Essig (Daimler Fleet Management Sales Director Corporate Sales Europe), coordinates all international fleet topics with the relevant national DFM operations to ensure that local specifics are integrated into the international fleet approach. The team is located in Stuttgart/Germany and is working closely together with the fleet sales partners from MercedesBenz Cars. This way we want to ensure that our customers benefit from the bundled competencies of the Daimler Group. 40 countries (in 13 European countries with own fleet management units) Benedikt Schell, Head of Sales & Marketing Europe Passenger Cars & Fleet Management, Daimler Financial Services AG Total number of staff: 700 (only fleet mgt) Daimler Financial Services AG Active in the market since: 1997 In 2007, we started operations in Austria and Portugal but we do not expect to see growth in these countries until , , , ,000 What are Daimler Fleet Management s priorities for the next 12 months? Jörg Essig: We have our sights clearly fixed on the small and mediumsize fleet segment. Here we will be placing even greater emphasis on offering standardized product packages, programs and campaigns so that we can also attract business customers who are approaching the dealerships. In addition to leasing, these packages include a variety of services such as insurance, maintenance & repair, tyre service, etc. Jörg Essig is Head of Sales Daimler Fleet Management Europe. Fleet Europe Magazine 42 17

8 BAWAG Subsidiaries: The new shareholder of BAWAG PSK Group (Cerberus) will guarantee further expansion and will improve the international network of BP Group. An international cooperation agreement should be signed till may BP Group will be able to offer their services in whole Europe. Alliances/cooperation agreements: We work in all our countries with the most important insurance companies, distributors of fuel and tyres and car producers, who are engaged in fleet management business. The paneuropean coordination is done by Mr. Wolfgang Meixner. Mr. Meixner is supported by all internal divisions of BAWAG PSK Leasing Group, which means especially the marketing, controlling, organisation and IT department. An assistance should be in place by June countries Rudolf Fric Total number of staff: 54 BAWAG P.S.K. Leasing GmbH Active in the market since: 1999 The growth on the domestic front is largely due to continuous acquisition of new business, especially in the provinces outside Vienna; while the strong focusing on custumers from the parent company lead to increases in international business. This also had a positive effect on domestic acquisitions ,432 What are BAWAG s priorities for the next 12 months? Michael Schmied: To finish the implementation of our new IT System in all our CEE countries. Healthy expansion in Central and Eastern Europe, especially in cooperation with the new shareholder of BPL Group Cerberus and the new international cooperation agreement, which will be signed in near future. Michael Schmied is Managing Director Fleet Europe Magazine 42 18

9 Fleet Synergy International Subsidiaries: While strengthening its coverage in 2007 mainly in Eastern Europe (Poland, Czech Republic, Hungary, Slovakia) and in the AsiaPacific region (Australia, New Zealand), Fleet Synergy has based its strategy and growth opportunities on customer expectations. In 2008 and 2009, this approach will not be different and we want to move into countries or regions where our customers expect us to do so. Also the growth ambitions of our shareholder Athlon Car Lease, will increase the consolidation of our product offering in Europe. Portugal for example is another new country on the list. Also other new economic regions will be in the scope of our further expansion. In the America s, Mexico and Puerto Rico are markets recently being added to the Fleet Synergy network. Alliances/cooperation agreements: Based on growth strategy we are now exploring with the objective to conclude in short and medium term, opportunities in Russia, Bulgaria, Romania, Turkey and China. Fleet Synergy International provides tools and programmes to support their customers in managing international fleets. The main focus is on monitoring and optimizing Total Cost of Ownership (TCO) and support on all aspects related to Corporate Social Responsibility. As a part of this process, FSI supports the implementation of tools grafted on local market best practices. Fleet Synergy is operating its global team out of their offices in Brussels Zaventem. With an international employed staff of 15 FTE, we acquire and develop strategic relationships with our customers. The international team reports into Wim Halsberghe, General Manager of the company. A mix of regional requirements and strategic importance are the key drivers behind account allocation. As result of the growth of our customer portfolio we are in the process of recruiting additional International Account Management and Sales staff. 33 countries Wim Halsberghe Total number of staff: 5,250 joint venture between Athlon Car Lease International and Lloyds TSB autolease, with each partner holding an equal share of control. Active in the market since: ,010,520 What are Fleet Synergy International s future priorities? Wim Halsberge: FSI continues to offer innovative solutions which support our international customers in managing and rationalizing their fleets. Our TCOptimiser, Discount Efficiency Factor and excellent green fleet benchmarks, are just some examples of the tools and processes that can boost the leverage international fleet executives expect, without underrating the importance of local and country differences. While focusing on true international account management and the integration of market best practices, we will continue to attract multinationals who value tailor made programmes. The growth of our team within the coordination centre in Brussels will ensure the expected service levels of both our internal and external customers. Wim Halsberge is CEO. 982,470 Fleet Synergy s growth can be attributed to (+20%), ACL Int. (+5%) and the startup of ACL Portugal. 908, ,000 GE Capital Solutions We launched Clear Solutions, a package of services and practical tools which allow the fleet manager to design an effective Green fleet. Clear Solutions offers the following: Online tools to manage information related to CO 2 emissions in order to design and implement new car policies. They include: imanage, an online customer dashboard, which provides an instant CO 2 emission baseline, as well as delivering an analysis to identify areas for improvement. iprofile, that helps select ecofriendlier alternatives by providing car by car comparisons looking at relative engine power, cost and total environmental impact. In particular the configurator can review how much CO 2 tonnage can be saved by one vehicle versus another. Information on environmental legislation and regulation, Green vehicle technologies, alternative fuels, and other Green topics, delivered by our sales team, via customer events, white papers, newsletters & research studies. A consultancy package to assist in the design and implementation of Green car policies. Our expert consultants explore ways of achieving environmental targets by assessing every aspect of the fleet management process to propose a Green strategy which makes financial sense. Clear Solution is a ecomagination certified offering for GE Capital Solutions Europe Ecomagination is GE's belief that financial and environmental performance can work together to drive company growth GE has four key ecomagination pledges: 1. Double investment in R & D to 1.5 billion USD by Increase revenue from ecomagination products to at least 20 billion USD in Reduce our own emissions by 1% by 2012 as well as reducing the intensity of greenhouse gas emissions by 30% by 2008 and improve energy efficiency by 30% by the end of Keep the public informed with a report every year and a dedicated website ( Our European Fleet team is based in UK, FRA, BEL and GER. The team operates in regions and by segment. Peter Ströem, European Commercial Director, is responsible for our Pan European business. 20 countries Daniel Henson President and CEO, GE Capital Solutions Total number of staff: 3,000 (End 07, Fleet only) General Electric Co. Active in the market since: 1987 (Acquisition of GELCO) In 2007, we continued to deliver innovative Pan European solutions to our customers including Clear Solutions and imanage. We remain the partner of choice for our customers due to our unique products and services. * includ. trucks 1,279,000 1,280,000 1,366,500 1,600,000* What are GE Capital Solutions priorities for the next 12 months? Alison Sutton: Our number one priority is Green. We will continue to enhance our Clear Solutions offering and to accompany our customers throughout their Green journey. Our second priority is our Pan European offering. We design our innovations with our Pan European customers in mind. They are simple to use and they deliver a consistent service across geographies. Alison Sutton is European Marketing Director. Fleet Europe Magazine 42 19

10 Global Fleet Services/ARI Alliances/cooperation agreement: ARI just formed a new associate partnership with Macove S.A. in Argentina, and we are continually looking for new global alliances to extend the Global Fleet Services (GFS) coverage. ARI is constantly looking to add new programs and services that will benefit companies with fleets. Our most recent addition is a garage management program. ALD Automotive (member of the GFS alliance) is the exclusive dedicated partner for ARI in Europe. 73 countries Bill McKee Total number of staff: 1,200 privately held company Active in the market since: 1948 ARI consistently grows in the double digits year after year and we expect this trend to continue through this year. 2,224,000 What are Global Fleet Services future priorities? Marc Demoulin: Keep on strengthening the relationships & synergies between the partners of the GFS alliance; Continue to invest in people and technology to surpass the needs of our clients; Invest in environmental protection by proposing clean & energy efficient mobility solutions; Keep our customers and their drivers 100% happy. Marc Demoulin is Global Sales Support Manager. 2,113, ING Car Lease Subsidiaries: ING Car Lease is investigating possibilities to expand in Europe where it can use the resources and network of ING in Central and Eastern Europe. One of the big advantages of being part of the ING is that ING Car Lease is the possibility of sharing overheads, knowledge and people and creating synergies. The backing of ING gives ING Car Lease a unique combination of local expertise and European commercial power. The local ING Car Lease offices are responsible for their own market, but work actively together with other European business offices to copy best practices in the way we do business and on a European level for the approach of Pan European companies. The way ING is organised makes us flexible and quick in response to demands of the market. This business model makes it possible to deliver innovative service to our clients, both nationally and internationally. In the UK and Spain for example we have developed an electronic community for company car drivers called Drivers Club which gives them attractive deals on second cars, tyres and maintenance. This is something which we will consider developing in other suitable markets. In the UK, the Netherlands and Spain, we have successfully run a fleet safety programme. Last but not least, our ECO Lease service which operates successfully in the Netherlands is currently being introduced in Belgium and UK. In the years ahead even more emphasis will be placed on delivering market leading online services for fleet managers and drivers. 1. Countrybycountry approach: each country has to deliver autonomously value for customers and ING 2. Strong cooperation between business units on product development, best practices and approach Pan European clients 3. Central European team for international operating clients Fleet Europe Magazine countries (excl. alliances) Alain Vervaet Total number of staff: 970 ING Group Active in the market since: , , , has been another commercially successful year. ING Car Lease maintained its position among the top five largest international, manufacturerindependent car leasing companies in Europe. All business 158,400 units have grown in amount of customers and volume in cars. *Figures as of July What are ING s priorities for the next 12 months? Bob Stehmann: The objectives for ING Car Lease are to focus on delivering best in class, innovative and simple services to our customers and expanding valuable growth in Europe. We want to grow in a way that still allows us to offer best in class service for our customers but also good value for our shareholders. We are going for value growth rather than volume, but we know that size does matter in Car Leasing as it is becoming more and more a commodity. This will influence also the pressure on price and therefore delivering a superior service, not only for companies, but also for the drivers is becoming highly important. ING has a strong position in our current mature markets: the Netherlands, Belgium and the UK. We are growing in Spain, Italy, Poland, France and Luxembourg. We are now investigating to expand in Central Eastern Europe, where we use the resources and the network of ING Bank and General Lease. Bob Stehmann is International Director Marketing & Sales.

11 Masterlease Subsidiaries: Masterlease operates in a total of 17 countries across the globe: Australia, Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Mexico, Poland, Portugal, Spain, Sweden and the UK. The company entered the Scandinavian market for the first time last year with new operations in Norway and Denmark and is hoping to expand its global footprint to 20 countries by the end of this year. Alliances/cooperation agreements: We have worked in strategic partnerships with other players in some markets such as Scandinavia and this is a consideration for the future. Masterlease offers a comprehensive range of products and services including: Fleet funding Outsourced driver management Fuel management Breakdown cover Short term hire Replacement vehicles Insurance Foreign travel services Minilease options from 1 month to 1 year Downtime management Accident management services Maintenance management Reporting Fleet audit Consultancy and advice Cost management Driving licence validation We are continually reviewing the products and services we offer in a rapidly changing global fleet market. As the environment becomes an increasingly important issue for our customers around the world, we are looking to further develop the services we can offer to help them improve the environmental performance of their fleets. Our strongest asset is having a dedicated international sales team which we have structured to make sure it is the most effective in the leasing industry. The team is led by Emmanuel Roche, director of international sales. There are also two international sales managers, as well as an international account manager in each of the 17 countries in which we operate. This means that we can combine all of the benefits of international leasing with dedicated local delivery. 17 countries Nick Brownrigg Total number of staff: 1,200 GMAC Financial Services Active in the market since: , , , ,600 What are Masterlease s priorities for the next 12 months? Nick Bronwrigg: We have made no secret of our ambitions and are looking to become a world class full service leasing business. We very much see ourselves as the challenger in the industry. As a smaller player in this market, we can offer customers something that our larger competitors cannot; individual attention and a fleet specifically tailored to the needs of each country. We don t try and implement a one size fits all standard solution across all territories. Instead we work with teams in each country to ensure we are mindful of cultural sensitivities and local need. With a presence in 17 countries already, we are looking to expand our global footprint to 20 countries by the end of the year. We have recently secured twelve deals that will see us implementing around 15,000 new vehicles across Europe over the next two and a half years. Another key priority is to expand this global fleet size further while maintaining the local delivery which we feel sets us apart from our competitors. Nick Bronwrigg is CEO.

12 KBC Autolease Subsidiaries: We are present in the Czech Republic, Slovakia and Hungary and there is a Greenfield in Poland where we will make a start in June or July this year. In this respect, KBC Lease is following in the footsteps of the KBC Group, which had already activities in these four core CEE countries. However, it is our intention to cover more countries in the CEE region, on the condition that the local market allows for a positive business plan. Romania is probably the next target. We also have a leasing company there, but the result of the business plan will determine whether we opt for developing the Full Service Leasing product as a business unit within the existing leasing structure, or whether we opt for a new leasing company as we did in Poland. We believe the CEE region has a lot of potential. Alliances/cooperation agreements: Mergers or alliances with local players will be considered whenever there is a good business fit. We are always improving our services and looking for new product opportunities. Nowadays this is a minimum requirement in order to keep a competitive advantage and to create key differentiators from the rest of the market. To emphasize this philosophy, we recently created a project team that will continuously improve the quality and speed of execution of our projects. The latter involve all departments of our companies, both national and international. This will create a burning platform for ideas, fresh thinking and knowledge. We are first of all a daughter of the KBC Lease Group who provides all kinds of leasing products to the market and with a representation in nearly all European countries, with its HQ in Brussels. Within this group, KBC Autolease Belgium has been appointed to serve as the Competence Centre for fullservice car leasing, given its 25 years experience in this domain. For our PanEU structure we have so far chosen to keep it as lean as possible whereby the international people can fully rely on the support from specialists out of Belgium, while developing the CEE countries and sharing Best Practices. Locally, in the countries, one person has been appointed to closely cooperate with the international department and the specialists. Cooperation has been setup on multiple activities, e.g. crosscountry selling, process review and enhancements, international tenders, corporate identity, reporting and more Comparing our strategic vision with big(ger) paneuropean lease companies it is crystal clear that ours is different since we pursue the motto think global, act local. In the day to day this means that from HQ we will give specific guidelines, including control, and guide the development of some key common systems, such as IT (fleet management software, consolidated reporting). Moreover our Belgian entity has convinced the KBC Lease Group that taking the role of local hero is the best strategic choice for us. Being lean, having a local focus, with some international systems and guidelines leaves plenty of room for flexibility and creativity to dealing with changing customer requirements, on local and international level. 6 countries International Business Development Manager (KBC Autolease): Tom Vlaminck Executive Director (KBC Lease Holding): Stany Van Besien Total number of staff: 205 (full service car lease only) KBC Group Active in the market since: 1982 In some Central EU countries we doubled the size from 2007 to 2008 and in Belux we had a 39,350 fleet growth of 12%. 25,641 28,743 What are KBC Autolease s priorities for the next 12 months? Tom Vlaminck: During the next 12 months we will put KBC s fullservice activities further on the map and our goal is to let the national and international companies know that we can play a serious role, as a local hero or as a regional (CEE and Belux), solutions provider! We consider the golive in Poland as an important milestone because from then onwards we will cover 4 core CEE countries (Czech Republic, Hungary, Poland and Slovakia). Furthermore we will be exchanging best practices across the countries and we will continue developing our PanEU fleet management software, including consolidated reporting. Tom Vlaminck is International Business Development Manager LeasePlan Subsidiaries: In order to meet our clients expanding geographic coverage, LeasePlan opened offices in Romania and Turkey in In the case of Turkey, we entered the market through a joint venture with Dogus Otomotiv, Turkey s largest automotive value chain provider. In 2009 LeasePlan will open an office in Mexico. GreenPlan: The first global service which deals with CO 2 reporting and advice on how to improve a customers fleet CO 2 emission and offsetting. International clients are managed by LeasePlan International on behalf of the LeasePlan Group providing clients with the ease of having a single point of contact for their global fleets. Today over 280,000 vehicles are managed under an international agreement by LeasePlan International. From its 6 international locations, the LeasePlan International team works together with local LeasePlan offices in 29 countries to provide a cohesive account management structure ensuring high levels of service for clients across all countries. LeasePlan International offices: Central Europe: led by Thomas Schröder and based in Neuss, Germany Northern Europe: led by Gavin Eagle and based in Almere, the Netherlands and Slough, the UK. Southern Europe: led by José Luis Borobia and based in Paris, France North America & Asia Pacific: led by Robert Ritter and based in Atlanta, USA and Melbourne, Australia Fleet Europe Magazine countries with own companies and alliances in South Africa and the Baltic States Vahid Daemi Total number of staff: 5,900 Volkswagen Bank (50%), Mubadala Development Company (25%), Olayan Group (25%). Active in the market since: was an excellent year. The lease portfolio achieved organic growth of 5.1%, bringing the total fleet to 1.3 million. 1,073,000 1,225,000 1,246,100 1,300,000 What are LeasePlan International s priorities for the next 12 months? Matt Dyer: Corporate Social Responsibility (CSR): Our clients are introducing CSR policies which include CO 2 reduction targets and driver safety objectives. At LeasePlan International we are working together with our clients to help them set and achieve measurable targets in the key areas of people, planet and profit. Coordinated CSR measures in these areas will not only reduce a fleet s carbon footprint and increase driver safety but will also have a positive impact on the TCO of the fleet. We support our clients to achieve their CSR objectives by benchmarking the current carbon footprint of their fleet, advising on key measures that will reduce the carbon footprint and working together to implement them. We provide our clients with the tools not only to measure the reduction of CO 2 but also to measure the resulting impact on the TCO of their fleet. In 2008 we will continue to work in partnership with our clients to set and achieve their CSR targets. Implementing fleet strategy that achieves business objectives: We will continue to work closely with our international clients, which will allow us to define and implement a fleet strategy that truly reflects their business strategy balancing cost control and reduction with driver satisfaction and productivity. In 2008 we will further develop our client satisfaction measurement tools that will provide comprehensive insight into the levels of satisfaction at global, local and driver level. We will continue to further develop our Open Calculation service offering to meet our clients' demands for clear and transparent solutions. As business partner to our international clients, we believe that an open approach will best achieve our clients objectives. Geographical coverage: In order to meet the needs of our international customers, LeasePlan is constantly working to expand its geographic scope. New offices to be opened in 2009 include an office in Mexico. Our priority when opening a new office is to ensure that clients experience the same high levels of service and harmonised range of products that are available in all LeasePlan markets country offices. Matt Dyer is Managing Director of LeasePlan International.

13 Sixt Leasing Subsidiaries: Sixt Leasing is present in 49 countries worldwide. In Germany, Austria, Switzerland and France Sixt Leasing has its own subsidiaries. In other countries Sixt cooperates with franchise and cooperation partners in a similar way as for its rental business. Alliances/cooperation agreements: Recently Sixt expanded its franchise network in following countries in order to participate in emerging markets and to enlarge the presence of Sixt Leasing: China, Guadeloupe, Qatar, Libya and Kenya. Sixt Leasing is planning to expand its presence in Sweden, Italy, the Netherlands, Belgium and Spain The Sixt Leasing Center and FleetControl were enlarged with a function for fleet managers to document the carbon dioxide output of the leasing fleet and to reduce the output with an incentive system. A reduction of the emissions from motor vehicles decreases the tax expenditure for the company. Another new product in Germany is the SixtFullService Economy, which eases the maintenance and repair procedure and in addition saves the customers money. The Sixt/ADAC Langzeitmobil combines the advantages from both, rentals and leasing. Sixt released a new internet appearance in April The PanEuropean organisation of Sixt Leasing consists of corporate, franchise and cooperation partners. The International Development Team located in the Sixt headquarter in Munich is responsible for the central coordination of the Sixt network. The team is continuously improving the service quality, expanding the network and gaining new customers. The responsibilities are divided by region and projects. 49 countries Dr. Michael Mayr (C.O.O.) & Jörg Martin Grünberg (C.S.O.) Total number of staff: 284 (worldwide network: 857) Sixt AG Active in the market since: 1967 We signed new franchise partners, advanced our cross selling activities in the franchise network and gained new international customers. This is due to the steady improvement of our service quality and products and the homogenisation of the network. 120,000 92, , ,575 What are Sixt Leasing s priorities for the next 12 months? Christian P. Rehbein: In the next 12 months Sixt Leasing will continue to drive towards internationalization through further (global) expansion of the franchise network, especially in economic growth regions such as Eastern Europe, Latin America, Middle East and AsiaPacific and increase the focus on equal high service quality to reach the goal of becoming a leading international leasing company. To accomplish this ambitious goal, Sixt Leasing will continue to cooperate with customers as a strategic partner. To meet the requirements of the customers, Sixt Leasing is steadily working on developing new ITonline tools and on reducing the TCO for the customers. Therefore Sixt Leasing s focus is to provide international mobility solutions out of one hand. In addition, Sixt Leasing is always in the process of designing new products and services. Christian P. Rehbein is Director International Development. Fleet Europe Magazine 42 23

14 Unico Car Lease Alliances/cooperation agreements: We are always actively searching for new members to expand our network. All members offer both Operational and Financial Lease solutions. Each country has a dedicated Unico person for local issues. We also have a central contact for the paneuropean account management, and business development. 13 countries Greg Tepas (Chairman) Jan van Delft (Vice Chairman) all independent members Active in the market since: ,500 Most of our members have experienced a steady growth but the 394,000 constant adjustment of our network explains the variation in figures. What are Unico s priorities for the next 12 months? Greg Trepas: Our partner in the Netherlands, Terberg Leasing, offers a successful green program named GREENLease. GreenLease has the capacity to reduce CO 2 emissions by deploying energysaving vehicles (A, B or C label) and offering retraining in driving style. To compensate for the remaining CO 2 emissions, trees are planted in the Netherlands, Central Europe and around the equator. GREENLease issues a special fuel pass which enables a calculation of the required CO 2 compensation on the basis of the number of litres of fuel used. The driver can keep up to date with his or her contribution to CO 2 compensation via the Internet. Our priority for the coming months will be to implement GREENLease with our partners troughout Europe and Northern America Greg Trepas is Chairman.. 377, ,500 Volkswagen Leasing Subsidiaries: In accordance with the expertise of Volkswagen Financial Services AG, as part of the Volkswagen Group, to promote vehicle sales via appropriate financial services with the aim of meeting the Group s targets for rate of return, opportunities exist for the continued geographic expansion of Volkswagen Financial Services AG. Depending on the activities of the Group s Automobile division and local conditions, the company could or expand its business in the Russian Federation. We continually take the growing market needs into consideration to complement our range of services for all phases in the mobile life of our private customers, as well as customised services for our dealer and fleet customer partners. With Volkswagen Financial Services AG, the Volkswagen brand has bundled innovative mobility packages that our customers find solidly convincing. We are generating noticeable increases in car sales and longterm customer loyalty along the entire automotive value chain. To this end, in 2007 Volkswagen Leasing developed the innovative service maintenance and repair package, for german car fleet customers, which offers: a leasing contract for all Volkswagen brands including the service maintenance and repair with a discount as far as 50%. And this is just one example of our product innovation. Focussing on leasing here, the product portfolio of Volkswagen Leasing includes, besides pure finance leasing, a range of service components such as paneuropean maintenance services and wearing part repairs, fuel consumption invoicing, fleet analysis, to name some. Considering the complexity of paneuropean leasing and fleet management solutions, Volkswagen Leasing GmbH in Germany, as the operational head office, has a team of international staff constituting the International Coordination Unit for fleet customers. This guarantees an international customer a onestopshopping service in terms of support and guidance through a central point of contact for all concerned countries. Local daytoday business and customer service are ensured to a customer through dedicated sales staff that is in touch with local market activities on a onetoone basis around 20 markets in Europe LarsHenner Santelmann (Volkswagen Leasing) Total number of staff: more than 5,000 Volkswagen Financial Services AG Active in the market for over 50 years Fleet Europe Magazine 42 24

15 ALD Automotive Alphabet Arval Bawag Austria Belgium Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxemburg Netherlands Norway Poland Portugal Russia Slovakia Slovenia Spain Sweden Switzerland Turkey UK ALD Automotive ALD Automotive ALD Automotive ALD Automotive ALD Automotive 922 ALD Automotive ALD Automotive ALD Automotive ALD Automotive ALD Automotive 848 No direct presence ALD Automotive ALD Automotive ALD Automotive 459 ALD Automotive ALD Automotive ALD Automotive ALD Automotive ALD Automotive ALD Automotive Incl in Czech Rep ALD Automotive 954 ALD Automotive ALD Automotive ALD Automotive ALD Automotive ALD Automotive Alphabet Fuhrparkmanagement Alphabet Alphabet 175 See Sweden Alphabet Alphabet Fuhrparkmanagement Alphabet Alphabet See Sweden Alphabet Fleet Services Alphabet Fleet Services Alphabet Fleet Management Alphabet Arval Arval Arval Nordania Leasing * Sampo * Arval Arval Arval 350 Arval Arval Arval Arval Nordania Leasing *2 000 Arval Arval Arval Arval Arval Nordania Leasing * Arval Arval 252 Arval BAWAG Fuhrparkleasing BAWAG Leasing & Fleet BAWAG Leasing & Fleet BAWAG Leasing & Fleet 233 Istroleasing 845 Others ALD Automotive Croatia ALD Automotive Romania ALD Automotive Serbia 46 ALD Automotive Ukraine Arval Romania 432 Total Europe (with partners) * partnership Country NORTH AMERICA SOUTH AMERICA Country ALD Automotive USA ALD Automotive MEX Opened 07 ALD Automotive BRA Country Alphabet MEX Country PHH Arval USA * PHH Arval CAN * Facileasing MEX * Arval BRA 865 ASIA/PACIFIC ALD Automotive CHI 67 ALD Automotive IND ALD Automotive MAL Opened 07 Alphabet Fleet Services AUS 6,922 Facileasing THA *2 300 Facileasing JAP * Arval IND 3 AFRICA ALD Automotive ALG Opened 07 ALD Automotive EGY 700 ALD Automotive MOR Arval MOR Avis Fleet Services SAF, NAM, BOT, MOZ, SWA, LES * GLOBAL TOTAL (with partners) ALG Algeria ARG Argentina AUS Australia BHR Bahrain BOL Bolivia BOT Botswana BRA Brazil CAN Canada CHI China CHL Chili COL Colombia COS Costa Rica DOM Domenican Republic ECU Ecuador EGY Egypt FGU French Guyana GHA Ghana GUA Guadeloupe HGK Hong Kong IDN Indonesia IND India ISR Israel JAP Japan JOR Jordan LES Lesotho KAZ Kazhakstan KEN Kenya KUW Kuwait MAL Malaysia MEX Mexico MGL Mongolia MLW Malawi MOR Morocco MOZ Mozambique * partnership

16 Daimler Fleet Management Fleet Synergy International GE Capital Solutions GFS/ARI MercedesBenz Financial Services* MercedesBenz Financial Services* MercedesBenz Financial Services MercedesBenz Financial Services* MercedesBenz Financial Services* Daimler Fleet Management* MercedesBenz Financial Services MercedesBenz Leasing MercedesBenz Rental* MercedesBenz Financial Services* MercedesBenz Financial Services* Daimler Fleet Management* MercedesBenz Financial Services* MercedesBenz Financial Services MercedesBenz Financial Services Daimler AC Leasing MercedesBenz Financial Services MercedesBenz Financial Services* MercedesBenz Financial Services* Daimler Finansman MercedesBenz Financial Services* Interleasing Athlon Car Lease Business Lease Athlon Car Lease Athlon Car Lease Optimum Rental Business Lease 210 Merrion Fleet Management Maggiore Fleet Athlon Car Lease Athlon Car Lease Athlon Car Lease 250 Athlon Car Lease 100 Business Lease Athlon Car Lease AutoInterleasing Lloyds TSB Autolease GE Capital Solutions GE Capital Solutions GE Capital Solutions Fleet Services GE Auto Service Leasing GE Capital Solutions See Belgium See Belgium GE Commercial Finance Fleet Services GE Capital Solutions GE Capital Solutions GE Capital Solutions GE Capital Solutions See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive Johnson & Perrott Fleet See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive See ALD Automotive Austria Belgium Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxemburg Netherlands Norway Poland Portugal Russia Slovakia Slovenia Spain Sweden Switzerland Turkey UK See ALD Automotive Others * Subsidiaries with own fleet management units Total Europe Country Daimler Financial Services CAN, USA, MEX, PRO Daimler Financial Services ARG, BRA, VEN Daimler Financial Services AUS, NZL, CHI, ISR*, JAP, SGN, SKO, THA, TWN Country Wheels CAN, USA ARG, BOL, BRA, CHL, COL, ECU, PAR, PER, URU, VEN, MEX SMBC autoleasing Company JAP FleetPartners AUS, NZD Country GE Commercial Finance Fleet Services USA, CAN GE Fleet Services MEX Custom Fleet AUS, NZD GE Commercial Finance Fleet Services JAP Country ARI USA, CAN ARI MEX, PRO Renting COL, PER ALD Automotive BRA Orix AUST, NZL, JAP, CHI, SKO, HKG, IND, IDN, MAL, OMA, SAU, PAK, PHI, SGP, SRI, THA, TWN, KAZ NORTH AMERICA SOUTH AMERICA ASIA/PACIFIC debis Fleet Management SAF* Imperial Fleet Services SAF, NIG, TAN, KEN, UGD, ANG, BOT, GHA, LES, MLW, SWA, MOZ, NAM, ZAM ALD Automotive ALG, EGY, MOR AFRICA GLOBAL TOTAL (including cars and trucks) NAM Namibia NIG Nigeria NZL New Zealand OMA Oman PAK Pakistan PAN Panama PAR Paraguay PER Peru PHI Philippines PRO Puerto Rico QAT Qatar SAF South Africa SAU Saudi Arabia SGP Singapore SKO South Korea SWA Swaziland TAN Tanzania THA Thailand TUN Tunisia TWN Taiwan UAE United Arabian Emirates UGD Uganda URU Uruguay USA United States VEN Venezuela ZAM Zambia 27

17 ING Car Lease KBC Lease LeasePlan Masterlease Austria Belgium Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxemburg Netherlands Norway Poland Portugal Russia Slovakia Slovenia Spain Sweden Switzerland Turkey UK ING Car Lease ING Car Lease Via Business ING Lease ING Car Lease Via Partner Deutsche Autoleasing Via Business ING Lease 420 Via Herz (incl NL & CR) ING Car Lease ING Car Lease 970 Incl Noordlease ING Car Lease Via Partner Finlog Greenfield ING Lease Via Business ING Lease' ING Car Lease Via Deutsche Autoleasing ING Car Lease KBC Autolease CSOB Autolease K&H Lizing KBC Autolease KBC Autolease Startup CSOB Autolease 800 LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan LeasePlan Masterlease Masterlease Masterlease Launched Dec 07 Masterlease Masterlease Masterlease Masterlease Masterlease Masterlease Masterlease Launched Dec 07 Masterlease Masterlease Masterlease Masterlease 800 Masterlease Others LeasePlan Romania 100 Total Europe Country Country Country Country NORTH AMERICA LeasePlan USA Masterlease MEX SOUTH AMERICA LeasePlan BRA ASIA/PACIFIC LeasePlan AUS LeasePlan NZL LeasePlan IND Interleasing AUS AFRICA GLOBAL TOTAL ALG Algeria ARG Argentina AUS Australia BHR Bahrain BOL Bolivia BOT Botswana BRA Brazil CAN Canada CHI China CHL Chili COL Colombia COS Costa Rica DOM Domenican Republic ECU Ecuador EGY Egypt FGU French Guyana GHA Ghana GUA Guadeloupe HGK Hong Kong IDN Indonesia IND India ISR Israel JAP Japan JOR Jordan LES Lesotho KAZ Kazhakstan KEN Kenya KUW Kuwait MAL Malaysia MEX Mexico MGL Mongolia MLW Malawi MOR Morocco MOZ Mozambique

18 RCI Banque Sixt Leasing Unico Volkswagen Leasing Renault Business Finance Renault Business Finance Renault Business Finance Renault Parc Entreprise Incl in Belgium Romania Sixt Leasing Sixt/Speed Lease *2 750 Sixt/Lease APS *115 Sixt/Location Longue Durée Sixt Leasing Sixt/Lion Rental *5 300 Sixt/ Wallis Autókölcsönzö *2 290 Sixt/Eurorent *30 Sixt/Guildia Perevozchikov *70 Sixt/GentleCar *180 Sixt/Anticus *20 Ongoing implementation Sixt Leasing Sixt/Arti Seyahat NA Sixt in cooperation with leading English leasing company * Bela, Mol, Ukr Sixt/Optima Leasing 25, *10, *1 670 Bul Sixt/Tourist Service Rent A Car *20 Cro Sixt /AJedanRent *85 Cyp Sixt/Uniwheels Car *65 Ice Sixt / Nord Rent Start up Mac Sixt/ Delfino Travel 200 Mal Sixt/Fremond 135 Rom Sixt/New Kopel * (with cooperations) * Figures at end Q1 08 Raiffeisen Leasing KBC Autolease Pohjola Ucalease VR Leasing Lombard Leasing Banca Agrileasing KBC Autolease Terberg Leasing Caixa Renting Inchcape Fleet Solutions Porsche Bank D'Ieteren Lease SkoFin Fleet Services Volkswagen Finance Volkswagen Leasing * Porsche Leasing Volkswagen Leasing Dutch Lease & Volkswagen Leasing Volkswagen Leasing VW Bank/VW Group Finanz **2 134 Volkswagen Financne sluzby 700 Porsche Kredit in Leasing Volkswagen Finance Svenska Volkswagen Finans AMAG Leasing NA Volkswagen Financial Services NA *Vehicles in management ** Finance lease Austria Belgium Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxemburg Netherlands Norway Poland Portugal Russia Slovakia Slovenia Spain Sweden Switzerland Turkey UK Others Total Europe Country Country Country BRA, ARG Country Emkay CAN, USA NORTH AMERICA ARG, BRA, CHL, COS, DOM, FGU, GUA, PAN Start up SOUTH AMERICA Sixt/ A. A. BIN HINDI BHR 60 Sixt/SaikeSite Auto CHI 60* Sixt/Sona Mob Serv IND 65* Sixt/Shlomo ISR JOR, KUW, MGL Start up Sixt/ Ibin Ajayan QAT 55* Sixt/FazaleRabbi PAK Start up Sixt/Masir Car Rent SAU 15 Sixt/Sing Mob Corp. SGP 25 Sixt/Vig Car Rent THA 80 Sixt/Gargash Ent UAE 20 Sixt/Latrous Momentum ALG Start up Sixt/AERO KEN 10* Sixt/France Car MOR 50 Sixt/Latrous Momentum TUN (with cooperation) NA ASIA/PACIFIC AFRICA GLOBAL TOTAL NAM Namibia NIG Nigeria NZL New Zealand OMA Oman PAK Pakistan PAN Panama PAR Paraguay PER Peru PHI Philippines PRO Puerto Rico QAT Qatar SAF South Africa SAU Saudi Arabia SGP Singapore SKO South Korea SWA Swaziland TAN Tanzania THA Thailand TUN Tunisia TWN Taiwan UAE United Arabian Emirates UGD Uganda URU Uruguay USA United States VEN Venezuela ZAM Zambia 29