A CHOSEN CAREER IN HEALTH SERVICES & ADMINSTRATION MANAGEMENT CAREERS CENTRE

Transcription

1 A CHOSEN CAREER IN HEALTH SERVICES & ADMINSTRATION MANAGEMENT CAREERS CENTRE

2 A CHOSEN CAREER IN SERIES INTRODUCTION The Curtin Careers Centre, working closely with employers and the university community, sources, develops and delivers career development programs and resources. The purpose of these professional and personal development learning opportunities is to facilitate successful career transitions; especially study to employment and further study and to enhance students ability to develop lifelong skills in managing their careers. The Careers Centre also provides accurate, current authoritative labour market and graduate recruitment information focusing on society s needs and aspirations. The Careers Centre team has written a series of occupation career booklets to enable tertiary students to consider their chosen field in more depth including information on the current labour market, associated professional associations, pertinent job seeking avenues and samples of relevant and related positions. Whilst students are actively seeking information about a particular field they need also be aware of recruitment and selection methods and the need to develop strategies to be competitive in their field at graduate entry level. Self-assessment is an essential component of job seeking i.e. a student needs to be fully aware of their interests, skills, attributes and capabilities to be able to convey this on paper (job application documents) and in person (networking/ interviewing/promotion). The purpose of this occupational booklet is twofold. It will assist students to develop knowledge of trends in employment and current opportunities and to identify existing skills and attributes required to successfully pursue a career in this field. A student may not be aware that whilst using this resource that they are involved in Career Development Learning (CDL). CDL assists students to develop Self Awareness, to Identify Opportunities, to learn how to Make Decisions, to Manage Transition from university and incorporate Lifelong Learning. This involves Curtin students working with the Curtin Careers Centre towards the attainment of required skills and knowledge at a tertiary level to successfully manage the changing contexts of life; incorporating: Personal Management Learning and Work Exploration Career Building The Careers Centre hopes you find this a useful resource. Contacting the Careers Centre... Feel free to visit us at Building 303 us at careers@curtin.edu.au Give us a call on (08) Or check out our website at Stay connected to the Careers Centre with Jobs and Events Connect. Access new jobs posted daily, workshop information, special events and employer presentations. Explore Connect Grow 2

3 A CHOSEN CAREER IN SERIES A CHOSEN CAREER IN HEALTH SERVICES AND ADMINISTRATION Whilst medical and allied health personnel are at the frontline of any health service or healthcare organisation, there are other health professionals who equally contribute to the provision of optimal patient care and health outcomes, though the roles in which they fill. Health service administrators and managers (also known as healthcare managers, healthcare administrators and healthcare executives) ensure that their organisation has strong operational, medical and financial strategies, guidelines and policies that underpin effective delivery of healthcare services (American College of Healthcare Executives, 2010a). Healthcare service administrators and managers are responsible for the planning, direction and co-ordination of health and administrative services provided by hospitals, community health services and other health service organisations (My Future, 2010). In this way the provision of effective health care strategies is a beneficial service the needs of all citizens, especially in the case of public hospitals that funded by public taxes to service all citizens. A major role of the Healthcare service administrator and manager professional is to ensure that hospitals and other healthcare organisations are equipped to service the community by providing emergency and ongoing care, as well as effectively dealing with crisis situations and public health issues. A good example of this was the management of the SARS outbreak in mid Healthcare service professionals also develop strategic policies to assist in the education of important health issues to community members (American College of Healthcare Executives, 2010a). As Australia faces the reality of an aging population within the next 20 years and providing healthcare services for these individuals, providing effective healthcare services within financial parameters will be a challenge. 3 The Health services industry is also changing in the way health care services are delivered, who is responsible for providing different healthcare services and how that care in financed. As a result of this evolving healthcare system, Healthcare service managers and administrators need to have strong communication and interpersonal skills, excellent organisational and planning abilities as well as being able to effectively analyse issues and problems, to develop innovative and creative solutions that still meet care competencies. In this way the role of the Healthcare service manager and administrator is a vital role, where significant contributions can be made to improving the health of individuals and communities. The following list of tasks that Healthcare service manager and administrators perform have been taken from My Future (2010): prepare annual funding estimates, forecasting the demand for services and allocating budgets improve and maintain delivery of the health service by planning the services and accounting for the cost of care and the distribution of staff represent the health service by attending meetings, seminars and functions talk to members of the community, local interest groups, local politicians, industrial associations and the media in relation to the organisation and/or services provided act as liaison officer between the governing body of the health organisation and health authorities manage staff in areas such as cleaning, safety, maintenance, records and accounts

4 A CHOSEN CAREER IN SERIES A CHOSEN CAREER IN HEALTH SERVICES AND ADMINISTRATION take part in identifying problems and needs within the health service by attending staff meetings liaise with medical and nursing staff interpret industrial awards and other regulations concerning staff employment contracts develop and put in place new policies and procedures participate in the promotion of occupational health and safety management within the organisation. What are employers looking for when hiring prospective applicants for Health Services and Administration Management roles? The following has been taken from the American College of Healthcare Executives (2010b). ACADEMIC TRAINING/PREVIOUS WORK EXPERIENCE A degree in health administration from a school accredited by the Commission on Accreditation of Healthcare Management Education or another degree that may qualify you A commitment to professional development and continuing education Work experience achieved through previous positions, internships, or vacation work in healthcare organizations or other business settings. COMMUNICATION SKILLS Strong written and oral communication skills Ability to develop and present reports and proposals ADAPTABILITY/ORGANISATIONAL FIT Personal and career objectives that mesh with those of the organization Ability to work well with others, including superiors, subordinates, and peers Attitude and appearance that communicate confidence, maturity, and competence Dependability, judgment, character Maturity to make decisions and take responsibility for them Honest and ethical business conduct Willingness to make a commitment to the organization GENERAL MANAGEMENT SKILLS Leadership that inspires and motivates others Ability to train, delegate, evaluate, coordinate, and negotiate 4

5 A CHOSEN CAREER IN SERIES WHAT ELSE HAS MY DEGREE TAUGHT ME? Not sure of what you are capable of tackling in the workplace with your degree? Curtin University policy on graduate attributes outlines the graduate attributes that a student is expected to develop while studying at Curtin in conjunction with specialist discipline knowledge. Not sure what that means? Graduate Attributes are the qualities, skills and understandings a university community agrees its students should develop during their time with the institution. These attributes include, but go beyond, the disciplinary expertise or technical knowledge that has traditionally formed the core of most university courses. They are qualities that also prepare graduates as agents for social good in an unknown future (Bowden et al 2000). Combine these attributes with existing skills gained from life and work experiences and you will start to form a solid picture of what you are capable of. If you are having difficulty with outlining your skills or recording your achievements login to Resume Express from the Careers Centre Website: www. careers.curtin.edu.au under the heading Current students, My Employment, Applying for work, Application process. See Module 2: Analyse Your Skills, attend a workshop at the Careers Centre or contact careers@curtin.edu.au to make an appointment to see a Careers Consultant. Curtin graduates show evidence that they can: Apply discipline knowledge, principles and concepts Think critically, creatively and reflectively Access, evaluate and synthesise information Communicate effectively Use technologies appropriately Utilise lifelong learning skills Recognise and apply international perspectives Demonstrate intercultural awareness and understanding Apply professional skills Intellimed International Corporation. (2010) 5

6 WHERE CAN HEALTH SERVICES AND ADMINISTRATION TAKE YOU? WHO IS EMPLOYING IN YOUR FIELD? With the evolution of the healthcare system and diversity with whom and how care is provided, Healthcare service managers and administrators are required to work in the following settings (American College of Healthcare Executives, 2010b): Outpatient clinics Consulting firms Health insurance organisations Healthcare associations Hospitals (public and private) Nursing homes GP practices Mental health organisations Public health and community health services settings Rehabilitation centres Universities and research facilities Due to the variety of health backgrounds that health services and administration managers are drawn from, how their background and qualifications makes them suitable for a health services and administration management role and the purpose and function of that role, role and position titles will vary considerably. Some different areas of specialisation within health services and administration management include. Finance Government relations Nursing administration Patient care services Planning and development The Curtin School of Public Health has some excellent graduate testimonials from Health Information Management graduates: publichealth.curtin.edu.au/student/careers_him. cfm LABOUR MARKET INFORMATION The Department of Education, Employment and Workplace Relations (DEEWR) summarizes the following employment outlook statistics for the Health Care and Social Assistance sector. Health Care and Social Assistance sector is expected to provide the largest number of new jobs in the next five years One of the industries creating the most new jobs in the last 10 years 44.9% of workers in the Health Care and Social Assistance sector are aged between 45 and 64. As they retire and this will lead to more opportunities for graduates in future years Strong job growth is expected to continue due to an ageing population and developments in medical technology approximately new jobs in the five years to (DEEWR, 2010). Human resources Information systems Marketing and public affairs Material management (purchasing of equipment and supplies) Medical staff relations 6

7 WHERE CAN HEALTH SERVICES AND ADMINISTRATION TAKE YOU? LABOUR MARKET INFORMATION Job Outlook (2010) outlines the following labour market statistics specific to Health Services Management professionals. Employment opportunities for Health Services Managers are expected to grow very strongly in the five years to The Health Services Management profession is a medium sized occupation ( in November 2009), which has risen rose strongly in the over the past five years. Health and Welfare Services Managers have a high proportion of full-time jobs (88.9 per cent). For Health and Welfare Services Managers working full-time, average weekly hours are 41.7 (compared to 41.3 for all occupations) and earnings are above average - in the eighth decile. Unemployment for Health and Welfare Services Managers is low. Health Services Managers are employed across several industries including: Health Care and Social Assistance; Public Administration and Safety and Manufacturing. This mix of industries employing Health and Welfare Services Managers is very favourable for employment growth prospects. The proportion of workers leaving the occupation (and needing to be replaced) is 10.2 per cent (annually) compared to the average for all occupations of 13.1 per cent. GAUGING SALARY A starting salary in health services administration and management will depend upon your level of experience in previous administration and management roles, clinical background experience and experience working in Australia. If you work within the WA Department of Health Government system (Western Australian Industrial Services Commission, 2008), your salary award will be determined based on your primary clinical background (eg. Nurse, doctor, dentist etc ), the level of responsibility and the role requirements. If are from a non-nursing background your salary award level will be determined from the Health Services Union (HSU) salary award scale. Each state or territory have slightly different pay scales, go the relevant state or territory Department of Health department website to see the award scales and collective or enterprise agreement for health professionals. A Graduate would start on P1.1: P1.1 $57,093 P2.1 $82,223 P1.2 $60,489 P2.2 $84,847 P1.3 $64,318 P2.3 $87,547 P1.4 $67,970 P3.1 $91,544 P1.5 $73,549 P3.2 $94,803 P1.6 $80,150 If you are a qualified registered nurse and working in a nurse management role such as: Area Manager, Nurse or Midwife Manager, Nursing or Midwifery Director or Executive Director of Nursing or Midwifery, salary is based on the Australian Nursing Federation (ANF) pay scales. The below role definitions have been taken from nursing.health.wa.gov.au/working/promotional. cfm AREA MANAGER - ANF Level 2, Increment 1 to 4. Responsible for managing human and material resources within a defined area in consultation with the nurse/midwife manager. 7

8 WHERE CAN HEALTH SERVICES AND ADMINISTRATION TAKE YOU? NURSE OR MIDWIFE MANAGER - ANF SRN Level 1 3. Develops policies and standards to provide sound human resource management practices within the hospital. Also responsible for managing nursing or midwifery staff. NURSING DIRECTOR / CO-DIRECTOR OR MIDWIFERY DIRECTOR / CO-DIRECTOR - SRN Level ANF Responsible for the operational management, standards of practice and support services within the relevant division of their hospital / health service. They are members of the divisional executive team responsible for achieving the division s business plan and strategic goals. EXECUTIVE DIRECTOR OF NURSING OR EXECUTIVE DIRECTOR OF MIDWIFERY - ANF SRN Level 8 10 or higher non nursing/midwifery award. manages all nursing and / or midwifery services as well as other patient services within a hospital or district. Provides organisational and professional leadership to contribute to developing and achieving strategic goals, policies, healthcare reforms, budget and quality management of nursing and / or midwifery and a range of professional and facility / patient support services. The below salary table has been taken from the Registered Nurses, Midwives and Enrolled Mental Health Nurses: Australian Nursing Federation, WA. WA Health Industrial Agreement 2007 (Western Australian Industrial Services Commission, 2007). Within the private sector or not-for-profit organisations salary may be negotiated based on your experience, prior career accomplishments, level of responsibility and qualifications, they may use either the HSU or ANF salary scales as a guide for an appropriate salary. Some not-for - profit organisations may not be able to offer a salary that is competitive as that offered by the public sector but will offer the opportunity to command one through additional experience. Some NFP s use the Australian Services Union SACS award for Community and Social Assistance roles (Australian Services Union, 2009). In roles such as academics, researchers and university lecturers salaries will reflect the salaries award scales and collective or enterprise agreement for that industry. 8

9 THE JOB SEARCH AND GETTING STARTED JOB SEARCHING Set up a Desktop Folder and add a Favorite Internet Explorer folder. Download jobs of interest for future reference. NOTE: Don t just save the link as the details will disappear once the position has been filled. Copy the advertisement or any additional files onto Word and keep in your desktop folder; this allows you to keep a track of who is hiring in your field and the types of positions available. Look at positions available around the country and not just in Perth. This will give an idea of who is recruiting and where and differing salary scales Kelly Scientific: Pay scale: (Free Salary Report) REGISTER WITH WEBSITES FOR SPECIFIC JOB ALERTS Register with websites for specific job alerts this will ensure that alerts of appropriate jobs are sent directly to you. JOB BOARDS Byron Employment website gives a comprehensive list of recruitment agencies in WA and Australia: western_australia.html RECRUITMENT AGENCIES Horizon Medical: Vital Health Jobs: Workpac: recruitment.aspx Health Staff Solutions: Naiman Clarke Health Recruitment Specialists: Frontline Health: Health Staff Recruitment: php Hays Healthcares: x=1&keywords=health 9

10 THE JOB SEARCH AND GETTING STARTED PUBLIC SECTOR HEALTH WA Government Jobs in Health: ACT Health: health?a=da&did= Northern Territory Government vacancies: NTGEmploymentHome?OpenForm NSW Department of Health: QLD Health: South Australia Government Department of Health South Australia Government Vacancies aspx Victoria Government Health Information and Employment Also look at some of the aged care facilities. Aged Care online has a listing of aged care facilities within Western Australia as well as Australia: Amana Living: Us/Pages/index.aspx Brightwater Care Group: introduction.php The Bethanie Group: Swan Care Group: Aegis Aged Care Group: Baptist Care: PRIVATE SECTOR HEALTH Healthscope: info/general/jobs/get/21/hospitalid/ St John of God: Ramsay Health Care Mercycare: Lahey Clinic Foundation. (2010). 10

11 THE JOB SEARCH AND GETTING STARTED GRADUATE PROGRAMS Graduate Programs are employment opportunities that focus around training and development of graduates through structured programs. What the program looks like and involves will vary between organisations; It may be a two year rotational program where a student spends 6 months with different departments within an organisation, or it may be specialised and provide students with intense training within one area of expertise. Recruitment for Graduate Programs start at the beginning of each year, which means final year students need to be aware of closing dates for graduate programs they are interested in applying for as early as February of their final year of studies. The application process for graduate opportunities is more involved and can take the format of online application forms online aptitude testing (both short and long answers perhaps covering problem solving and innovation skills, communication and analytical ability, practical numerical skills, personality testing) assessment centres (meeting staff and other applicants, working in teams on a case study and presenting findings) to final panel interview. To find out more about what a graduate program is and how to best prepare yourself for the selection process go to the Curtin Career Centre website go to: html or attend a Career centre workshop on Assessment Centres and Psychometric testing. General opportunities open to students from all disciplines are found mainly in the public sector, the private sector will usually advertise for specific disciplines. Sydney South West Area Health Service: cfm Dept of Health and Ageing: Content/health-graduate-grad_about.htm Australian Institute of Health and Welfare: WA Department of Health: offer.cfm VACATION PROGRAMS AND VOLUNTEERING Students need to be proactive in seeking work experience or related work in their field of study. It is important to capitalize on this experience and the networks this provides. Seek to add value from practical placements by making yourself available for additional work or work experience either in vacation times or during the academic year. Get involved in your field early to be more competitive on completion of studies and to develop further experience in areas of interest. The Curtin Careers Centre conducts workshops throughout semester on How to gain work experience as well as online information sheet: workexperienceprograms.html Combined Universities Centre for Rural Health: Australian International Aid: Projects Abroad: Department of Health WA: Western Australian Country Health Service: Curtin Volunteers: 11

12 THE JOB SEARCH AND GETTING STARTED JOIN YOUR PROFESSIONAL ASSOCIATION This allows you to keep abreast of trends and developments in your field and to check for any employment and networking opportunities. You may find that you are eligible for free; or at reduced fees, for journals, you may also have access to prizes, scholarships, awards and reduced conference/seminar attendance fees. Membership also looks good on your resume or curriculum vitae. Not all Associations are listed here, check out the Links section of the ones listed below for links to other appropriate associations and affiliation. Royal Australasian College of Medical Administrators: JTA.(2009). Also see the RACMA mentoring program php?option=com_content&task=view&id=77&ite mid=277 Integrating the Healthcare Enterprise: Australian College of Health Services Executives: Australian Private Hospitals Association: Sydney Morning Herald. (2007) American College of Healthcare Executives: This is an excellent website that includes information sheets especially written for students wanting to establish their career in health services administration and management as well as early careerists. These information sheets provide an overview of role and purpose of the Healthcare executive or healthcare services administrator, what personal requirements you will need to succeed in this profession, tips to become proactive in your career building and job search strategies: 12

13 EXAMPLES OF POSITIONS HEALTH SERVICES MANAGER- DIABETES WA Join a new and growing Health Services division Challenging and rewarding position Excellent salary packaging options and more This position is newly created and offers exciting opportunities for a leader who preferably has experience in managing and delivering Health Promotion, Public Health projects and Health Services outcomes. Key responsibilities include: Initiating and maintaining strategic partnerships with communities as well as government and non-government sectors. Directing and managing research, evaluation and development of new or potential programs and services to at risk groups. Reviewing and evaluating our existing programs. Overseeing the Health Promotion and Diabetes Education Services portfolios. Develop networks and partnerships to strengthen Diabetes WA s position in the area of obesity prevention. Supporting and participating in proactive and reactive advocacy initiatives. In return for your experience you will be rewarded with excellent working conditions, flexibility and variety along with salary sacrifice options. Please refer to the careers section on the Diabetes WA website for further information. Applications can be forwarded to xxxx.xxxxx@diabeteswa.com.au by the 20th of August. Confidential enquires may be directed to xxxx xxxxx, General Manager, Health Services on xxxx. 13

14 EXAMPLES OF POSITIONS ABORIGINAL LIAISON OFFICER - ABORIGINAL HEALTH COUNCIL OF WA Salary Sacrifice Newly created Position Central Location This position will provide cultural leadership and support to staff involved in the Aboriginal Liaison Officer program, at a state-wide level through development of communication networks and the opportunity for face-to- face meetings. The primary duties and responsibilities of this position include, but are not limited to: 1. Liaise with member organisations to conduct an assessment of the barriers faced by Aboriginal patients travelling to and from their community to metropolitan health services; 2. Develop a work plan in consultation with the WACHS Liaison Coordinator, to address those barriers; 3. Assist the WACHS Liaison Coordinator to implement the Aboriginal Liaison Officer program at a state-wide level; 4. Assist the WACHS Liaison Coordinator to coordinate appropriate education and training for liaison officers; 5. Ensure that the AHCWA member services are aware of the Aboriginal Liaison Officer program and support them to utilise the program; 6. Participate in the development of relevant policy, procedures and standards associated with the Liaison Officer program; 7. Ensure the program process fits within the AHCWA quality framework and accreditation requirements, demonstrating quality management principles, particularly project evaluation and feedback; 8. Conduct all activities in compliance with relevant legislation, including Occupational Health and Safety, and all AHCWA policies and procedures and guidelines; 9. Assist the WACHS Liaison coordinator to develop appropriate communication networks for liaison officers, including the annual face-to-face workshop; 10. Liaise with necessary organisations as required to support information gathering, project research and project issue resolution; 11. Provide representation on relevant working parties and committees both internal and external to health services; 12. Provide project reports and updates as required, including drafting briefing notes as related to the program; 13. Maintain sound documentation and project records, including developing required information systems to support project objectives. Contact xxxxx xxxxxx (Executive Officer - Aboriginal Health Council of WA) on xxxx oxxxx. xxxxxx@ahcwa.org for an application package. 14

15 EXAMPLES OF POSITIONS CANCER CARE COORDINATOR Salary: ANF SRN Level 3 $85,642 pa Location: Broome Unit/Division: Kimberley -> Broome Health Services Work Type: Permanent - Full Time Position No: CH Job Description We are seeking to appoint an experienced individual who will provide clinical cancer nursing knowledge within the Kimberley Region. In this role you will demonstrate leadership and role modelling and promote maintenance of clinical standard setting and monitoring, policy development and change management as required to improve the cancer patient s management. 15

16 EXAMPLES OF POSITIONS PRIMARY HEALTH MANAGER Salary: HSU G 8 $91,544 - $84,803 pa Location: Midwest/Murchison (Location may be Negotiable) Unit/Division: WA Country Health Service - Midwest Work Type: Fixed Term - Full Time Position No: CH Job Description In this role you will be required to lead and manage primary health services and staff in partnership with other service providers. You will need to use your knowledge and experience in the co-ordination, planning, development and evaluation of public health and chronic disease prevention and control programs in a rural setting. This position also requires you to have the ability to manage the financial and physical resources of a health service area. A current drivers license and ability to travel the region is also essential. 16

17 EXAMPLES OF POSITIONS HEALTHCARE TEAM LEADER - SUNSHINE Working with young adults Ongoing support and training 60K + super and salary packaging We are seeking a highly motivated and dynamic person to further develop and manage an integrated model of clinically based health services for young people. This position is to help maintain excellent relationships with patients, through the support and backing of a professional healthcare team. This organisation takes great pride in the work they put out into the younger community and are looking for a manager that can do the same. This appointment reports direct to the executive officer and your role will be the coordination of two healthcare centers for young adults. This will include the recruitment, inductions and training of new administrative team members, while looking after the facilities maintenance, medical equipment and overseeing systems and procedures are being kept up to date. This role comes with opportunities to work alongside Australia s respected and renowned mental health experts. Criteria we are looking for you to have: Previous team management in a health related practice Previous accreditation experience An understanding of health issues affecting young people Good knowledge of the Medicare systems (Mental Health) preferred A high level interpersonal and communication skills You must want to work with young people On Offer: Competitive Salary + packaging Free, secure car parking / close to public transport Extensive professional development opportunities 17

18 EXAMPLES OF POSITIONS BUSINESS MANAGER - WORKPLACE HEALTH Ongoing professional development Publically listed national company A leader in workplace health solutions Konekt is a publicly listed Australian company and the largest private sector provider of organisational health and risk management services in the country. Our focus is on helping organisations minimise the impact of workplace injury and related workplace costs. We are seeking an experienced, pragmatic and energetic manager capable of achieving profitability and growth targets and possessing the motivation to build and develop a culture aligned with the Konekt vision and values. This role will see you involved in a diverse range of activities including: Operational management: quality control, resource management, business planning, reporting and analysis of markets, customers and services Financial management: P&L responsibility Customer management: developing and maintaining customer relationships through new business development, and account management Human Resource management - providing support, leadership and mentoring to a team of consultants and other managers You will develop and build strong relationships with internal and external stakeholders, manage staff to achieve key business objectives; monitor the industry, market and trends and undertake business development and marketing activities. Ideally you re an energetic and resourceful professional able drive business growth. If you enjoy the challenge of expanding your skills, have strong leadership ability, proven business development skills and high level organisational, problem solving and decision-making skills then this is the role for you. Previous experience in a similar role within the health industry will be highly regarded. Tertiary qualifications in Allied Health and/or Business are sought. At Konekt you will discover the opportunity to develop upon your current skills in an environment that rewards hard work and innovation. You will be provided with the use of company pool cars for work related travel, potential to earn up to 30% of your base salary as a bonus and access to training for professional development. If this role sounds of interest please visit our website 18

19 EXAMPLES OF POSITIONS HEALTHCARE REGIONAL MANAGER - WA/SA & NT Perth Based Health & Aged Care Sector Join A Winning Multinational Co. Bunzl Australasia is a leader in the marketing and distribution of a diverse consumable products range across a wide variety of industry sectors. We are committed to bringing out the best in our people through ongoing training and development, providing an environment that is safe, pleasant and harmonious, encouraging open and effective communication between all levels and offering employment that is secure and satisfying. Our Health and Aged Care business, Sanicare, seeks to appoint an experienced Regional Manager WA/ SA & NT. Some key objectives include: Promote the corporate vision within all regional plans, programs and activities To lead, manage and coach the Regional Teams To support, manage and effectively report services delivered to all corporate customers within the region and to meet all agreed KPI s Plan staff and team development programs To achieve monthly budget objectives, including sales and operational costs and monitor sales projections Preparation of tenders, proposals, quotes and product/cost comparisons Maintain Corporate Quality Assurance policy through all regional processes The Regional Manager s objectives are both commercially and qualitatively orientated and aimed at continuing to build the company s presence within the Healthcare Marketplace. This role will call upon your extensive sales experience to manage and develop profitable business from within. An independent self-starter who appreciates coaching team members in a team environment. You ll possess highly developed communication, presentation, verbal and written abilities along with excellent organisational and time management skills. We are looking for a sales and goals orientated individual a competent corporate negotiator and possess a strong business acumen. Well developed computer literacy with Excel, Word and Powerpoint and administrative skills are also required. Aged care and clinical sales background preferred; registered nursing qualifications are a pre-requisite. A very attractive package including commission, superannuation, FMCV and a mobile phone will be offered to the successful candidate. Don t miss this exciting and stimulating opportunity to join a winning multinational, committed to the success of the business through its people. Your application should contain brief details on your work background and experience plus a written submission, of no more than one page, explaining why you are the right candidate for this role. Note only successful candidates will be contacted. 19

20 REFERENCES American College of Healthcare Executives. (2010a). What is a healthcare executive? (accessed August 27, 2010). American College of Healthcare Executives. (2010b). Careers. (accessed August 27, 2010). Australian Services Union. (2009). SACS Awards. (accessed June 24, 2010). DEEWR. (2010). Employment outlook for health care and social assistance. OutlookHealthCareandSocialAssistance.pdf (accessed June 23, Department of Health Western Australia. (2010). Nursing and Midwifery WA- Promotional Positions. (accessed September 5, 2010). Job Outlook. (2010). Overview- Hospital Administrator de=1342 (accessed August 27, 2010) My Future. (2010). Occupation Details- Hospital Administrator. aspx?anzsco=111211a (accessed August 27, 2010). Western Australian Industrial Services Commission. (2008). Health Services Union: WA Health State Industrial Agreement pdf (accessed June 23, 2010). Western Australian Industrial Services Commission. (2007). Registered Nurses, Midwives and Enrolled Mental Health Nurses: Australian Nursing Federation, WA. WA Health Industrial Agreement (accessed September 5, 2010). 20

21 Contacting the Careers Centre... Feel free to visit us at Building 303 us at Give us a call on (08) Or check out our website at Stay connected to the Careers Centre with Jobs and Events Connect. Access new jobs posted daily, workshop information, special events and employer presentations. Explore Connect Grow