Transforming business through technology. Service Definition Document SharePoint. G-Cloud Framework SCS

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1 Service Definition Document SharePoint G-Cloud Framework SCS 4 September 2015

2 Contents 1 Overview Why Core? Microsoft Office Microsoft Office 365 SharePoint Online Microsoft Office 365 OneDrive for Business Pricing and commercials Ordering and invoice process Termination Terms Trial Service availability...4 core.co.uk Page 1

3 1 Overview Over the last 25 years, Core have been delivering technology consultancy to a range of industries, offering services around the entire Cloud platform. Working with both public and private sector organisations to solve business problems, reduce costs, increase efficiency and achieve their organisational objectives. We provide consultancy, development and managed services for Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Exchange, Windows Server, AD and Microsoft s range of online services including but not limited to Office 365, Widows Azure and Windows Intune. 1.1 Why Core? Core are one of the UK s leading Microsoft Gold Partners. We can deliver solutions across Microsoft s full suite of productivity and infrastructure tools, something which is virtually unique in the Microsoft arena. We can help you with all your IT needs from device supply, set up and support, identity and access management with hosting options to suit you; whether in the cloud or with a hybrid model combining the best of the Cloud whilst retaining some on premise solutions. We have established deep expertise working with Government organisations, having been listed on the G- Cloud since its conception in February We are fast becoming the go to technology solutions provider for central and local Government as well as the wider public sector. We have one of the UK s longest standing SharePoint teams, helping businesses implement online collaborative working and information management processes. Alongside them are some of the UK s best CRM expertise headed up by David Jennaway, the first of just six recognised Most Valued Professionals in CRM technology. Core's Cloud and Infrastructure project team have migrated over 100,000 seats of Exchange, Lotus Notes and Unix to Office 365 and Azure IaaS and PaaS solutions, whilst still maintaining a focus on delivering highly available on premise Exchange and Active Directory design and implementation. Core staff have been engaged on some of the UKs largest Active Directory/Exchange/Windows Server and Desktop rollouts and have a high calibre Professional Services team dedicated to Quest/Dell migration solutions for Greenfield mergers, acquisitions and divestures. core.co.uk Page 2

4 2 Microsoft Office 365 Microsoft Office 365 is a hosted communication and collaboration solution that delivers the capabilities of Microsoft Exchange Server, SharePoint Server, Yammer, Delve and Skype for Business as cloud-based services. Microsoft Office 365 simplifies IT management, while raising the bar on enterprise productivity. Backed by powerful security features and performance reliability. Office 365 combines familiar Microsoft productivity, collaboration and communication tools through Exchange, SharePoint and Lync online to support workers virtually wherever they are, on almost any device. With the power of Yammer for Enterprise Social and Delve as your digital dashboard, you have at your fingertips additional new ways of working. With a choice of deployment options, IT can continue to run some applications on-premises while moving others to the Cloud, or migrate entirely to the Cloud. 2.1 Microsoft Office 365 SharePoint Online SharePoint Online is a Microsoft Office 365 service for businesses of all sizes. Instead of installing and deploying Microsoft SharePoint Server on-premises, any business can now simply subscribe to SharePoint Online to provide their employees with an enterprise-grade solution for creating sites to share documents and information with colleagues and customers. Regardless of your Departments size you can work together effectively sharing documents and tracking project milestones keeping everyone in sync. All documents are kept up to date with online editing and sharing. SharePoint can be purchased as part of Office 365 or as a standalone plan. 2.2 Microsoft Office 365 OneDrive for Business OneDrive for Business in personal online storage space in the Cloud giving you unlimited storage, provided for you by your company. Use it to store your work files across multiple devices with ease and security. Share your files with business colleagues as needed, and edit Office documents together in real time with Office Online. Sync files to your local computer using the OneDrive for Business sync app. core.co.uk Page 3

5 3 Pricing and commercials 3.1 Ordering and invoice process All of Core s G-Cloud services can be ordered by contacting your Account Manager or any member of the Sales team on , ing or using the contact form on For G-Cloud orders please go to the https://www.digitalmarketplace.service.gov.uk search for CoreGov to browse available services. 3.2 Termination Terms Core require one month s notification for termination of the service. Core reserve the right to terminate the service if improper usage of the system has been found, and reserve the right to impose penalties up to and including the full payment of the agreed contract, depending on the nature and severity of the breach. Provisions of the Agreement which will survive termination or expiration include those relating to limitation of liability, infringement indemnity, payment and others which by their nature are intended to survive. 3.3 Trial Service availability Certain services within Microsoft Office 365 are available for a free trial period, however due to the complex nature of some of the services offered, for example, Aurora a formal trial is not available. We do however offer client access to a test server and demonstration server which will offer a range of standard processes and workflows. We also have several referenceable clients within the public sector arena. core.co.uk Page 4

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