OFC253. Introduction to Office 365 On-boarding Experience. Eddie Chua, Onboarding Engineer

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2 OFC253 Introduction to Office 365 On-boarding Experience Eddie Chua, Onboarding Engineer

3 Assess Remediate Enable Migrate Use Enhance Determine the setup of your existing environment and identify any issues Clean up any issues that prevent your preferred deployment approach Setup Office 365 services, users and integration with your environment Move your mailbox data to Office 365 and configure mail flow. Help your users get their work done better with Office 365 Further integrate your environment with custom apps and new capabilities

4 Getting started Deployment Adoption Trial Plan Infrastructure preparation Service provisioning Data migration Usage Enhancements

5 First things first and Onboarding Communication

6 Getting started Deployment Adoption Trial Plan Infrastructure preparation Service provisioning Data migration Usage Enhancements FASTRACK DELIVERED BY MICROSOFT ADOPTION OFFER PARTNER/MCS DELIVERED MICROSOFT PARTNER/MCS

7 FastTrack Onboarding Center MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

8 Onboarding in the following languages: Chinese, English, French, German, Italian, Japanese, Brazilian Portuguese and Spanish Additional Languages coming

9 Why an Onboarding Center?

10 Vision

11 Mission

12 Onboarding Center (OBC) Overview The Onboarding Center (OBC) is a dedicated team of onboarding experts who guide customers in onboarding their organization to Office 365 services OBC experts include Onboarding Engineers (OE) and Onboarding Managers (OM) who use specialized onboarding guidance, documentation, and tools to assist the customer complete the required provisioning and configuration tasks for each eligible service purchased Onboarding guidance, etc. is built upon a prescriptive onboarding approach known as FastTrack which is engineered to deliver quick and predictable outcomes, and the best experience for customers onboarding to Office 365

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14 Microsoft provides enhanced onboarding support for eligible customers MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

15 Depending on environment, these are the activities you may need to perform Network configuration, analysis, bandwidth validation, testing, and monitoring Technical change management approval process and supporting documentation Rationalization and definition of group policies for user, workstation, and server management AD DS design, installation, and configuration, including trusts and site definitions AD clean up and remediation activities from IDFix Infrastructure, design changes or modifications to existing on-premises messaging servers Configuration to existing on-premises messaging servers Coexistence with business applications

16 MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

17 Office 365 Adoption Offer Service promotion provided to customers to help with onboarding and adoption Use toward remediation, migration and adoption activities through partners Available for all customers with qualified 150+ seats Includes all Office 365 workloads MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

18 Service promotion provided to customers to help with onboarding and adoption Who/When Customers who buy 150+ seats of Office 365 Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive standalone plans Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) September 1, 2014 March 31, 2015 What Activities may include Partner led project management of Onboarding Partner led data migration ( , OneDrive or SharePoint) Partner led remediation activities Partner led SharePoint, Lync, and Yammer adoption activities Or Microsoft provided mail migration MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

19 Microsoft-provided enhanced onboarding support for eligible customers Mailbox migration Microsoft will migrate mailboxes from the following source environments Single Exchange organization at Exchange Single Lotus Domino environment Single IMAP accessible (i.e., Gmail) environment Single Exchange + Single IMAP, Single Domino + Single IMAP Migration schedule and operations Migration will be done on standardized prescheduled 24x5 basis in predefined migration time slots with 3 migration time slots per migration day All migrations will use Microsoft cloud-based migration tools Post-migration report for the migration time slot is provided to customer Customer expectations and responsibilities Migration schedule and specific mailboxes Client-side migration issue support End user communications Migration of client side data (.pst, local Outlook settings, local contacts) Post migration support Remediation or migration of Lotus Domino applications and application data Migration of mail that is in databases not based on the standard Lotus Domino mail template Modifications to the IMAP4 tool for IMAP4 mail systems that are incompatible with the tool MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

20 Health, Readiness, and Connectivity Checks

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22 FastTrack Getting Started MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

23 FastTrack for Office 365 Quick and predictable start and deployment Personalized assistance onboarding Provisioned and ready to use service MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

24 Getting Started 250 person/90-day E3, A3, or G3 trial subscription Pre-populated content for both IT pros and end users All Office 365 workloads on PC, web, and mobile devices Seamless transition to a production environment MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

25 Getting Started for users

26 MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y Getting Started for IT

27 FastTrack Getting Started experience

28 Deployment planning

29 MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y Planning is (still) important for Office 365

30 Demonstration Deployment Planning tool MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

31 I need help planning for my Office 365 deployment! Introducing Deployment Planning Services, for Software Assurance customers

32 Office 365 FastTrack planning engagements Software Assurance Benefit, executed by MCS and Partners Software Assurance Benefit, executed by MCS and Partners 1 day and 10 day Deployment Planning Services offerings and guidance now available from Qualified Cloud Productivity partners Microsoft Consulting Services Outcome of the engagement is a verified deployment plan scoped to your environment and needs

33 Go to deploy.office.com/getting-started to provision the Getting Started content Complete a deployment plan with help from your Microsoft or partner team Your assigned Onboarding expert will contact you within 30 days of purchase Decide which offer you d like to take up either mail migration or adoption services MI C R O S O F T C O N F I D E N T I A L I N T E R N A L O N L Y

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