Office of Information Technology. Welcome

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1 Welcome

2 Main Offices in Echlin Hall M-F 8:30-4:30 Vincent Mangiacapra Associate VP/CIO / VMangiacapra@newhaven.edu Greg Bartholomew Director of Networking/Systems Operations GBartholomew@newhaven.edu Alan MacDougall Director of Educational Technology AMacDougall@newhaven.edu Student Support Office in Campus Store M-F 8:30-4:30 Studenttechsupport@newhaven.edu

3 Today s Topics Network Account/ Blackboard Online Learning Portal Campus Card Computer Labs Student Technical Support Office Network & Computers Security

4 Network Account/ First Initial First 4 characters of last name # John Smith will be jsmit1 Web Access (Microsoft hosted Office 365) Instructions available for jsmit1@unh.newhaven.edu Password Reset on UNH Website DO NOT SHARE Account/password information Single Sign On to all resources portal for important announcements/info UNH s PREFERRED METHOD OF COMMUNICATION

5 Blackboard Web-based learning portal Used for both traditional and online course delivery Used to provide student services Primary method for instructors to interact with students outside the classroom Same username/password as network account Can also be accessed by logging into portal Charger Cash and Dining Dollars are managed on Blackboard Tegrity Sessions are accessed through Blackboard

6 Campus Card Identification Carry at all times/protect/10.00 replacement fee Library- Required for 24/7 Access Residential Hall Door Access Debit Card Dining Dollars Charger Cash Printing (Charger Cash) Online Card Management on Blackboard To add funds to student card go to Select link on left to Making a Guest Deposit

7 Dining Dollars vs Charger Cash Dining Dollars Fixed Amount w/ Meal Plan Sodexo locations only Dining Halls C-Store Jazzman's First payment option automatically for Sodexo locations Cannot be transferred carry-over after fall, all funds unused are lost at end of year Charger Cash Account holder deposits Any location Laundry (no coin) Campus Book Store Off Campus vendors Vending Used for Sodexo locations only after Dining Dollars are exhausted Student/parent can add to anytime Mastercard/Visa only Cash machines/bursar Never expires, no fees

8 Labs Must use Network Account to Login to all computers Office 365 OneDrive or USB Memory Stick is recommended UNH is not responsible for lost data PCs wiped on reboot Lab Aides are available in select locations Library computers (50) and Laptops (48) available Pay-to-Print Charger Cash Allowance $18 per semester (.08c b&w/.50c color -duplex) Print to Library printers from personal laptop/pc

9 Student Technical Support Office Service Labor no parts Hardware installation or replacement Memory or hard drive NO screens Software installation Free/Purchased from UNH (or not) Virus/Spyware cleaning Contact Located in Campus Store M-F 8:30-4:30

10 Software Software Distribution Download site Technology tab Included with Tuition: Office for Windows OR Office for Macintosh Software for $15 (download only) Windows 7 or Windows 8 Professional Upgrade MS Visual Studio.NET Additional Software, prices vary Example: Adobe (Mac/PC)

11 Computers on Campus To buy a Mac or PC Acceptable Hardware IBM Compatible - 4GB Ram Macintosh Intel Macs running any version of OS X Purchase Recommendations: Extended Warranty Security Cable Lojack (order online or with computer purchase) screen, 8GB Ram Acceptable OS IBM Compatible - Win 7/8/Linux/BSD Macintosh - OS 10, Windows (Boot Camp) Tablets ios(ipad), Android, Windows RT/8

12 Network Access Wireless across campus and Wired every room Wireless ac/n/b/g ONLY UNH WIRELESS EQUIPMENT ALLOWED PLEASE do not bring personal network equipment into dorms If more network connectivity is required we will provide it free Device Registration for access Xbox, PS4, Roku, Chromecast, AppleTV Virus protection & OS updates required (Windows & Mac) Acceptable Usage Policy Offensive Use of Internet & Bandwidth Offenders Shut Down

13 Viruses/Firewall Students are responsible for having/maintaining personal PC protection Unprotected computers not allowed access Infected Users Shut-Down Free antivirus is acceptable but Paid recommended Personal firewall for Windows: Zone Alarm (free!!!)

14 Downloads/File Sharing Academic Applications Prioritized P2P programs/games given lowest priority No Blocking/Filtering unless issue in Dorms Inappropriate sites blocked in public places Sharing/Downloading of Copyrighted Material is illegal UNH is NOT responsible for illegal behavior from our network Copyright owner may file lawsuit against student Abusers may/will be shut down

15 Things for Parents/Students To Do: Download this presentation from SOAR website Parent Optional Sign up for Text Messaging Students auto-enrolled Student Change Password Get Antivirus Software Student Login/Use & Blackboard

16 Thanks Questions?

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