Monash technology essentials for students 2016

Transcription

1 Monash technology essentials for students 2016 AUSTRALIA CHINA INDIA ITALY MALAYSIA SOUTH AFRICA

2 esolutions is your central Information Communications and Technology (ICT) group at Monash University. We are here to help with all your technology needs while you are studying at Monash. When you are new to Monash, the vast amount of information available can be daunting. To help you navigate your way through the myriad of information available, we have created this brochure. This gives an overview of the essential technology services that Monash provides, as well as useful links to access more information online. You can contact us online, by phone or in-person at one of our IT service desks located across our campuses. We pride ourselves in delivering a customer focused and responsive service. We are here to help make your Monash experience a positive one. monash.edu/esolutions/students

3 esolutions Service Desk We re here to help with all your IT needs Contact us monash.edu/esolutions/contact Log a request servicedeskonline.monash.edu By servicedesk@monash.edu By telephone Internal: x32777 External: In person Top six questions from students in How do I get swipe card access to labs? Undergraduate computer labs: monash.edu/esolutions/undergrad-lab-access Postgrad Labs: monash.edu/esolutions/postgrad-lab-access 2. Where can I find computer labs? monash.edu/computer-labs 3. What Monash software can I download for free? monash.edu/software 4. How do I connect my laptop to a printer? monash.edu/connect-printer 5. How do I top up my printer credits? monash.edu/student-printing 6. How do I set up wireless on my laptop? monash.edu/eduroam-wireless Campus Berwick Caulfield Clayton Location esolutions - Building 901, Learning Commons, Ground floor Monash Connect - Building B, Ground floor Monash Connect - Campus Centre, 21 Chancellors Walk, Room G.163 Parkville esolutions - Pharmacy Library, Manning Building 403 Peninsula esolutions - Building A, Level 2 1 2

4 my.monash portal Your single point of entry for all online services Google Apps Communicate and collaborate Mail, Calendar, Drive and Sites All learning materials for your enrolled units Access study materials including lecture notes, assignments and quizzes Unlimited storage for Google Apps, Mail and Drive Participate in discussion forums View your grades Use Search to discover library resources, including reading lists, databases and electronic books and journals. MULO Monash University Lectures Online Audio lectures Video lectures Use library guides to identify online and print resources in your subject area. Participate in information research and learning skills programs and tutorials. Ask.monash Monash FAQs 3 Opt in to additional services including Google+, Blogger, YouTube and more Search, discover, learn Online learning system Monash University Library Moodle Find answers Submit a question Provide feedback Lectures available via Echo Media Player streaming, direct download, vodcast, or podcast Allocate+ Timetabling system Choose timetable preferences View your timetable WES Web Enrolment System Enrolment / Re-enrolment Fees / Scholarships Results 4

5 Free eduroam wireless Connecting to eduroam is simple Enter your Monash username as Enter your Monash password Connect! You can use eduroam at any participating institution. These include over 20 universities in Australia and many other institutions across the globe. i monash.edu/eduroam-wireless Software Monash offers free and discounted software for students. i monash.edu/software Office 365 is free for Monash students Printing esolutions provides printing in many computer labs. Most printers offer duplex printing and are filled with recycled paper as part of our commitment to the Monash Green Initiative. Check your balance or buy print credit via the my.monash portal.* Some printers are wireless enabled and are marked accordingly. You can print wirelessly to these printers from your own device. *Note: Printing in Monash libraries is via a different print system. Library print credit is added to your Monash ID card or Library printing card. These cards cannot be recharged via the portal. i monash.edu/student-printing Printing charges (as at October Prices subject to change.) Black and white Colour A4 Transparencies $1 Single sided: 12c Double sided: 20c/sheet Single sided: 50c Double sided: 96c/sheet A3 Single sided: 24c Double sided: 44c/sheet Single sided: $1 Double sided: $1.96c/sheet Computer labs Monash has over 5000 student computers in computer labs, libraries and hospitals across Victoria. We have general access computer labs open to all students, dedicated teaching labs and faculty labs with specialised software installed. Opening times vary and some computer labs offer 24 hour swipe card access. i monash.edu/computer-labs Students can save their files in the My Documents folder when logged on to any lab computer. These files are secure, backed up and accessible* from any lab computer. *These files are not available offline. 5 6

6 Bring your own device If you are intending to purchase or bring your own device to use at university, the following considerations can be used as a guide. Battery life check to see how long the battery life is and check the warranty on the battery. Generally, the more cells a battery has, the longer it will last. Weight laptops can range anywhere from 1kg up to 6kg. If you plan to be travelling regularly consider a lighter device. Size smaller devices can be more portable but they may not have the processing power you require. When choosing a device, take into account the applications you will be using and the locations where you will be using your device. USB Ports how many USB ports does the device have and are they the slower USB2 or the faster USB3? Recommended minimum specifications Component PC Mac Processor Intel/AMD 1.7GHz dual-core Intel 1.7GHz dual-core Operating System Windows 7 OS X 10.9 Memory Hard drive Display Software 4GB A Solid State Drive (SSD) will give you the best experience MS Office 2013 or later A commercial antivirus product 1024 x 768 screen resolution Web browsers Internet Explorer 11 Safari Wireless MS Office for Mac 2016 or later A commercial antivirus product Firefox (latest version) Chrome (latest version) n dual-band *Please note these recommendations are valid as at October Warranty - how long is the warranty valid for? Check to see if the manufacturer offers an international warranty rather than one limited to the country in which the device is purchased. (Particularly useful for travellers). RAM (Random-access memory) - some laptops are sold with 2GB of memory as standard. You will get more benefit from a laptop with at least 4GB of RAM. Recommended wireless specifications Our recommended options to help you to get the best wireless connection on campus are listed below. Some faculties recommend their own minimum system requirements for certain degrees. Please check with your faculty before purchasing your device. Wireless card ac a/b/g/n n dual-band b/g/n b/g Comments Ideal for best wireless connection and future compatibility. Provides an excellent wireless connection. Is supported and does connect but it is not the ideal wireless protocol to have in your device. Users can experience connection issues when a large number of devices are connected in a localised area. 7 8

7 Passwords and security Your Monash password expires every six months To ensure you have a strong password, it must meet the following criteria: Between 8 and 10 characters in length. Includes: Upper and lower case letters Numbers Symbols and apostrophe symbols) Is not a dictionary word Is not a simple string or easy to guess Lost and found We get asked a lot about things that have been lost. Visit our answers page to see lost and found locations on campus. monash.edu/lost-and-found 9

8 Further information monash.edu/esolutions/students Contact us monash.edu/esolutions/contact Log a request servicedeskonline.monash.edu By servicedesk@monash.edu By telephone Internal: x32777 External: monash.edu/esolutions