Installing the Pharos Client onto your Macintosh laptop

Size: px
Start display at page:

Download "Installing the Pharos Client onto your Macintosh laptop"

Transcription

1 Downloading Pharos Wi-Fi installers for Windows and Macintosh Computers The remote print system can be installed on either a PC or a Macintosh computer. Installing the Pharos Client onto your Macintosh laptop Downloading Pharos for Macintosh computer To download the Pharos client, click on the link below. Download Pharos Software for Macintosh Installing the Pharos Client onto your laptop The following instructions will show users how to install the Pharos client. Requirements: Macintosh OSX 10.4 and up User must have access authorization to install the software (you will need to enter your computer user ID and password). User must connect to the SFSU campus Wi-Fi network (see instructions for connecting to the campus wireless network below). To connect to the campus wireless network, see: Requirements for Wireless Access 1. Download the installer 2. Double-click SFSU_Library_Printer.dmg 3. Double-click the file popup.pkg that appears on the desktop.

2 4. The installation process will begin. Click Continue. 5. The next screen has information about the installation process. Click Continue. 6. Select your main Mac drive as the destination for the application. Click Install.

3 7. Enter your laptop's username and password 8. When the process is finished, click Close. 9. You should see SFSU_Library_Printer in your Print & Scan window

4

5 Installing the Pharos Client onto your Windows laptop Downloading Pharos for Windows To download the Pharos client, click one of the appropriate links below. Download Pharos Software for Windows (32-bit operating systems) Download Pharos Software for Windows (64-bit operating systems) Installing the Pharos Client onto your laptop The following instructions will show users how to install the Pharos client. Requirements Windows XP, Vista or Windows 7 (32-bit or 64-bit operating systems) User must have access authorization to install the software (you will need to enter your Administrator User ID and Password). User must connect to the SFSU campus Wi-Fi network (see instructions for connecting to the campus wireless network below). To connect to the campus wireless network, see: Requirements for Wireless Access 1. Download the installer 2. Find and double-click the file labeled LibLibWiFi_for_x64 or LibLibWiFi_for_x32

6 3. Click Install. 4. Click Finish.

7 5. You should see OneCard PostScript Library WiFi printer in your Printers and Faxes window.

8 Pharos Printing System: WiFi Printer Locations To view a map of the building's location on campus, click the building number. Pharos SFSU Library Wi-Fi Printer Locations: Pharos printers are at the following locations: Ground Floor: Study Common Print/Copy - Room 42b First Floor: o Research Common (24-Hour Computer Lab) Print/Copy - Room 124 o Print/Copy - Room 160a Second Floor: Print/Copy - Room 102b Third Floor: Print/Copy - Room 309 Fourth Floor: Print/Copy - Room 409

9 Printing from your own computer with Pharos NOTE: Known issues - Pharos has difficulty printing PDF files. For the PDF file printing workaround, save the file and then reopen it in Adobe Reader. Once the Pharos Client is installed on your computer, you will see all available printers in your Printers and Faxes or Print & Scan window: 1. Select Print. 1. Select the correct printer 1. Windows Laptop: OneCard PostScript Library WiFi 2. Macintosh Laptop: SFSU_Library_Printer 2. Send your job to the printer 2. When a print job is submitted, the Pharos Print Job Details pop-up window will appear. 1. Enter a password twice for the print job. The password is to ensure that you are the only one who can release your job to print because your account will be charged accordingly. NOTE: If you forget your print job password, it is not recoverable. Note: It is recommended that you simple 3-4 digits numbers. 2. Click Print. Note: If you accidentally submitted/sent a print job that you don't wish to release, you can leave it in the print queue and it will automatically be deleted in 2 hours.

10 3. Retrieve your print job at the location it was submitted. Note: There will be a release station that will allow you to release your print job if money is available on your account to pay for it. Value can be added to your SF State ID (OneCard) or buy Guest Cards at VTS (Value Transfer Station).

11 Pharos Printing and Copying System FAQs (Frequently Asked Questions) Your Account: Q. Do I need a valid SFSU account to install and print to SFSU Library Wi-Fi printers? A. Yes, you must be connected to the SFSU wireless network in order to print to any of the Pharos SFSU Wi-Fi printers in the labs. Q. How do I login to SFSU Wi-Fi? Only current students, staff and faculty can log in to the SF State wireless system. You will need your SF State ID number and password. 1. Connect your computer to the SFSU network using your computer's wireless manager. 2. Open a Web browser (Firefox, Internet Explorer, Safari). 3. The browser will be automatically directed to the wireless login page. Enter yourid number and password in the required fields. 4. Click Log In. If popups are enabled for the SF State domain, you will see a new window with a logout link. SFSU Help Desk Q. What should I do if I am a visitor, friends of the library or SFSU alumni, and would like to print? A. Visitors, friends of the library or alumni who wish to print may add money to a Guest Cards. The Guest account allows use of select printers in the Research Commons in the library first floor. Payment: Q. How to add money to SF State ID or Guest Card. Can I pay for my print jobs with a debit or credit card? A. Value can be added to your SF State ID (OneCard) or buy Guest Cards at VTS (Value Transfer Station). machine with cash only and for the exact amount put into the machine. The VTS machines accept bills only: $1, $5, $10 and $20 bills. Q. Can I pay for my print jobs with a debit or credit card? A. Yes, Credit/ Debit Card (MasterCard, VISA, American Express or Discover Card): Go to the OneCard deposit page click Online Deposits (on left) to add funds to an account. Q. My print job isn't extensive, but all I have is a $20 bill. Will the VTS Machine give me change? A. Change is not available at or from the VTS system at the time of purchase. Bring the exact amount that you want to purchase with you.

12 Q. It's the end of the school term, and I still have money left in my Pharos electronic account. Can I cash the account out? A. All sales are final. You will not receive a refund for any unused print credits regardless of class withdrawal, graduation, etc. Q. Do faculty and staff have to pay for this service? A. Anyone who uses Pharos printers, copy machines and/or plotters are expected to pay for his/her print-out. Printing: Q. What should I do if I'm trying to print a PDF file? A. Before printing, save the file and then reopen it in Adobe Reader. Q. Do I need to download the Pharos Printer software every time I print? A. You only need to download the Black-n-White or Color print software ONCE. Q. What versions of the operating system will this work on? A. The wireless printing package will work on Windows XP 32 and 64 bit, Windows Vista 32 and 64 bit, and Windows 7 32 and 64 bit. Macintosh OSX 10.4 and up. Q. Will I be charged anymore for printing from my personal laptop? A. The costs to print from your laptop are the same price as if you were printing in a computer lab. Q. Can I print from home? A. Unfortunately you cannot print from home. You must be connected to the SFSU wireless network in order to print to any of the Pharos SFSU Wi-Fi printers in the labs. Q. Can I print remotely? A. Yes, you can print from any machine (including your own laptop) by installing the Pharos remote printing application on your laptop or desktop machine. Pharos can be installed on either a PC or Macintosh computer. Q. If I print from my laptop, can I pick-up the print out in any of the Pharos SFSU Library Wi-Fi Printers? A. Yes, all the Pharos SFSU Wi-Fi printers are tied in together and you can pick-up your print outs from any of the SFSU Library Wi-Fi printers. Q. Can I print my documents in a duplex (double-sided) format? A. No - the current HP printers doesn t support duplex (double-sided) printing. Please contact the SFSU Campus Copy Center for assistance with duplex printing. Contact: Cesar Chavez Student Center, Room M-110, Phone: (415)

13 Troubleshooting: Q. My firewall/security software appears to be blocking the Pharos software from connecting to the network. What do I need to do to fix this? A. The Pharos software needs to be able to open outgoing network connections on TCP ports 515 and Alternatively, you can choose to allow all connections from the program "<system drive>\program Files\Pharos\bin\popupcli.exe". Q. During the installation on a Windows machine, I was told that the printer driver was not digitally signed and/or had not passed Microsoft's compatibility tests. Do I need to worry about this? A. You do not need to worry about this. This should not occur on most systems, but could happen if the printer installation is attempting to make use of a file already present on your system. Use of the Pharos printers should not be affected. Q. What should I do if I accidentally submitted/sent an erroneous print job (e.g.: an assignment that has typos)? A. If you submitted/sent a print job but find errors in it before releasing the print job, do not release the job. The print job will time out and automatically be deleted in 2 hours. Q. What should I do if my print job/s was/were stolen or deleted? A. All users are responsible for picking up their print jobs once they are sent to the printer. J. Paul Leonard Library is not responsible for lost or stolen or deleted print jobs. Q. What kinds of printing issues qualify for a reprint? A. Reprint will only be issued for bad print jobs resulting from mechanical or equipment failure such as smeared toner, light print or partially-printed pages, or paper jams that cause damage to the page. For assistance with these issues, ask for the assistant at the Help Desk. Q. I've gone through all the questions, and didn't see anything about my problem now what? A. Please contact the helpdesk for further assistance. Q. Uninstalling the Pharos Software A. Windows 2000/XP/Vista/7 Open the 'Add or Remove Programs' Control Panel in Windows 2000/XP or the 'Programs and Features' Control Panel in Windows Vista/7. Scroll down the list until you see an item named 'Pharos' and click on un-install it. Q. Troubleshooting SFSU Wi-Fi login A. If you are unable to log in to the SFSU wireless network, try the following: 1. Change your SF State password and try logging in again. 2. Check your SF State and verify that you have not received any notices that your wireless account has been locked for violations such as virus activity.

14 3. Submit a Help Desk service request. 4. SFSU Help Desk is located in Administration Building, room 110 (ADM 110) o o Monday - Thursday, 8:00am to 6:00pm Friday, 8:00am to 5:00pm Use of Pharos SFSU Wi-Fi Installer Software All software is installed at your own risk. Due to the wide variety of settings and configurations possible on personal laptops, we cannot guarantee that wireless printing will work on all laptops.

Student Desktop@ Home

Student Desktop@ Home Student Desktop@ Home Full Off Campus Access to your Programs and Files Full Access to the University from Home You can access the University from any computer with an internet connection. This system

More information

Wireless Printing Setup Guide

Wireless Printing Setup Guide Temple University Beasley School of Law Wireless Printing Setup Guide Updated August, 2012 Temple Law Computer Services 8/27/2012 Table of Contents Computer Operating System Page Windows 7 2 Windows Vista

More information

Connecting to the Staff Desktop Service

Connecting to the Staff Desktop Service Connecting to the Staff Desktop Service Access your programs and files just like you were in the office Get Setup The first step to use our Remote Connection service is to check that you have the free

More information

How to Use YourPrintCloud Wireless Printing for Xerox Copiers & Printers. revised 30 Jan 2015 1

How to Use YourPrintCloud Wireless Printing for Xerox Copiers & Printers. revised 30 Jan 2015 1 How to Use YourPrintCloud Wireless Printing for Xerox Copiers & Printers revised 30 Jan 2015 1 WIRELESS PRINTING SMARTPHONES YourPrintCloud Mobile smartphone apps support PDF s, Microsoft Word, PowerPoint,

More information

Wireless Printing in the Boston College Libraries

Wireless Printing in the Boston College Libraries Wireless Printing in the Boston College Libraries Using Windows Using Mac OS X Using Windows To add a Library print queue using Windows: 1. Log in to your computer as an Administrator. 2. Optional: Join

More information

PRINTING, PHOTOCOPYING & SCANNING INFORMATION

PRINTING, PHOTOCOPYING & SCANNING INFORMATION COPYING INFORMATION for Library Card holders BODLEIAN LAW LIBRARY PRINTING, PHOTOCOPYING & SCANNING INFORMATION How does it work? The Bodleian Libraries have self-service printer/copiers at which readers

More information

Accessing the SUNYIT wireless network for the first time

Accessing the SUNYIT wireless network for the first time Accessing the SUNYIT wireless network for the first time Right click on your wireless network connection icon and select the View Available Wireless Networks option You may see several networks within

More information

REMOTE ACCESS SERVICE SUPPORT. ICR User Support Guide

REMOTE ACCESS SERVICE SUPPORT. ICR User Support Guide REMOTE ACCESS SERVICE SUPPORT ICR User Guide Question Answer/ What is supported Non-ICR computer access 1. What are the support hours for the remote access service? The IT Helpdesk service is available

More information

QUT PRINTING SERVICES. www.qps.qut.edu.au. Printing from your laptop. Connect your laptop to the student print queue

QUT PRINTING SERVICES. www.qps.qut.edu.au. Printing from your laptop. Connect your laptop to the student print queue QUT PRINTING SERVICES www.qps.qut.edu.au Printing from your laptop Connect your laptop to the student print queue Contents Using this guide 3 How to print from your laptop 3 Windows 8 4 Windows 7 Windows

More information

Install and End User Reference Guide for Direct Access to Citrix Applications

Install and End User Reference Guide for Direct Access to Citrix Applications Install and End User Reference Guide for Direct Access to Citrix Applications Version 1.0 7/26/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a

More information

LexisNexis Law School ebooks / etextbooks FAQs LexisNexis Store Purchases

LexisNexis Law School ebooks / etextbooks FAQs LexisNexis Store Purchases LexisNexis Law School ebooks / etextbooks FAQs LexisNexis Store Purchases General Questions about ebooks/etextbooks Digital Rights Management/Adobe/User Accounts LexisNexis Store Purchases/Downloading

More information

Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service.

Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service. Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service. The ScoMIS Remote Access Gateway offers a convenient method to connect direct to SIMS.net Terminal

More information

VIRTUAL SOFTWARE LIBRARY REFERENCE GUIDE

VIRTUAL SOFTWARE LIBRARY REFERENCE GUIDE VIRTUAL SOFTWARE LIBRARY REFERENCE GUIDE INTRODUCTION The Virtual Software Library (VSL) provides remote and on-campus access to lab/course software. This approach is intended to simplify access for all

More information

Get Connected! How to Configure Your Computer for MITnet. Red Hat Enterprise Linux Mac OS X Windows XP Professional, Vista

Get Connected! How to Configure Your Computer for MITnet. Red Hat Enterprise Linux Mac OS X Windows XP Professional, Vista Get Connected! How to Configure Your Computer for MITnet Red Hat Enterprise Linux Mac OS X Windows XP Professional, Vista 2008 Massachusetts Institute of Technology Table of Contents Introduction...3 About

More information

iprint For Apple Computers

iprint For Apple Computers iprint For Apple Computers Note: If you experience difficulties or are not comfortable installing the iprint drivers, please visit the TAC located in Randall Library for assistance IMPORTANT: If you have

More information

Those who wish to remotely log on to a Pepperdine Windows desktop computer will also need to have these instructions with them when they connect.

Those who wish to remotely log on to a Pepperdine Windows desktop computer will also need to have these instructions with them when they connect. Using Microsoft s Remote Desktop Connection (RDC) program, Pepperdine faculty and staff who use Macintosh and Windows computers can log on to Pepperdine s Remote Access Server (remoteaccess.pepperdine.edu)

More information

Three Rivers Community College Wireless Network

Three Rivers Community College Wireless Network Three Rivers Community College Wireless Network TRCC s Information Technology Division offers free wireless network connectivity for students. The network grants students high-speed access to the Internet

More information

Please apply to the DIOS Helpdesk (see Information and communication at the end of this document) for further assistance.

Please apply to the DIOS Helpdesk (see Information and communication at the end of this document) for further assistance. Student manual FSW Secure Access Portal Faculty of Social and Behavioural Sciences FSW Secure Access Portal The FSW Secure Access Portal (short: Portal) provides safe access from outside to the Faculty

More information

SSL VPN Support Guide

SSL VPN Support Guide P a g e 1 SSL VPN Support Guide Revision date: 5/4/10 P a g e 2 Table of Contents Before calling the Support Desk..pg 3 What the Support Desk can assist users with. pg 4 Instructions for PC users (Internet

More information

CONNECTING TO ECS RESOURCES

CONNECTING TO ECS RESOURCES 1) Getting a Windows username and password... 2 2) Download VPN Client... 4 3) Installing VPN... 11 4) Configure VPN... 18 5) Firewall... 20 6) Connecting using VPN... 20 7) Setting up a default connection...

More information

Student Wireless Network Access Guide (Windows) v2.6 (21/09/2011)

Student Wireless Network Access Guide (Windows) v2.6 (21/09/2011) Student Wireless Network Access Guide (Windows) v2.6 (21/09/2011) To successfully connect the student wireless network your device must meet the following requirements: Windows XP with Service Pack 2,

More information

KU Information Technology provides wireless access for both the KU campus community and for guest users at many points across campus.

KU Information Technology provides wireless access for both the KU campus community and for guest users at many points across campus. Wireless at KU KU Information Technology provides wireless access for both the KU campus community and for guest users at many points across campus. The Campus IT map provides building locations where

More information

Remote Access to Niagara Wheatfield s Computer Network

Remote Access to Niagara Wheatfield s Computer Network Remote Access to Niagara Wheatfield s Computer Network Niagara Wheatfield Central School District Office of Instructional Technology Revised: June 24, 2010 Page 1 of 15 To gain access to Niagara Wheatfield

More information

Using Remote Web Workplace Version 1.01

Using Remote Web Workplace Version 1.01 Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote

More information

WINDOWS 7 AND INTERNET EXPLORER 8

WINDOWS 7 AND INTERNET EXPLORER 8 EMPLOYEE PORTAL HOW TO VIEW YOUR PAY STUB FROM HOME WINDOWS 7 AND INTERNET EXPLORER 8 At this time the vendors for the SRA (Secure Remote Access) and Employee Portal programs are not supporting Windows

More information

SSL VPN Support Guide

SSL VPN Support Guide Page 1 SSL VPN Support Guide Revision date: 4/16/14 Page 2 Table of Contents Before calling the Service Desk..pg 3 What the Service Desk can assist users with. pg 4 Instructions for PC users (Internet

More information

REMOTELY ACCESS YOUR FILES WITH THE FLAGLER FILECONNECT SYSTEM

REMOTELY ACCESS YOUR FILES WITH THE FLAGLER FILECONNECT SYSTEM REMOTELY ACCESS YOUR FILES WITH THE FLAGLER FILECONNECT SYSTEM This document explains the various ways to connect to your network files and group share data. In addition, staff and full-time faculty are

More information

Making A Work Order IT Services

Making A Work Order IT Services Making A Work Order IT Services Getting There Using a working computer with internet access, open your Browser (Internet Explorer, Firefox, etc.) Login to the KACE Service Center by typing in http://kace.coastalbend.edu

More information

Basic Citrix Manual. Apple Computers and Laptops. Version 1.3. Created by Joshua Lindemann

Basic Citrix Manual. Apple Computers and Laptops. Version 1.3. Created by Joshua Lindemann Basic Citrix Manual Version 1.3 Created by Joshua Lindemann Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Security... 4 Configuring

More information

Simon School IT FAQ Guide

Simon School IT FAQ Guide Simon School IT FAQ Guide 1 What Are The Suggested Specs My Computer Should Have? The Simon School Information Technology Department can make the following suggestions: Windows XP Operating System 1) CPU

More information

Microsoft Windows Installation and Troubleshooting Guide

Microsoft Windows Installation and Troubleshooting Guide Remote Access Services Microsoft Windows - Installation and Troubleshooting Guide Version 2.1 February 19, 2013 1 P age TABLE OF CONTENTS 1 MICROSOFT WINDOWS XP INSTALLATION PROCEDURES... 3 2 MICROSOFT

More information

VCL Access. VCL provides access to Linux and Windows 7 Virtual Machines. Users will only see those images that they are authorized to access.

VCL Access. VCL provides access to Linux and Windows 7 Virtual Machines. Users will only see those images that they are authorized to access. What is VCL? VCL (Virtual Computer Lab) is a service running on servers in IIT s datacenter that enables users to schedule and connect to virtual desktops running specific academic software applications

More information

How to Connect to UAB s Wireless Networks

How to Connect to UAB s Wireless Networks How to Connect to UAB s Wireless Networks Sections: Page: Checking Windows XP for Service Pack 3 3 Configuring Windows XP SP3 to Connect to uabwifi-nac: Part I 5 Configuring Windows Vista to Connect to

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

Hosted Service Tips and Troubleshooting

Hosted Service Tips and Troubleshooting Hosted Service Tips and Troubleshooting Table of Contents General Tips... 2 Add the Login page to your Internet Explorer s list of Trusted Sites... 2 Uninstall/Reinstall the Citrix online plug-in... 3

More information

Xerox 700 Digital Color Press with Integrated Fiery Color Server. Utilities

Xerox 700 Digital Color Press with Integrated Fiery Color Server. Utilities Xerox 700 Digital Color Press with Integrated Fiery Color Server Utilities 2008 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45072726

More information

Remote Access Services Microsoft Windows - Installation Guide

Remote Access Services Microsoft Windows - Installation Guide Remote Access Services Microsoft Windows - Installation Guide Version 3.1 February 23, 2015 1 P age Contents GETTING STARTED... 3 JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... 3 Windows XP... 3

More information

Setting up your laptop to print to the student lounge printer

Setting up your laptop to print to the student lounge printer Setting up your laptop to print to the student lounge printer Click on the system you are using: 1) MacOS X 10.2 2) MacOS X 10.3/10.4 3) Windows 2000/XP 4) Windows 7/Vista 1) MacOS X 10.2 In order to print

More information

User Guide Microsoft Exchange Remote Test Instructions

User Guide Microsoft Exchange Remote Test Instructions User Guide Microsoft Exchange Remote Test Instructions University of Louisville Information Technology 1.1 Who Should Use It This guide is intended for University of Louisville Faculty and Staff participating

More information

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client Version 1.1 1/15/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a required

More information

Sale Grammar School Remote Desktop Services User Instructions

Sale Grammar School Remote Desktop Services User Instructions Sale Grammar School Remote Desktop Services User Instructions Sale Grammar School Remote Desktop Services allows Staff and Students access to a virtual school computer while connected to the internet at

More information

W-426F. Room Policies. Starting the Room. Connecting Laptops. Using the SmartBoard. Printing Options

W-426F. Room Policies. Starting the Room. Connecting Laptops. Using the SmartBoard. Printing Options W-426F Room Policies Starting the Room Connecting Laptops Using the SmartBoard Printing Options Policies for using the Smartboard lab In room W-426F Thank you for using the MSU Libraries Collaborative

More information

Remote Access End User Reference Guide for SHC Portal Access

Remote Access End User Reference Guide for SHC Portal Access Remote Access End User Reference Guide for SHC Portal Access Version 2.0 6/7/2012 This remote access end user reference guide provides an overview of how to install Citrix receiver, which is a required

More information

Remote Access for the NCSU Virtual Computing Lab Robert E. Young

Remote Access for the NCSU Virtual Computing Lab Robert E. Young Remote Access for the NCSU Virtual Computing Lab Robert E. Young The Virtual Computing Lab (VCL) allows students and faculty to work remotely on a computer located at NCSU. This is done via a high-speed

More information

How to Register to use the Staff Printer Network at any device on the network Monitor Embedded : Login & First Use

How to Register to use the Staff Printer Network at any device on the network Monitor Embedded : Login & First Use How to Register to use the Staff Printer Network at any device on the network Monitor Embedded : Login & First Use Touch your Swinburne Staff ID card on the card reader on the Fuji Xerox Device The card

More information

Basic Citrix Manual. Android Devices. Version 1.3. Created by Joshua Lindemann

Basic Citrix Manual. Android Devices. Version 1.3. Created by Joshua Lindemann Basic Citrix Manual Version 1.3 Created by Joshua Lindemann Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Security... 4 Configuring

More information

MetroHealth Information Services

MetroHealth Information Services METROHEALTH SSLVPN INSTALLATION INSTRUCTIONS REQUIREMENTS:... 2 VPN INSTALLATION... 3 OK, I M CONNECTED NOW WHAT DO I DO?... 5 Set up a connection to the Application Portal:... 5 Logging off the VPN Clinical

More information

This manual will help you connect your Microsoft Windows XP, Vista, or 7, or Apple OS X computer to the University of Maryland campus data network.

This manual will help you connect your Microsoft Windows XP, Vista, or 7, or Apple OS X computer to the University of Maryland campus data network. This manual will help you connect your Microsoft Windows XP, Vista, or 7, or Apple OS X computer to the University of Maryland campus data network. Prerequisites for Network Registration: 1. In order to

More information

Connecting to Remote Desktop Windows Users

Connecting to Remote Desktop Windows Users Connecting to Remote Desktop Windows Users How to log into the College Network from Home 1. Start the Remote Desktop Connection For Windows XP, Vista and Windows 7 this is found at:- Star t > All Programs

More information

Networking in the Colleges

Networking in the Colleges Networking in the Colleges A Guide For Internal & Intensive School Students Contents Appropriate Use and Your Obligations... 1 Virus Protection... 2 Minimum Computer Requirements... 2 Registering Your

More information

North America Supplier Information Management (SIM) Novartis Supplier Directory - Supplier Guide

North America Supplier Information Management (SIM) Novartis Supplier Directory - Supplier Guide North America Supplier Information Management (SIM) Novartis Supplier Directory - Supplier Guide Page: 1 / 14 Table of Contents 1.0 INTRODUCTION.3 2.0 INSTRUCTIONS..3-12 3.0 NOVARTIS SUPPLIER DIRECTORY

More information

IT Handbook. Contents

IT Handbook. Contents IT Handbook The IT team has provided some resources for you to help you in your job. Please use these tools to help our department help you with any issues that you may be having with your computer. Some

More information

Law College Computer and Technology Information

Law College Computer and Technology Information Law College Computer and Technology Information Account Creation All law students, faculty and staff must have a University of Toledo authentication domain (UTAD) computer account. This account will allow

More information

Basic Citrix Manual. Windows Computers and Laptops. Version 1.3. Created by Joshua Lindemann

Basic Citrix Manual. Windows Computers and Laptops. Version 1.3. Created by Joshua Lindemann Basic Citrix Manual Version 1.3 Created by Joshua Lindemann Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Security... 4 Configuring

More information

How to use Pcounter for Windows Common Configurations and Options Revised April 30, 2008

How to use Pcounter for Windows Common Configurations and Options Revised April 30, 2008 The Goal How to use Pcounter for Windows Common Configurations and Options Revised April 30, 2008 The Goal of this document is to provide step by step configuration instructions for Pcounter in some of

More information

Salve Regina University Information Technology

Salve Regina University Information Technology Salve Regina University Information Technology Printing for Students with Macintosh Computers As part of the tuition charge assessed to all full time students, each student is able to print the equivalent

More information

UMMS SSL VPN Instructions

UMMS SSL VPN Instructions UMMS SSL VPN Instructions The document contains the following sections: 1. Introduction 2. Prerequisites 3. Supported software platforms 4. Browser configuration 5. Logon to the UMMS SSL VPN 6. Launching

More information

Instructions for connecting to the LSC-O Secure Wireless Network

Instructions for connecting to the LSC-O Secure Wireless Network Instructions for connecting to the LSC-O Secure Wireless Network Wireless computer hot spots are available at various locations around the LSC-O campus. The Academic Center first floor, AHB first and second

More information

Remote Access: Internet Explorer

Remote Access: Internet Explorer Introduction: Welcome to the MSVU Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote

More information

Instructions for accessing the new TU wireless Network

Instructions for accessing the new TU wireless Network Instructions for accessing the new TU wireless Network These instructions are meant for University owned systems directly supported by ENS Computer Services. Users of other systems may find this document

More information

USING CAMPUS ANYWARE OVER THE VPN (WINDOWS XP)

USING CAMPUS ANYWARE OVER THE VPN (WINDOWS XP) USING CAMPUS ANYWARE OVER THE VPN (WINDOWS XP) This document will explain how to install Campus Anyware on your machine (if needed), and how to run Campus Anyware from your machine while you are connected

More information

Lync Making Conference Calls Simple

Lync Making Conference Calls Simple Winter 2013 In this issue: Lync - Making Conference Calls Simple IT - Helping You Stretch Your Dollar Windows OS Update Avoiding Phishing Top 4 Reasons to Use UWyo Wireless vs UW Guest Microsoft Updates

More information

Contents. VPN Instructions. VPN Instructions... 1

Contents. VPN Instructions. VPN Instructions... 1 VPN Instructions Contents VPN Instructions... 1 Download & Install Check Point VPN Software... 2 Connect to FPUA by VPN... 6 Connect to Your Computer... 8 Determine Your Machine Type... 10 Identify 32-bit

More information

Macintosh Clients and Windows Print Queues

Macintosh Clients and Windows Print Queues Macintosh Clients and Windows Print Queues OS X Maverick, Lion Mountain, Leopard, Tiger, and Panther Pre-Configuration Requirements Ensure Macintosh machines have a valid Host A and PTR records in your

More information

Using. Microsoft Virtual PC. Page 1

Using. Microsoft Virtual PC. Page 1 Using Microsoft Virtual PC T4 Page 1 Microsoft Virtual PC Microsoft Virtual PC allows multiple Guest Operating Systems (Virtual Machines) to run using the resources of the Host Operating System (The PC

More information

Wireless Hotspots Printer Configuration for Laptops running Windows 7

Wireless Hotspots Printer Configuration for Laptops running Windows 7 Wireless Hotspots Printer Configuration for Laptops running Windows 7 GUIDE User Support IT Services University of Malta 2013 User Support IT Services University of Malta Msida MSD 2080 Malta May only

More information

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots XenApp & XenDesktop Documentation Help Desk (202) 994-8096 www.columbian.gwu.edu/ots 1 Version Date Comments Author v1.0 June 2011 Initial Version R. Shore v2.0 December 2011 Full Revision R. Shore v2.1

More information

Basic Citrix Manual. Apple idevices. Version 1.3. Created by Joshua Lindemann

Basic Citrix Manual. Apple idevices. Version 1.3. Created by Joshua Lindemann Basic Citrix Manual Apple Version 1.3 Created by Joshua Lindemann Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Configuring Student@UofL

More information

Online Account Opening Customer FAQs

Online Account Opening Customer FAQs Online Account Opening Customer FAQs Q. Why are you offering this new service to customers? A. At United Bank, we always look to identify and implement ways to enhance your banking experience with us whether

More information

Konica Minolta s Optimised Print Services (OPS)

Konica Minolta s Optimised Print Services (OPS) Konica Minolta s Optimised Print Services (OPS) Document Collection Agent (DCA) Detailed Installation Guide V1.6 Page 1 of 43 Table of Contents Notes... 4 Requirements... 5 Network requirements... 5 System

More information

Table of Contents. zipform 6 User Guide

Table of Contents. zipform 6 User Guide Table of Contents Welcome 4 Creating and Using Transactions.. 4 How to Create a Transaction...... 4 Creating a Transaction Using a Template....... 5 Adding and Removing Forms from a Transaction.......

More information

Follow the instructions below for first-time users only

Follow the instructions below for first-time users only Whittier Law School Law Library Cisco NAC Agent Wireless Installation Guide For Microsoft Windows In order to access the wireless network on campus, Microsoft Windows laptop users must go through the Cisco

More information

Remote Access Services Apple Macintosh - Installation Guide

Remote Access Services Apple Macintosh - Installation Guide Remote Access Services Apple Macintosh - Installation Guide Version. February, 05 P age Contents GETTING STARTED... JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... Checking Mac OS version... Java

More information

Printers connected to a computer running GARO printer driver and Windows OS (2000, XP, 2003 Server, Vista 32/64-bit)

Printers connected to a computer running GARO printer driver and Windows OS (2000, XP, 2003 Server, Vista 32/64-bit) Title: Model: ipf500, ipf600, ipf700, ipf5000, ipf5100, ipf6100, ipf8000, and ipf9000 Note: This information is intended for end users. This document describes how to retrieve status information from the

More information

Macintosh Installation and Troubleshooting Guide

Macintosh Installation and Troubleshooting Guide Remote Access Services Apple Macintosh Clients - Installation and Troubleshooting Guide Version 2.1 February 19, 2013 1 P age TABLE OF CONTENTS 1 MACINTOSH MINIMUM REQUIREMENTS... 3 2 REMOTE ACCESS INSTALLATION

More information

eprint SOFTWARE User Guide

eprint SOFTWARE User Guide eprint SOFTWARE User Guide HP eprint software User Guide Copyright and License 2012 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission

More information

How to use Mints@Home

How to use Mints@Home How to use Mints@Home Citrix Remote Access gives Mints users the ability to access University Of Cambridge and MINTS resources from any computer, anywhere in the world,. The service requires a high-speed

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

Galveston College Wireless Network Users Setup Guide Version 1.0

Galveston College Wireless Network Users Setup Guide Version 1.0 Galveston College Wireless Network Users Setup Guide Version 1.0 TABLE OF CONTENT 1 DOCUMENT CONTROL RECORD... 3 2 ISSUE AND AMENDMENT RECORD... 3 3 GENERAL... 3 3.1 INTRODUCTION...3 3.2 OBJECTIVE... 3

More information

Wireless @ Johns Hopkins

Wireless @ Johns Hopkins Wireless Configuration Guide: Windows 7 Additional hopkins wireless network instructions and requirements for Windows XP, Vista, 8, Mac OS X, Linux, and other Mobile versions can be found at: http://www.it.johnshopkins.edu/services/network/wireless/

More information

Pharos User Process Guide

Pharos User Process Guide Pharos User Process Guide TABLE OF CONTENTS CHAPTER 1 USING THE PS20 TERMINALS...2 OVERVIEW...2 OBJECTIVES...2 DEMONSTRATION CHANGING YOUR PASSWORD...3 DEMONSTRATION RUNNING COPY JOBS...5 DEMONSTRATION

More information

Access to applications and the network depends on whether or not you are using personal equipment or a Firm-issued laptop or desktop.

Access to applications and the network depends on whether or not you are using personal equipment or a Firm-issued laptop or desktop. Overview of Help & Tips The new System allows authorized users to log in and access the Firm s network through either Citrix or VPN (also known as Stonegate IPSec VPN). This system incorporates additional

More information

Remote Access User Guide using Citrix NetScaler Thin Client

Remote Access User Guide using Citrix NetScaler Thin Client Our Mission Statement To ensure that we are providing quality and efficient services and solutions that are consistent with the strategic goals of the Area, and that are closely aligned with the State's

More information

CECH Virtual Lab Guide Windows 7/Vista Edition

CECH Virtual Lab Guide Windows 7/Vista Edition CECH Virtual Lab Guide Windows 7/Vista Edition Introduction: This guide is a step-by-step walkthrough of installing, configuring, and using the VMware Horizon View Client to access the University of Cincinnati

More information

Using desktop ANYWHERE

Using desktop ANYWHERE Using desktop ANYWHERE A facility for students and staff which provides access to University IT facilities from most computers which have a connection to the Internet. Using a web browser you can access:

More information

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting Virtual Learning Environment Internet Explorer Browser Connectivity Troubleshooting This document is for Ultimate Software use only. No part of this document may be reproduced in any form or by any means,

More information

Johns Hopkins

Johns Hopkins Wireless Configuration Guide: Windows XP Wireless @ Johns Hopkins Additional hopkins wireless network instructions and requirements for Windows 7, Vista, Mac OS X, and Linux can be found at: http://www.it.johnshopkins.edu/services/network/wireless/

More information

Cloud Print Edition Quick Start Guide

Cloud Print Edition Quick Start Guide WHAT S INSIDE Quick Start Guide xprintserver Power supply with regional adapters 3 Ethernet Cable Mounting Bracket & 2 Screws Rubber Feet (4) 1 BEFORE YOU BEGIN 1. If you intend to connect a USB printer

More information

Introduction... 2. Requesting a VPN Account... 2. Accessing the Citrix Access Gateway (CAG)... 3. Tips and Tricks... 9

Introduction... 2. Requesting a VPN Account... 2. Accessing the Citrix Access Gateway (CAG)... 3. Tips and Tricks... 9 NWI Research VPN Basics Table of Contents Introduction... 2 Requesting a VPN Account... 2 Accessing the Citrix Access Gateway (CAG)... 3 Tips and Tricks... 9 Back up Your Favorites and Desktop Folders

More information

Citrix Remote Access Work Instructions

Citrix Remote Access Work Instructions Work Instructions Version 1.0 15 January 2010 InTACT Shared Services Centre ACT Department of Treasury Quality Management System Service Management Tools Contents Introduction... 3 Purpose... 3 Scope...

More information

Information Technology

Information Technology Information Technology Table of Contents Email... 3 Logging In... 3 Identification Badge... 4 Wireless Internet Access... 4 Computer labs... 6 Logging In... 6 Changing Your Password in the Computer Lab...

More information

VPN Overview. The path for wireless VPN users

VPN Overview. The path for wireless VPN users VPN Overview The path for wireless VPN users First, the user's computer (the blue computer) connects to an access point in the uiuc-wireless-net network and is assigned an IP address in that range (172.21.0.0

More information

Location: Lee Wee Nam Library

Location: Lee Wee Nam Library Location: Lee Wee Nam Library Steps to connect to Network Printer from Laptop: 1. Click Start 2. Win XP: Select 'Run' Win Vista: Enter command in the Start Search bar of the start menu All Win OS: Windows

More information

Accessing your Staff (N and O drive) files from off campus

Accessing your Staff (N and O drive) files from off campus Accessing your Staff (N and O drive) files from off campus It is possible to access your N and O drive files while you are off campus, for example whilst working from home or travelling. This document

More information

How to remotely access your Virtual Desktop from outside the college using VMware View Client. How to guide

How to remotely access your Virtual Desktop from outside the college using VMware View Client. How to guide How to remotely access your Virtual Desktop from outside the college using VMware View Client How to guide Author: ICT Services Version: 1.0 Date: November 2015 Contents What is the VMware View Client?...

More information

Contents. Hardware Configuration... 27 Uninstalling Shortcuts Black...29

Contents. Hardware Configuration... 27 Uninstalling Shortcuts Black...29 Contents Getting Started...1 Check your Computer meets the Minimum Requirements... 1 Ensure your Computer is Running in Normal Sized Fonts... 7 Ensure your Regional Settings are Correct... 9 Reboot your

More information

Wazza s QuickStart 10. Leopard Server - Managing Preferences

Wazza s QuickStart 10. Leopard Server - Managing Preferences Wazza s QuickStart 10. Leopard Server - Managing Preferences About this Document This document is the 10th in a series of documents describing the process of installing and configuring a Mac OS X 10.5

More information

VPN Network Access. Principles and Restrictions

VPN Network Access. Principles and Restrictions BBG VPN WINDOWS CLIENT INSTALLATION PROCEDURES Page 1 of 11 Principles and Restrictions VPN Network Access High Speed access via broadband Internet connections is available for the Agency network resources

More information

Canterbury College Eduroam Wi-Fi Guide

Canterbury College Eduroam Wi-Fi Guide Canterbury College Eduroam Wi-Fi Guide Version 2.2 (Sept 2014) DG11 Phone: 01227 811144 Email: ITservicedesk@canterburycollege.ac.uk Web: ITservicedesk.cant-col.ac.uk Table of Contents I. Overview... 2

More information