GOODWILL INDUSTRIES OF SOUTH TEXAS, INC. CORPUS CHRISTI LOCATIONS:

Transcription

1 GOODWILL INDUSTRIES OF SOUTH TEXAS, INC. JOB VACANCY ANNOUNCEMENTS NOVEMBER 3, 2015 Applications available on our website: * PLEASE ENTER JOB TITLE & LOCATION ON APPLICATION * CORPUS CHRISTI LOCATIONS: ANNAVILLE STORE, LEOPARD: SALES ASSOCIATE - (PART-TIME) CREW LEADER-(FULL TIME) CENTRAL LOCATION: DONATION ATTENDANT I (ADC I) - (PART-TIME) CORPORATE OFFICE, 2961 S. PORT NO OPENINGS DISTRIBUTION CENTER, 4930 OLD BROWNSVILLE RD: DONATION ATTENDANT II (ADC II) PART-TIME SALVAGE MANAGER- (FULL-TIME) SALVAGE OPERATOR TRUCK DRIVER II-(FULL TIME) FLOUR BLUFF STORE, SPID: DONATION ATTENDANT II- (ADC II) (PART-TIME) CREW LEADER - (FULL-TIME) SALES ASSOCIATE-(PART-TIME

2 PORT LOCATION, 2961 S. PORT: DOCUMENT DESTRUCTION CREW LEADER - (FULL-TIME) ACCOUNT EXECUTIVE- (FULL-TIME) DIRECTOR OF CONTRACTS- (FULL-TIME) E-COMM TECH (PART-TIME) PORT STORE, 2961 S. PORT: NO OPENINGS STAPLES STORE, 6526 S. STAPLES (SOUTHSIDE) DONATION ATTENDANT II (ADC II) - (PART-TIME) OUT OF TOWN LOCATIONS ALICE, TEXAS STORE: DONATION ATTENDANT II (ADC II)-(PART-TIME) BEEVILLE, TEXAS STORE: STORE MANAGER - (FULL-TIME) SALES ASSOCIATE - (PART-TIME) DONATION ATTENDANT II (ADC II) (PART- TIME) KINGSVILLE, TEXAS STORE : SALES ASSOCIATE-(PART-TIME) 2

3 PORTLAND, TEXAS STORE: DONATION ATTENDANT II - (ADC II) (PART-TIME) SALES ASSOCIATE - (PART-TIME) STORE MANAGER-(FULL-TIME) SOUTHERN LOCATION (VALLEY): DONATION ATTENDANT I (ADC I) - (PART-TIME) ALAMO, TEXAS STORE: STORE MANAGER-(FULL-TIME) CREW LEADER-(FULL-TIME) DONATION ATTENDANT II(ADC II) SALES ASSOCIATE-(PART-TIME) BROWNSVILLE, TEXAS STORE: DONATION ATTENDANT II (ADC II)-(PART-TIME) EDINBURG, TEXAS STORE (McCOLL): CREW LEADER-(FULL-TIME) SALES ASSOCIATE-(PART-TIME) DONATION ATTENDANT-(PART-TIME) EDINBURG, TEXAS STORE (WISCONSIN) SALES ASSOCIATE-(PART-TIME) CREW LEADER-(FULL-TIME) DONATION ATTENDANT II (PART-TIME) HARLINGEN, TEXAS STORE (DIXIELAND): NO OPENINGS 3

4 DISTRIBUTION CENTER (DIXIELAND): NO OPENINGS McALLEN, TEXAS STORE (NOLANA): CREW LEADER (FULL-TIME) STORE MANAGER-(FULL-TIME) DONATION ATTENDANT II-(PART-TIME) PALMHURST, TEXAS STORE: DONATION ATTENDANT- (ADC II) (PART TIME) HARLIGEN, TX LEARNING CENTER VACATIONAL SUPPORT SPECIALIST- (PART TIME) EMPLOYMENT CONSULTANT- ( FULL-TIME) PHARR, TEXAS STORE: STORE MANAGER - (FULL-TIME) SALES ASSOCIATE - (PART-TIME) VICTORIA, TEXAS STORE: SALES ASSOCIATE - (PART-TIME) DONATION ATTENDANT II (ADC II) - (PART-TIME) 4

5 JOB DESCRIPTIONS CASE MANAGER Implements systematic process to identify appropriate and inappropriate behaviors of individuals on case load. Maintains on-going record of participants plan, activities, progress and problems. N/A Develops and implements IAP (Individualized Adjustment Plan) for enrolled participants in accordance with agency standards Provides individual counseling to assist participants in achieving maximum potential Conducts periodic staffing to review participant progress Prepares monthly training progress reports and related billing in a timely manner May conduct appropriate training utilizing various techniques such as role-playing and group discussions to assist individuals to understand social and emotional problems Records and maintains participant files in automated data system in accordance with agency standards Ensures all participant wage reviews (when applicable) are conducted in accordance with U.S. Department of Labor Wage and Hour standards Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory Files client records and other work related documents Conducts presentations as required to recruit case load Performs other functions as directed by assigned supervisor Bachelor s Degree in a related field plus one (1) year experience performing social services or similar work Able to plan, organize, work effectively and meet deadlines with attention to detail in fast-paced environment Must pass Job Coach/Job Skills Trainer Course if working with DARS participants Must have excellent verbal and written communication skills; able to read and write English Must have valid Texas driver s license, clean driving record and carry the minimum liability coverage as required by the State of Texas Must pass pre-employment background check and Drug/Alcohol tests Knowledge of local service organizations and other community resources Experience in working with people with disabilities and/or disadvantaging conditions Bilingual Works primarily in an office environment 5

6 May be required to work in hot/cold, humid and/or dusty environments May be required to stand or sit for long periods of time CREW LEADER - RETAIL Acknowledge customers in friendly and courteous manner, provides customer service per agency standards and assists with customer issues when the Retail Store Manager is not present. Supervises store staff and its operations when the Retail Store Manager is not present. Oversees the opening and closing of the retail store. Trains and assists Sales Associate, ADC II and ADC I in their duties. Assists with scheduling employee s hours and duties. Supervises and manages the Community Service Volunteer program. Sales Associate, ADC II, ADC I, CSR volunteers Embraces the core values of the agency in the spirit in which the agency operates at work and in the community Opens and/or closes store as per agency procedures Maintains a safe working environment for employees and the public Handles return merchandise as per agency procedures Processes customer inquiries and handles customers in courteous manner. If necessary, refers customer to Store Manager Provides complete reports in a timely manner to retail director and finance office as required Makes nightly bank deposits and makes change at the bank as needed according to agency procedures Provides training to Sales Associate, ADC I and ADC II Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property Maintains production levels as assigned by supervisor to achieve store goals set by the agency Attends trainings/meetings as directed by supervisor Participate in the hiring process Participate in continuous professional development training Provides excellent customer service Adheres to all agency policies and procedures Performs other functions as directed by assigned supervisor High School Diploma or GED certificate of completion, or 5 plus years of related experience Demonstrated successful work experience Ability to follow instructions Ability to communicate effectively with customers and staff members Ability to read and write English Ability to perform basic math skills Ability to understand, use and complete agency forms or documents properly Ability to work flexible schedule including days, weekends, evenings and holidays Valid Texas Driver s License, clean driving record, and carry minimum liability coverage as required by the State of Texas Must pass pre-employment criminal background check and Drug/Alcohol screen Leadership experience Basic computer skills including EXCEL and WORD Bilingual Able to work in hot/cold, humid and/or dusty environments Able to frequently bend, stoop, push, pull and stand for extended periods of time Able to lift and carry up to 75 lbs Must have adequate vision to perform duties 6

7 CREW LEADER - DOCUMENT DESTRUCTION CHARACTERISTICS OF THE JOB: Oversees 2-6 person Document Destruction crew at on-site facility to ensure work is done in accordance with contract specifications. IMMEDIATE SUPERVISOR: Director of Contracts document Destruction clients and employees A. Assists Director of Contracts in completing document destruction work in accordance with contract standards. B. Acts as a role model to document destruction crew. C. Record receipt of bins and file purge materials as required. D. Schedule employees to maximize productivity and ensure document destruction tasks are completed as required. E. Conduct training for crew (at least monthly) on job responsibilities. F. Ensure area is cleaned at the end of each shift. G. Ensure periodic maintenance is performed as required. H. Ensure area is kept secure and is locked with alarms set as required. I. Supervise bale tying and movement/storage. J. Supervise loading of bale trucks, including clean-up after loading. K. Co-ordinate with Transportation Department to schedule document destruction pick-ups. L. Responsible for all document destruction equipment. M. Maintains waste and spoilage of supplies at a minimum N. Must assure that time cards are turned in on schedule and time clock is working properly. Fill in for employees as appropriate to accomplish document destruction tasks. Maintains proper attitude towards safety and ensures that all operations are performed in accordance with the company s safety program. Ensures all operations are performed in accordance with company policies and procedures Performs other functions as directed by assigned supervisor High School Diploma or GED certificate of completion, or 5 plus years of related experience Demonstrated successful work experience Supervisory experience required Ability to read, and speak English and communicate effectively with assigned personnel and customers. Knowledgeable of document destruction duties and equipment. Ability to work with people with disabilities. Must be become forklift certified within 30 days of hire. Valid Texas Driver s License, clean driving record, and carry minimum liability coverage as required by the State of Texas Must pass pre-employment criminal background check and Drug/Alcohol screen CONDITIONS Must be able to stand, stoop, bend, walk and reach for extended periods of time. Must be able to work in hot, cold or dusty environment. Must be able to lift lbs and move wheeled bins. DONATION ATTENDANT I (ADC I) Acknowledges customers and donors in a friendly and courteous manner. Accepts donations from the public, presorts donations and supports the Donated Goods Program. Provides tax receipts as needed to the donor. Provides excellent customer service per agency standards. Assists donors through unloading items from the donor s vehicle onto Goodwill s property. 7

8 N/A Embraces the core values of the agency in the spirit in which the agency operates at work and in the community Accepts donations from the general public, according to agency standards Provides excellent customer service to customers Sorts donation into basic categories per agency standards Keeps work area clean, stocked and organized per agency standards Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory Attends meetings as directed by supervisor Performs janitorial duties as assigned by supervisor Adheres to agency policies and procedures Performs other functions as directed by assigned supervisor Ability to follow instructions Ability to communicate effectively with customers, and staff members Ability to correctly use and complete agency forms and documents as needed for this position Flexible work schedule, including days, evenings, weekends and holidays High School Diploma or GED certificate of completion Bilingual Able to bend, push, pull, stoop and stand for long periods of time Able to lift and carry 75 pounds Able to work in hot/cold, humid and/or dusty environment Adequate vision to examine donated items in the presort stage DONATION ATTENDANT II (ADC II) Acknowledges customers in friendly and courteous manner, and provides customer service per agency standards. Works in a team environment to produce sufficient quantities of inventory for reaching sales goals using standardized methods. Accepts donations, and offers receipts as needed. Assists donors through unloading items from the donor s vehicle, onto Goodwill s property. N/A Embraces the core values of the agency in the spirit in which the agency operates at work and in the community Maintains a clean working environment for employees and the public Processes donor inquiries and handles complaints in courteous manner. If necessary, refers customer to Store Manager or Crew Leader Accepts donations from the general public Prepares and disburses tax receipts as requested by donors Sorts donations based on qualitative criteria as established by the agency Processes textiles using agency standards for hanging, tagging, tallying Processes hardlines using agency standards for pricing, tagging, tallying Distributes inventory efficiently to store fixtures Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory Maintains production levels as assigned by supervisor to achieve store goals set by the agency Attends meetings as directed by supervisor Provides excellent customer service to customers Performs janitorial duties as assigned by supervisor Adheres to all agency policies and procedures Performs other functions as directed by assigned supervisor Ability to follow instructions Ability to communicate with customers 8

9 Ability to understand, correctly use and complete agency forms or documents as needed Ability to perform basic math skills Flexible work schedule, including days, evenings, weekends, and holidays High School Diploma or GED certificate of completion Bilingual Able to bend, push, pull, stoop and stand for long periods of time Able to lift and carry 75 pounds Able to work in hot/cold, humid and/or dusty environment Adequate vision to examine donated items in the presort stage High School Diploma or GED certificate of completion One (1) year experience working with online sales Able to frequently bend, stoop, push, pull, reach and stand for long periods of time Able to lift and carry 50 lbs of weight Able to work in hot/cold, humid and/or dusty environment Adequate vision E-COMMERCE TECHNICIAN Assist in the operations of online sales for Goodwill Industries of South Texas. Collect, research, write descriptions, post items for online sales. Photograph, wrap, and ship goods to buyers. Provide detailed records of all transactions. Communicate with buyers via phone and . Maintain positive response ratings from the online community which create an excellent online reputation for Goodwill Industries of South Texas. N/A Collect items for online sales through the stores and Distribution Center Prepare items for sale online by wiping, cleaning or making minor repairs Researches descriptions and collects data about each item to be placed for sale online Researches value of each item Photographs items to be placed for sale online Posts item for sale online with fair value and accurate description Assists with customer inquiries and handles complaints in courteous manner. If necessary, refers customer to Retail Director Appropriately wraps items for shipping Prepares items with accurate information on all labels, using appropriate postage Delivers packages to the Post Office or other mail service providers Keeps work area clean and free of unnecessary materials Maintains and submits reports as required to the Retail Director and Business Office Makes bank deposits for items picked up locally Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory Assists with other assignments as required by Director of Retail 9

10 Proficiency in Microsoft Office, Outlook Ability to read and write in English as well as communicate with diverse customer base to provide prompt and courteous service Ability to perform basic mathematical skills Ability to work flexible days and hours, including weekends and holidays Must pass pre-employment background check and Drug/Alcohol test Must have valid Texas Driver s License, clean driving record and carry minimum liability coverage as required by the State of Texas High School Diploma or GED certificate of completion One (1) year experience working with online sales Able to frequently bend, stoop, push, pull, reach and stand for long periods of time Able to lift and carry 50 lbs of weight Able to work in hot/cold, humid and/or dusty environment Adequate vision EMPLOYMENT CONSULTANT Develops opportunities to place participants with disabilities or other barriers to employment into competitive jobs within assigned geographical area. N/A Plan and develop a strategy to place assigned caseload into competitive jobs May be required to transport participants to job interviews Conduct ongoing market research to determine available jobs Provide job related counseling to assist participants in obtaining and maintaining employment Market On-the-Job training, subsidized employment, tax incentives and job coaching to employers Provide monthly report of activities and other data as requested Maintain client files in accordance with established standards, documenting client progress or issues in accordance with established standards Conduct ongoing customer satisfaction in order to retain participant s employment Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory Required to perform job-coaching duties Works cooperatively with referring agency to review participant s vocational, educational and employment plans Actively participate with business affiliated organizations (i.e., Chambers of Commerce, Economic Development Councils, etc) Performs other functions as directed by assigned supervisor Bachelor s Degree in Rehabilitation, Business, Marketing, or related Human Services plus one (1) year documented experience providing employment services, or; High School Diploma or GED certificate of completion, PLUS seven (7) years of documented experience providing employment services to individuals. Must pass Job Placement Specialist Course if working with DARS participants Must have excellent written and oral communication skills. Must be a self starter and self-motivated Ability to work in a fast-paced environment with frequent short deadlines 10

11 Able to read and write English and use communication skills with diverse customer base to provide prompt and courteous service Must have valid Texas driver s license, clean driving record and carry the minimum liability coverage as required by the State of Texas; must provide own transportation Must pass pre-employment background check and Drug/Alcohol test Knowledge of computer technology, word processing Bilingual Sales experience helpful Prefer experience in working with people with disabilities and/or disadvantaging conditions Must be able to work flexible days/hours Vision and hearing corrected within normal limits Ability to lift minimum of 50 pounds May be required to stand or sit for long periods of time GARMENT INSPECTOR Visually checks textile items for quality. Inspects for defects. After checking, sorts items into standard categories. Produces sufficient quantities of inventory for reaching sales goals using standardized method. N/A Embraces the core values of the agency in the spirit in which the agency operates at work and in the community Maintains a clean working environment for employees Sorts textiles based on qualitative criteria as established by the agency Processes textiles using agency standards for hanging, tagging, tallying Distributes inventory efficiently to store fixtures Ability to work with and train people with disabilities Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory Maintains production levels as assigned by supervisor to achieve store goals set by the agency Attends meetings as directed by supervisor Provides excellent customer service Performs janitorial duties as assigned by supervisor Adheres to all agency policies and procedures Performs other functions as directed by assigned supervisor Ability to follow instructions Ability to communicate with customers Ability to understand, correctly use and complete agency forms or documents as needed Ability to perform basic math skills Flexible work schedule, including days, evenings, weekends, and holidays Ability to read and write in English Must be able to work in hot/cold, humid and/or dusty environments. Able to frequently bend, stoop, push, pull and stand for extended periods of time Able to lift and carry up to 25 lbs of weight Must have adequate vision to perform duties 11

12 SALES ASSOCIATE Acknowledges customers in friendly and courteous manner, and provides customer service per agency standards. Operates Point of Sale system (or cash register), makes change for customers and bags merchandise. Maintains store sales floor through merchandising and cleaning. Follows agency s cash handling policy and procedures. N/A Embraces the core values of the agency in the spirit in which the agency operates at work and in the community Rings up store sales correctly using a Point of Sale system or cash register. Counts and tenders correct change to customers at time of sale Counts cash drawer at beginning and/or close of sales day as per agency procedures Maintains a clean working environment for employees and the public Provides excellent customer service Processes customer inquiries and handles complaints in courteous manner. If necessary, refers customer to Store Manager or Crew Leader Merchandises the sales floor, window displays, new goods Rotates inventory by pulling (removing) through color rotation, and salvaging pulled merchandise Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory Attends meetings as directed by supervisor Adheres to all agency policies and procedures Performs janitorial duties as assigned by supervisor Performs other functions as directed by assigned supervisor Ability to follow instructions Ability to communicate with customers, and staff members Ability to understand, correctly use and complete agency forms or documents as needed Ability to perform basic math skills Flexible work schedule, including days, evenings, weekends, and holidays High School Diploma or GED certificate of completion One (1) year cash register experience Bilingual SALVAGE MANAGER The Salvage Manager is responsible for the monitoring, production, and sale or safe disposal of all agency bi-product and overstocked merchandise. Plans, directs and coordinates all salvage scheduling to allow for efficient operations throughout the Retail Enterprise. Crew Leaders, Salvage Operators 12

13 Responsible for product flow with supervision of incoming, outgoing, outlet, waste, and salvage processes Oversees salvage processes including baler Hires, trains and evaluates employee performance; recommends or initiates promotions, transfers and disciplinary action Promotes good housekeeping conditions and safe operating procedures Manages additional projects as needed under the guidance of the Chief Operating Officer including any research and financial justification that precedes a new venture Accomplishes results through individual performance and coaches and mentors direct reports Works to be knowledgeable about and achieve organizational goals and objectives through effectively communicating them, managing people, and assigned resources Provides direction and performs activities related to improving department and employee performance to meet goals and objectives and achieve cost savings Plan, organize, and follow-through Maintain records and documentation Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory. Ensure all operations are performed in accordance with company policies and procedures Perform other functions as directed by assigned supervisor High School Diploma or GED certificate of completion or (five) 5 years of Salvage work experience Background in industrial operations (i.e., material handling, shipping/receiving, and warehouse) retail operation and distribution Experience working with diverse workgroups and people with disabilities Ability to work flexible hours Excellent written and verbal communication skills Proficient in Microsoft Office Willingness and ability to be certified and/or trained on forklift and baler operations. Ability to operate this equipment on an as needed basis Must have valid Texas driver s license, clean driving record and carry the minimum liability coverage as required by the State of Texas; must provide own transportation SALVAGE OPERATOR Moves, stores, process and disposes of warehouse inventory as directed, prepares salvage material for sale; keeps warehouse in proper order. N/A Sort goods to determine items to be bundled as salvage and items to be trashed as directed by supervisor Safely operate baling machine to bind salvage for sale, compactor, and forklift as required. Wire bundle, weigh, and mark as directed Move items in inventory to appropriate areas. Use pallet jack and forklift as necessary Break down cardboard boxes and place in proper area Move bins to designated areas Loads and unloads trucks as directed Make certain warehouse and outside areas are clean and orderly Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory 13

14 Ensure all operations are performed in accordance with company policies and procedures Perform other functions as directed by assigned supervisor Ability to work flexible days and hours Ability to sort and classify product lines in accordance with company procedures Must be forklift certified Must pass random drug/alcohol screenings per company policy Forklift experience High School Diploma or GED certificate of completion Ability to work in hot/cold, humid and/or dusty environment Ability to bend, push, pull, reach, and stand for long periods of time Ability to lift and carry 75 pounds Must have adequate vision to perform duties STORE MANAGER Physical Effort: Ability to push, pull and lift up to 50 pounds. Must be able to stand and/or walk for long periods of time as well as bend, stoop, kneel. Must be able to see to inspect donations for flaws and determine value. Requires travel to and from the store and the corporate office, and on occasion to other retail stores. Working Conditions: Must be able to tolerate dust and mold from donations as well as extremes of heat and cold at times. Must be able to tolerate high pressure, stress in fast-paced environment, requiring ability to manage several tasks simultaneously, without losing composure. Must be able to work extended hours. Competencies Needed: A. Ability to deliver exceptional internal and external customer service. B. Knowledge of efficient and effective management skills. C. Ability to successfully handle conflict resolutions. D. Ability to identify needs and make appropriate suggestions to management regarding training and development of employees. E. Effective, appropriate and professional communication. F. Ability to establish/maintain team environment within the store. G. Ability to prioritize, delegate and multi-task appropriately. H. Ability to remain professional in demeanor and appearance, regardless of situations or relationships involved. I. Valid Texas drivers license, acceptable driving record, and criminal history as they pertain to Agency standard. J. Ability to display sensitivity toward persons with or without disabilities/disadvantages. K. Possess a positive attitude toward corporate, customers and employees. L. Ability to make sound hiring decisions, recognizing quality employees. M. Sound judgment and common sense in solving every day management issues. N. Strong work ethic, character and integrity. O. Ability to manage processes, systems and people effectively. P. Ability to manage at a mid-level within a busy retail environment. Q. Ability to maintain confidentiality. Education and Experience: Minimum of 1-3 years management experience. Prefer a Bachelor s Degree in management. Decision Making: Analytical decisions in prioritization of efforts, risk/benefit operational and strategic planning and management. 14

15 VACATIONAL SUPPORT SPECIALIST Provides one-on-one support to participants transitioning into community based employment. Responsible for helping participants retain employment. N/A Work side by side with participant to teach job duties, appropriate work behaviors and improve productivity Perform job retention services by contacting participant through various means (i.e., telephone, home visit, , etc.) Document case notes Identify any issues and report to Case Manager Must work closely with other staff to meet the needs of the participant Prepare written reports as assigned Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory Assist with Job Club File documents in case files Conduct periodic file reviews Answer telephone calls, take messages and route to appropriate staff Perform other functions as directed by assigned supervisor Minimum of 3 years work experience Basic math skills Must pass the Job Coach/Job Skills Trainer Course Must pass pre-employment background check and drug test Must have excellent verbal and written communications skills, able to read and write English Must have valid Texas driver s license, clean driving record and carry the minimum liability coverage as required by the State of Texas; must provide own transportation Associate s Degree in human services or related field, plus one (1) year work experience Bilingual Prefer experience in working with people with disabilities and/or disadvantaging conditions Must be able to work flexible days/hours Ability to lift and carry minimum of 25 pounds May be required to squat, stand or sit for long periods of time 15

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