Navajo Agricultural Product Industry Job Description

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1 Job Title: Technical Services Manager Work Schedule: Varied Location: Region I Exemption Status: Exempt Grade: 25* Salary Range: $ DOE Department: 302- Technical Services Dept. Reporting Relationship: This position reports to the Chief Operating Officer. Summaries of Duties and Responsibilities The position was created to plan, direct, or coordinate activities in the form of operational development projects for Navajo Agricultural Products Industry. Shared Responsibilities: Support the mission, vision, and goal of Navajo Agricultural Products Industry. Support excellence in our customer service philosophy. Adheres to all company polices and procedures. Follow safety guidelines and participate in trainings. Practice good stewardship of NAPI property and follow policy. Act in a professional manner at all times. Function from INTEGRITY, HONESTY, and LOYALTY in all activities concerning NAPI. Follow the current NAPI Strategic Plan initiatives. Maintain a team environment with other departments. Champion NAPI in the community. Primary Duties and Responsibilities: Essential Functions 1. Develop deliverables related to project initiation including feasibility studies, risk assessment, project initiation reports, staffing, project organization outline, and standards and control procedures. 2. Monitor project progress, deliverables, quality assurance, and customer service. Report status to management and identify and resolve risks that impact project completion. Manage time and budget, initiate action to identify and resolve problems, and ensure goals are met. Coordinates planning, development, testing, documentation, and installation of project to ensure timely deliverables, project success and quality. 3. Adjusts resources as necessary to ensure project success and completion. Provide work direction and feedback to all team members and assist them

2 in issue resolutions. Provide guidance to team members on administrative and technical problems. Providing customer service by developing team behaviors and empowering team members to plan and execute work. Assist in staffing activities related to project. 4. Develop new processes as necessary to ensure mission critical projects are completed; provide expertise in identifying appropriate methodologies for large-scale development efforts. 5. Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities. 6. Consult or negotiate with clients to prepare project specifications. 7. Prepares and explain proposals, reports, and findings to clients and management. 8. Direct, review, and approve product design and changes. 9. Perform administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules, and making decisions about the purchase of materials or services. 10. Prepare budgets, bids, and contracts, and direct the negotiation of research contracts. 11. Analyze technology, resource needs, and market demand, to plan and assess the feasibility of projects. 12. Confer with management (Executive/Department/Crop) to discuss project specifications, updates, procedures and other relevant information on a consistent and timely basis. 13. Review and recommend contracts and cost estimates. 14. Research and analyze the development of NAPI s Master Plan. Communicate findings to the Chief Operating Officer, Chief Financial Officer, and the Chief Executive Officer as needed. 15. Coordinate and assist in the planning, design, and installation of irrigation systems. 16. Maintain consistent communication with the Irrigation/On-Farm Development Manager concerning Irrigation components. 17. Develop and Implement Radio Telemetry unit in setting, monitoring, and programming systems to communicate with Base Station. Performs other related duties and assignments as required. Education, prior work experience, and specialized skills and knowledge: This job requires a High School Diploma (or GED or High School Equivalence).

3 College course work in Business and/or Project Management or relative field of study Bachelor s Degree (Master s Preferred) in Business Administration, Business Analysis, Project Management, or a closely related field. Certification in Project Management, Information Technology. Number of years experience in: Minimum of 5 years experience in a business analyst, project management, or information technology role in a complex business environment. In extraordinary cases, education and training may be substituted for some (but not all) of the required experience This job requires the incumbent to have a valid driver s license with an acceptable driving record. Ability to use a computer and computer programs is required. Ability to use search engines, data queries, and assimilate printed information. Must be able to speak in public. Must have the ability to communicate effectively orally and in writing in English. Navajo language is helpful. Ability to use state-of-the-art word processing equipment and programs, electronic communication technology, search engines, public presentation equipment and similar technology. Ability to observe, receive and otherwise obtain information from all relevant sources. Ability to analyze information and evaluate results to choose the best solution and solve problems. Ability to provide information to supervisors, coworkers, and subordinates by telephone, in written form, or in person. Ability to identify information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Ability to get members of a group to work together to accomplish tasks. Ability to develop specific goals and plans to prioritize, organize, and accomplish work. Ability to communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources. Ability to develop constructive and cooperative working relationships with others, and maintaining them over time. Ability to identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Ability to work a flexible schedule, including weekends and holidays, as necessary. Ability to supervise staff and be available at the job site for future projects. (Redevelopment) This job requires the incumbent to be able to analyze information and use logic to address work-related issues and problems.

4 This job requires developing one s own way of doing things, guiding oneself with little or no supervision. This job requires the incumbent to have knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. This job requires the incumbent to have knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, personnel information systems, and be familiar with the Navajo Preference in Employment Act. This job requires that incumbent to be able to manage personnel resources by motivating, developing, and directing people as they work, identifying the best people for the job. This job requires being able to manage one s own time and the time of others. This job requires being able to communicate effectively both orally and in written form information and ideas so other will understand. This job requires the incumbent to have basic education and training knowledge to include principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. This job requires being reliable, responsible, and dependable, and fulfilling obligations. This job requires being careful about detail and thorough in completing tasks. This job requires being persistent in the face of obstacles and being able to accept criticism and dealing calmly and effectively with high stress situations. This job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. This job requires being open to change (positive or negative) and to considerable variety in the workplace. This job requires being available 24 hours a day 7 days a week to meet deadlines. Physical environment and working conditions: This job requires you to work in and out of the office with exposure to heat and cold temperatures Physical Demands Strength Hearing Kneeling Stamina Visual Acuity Crouching Physical Flexibility Visual Color Perception Squatting

5 Reaction Time Sitting Crawling Whole Body Steadiness Standing Twisting Manual Dexterity Walking Climbing Lifting 50# minimum Business machines and computer software used: NAPI vehicle, a Personal Computer or Laptop, Windows XP, Microsoft Office Suite 2007 (Word, Excel, Power Point, Project, & Outlook), Famous Accounting Software, and a Two-Way Radio Other factors, such as access to confidential information or contact with the public: Must read and acknowledge NAPI s Non-disclosure agreement. I have reviewed the above job description and have an understanding of my job duties. I understand I will be evaluated on each of the duties described above. Employee Date Supervisor Date

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