DESERT COMMUNITY COLLEGE DISTRICT DIRECTOR OF TUTORING AND ACADEMIC SKILLS CENTER (TASC) AND SUPPLEMENTAL INSTRUCTION (SI) BASIC FUNCTION

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1 DESERT COMMUNITY COLLEGE DISTRICT DIRECTOR OF TUTORING AND ACADEMIC SKILLS CENTER (TASC) AND SUPPLEMENTAL INSTRUCTION (SI) BASIC FUNCTION Under the direction of the Executive Dean of Institutional Effectiveness, Educational Services, and Planning, oversee Tutoring and Academic Skills Center (TASC) and Supplemental Instruction (SI) within Learning Resources, including recruiting, hiring, training, supervising, mentoring, scheduling and evaluating tutors, staff and adjunct faculty; coordinate with administrators and faculty in all departments to assure collegial input and support of the development and delivery of effective learning resources and SI to students across the curriculum; work closely with the college community to ensure that TASC and SI services effectively supports college retention and student success initiatives. REPRESENTIVE DUTIES 1. Coordinate TASC and SI services with campus-wide changes in teaching and learning as needed. 2. In collaboration with faculty and respective departments, develop and implement various forms of educational technologies in support of tutorial services including online tutorial services. 3. Recruit, interview, hire, orient, train, supervise, mentor, coach, evaluate and schedule staff of adjunct faculty, classified employees and tutors. 4. Work closely with the Director of Education Centers to assure that tutorial facilities at all off campus learning centers are fully supported and effectively supervised. 5. Provide direction to TASC staff, tutors and SI leaders in planning and organizing tutoring and SI sessions and ongoing trainings. 6. Conduct observations of faculty, tutors and SI leaders providing constructive feedback to help staff and student workers build needed skills and develop their potential. 7. Develop and manage budgets in regards to staffing, facilities, equipment and supplies necessary to achieve established goals and objectives. 8. Keep current on research, best practices and new initiatives regarding TASC and SI. 9. Collaborate with faculty to identify and select tutors and SI leaders. 10. Maintain working relationships with academic departments to ensure that TASC supports college retention and student success initiatives. 11. Coordinate, monitor and analyze data and prepare reports, including yearly Program Review Updates, in support of evidence based decision making. Evaluate the program on a periodic basis. 12. Develop outreach and publicity efforts to create awareness of TASC services through a variety of communication channels and methods. 13. Collaborate with relevant departments to promote the TASC and SI programs. 14. Maintain the content of the TASC website and course management site. 15. Seek to participate in professional development activities. 16. Interpret and apply county, state and federal policy and legislation as it relates to the area. 17. Perform other duties and responsibilities as assigned. REQUIRED PROFICIENCIES Knowledge, experience and abilities to perform the above listed responsibilities and functions in an efficient, effective, harmonious manner.

2 KNOWLEDGE AND ABILITIES Knowledge of: Principles and practices of tutoring, supplemental instruction, learning resources, general management and supervision; operating a computer and various supporting software packages; ability to effectively communicate in oral and written form; mediate, resolve conflict and achieve consensus; analyze and interpret data and trends; strategically and creatively anticipate future needs; evaluate alternative approaches to delivering services and utilizing resources; adult learning theory and practices which promote effective teaching and learning; laws and regulations governing California Community Colleges; district policies and procedures; budgeting; the mission and student population of California Community Colleges and the Coachella Valley. Ability to: Plan, organize, direct, administer, review, and evaluate programs and services; exercise honesty, consistency, and sound judgment in the performance of duties; work in the interests of the college as a whole; strong interpersonal skills; ability to establish and maintain effective, harmonious, and collaborative relationships with a diverse population of students, staff and community; serve as an effective leadership team member; Work with internal and external participants in building and maintaining positive relationships; prepare and submit reports to supervisors and reporting agencies; utilize computer technology and appropriate software programs; communicate effectively both orally and in writing; demonstrate an understanding and sensitivity to the needs of diverse students, especially those from traditionally disadvantaged backgrounds; communicate effectively both orally and in writing to exchange information; prepare comprehensive reports; communicate policies, guidelines, regulations and laws to staff, students and public; prioritize and schedule work; meet schedules and time lines; establish and maintain cooperative and effective working relationships with others; maintain confidentiality of student and other records; train and provide work direction to others including areas related to data access techniques; work independently and confidentially with little direction; exercise tact and diplomacy in dealing with sensitive or confidential matters; sit for extended periods of time; bend at the waist, kneel or crouch. MINIMUM QUALIFICATIONS The Desert Community College District has established the following hiring criteria: Master s Degree or higher in Math, Science, English or related field. Demonstrated three years of experience in tutoring, supplemental instruction or learning resources in a post-secondary academic environment. Experience in working with students from a diverse background. Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. DESIRABLE QUALIFICATIONS Teaching experience in higher education. Three or more years of increasing level of responsibility in a large tutorial or learning center program including the supervision and direction of the work of others. LICENSES AND OTHER REQUIREMENTS Valid California driver s license, must have an acceptable driving record and current vehicle insurance meeting State of California requirements.

3 WORKING CONDITIONS Environment: Office and library and learning environment. Constant interruptions. Driving a vehicle to conduct work as necessary between district sites. Requires some evening and weekend responsibilities. EMPLOYMENT STATUS Educational Administrator Approved (insert date) Leadership IX

4 DESERT COMMUNITY COLLEGE DISTRICT DIRECTOR, HUMAN RESOURCES BASIC FUNCTION Under the direction of the Vice President, Human Resources and Labor Relations, plan, organize, coordinate, direct, and provide leadership for the Human Resources functions of the District; train, supervise and evaluate the performance of assigned staff. The Director is responsible for the clear articulation of District personnel policies, procedures, collective bargaining agreement, and applicable laws and regulations to administrators and employees to ensure compliance and effective Human Resources administration. REPRESENTATIVE DUTIES 1. Participate in shared governance and collaborate on a variety of institutional issues including employee relations, HR administration, union relations, collective bargaining agreements and related HR topics. 2. Coordinate the day-to-day operations of the Human Resources Department including recruitment and selection, equal opportunity and diversity outreach, compensation and classification, personnel processing, personnel recordkeeping, personnel policies, employee appraisal and recognition, contract administration and employee relations; supervise, develop and evaluate Human Resources support staff. 3. Assist in selecting, training, supervising, and evaluating the performance of assigned staff; recommend transfers, reassignments, discipline, terminations, promotions and other personnel actions as appropriate. 4. Coordinate and administer the evaluation and classification and/or reclassification of all existing and new positions and position responsibilities, according to established policies and procedures. 5. Coordinate the development, implementation and modification of the human resources information system for the management of employee, retiree, contractor and related HR records and documentation. Serve as Department lead in the continued implementation of human resources information systems; facilitate continued modification following implementation. 6. Coordinate the handling of disciplinary matters. Counsel managers, supervisors, and employees on District policies, practices, discipline, and performance evaluation matters. Investigate grievances or complaints and prepares written reports/responses. 7. Ensure compliance with the District's EEO Plan in various aspects of employment and education; encourage cultural and ethnic diversity in staffing, programs, and services. 8. Oversee functions associated with risk management as assigned and and ensure compliance related to ADA, sexual harassment, discrimination, Title IX and EEO. 9. Develop and coordinate the gathering and analysis of data used in contract negotiations; participate in negotiations and contract administration; interpret bargaining unit contracts, Memoranda of Understanding, Administrative and Board policies. 10. Meet schedules and timelines, organize multiple projects efficiently and effectively and carry out required project details throughout the year. 11. Maintain an understanding of current ideas, trends, and practices pertaining to the areas of responsibility through continued study and participation in professional organizations. 12. Gather and analyze data in support of special projects and prepare special reports as directed. 13. Perform other related duties as assigned. KNOWLEDGE AND ABILITIES Knowledge of: 1. Human Resources administration and practices in public higher education. 2. Using and applying Human Resource Information System technology. 3. Job evaluation and classification techniques. 4. Compensation practices, methods and techniques. 5. Applicable federal and state laws, rules and regulations. 6. Principles of supervision, training, performance evaluation and discipline. 7. Leadership, team building, motivation and conflict resolution principles.

5 8. Collective bargaining and labor relations in the public sector. 9. Fair employment practices and recruitment and selection procedures leading to a diverse pool of qualified applicants. SKILLS & ABILITIES: 1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. 2. Demonstrated success in labor relations/negotiations. 3. Organize and direct workflow. 4. Communicate effectively and persuasively both orally and in writing with faculty, staff, administrators, constituents and representatives. 5. Effectively mediate disputes and resolve conflict. 6. Read, interpret, and explain laws, rules and regulations, and to develop and implement personnel policies and procedures. 7. Demonstrate initiative, creativity, and assertiveness in developing and implementing new programs. 8. Manage a number of projects and issues simultaneously. 9. Prioritize and organize information. 10. Work effectively under pressure. 11. Work with difficult individuals. 12. Demonstrated success with extensive public contact with individuals, small groups and large groups. 13. Conduct complex data comparison, analysis and synthesis. 14. Attend to detail. 15. Train, supervise, evaluate and manage the performance of others performing human resources work. 16. Demonstrated flexibility and adaptability. 17. Perform with tact, patience and sensitivity. EDUCATION AND EXPERIENCE: 1. Bachelor s degree required, Master s preferred, from an accredited institution in a relevant discipline. 2. Increasingly responsible human resources management experience which demonstrates the attainment of competencies sufficient to successfully perform the key duties and responsibilities of the position. 3. Demonstrated higher level critical thinking, problem solving and analysis. 4. Human Resources experience in public higher education, including community college, is preferred. WORKING CONDITIONS: Environment: 1. Office environment. 2. Variable hours including early mornings, evenings and weekends. 3. Extended periods of time sitting. EMPLOYMENT STATUS Classified Administrator Leadership X Approved

6 DESERT COMMUNITY COLLEGE DISTRICT VICE PRESIDENT, STUDENT LEARNING THE POSITION Under the direction of the Superintendent-President, the Vice President, serves as the chief academic officer of the college, and is responsible for educational policy, academic programs and support services, advancement of student success and student learning, academic and student support services personnel decisions, budget development, enrollment management, fiscal accountability, program and curriculum development, and the promotion and improvement of teaching and learning. GENERAL REPRESENTATIVE DUTIES The Vice President is responsible for leadership, planning, organizing, directing, supervising, and the evaluation of the activities of Academic Affairs programs and support services for the District. The Vice President fosters an integrated process for, planning, budgeting, and analysis with a focus on enrollment management, basic skills, student success, the expansion of student learning outcomes, advancement of technology for teaching and learning, and an inclusive environment with diversity infused into all aspects of the organization. The Vice President provides opportunity for involvement by staff, as appropriate, in consideration and discussion of the development of policy, procedures, and programs. The leadership, supervision, planning, implementation and coordination responsibilities entail working with managers, faculty, staff, students, and appropriate college committees, councils and task forces in a collegial manner to assure that the instructional goals and delivery systems are meeting student-learning needs and are in consonance with District goals and objectives. The Vice President functions effectively as a member of an administrative team and works well with and evidences sensitivity towards persons at all levels of the college. REPRESENTATIVE DUTIES In concert with appropriate college personnel: 1. Provides strong, dynamic academic and administrative leadership, fosters an environment which encourages scholarship, teaching, and learning excellence. 2. Provides a vision to guide the college s academic programs into the future. 3. In concert with the Vice President of Student Success, student services administrative personnel, faculty, and staff, provides leadership for the integration of student services with instruction that supports student success. 4. Provides leadership for strategic/operational planning for instructional areas. 5. Provides leadership for innovative student learning, student support, and development programs and processes. 6. Fosters a culture of transfer and guide the college in creating systemic change in the way faculty and staff meet the needs of underprepared students. 7. Provides oversight of assessment of Student Learning Outcomes (ASLO) and college-wide accreditation. 1

7 8. Promotes economic and resource development in support of workforce development and Career Technical Education (CTE) programs and services. 9. Provides leadership for the development of strategies and activities that encourage and foster innovation in support of student success. 10. Advocates and promotes quality instruction, student success, integrated planning, and the expansion of Student Learning Outcomes to meet the educational needs of students in a diverse community college environment. 11. Provides innovative and successful academic leadership and vision in instruction and related support services, program development in basic skills, transfer, vocational developmental, and non-traditional programs. 12. Promotes instructional and student support connections that foster and enhance student success, including the integration of new technology into the learning process and the initiation of supplemental learning across all disciplines. 13. Works effectively with community groups, educational entities, business, industry, government and legislative bodies to develop partnerships which result in improved service to the community and students. 14. Plans, implements, and evaluates change with appropriate consultation. 15. Provides leadership for enrollment management strategies/initiatives/efficiencies. 16. As appropriate, provides for the orientation, in service training, professional development of administrative, faculty, and staff personnel. 17. Fosters a culture of evidence in support of decision reaching processes. 18. Understands and supports the role of faculty in participatory governance as delineated in Education Code and Title Assists in identifying resources for development through grants and special projects; coordinate and assist in preparation of project applications for special funding to support programs and services. 20. Prepares, submits, and monitors the annual budget for areas of responsibilities 21. Develops, prepares, presents and submits reports regarding areas of responsibility. 22. Maintains current knowledge of new developments and innovations in community colleges and higher education in general and serve as an informed and knowledgeable resource for campus wide efforts. 23. Promotes the role and use of technology in the instructional environment. 24. Trains, supervises, evaluates, and directs the work of assigned personnel. 25. Represents the district as the Chief Instructional Officer at state meetings and conferences. 26. Performs other duties as assigned. MINIMUM QUALIFICATIONS Master s degree from an accredited institution, or possession of a valid California Community College Supervisory Credential, AND One year of formal training, internship, or leadership experience reasonably related to the administrative assignment, AND Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. 2

8 DESIRABLE QUALIFICATIONS Possession of an earned doctorate is desirable. Progressive experience in the administration of educational programs and services or reasonably related field, including at least three (3) years in a community college or university environment. Evidence of successful administrative experience in the areas of leadership, organization, planning, development, staffing, budget management evaluation, and supervision reasonably related to the assignment. At least three years teaching experience at the post-secondary level. Evidence of experience in curriculum development and innovation. Experience in accreditation self-study and service on an accreditation evaluation team. Demonstrated experience addressing the needs of the underprepared student. Demonstrated support for and encouragement of faculty and student scholarship. Demonstrated experience in Student Learning Outcome (SLO) design, development, and or implementation. Demonstrated support for faculty and staff professional development. Commitment to participatory governance and ability to build consensus, resolve difficult issues, and foster a team environment. Demonstrated ability to work effectively and cooperatively with diverse constituencies within a participatory governance environment. Effective oral and written communication skills. Demonstrated experience in academic, career and technical Education (CTE) programs. Knowledge of computers and computer applications that support management systems and business office functions. Demonstrated ability to problem solve and make timely, fair, and equitable decisions. Demonstrated record of fiscal responsibility and accountability, utilizing enrollment management in schedule planning. Demonstrated advocacy for students and students needs. Demonstrated commitment to academic quality and standards. KNOWLEDGE AND ABILITIES Knowledge of: The Community College role in higher education including the mission of the California Community Colleges and community college instructional programs principles, practices and procedures. Adult learning theory and learning styles including multiple methods of instruction including new technologies in the learning process and understanding of current and emerging instructional delivery technologies. Contemporary pedagogy, instructional methodology, and learning theories. Curriculum development, course articulation and student matriculation. Budget preparation and control. Principles and practices of administration, supervision, and training. District organization, operations, policies and objectives. 3

9 State reporting system and procedure and applicable laws, codes, regulations, policies, and procedures. Ability to: Plan, organize, develop and evaluate the programs, services, activities and curriculum of college instructional, and instructional support programs. Plan, organize, direct, and evaluate the activities and personnel of the assigned area. Develop and evaluate comprehensive plans to meet current and future needs of assigned area. Communicate effectively, both verbally and in writing, with faculty and staff, students and community members. Train, supervise, and evaluate personnel. Apply current and emerging information, networking, and instructional technologies. Manage a facility and equipment, develop and effectively manage a budget. Interpret, apply and explain rules, regulations, requirements, policies and procedures. Work effectively with students, faculty, and staff from multi-cultural backgrounds and promote access and equity Work effectively with personnel at all levels of the college. Maintain current knowledge of program rules, regulations, requirements, and restrictions. Analyze situations accurately and adopt an effective course of action. Plan and organize work; meet schedules and timelines. Apply and use effective interpersonal skills (tact, patience, courtesy). Work effectively with community groups, educational entities, business, industry, government and legislative bodies to develop partnerships and coalitions which result in approved service to the community and students. Challenge and motivate staff, and communicate effectively with a wide range of constituencies. Identify resources and develop grant or special project applications. Foster shared governance, consensus building, and team approach to management. LICENSES AND OTHER REQUIREMENTS Valid California driver s license and must have an acceptable driving record and current vehicle insurance meeting State of California requirements. EMPLOYMENT STATUS Educational Administrator SALARY Salary is commensurate with experience and qualifications. 4

10 DESERT COMMUNITY COLLEGE DISTRICT VICE PRESIDENT, STUDENT SUCCESS THE POSITION Under the direction of the Superintendent-President, the Vice President, serves as the chief student services officer of the college, and is responsible for educational policy, academic programs and support services, advancement of student success and student learning, academic and student support services personnel decisions, budget development, enrollment management, fiscal accountability, program and curriculum development, and the promotion and improvement of teaching and learning. GENERAL REPRESENTATIVE DUTIES The Vice President is responsible for leadership, planning, organizing, directing, supervising, and the evaluation of the activities of Student Services programs and support services for the District. The Vice President fosters an integrated process for, planning, budgeting, and analysis with a focus on enrollment management, basic skills, student success, the expansion of student learning outcomes, advancement of technology for teaching and learning, and an inclusive environment with diversity infused into all aspects of the organization. The Vice President provides opportunity for involvement by staff, as appropriate, in consideration and discussion of the development of policy, procedures, and programs. The leadership, supervision, planning, implementation and coordination responsibilities entail working with managers, faculty, staff, students, and appropriate college committees, councils and task forces in a collegial manner to assure that the instructional goals and delivery systems are meeting studentlearning needs and are in consonance with District goals and objectives. The Vice President functions effectively as a member of an administrative team and works well with and evidences sensitivity towards persons at all levels of the college. REPRESENTATIVE DUTIES In concert with appropriate college personnel: 1. Provides strong, dynamic academic and administrative leadership, fosters an environment which encourages scholarship, teaching, and learning excellence. 2. Provides a vision to guide the college s student service programs into the future. 3. In concert with the Vice President of Student Learning, faculty, and staff, provides leadership for the integration of student services with instruction that supports student success. 4. Provides leadership for strategic/operational planning for student support services for student success. 5. Provides leadership for innovative student learning, student support, and development programs and processes. 6. Fosters a culture of transfer and guide the college in creating systemic change in the way faculty and staff meet the needs of underprepared students. 1

11 7. Provides leadership for the development of strategies and activities that encourage and foster innovation in support of student success. 8. Advocates and promotes quality student success and integrated planning to meet the educational needs of students in a diverse community college environment. 9. Provides innovative and successful leadership and vision in student support services and program development to address student success. 10. Promotes student support connections that foster and enhance student success. 11. Works effectively with community groups, educational entities, business, industry, government and legislative bodies to develop partnerships which result in improved service to the community and students. 12. Plans, implements, and evaluates change with appropriate consultation. 13. Provides leadership and oversight for enrollment management strategies/initiatives/efficiencies. 14. As appropriate, provides for the orientation, in service training, professional development of administrative, faculty, and staff personnel. 15. Fosters a culture of evidence in support of decision reaching processes. 16. Understands and supports the role of faculty in participatory governance as delineated in Education Code and Title Assists in identifying resources for development through grants and special projects; coordinate and assist in preparation of project applications for special funding to support student success programs and services. 18. Prepares, submits, and monitors the annual budget for areas of responsibilities 19. Develops, prepares, presents and submits reports regarding areas of responsibility. 20. Maintains current knowledge of new developments and innovations in community colleges and higher education in general and serve as an informed and knowledgeable resource for campus wide efforts. 21. Promotes the role and use of technology in the student support services environment. 22. Trains, supervises, evaluates, and directs the work of assigned personnel. 23. Represents the district as the Chief Student Services Officer at state meetings and conferences. 24. Performs other duties as assigned. MINIMUM QUALIFICATIONS Master s degree from an accredited institution, or possession of a valid California Community College Supervisory Credential, AND One year of formal training, internship, or leadership experience reasonably related to the administrative assignment, AND Two (2) years of senior level experience is required, AND Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. DESIRABLE QUALIFICATIONS Possession of an earned doctorate is desirable. 2

12 Progressive experience in the administration of student services programs or reasonably related field, including at least three (3) years in a community college or university environment. Evidence of successful administrative experience in the areas of leadership, organization, planning, development, staffing, budget management evaluation, and supervision reasonably related to the assignment. At least three years teaching experience at the post-secondary level. Experience in accreditation self-study and service on an accreditation evaluation team. Demonstrated experience addressing the needs of the underprepared student. Demonstrated support for and encouragement of faculty and student scholarship. Demonstrated support for faculty and staff professional development. Commitment to participatory governance and ability to build consensus, resolve difficult issues, and foster a team environment. Demonstrated ability to work effectively and cooperatively with diverse constituencies within a participatory governance environment. Effective oral and written communication skills. Demonstrated experience in student services programs. Knowledge of computers and computer applications that support management systems and business office functions. Demonstrated ability to problem solve and make timely, fair, and equitable decisions. Demonstrated record of fiscal responsibility and accountability, utilizing enrollment management in schedule planning. Demonstrated advocacy for students and students needs. Demonstrated commitment to academic quality and standards. KNOWLEDGE AND ABILITIES Knowledge of: The Community College role in higher education including the mission of the California Community Colleges and community college instructional programs principles, practices and procedures. Course articulation and student matriculation. Budget preparation and control. Principles and practices of administration, supervision, and training. District organization, operations, policies and objectives. State reporting system and procedure and applicable laws, codes, regulations, policies, and procedures. Ability to: Plan, organize, develop and evaluate the programs, services, activities of student services and instructional support programs. Plan, organize, direct, and evaluate the activities and personnel of the assigned area. Develop and evaluate comprehensive plans to meet current and future needs of assigned area. 3

13 Communicate effectively, both verbally and in writing, with faculty and staff, students and community members. Train, supervise, and evaluate personnel. Apply current and emerging information, networking, and relevant technologies. Manage a facility and equipment, develop and effectively manage a budget. Interpret, apply and explain rules, regulations, requirements, policies and procedures. Work effectively with students, faculty, and staff from multi-cultural backgrounds and promote access and equity Work effectively with personnel at all levels of the college. Maintain current knowledge of program rules, regulations, requirements, and restrictions. Analyze situations accurately and adopt an effective course of action. Plan and organize work; meet schedules and timelines. Apply and use effective interpersonal skills (tact, patience, courtesy). Work effectively with community groups, educational entities, business, industry, government and legislative bodies to develop partnerships and coalitions which result in approved service to the community and students. Challenge and motivate staff, and communicate effectively with a wide range of constituencies. Identify resources and develop grant or special project applications. Foster shared governance, consensus building, and team approach to management. LICENSES AND OTHER REQUIREMENTS Valid California driver s license and must have an acceptable driving record and current vehicle insurance meeting State of California requirements. EMPLOYMENT STATUS Educational Administrator SALARY Salary is commensurate with experience and qualifications. 4

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