POSITION DESCRIPTION. TITLE: Clinical Assistant CATEGORY: Classified FLSA STATUS: Non-Exempt GRADE: D

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1 POSITION DESCRIPTION TITLE: Clinical Assistant CATEGORY: Classified FLSA STATUS: Non-Exempt GRADE: D JOB SUMMARY: Supervise and oversee the day to day operations of the Border Health Clinic services front office. Plan and coordinate a variety of service functions related to front desk operations to include scheduling staff; training, assisting patients, maintaining medical records and ordering office/medical supplies. Comply with Health Insurance Portability and Accountability Act (HIPAA) and Occupational Safety and Health Administration (OSHA) rules and regulations. ESSENTIAL FUNCTIONS: 1. Supervise and schedule rotating part-time, work-study students and volunteers as they perform front office duties. Assist and register walk-in patients per registration protocol, policy and procedures. Serve as back up for front office duties to include; provide and collect registration/medical history forms, schedule appointments, answer incoming calls and route them as needed, handle payment deposits, and maintain accounting records. 2. Train assigned staff, work-studies and volunteers in appropriate patient care customer service, patient intake services, exam room care/sterilization and stocking. Assist in taking patient vital signs, weight and height, drawing blood, and administering immunizations. YEARLY PERCENT OF TIME 25% 20% 3. Receive and track all ordering and receiving of office and medical supplies, medical equipment, and medications purchased for the clinic. Act as liaison between various suppliers and other community organizations. 4. Collect and audit data for monthly reporting for reimbursement and/or payment to Project Arriba, Work Place Literacy and University Medical Center (UMC). Log and track immunizations for reporting purposes to UMC. 5. Maintain patient database and Medical Director Site visit patient list to include creating and maintaining medical records for the Rio Grande Border Health in compliance with clinic procedures, HIPAA and laws governing handling of medical records. 6. Oversee the storage, transportation, and delivery of various specimens to area laboratories. Responsible for the proper disposal of hazardous materials for the clinic in compliance with OSHA rules and regulations and college policies and procedures. 15% Effective: 5/15/15 Page 1 of 5

2 7. Collect payments for services rendered, issue cash receipts and make bank deposits. Update the Nursing Clinic Manager on any front office concerns or problems involving the clinic. 5% 8. Perform other duties as assigned. 5% REPORTING RELATIONSHIP: Nursing Clinic Manager/Dean of Nursing SUPERVISORY RESPONSIBILITIES: Provide work direct to assigned staff. ESSENTIAL QUALIFICATIONS: EDUCATION: Two (2) years technical, vocational, business school or one (1) year of college (30 credit hours) EPERIENCE: Three (3) year related experience. CERTIFICATIONS/LICENSURES: Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA). SPECIAL REQUIREMENTS: Must possess or obtain a valid Texas driver s license. Provide proof of liability auto insurance. Must pass a background investigation and drug screening. SPECIAL SKILLS AND ABILITIES: 1. Skills/Abilities: Ability to communicate clearly and effectively, both verbally and in writing; Ability to supervise and train staff; Knowledge of HIPAA and OSHA rules and regulations; Knowledge of inventory control; Knowledge of medical terminology; Ability to establish and maintain effective working relationships with staff, faculty, and the public; Ability to maintain confidentiality of work related information and materials; Word processing, data entry, telephone and computer experience; Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion. 2. Equipment Used: Phone, Files, File Cabinets, Cash Drawer, Computer, Copy Machine, Proper Storage of Supplies, Equipment, Medications, Medication Administration, VS Collection and Phlebotomy. 3. Software Used: A variety of spreadsheet, word-processing, database, , and presentation software. PHYSICAL REQUIREMENTS: Effective: 5/15/15 Page 2 of 5

3 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to walk; sit; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. INTERPERSONAL SKILLS: Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Effective: 5/15/15 Page 3 of 5

4 POSITION TITLE: Clinical Assistant PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. PHYSICAL ACTIVITIES: Stand Walk Sit Use hands to finger, handle or feel Reach with hands and arms Climb or balance Stoop, kneel, crouch, or crawl Talk Hear Taste Smell WEIGHT and FORCE DEMANDS: Up to 10 pounds Up to 25 pounds Up to 50 pounds Up to 100 pounds More than 100 pounds WORK ENVIRONMENT: Wet or humid conditions(non-weather) Work near moving mechanical parts Work in high, precarious places Fumes or airborne particles Toxic or caustic chemicals Outdoor weather conditions Extreme cold(non-weather) Extreme hot (non-weather) Risk of electrical shock Work with explosives Risk of radiation Vibration VISION DEMANDS: No special vision requirements Close vision (clear vision at 20 inches or less) Distance vision (Clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision Depth perception Ability to adjust focus Required Effective: 5/15/15 Page 4 of 5

5 NOISE LEVEL: Very quiet Quiet Moderate Loud Very Loud Exposure Level The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employee may be directed to perform job-related tasks other than those specifically present in this description. I certify that I have received a copy of this job description. I have read and understand the duties and responsibilities of this position. Employee Signature Date Effective: 5/15/15 Page 5 of 5

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