Using Apple Configurator Denver Public Schools DPS Site Support
Table of Contents 1. Setting up the MacBook a. Run Updates b. itunes Setup c. Apple Configurator Install and Setup 2. Purchasing Apps a. Free Apps b. Volume Purchasing Apps 3. Setting Up Master ipad 4. Creating Backup of Master ipad 5. Creating Profile a. Setting Up Wi-Fi b. Setting Up Restrictions 6. Adding Apps To Apple Configurator 7. Deploying Master Backup Revised/Printed 2/21/2013 Department of Technology Services Page 1 of 17
Setting up MacBook- Before setting up the ipads, the MacBook being used for cart management must be configured. The MacBook will need to have itunes updated and setup, and Apple configurator installed. OSX 10.7 is required for Apple Configurator to work. The following section describes the setup of the MacBook for ipad image deployment. Run Updates 1. Click the button in the upper left hand corner and select Software Update 2. A Checking for new software screen will appear 3. A popup will appear notifying stating the computer will be restarted and updates will be installed 4. Allow the computer to restart and finish all updates before continuing itunes Setup 1. Open itunes GO->Applications->iTunes 2. Click Store, from the menu bar and select Authorize This Computer 3. Enter the school s itunes account and the password (provided by DoTS) 4. Click Authorize 5. A Computer authorization was successful screen will appear 6. Click OK 7. Click Store, from the itunes menu bar and select Sign In 8. Enter the school s itunes account and the password (provided by DoTS) 9. Click Sign In Apple Configurator Install and Setup 1. Open App Store GO->Applications->App Store 2. In the search bar type Apple Configurator and press Enter 3. Click on Free to download the Apple Configurator app 4. Click Install App to begin installation 5. Enter the school s itunes account and the password (provided by DoTS) 6. Click Sign In Revised/Printed 2/21/2013 Department of Technology Services Page 2 of 17
7. Once the app is downloaded and installed, the word Installed will appear under the app search results page Purchasing Apps- Once the MacBook has had updates ran, itunes setup, and Apple Configurator downloaded, it is time to get the apps installed through itunes that will be used on the ipad s. Free App Purchases (Non-volume Purchases) 1. Open itunes 2. Under Store select itunes Store 3. Click on the App Store tab and select ipad 4. Enter the name of the app in the search field and press enter 5. Once you find the app click FREE 6. Enter your schools itunes account and the password (provided by DoTS) 7. Click Get 8. A progress bar will appear and the app will download 9. To view downloaded apps click on Apps under Library Volume Purchasing Apps 1. Go to the Volume Purchasing store: http://volume.itunes.apple.com 2. Click Sign On 3. Sign in to the store using the Volume Purchasing account (provided by DoTS) 4. Search by entering the name or by category 5. Click Search Revised/Printed 2/21/2013 Department of Technology Services Page 3 of 17
6. Be careful to select applications for the correct class of device 7. Click on the applications you are interested in for information, reviews, and pricing 8. Once an app is selected, enter the number of licenses to purchase 9. Click Continue 10. Click Buy 11. Sign in to the store using the Volume Purchasing account (provided by DoTS) 12. The order will begin processing 13. Refresh the page in order to see Download Spreadsheet link 14. Once the order has processed, click Download Spreadsheet 15. Save the spreadsheet to reference when installing apps through Apple Configurator 16. Open itunes 17. Under Store select itunes Store 18. Click on the App Store tab and select ipad 19. On the right side of the window, at the bottom of App Store Quick Links, select Redeem Revised/Printed 2/21/2013 Department of Technology Services Page 4 of 17
20. Enter the code given by the Volume Purchasing Agent Note: If you received multiple licenses for a single app, you will only need to use one license per managing computer 21. Click Redeem 22. Enter Password 23. Click Redeem Code 24. The Thank You screen will appear 25. Click Done Setting up the Master ipad- Creating a Master ipad creates an image that can be applied to other ipads. 1. Make sure Apple Configurator is closed 2. Open itunes 3. Plug the ipad into the MacBook 4. Press the Sleep/Wake button on top right side of the ipad 5. On the MacBook select the radio button for Set up as a new ipad 6. Remove all check marks 7. Click Done 8. The ipad will display the welcome screen 9. On the ipad slide the slide to set up button 10. Tap Enable Location Services, tap Next button 11. Tap Next on Wi-Fi networks screen 12. On pop up screen, Continue without Wi- Fi, tap Continue Revised/Printed 2/21/2013 Department of Technology Services Page 5 of 17
13. Agree to terms and conditions tap Agree 14. On the pop up tap Agree again 15. On the Diagnostics screen select Don t Send 16. Tap Next 17. On the Thank You screen tap Start Using ipad Creating Backup of Master ipad- Once the Master ipad is setup, create a backup of it through the MacBook using Apple Configurator. The backup is the image that will be applied to the other ipads. 1. On the MacBook Close itunes itunes->quit 2. Open Apple Configurator GO->Applications->Apple Configurator 3. Make sure the Master ipad being used is still plugged into the MacBook 4. From the menu bar, click Device and select Back Up 5. Select the Master ipad from the dropdown 6. Click Create Backup 7. Enter a name for the backup file in the field next to Save As 8. Select a location to save the file in the dropdown next to Where (default is the desktop) 9. A progress bar will appear for the creating of a backup 10. Once the backup has finished continue to Creating a Profile Revised/Printed 2/21/2013 Department of Technology Services Page 6 of 17
Creating a Profile- In Apple Configurator the profile is used to configure settings for the ipad such as; wireless setting, restrictions, passcodes and other information. For the purpose of this document we are going to focus on the restrictions and the wireless profile. 1. From the Prepare screen of Apple Configurator 2. Click the + button below Profiles and select Create New Profile 3. Name the profile in the Name field 4. Under the Security dropdown select Always 5. The other fields are optional Setting Up Wi-Fi 6. Select the Wi-Fi option from the left side of the profile setup page 7. Click Configure to setup wireless profile 8. Enter dpsstudent under SSID 9. Place a check in the box next to Hidden Network 10. Place a check in the box next to Auto Join 11. Leave the dropdown None for Proxy Setup 12. Select WPA / WPA2 Enterprise for the dropdown below Security Type 13. Place a check next to PEAP 14. Enter schools\schools WIRELESS USER NAME under username 15. Enter your schools wireless user password in the Password field Setting Up Restrictions 16. Click on Restrictions from the left side of the profile setup page 17. Click the Functionality tab 18. Functionality: Required Security Settings -Uncheck Allow Photo Stream -Uncheck icloud document sync -Uncheck icloud Backup Suggested Security Settings -Uncheck Allow FaceTime -Uncheck Allow in app purchases -Uncheck Allow installing apps Revised/Printed 2/21/2013 Department of Technology Services Page 7 of 17
19. Click the Applications tab 20. Applications: Suggested Security Settings -Uncheck Allow us of You Tube -Uncheck Allow use of itunes Store 21. Click the Media tab 22. Media Content: Required Security Settings -Change all dropdowns to fit age of user 23. Click Save once all Wi-Fi and Restrictions have been made Adding Apps to Apple Configurator- Once apps have been downloaded into itunes from the MacBook they can be added to Apple Configurator to be used in ipad deployment. 1. From the Prepare screen of Apple Configurator 2. Select the Apps button 3. Click the button to add apps 6. If the app is a paid app a message will appear about the redemption code needing to be imported, click OK 7. The apps that have been installed in Apple Configurator will now appear 8. If the app is a paid volume purchased app an exclamation point and the number 0 will be next to it 9. Click the number next to the paid apps you are installing to import redemption codes 10. Click Import Redemption Codes 11. Navigate to the location of the spreadsheet that was previously downloaded through Volume Purchasing 12. The redemption codes will appear in the box Revised/Printed 2/21/2013 Department of Technology Services Page 8 of 17 4. Select the apps from the Mobile Applications folder (Apple Configurator defaults to the correct folder) Note: You can select multiple apps to add at once by holding the Command button and clicking on the desired apps 5. Once all the apps have been selected click Open
13. Click Done 14. The number of available licenses will appear next to the app 15. Place a check box next to the apps being installed when deploying the ipad Master Deploying the Master Backup- Once the backup has been created, the profile created, and apps assigned the other ipads can have the image and apps deployed. 1. Open Apple Configurator GO->Applications->Apple Configurator 2. Plug in the cart or USB device, with the ipads needing to be imaged, into the MacBook 3. The Prepare icon,, will now show the number of devices detected 4. Select the Prepare icon - Enter Name: (example 412-iPadcart-) - Place a check box in the Number sequentially field to have ipads number automatically - Turn Supervision mode off - Select No Change for the dropdown next to ios - Select the backup name created in step 6 of Creating Backup of Master ipad from the drop down next to Restore - Place a check box next to the profile created in step 13-21 of Creating a Profile 5. Click Prepare 6. A message will appear asking if you are sure you want to apply these settings to all USB-connected devices. 7. Click Apply 8. The box on left will show all devices and the status of Restoring Backup Revised/Printed 2/21/2013 Department of Technology Services Page 9 of 17
9. Once the Apple Configurator shows Tap device to install profile go to the ipad Note: Do not disconnect the ipad from the USB cable 10. On the ipad click Install 11. An Unverified Profile pop up message will appear 12. Click Install Now 13. Click Done once the wireless profile is established 14. The Apple Configurator will then show an icon when the ipad is finished backing up 15. Click the Stop button when all ipads have finished backing up Revised/Printed 2/21/2013 Department of Technology Services Page 10 of 17
Appendix A: Advanced Profile Management (Apple Configurator): This part of the document is for the purpose of assigning ipads to unique groups or one to one student ipads. 1. Open Apple Configurator GO->Applications->Apple Configurator 2. Plug in the cart or USB device with the ipads plugged into it 3. Enter Name: (example 412-iPadcart-) 4. Turn supervision on 5. If applicable Apple Configurator will force an update to the lastest ios, and will not allow a backup or restore from a previous backup at this point 6. Click Prepare 7. The ios will then download, install, and name the ipads. 8. Click the Supervise icon at the top. 9. You will see all of the ipads renamed and a list showing the ipads. 10. Select 1 ipad to be your master. Setting up the Master ipad- Creating a Master ipad creates an image that can be applied to other ipads. 1. On the ipad slide the slide to setup button 2. Tap English Revised/Printed 2/21/2013 Department of Technology Services Page 11 of 17
3. Tap United States ipad Cart Setup Guide 4. Tap Enable Location Services, tap Next button 5. Tap Next on Wi-Fi networks screen 6. On pop up screen, Continue without Wi-Fi, tap Continue 7. Tap set up as a new ipad 8. Agree to terms and conditions tap Agree 9. On the pop up tap Agree 10. On the Diagnostics screen select Don t Send 11. Tap Next 12. On the Thank You screen, tap Start Using ipad Creating Backup of Master ipad- Once the Master ipad is setup create a backup of it through the MacBook using Apple Configurator. The backup is the image that will be applied to the other ipads. Revised/Printed 2/21/2013 Department of Technology Services Page 12 of 17
1. Open Apple Configurator GO->Applications->Apple Configurator 2. Make sure the Master ipad being used is plugged into the MacBook 3. Click on the icon 4. From the menu bar, click Device and select Back Up 5. Select the Master ipad from the dropdown 6. Click Create Backup 7. Enter a name for the backup file in the field next to Save As 8. Select a location to save the file in the dropdown next to Where (default is the desktop) 9. A progress bar will appear for the creating of a backup 10. Once the backup has finished continue to Creating a Profile Creating a Profile- In Apple Configurator the profile is used to configure settings for the ipad such as; wireless setting, restrictions, passcodes and other information. For the purpose of this document we are going to focus on the restrictions and the wireless profile. 1. Click on the icon from Apple Configurator 2. Click the + button below Profiles and select Create New Profile 3. Name the profile in the Name field 4. Under the Security dropdown select Always 5. The other fields are optional Setting Up Wi-Fi 6. Select the Wi-Fi option from the left side of the profile setup page 7. Click Configure to setup wireless profile Revised/Printed 2/21/2013 Department of Technology Services Page 13 of 17
8. Enter dpsstudent under SSID 9. Place a check in the box next to Hidden Network 10. Place a check in the box next to Auto Join 11. Leave the dropdown None for Proxy Setup 12. Select WPA / WPA2 Enterprise for the dropdown below Security Type 13. Place a check next to PEAP and 14. Enter schools\schools WIRELESS USER NAME under username 15. Enter your schools wireless user password in Password field Setting Up Restrictions 16. Click on Restrictions from the left side of the profile setup page 17. Functionality: Required Security Settings -Uncheck Allow Photo Stream -Uncheck icloud document sync -Uncheck icloud Backup Suggested Security Settings -Uncheck Allow FaceTime -Uncheck Allow in app purchases -Uncheck Allow installing apps 18. Applications: Suggested Security Settings -Uncheck Allow us of You Tube -Uncheck Allow use of itunes Store 19. Media Content: Required Security Settings -Change all dropdowns to fit age of user 20. Click save once all Wi-Fi and Restrictions have been made Creating Multiple Groups in Supervision Mode- Create multiple groups to manage your ipads. These can be as few groups or as many groups as needed. Revised/Printed 2/21/2013 Department of Technology Services Page 14 of 17
1. Under the icon 2. Click the + in the lower left corner of the screen of the first colum 3. Name the group 4. Click and drag the ipads to be add to that group 5. Click on the new group created on the left side of the Apple Configurator window Adding Apps to Apple Configurator- Once the apps have been downloaded into itunes from the MacBook they can be added to Apple Configurator to be used in ipad deployment. 1. Click on the Apps button from Apple Configurator under the icon 2. Click the button to add apps 3. Select the apps from the Mobile Applications folder (Apple Configurator defaults to the correct folder) Note: You can select multiple apps to add at once by holding the Command button and clicking on the desired apps 4. Once all the apps have been selected click Open 5. If the app is a paid app a message will appear about the redemption code needing to be imported, click OK 6. The apps that have been installed in Apple Configurator will now appear 7. If the app is a paid volume purchased app an exclamation point and the number 0 will be next to it Revised/Printed 2/21/2013 Department of Technology Services Page 15 of 17
8. Click the number next to the paid apps you are installing to import redemption codes 9. Click Import Redemption Codes 10. Navigate to the location of the spreadsheet that was previously downloaded through Volume Purchasing 11. The redemption codes will appear in the box 12. Click Done 13. The number of available licenses will appear next to the app 14. Place a check box next to the apps being installed when deploying the ipad Master Creating Individual User Account- This section is only for checking ipads out to individual users. 1. Under the Assign icon Apple Configurator can create user groups and assign individuals to those groups to check out specific ipads to them 2. Under Users click button 3. Change the name of the user group e.g. students 4. Click the button in the second window 5. Rename the Unnamed User to the person checking out the ipad Revised/Printed 2/21/2013 Department of Technology Services Page 16 of 17
Checking Out The ipad 6. From the Assigned icon click the Check Out button 7. Click on the drop down menu to select the group of ipads to check out. 8. Click Check Out 9. Each user will be assigned an ipad and the device will be checked out to them 10. When the individual is done with the ipad, connect it back to the Apple Configurator and click Check In Note: This must be done on the Assigned icon 11. This makes a backup of the user s documents, then the ipad can be checked out to a different individual following steps 6-11 under Checking Out The ipad Revised/Printed 2/21/2013 Department of Technology Services Page 17 of 17