ACHIEVING OPERATIONAL EXCELLENCE AND STRATEGIC COHERENCE

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Short Focused Program ACHIEVING OPERATIONAL EXCELLENCE AND STRATEGIC COHERENCE OPERATIONS AND ICTs Barcelona, February 22-25, 2011

ACHIEVING OPERATIONAL EXCELLENCE AND STRATEGIC COHERENCE How can organizations align their supply chain with their business strategy? What steps can companies take to make their value chain process as lean as possible? How can managers reduce working capital in order to generate liquidity? Today more than ever companies, are looking for ways to create greater efficiencies, reduce costs and boost operational performance. Achieving Operational Excellence and Strategic Coherence (AOE) introduces participants to new approaches for optimizing the value chain process. It addresses how to fully align operations with overall business strategy, and explores innovative ways of maximizing effectiveness in today s global context. Participants learn specific methods to implement new supply chain frameworks, lower costs without compromising quality and reduce working capital to generate liquidity. In addition, the program addresses operational finance and people management as integral factors in achieving operational excellence, covering topics such as managing financials in global operations, cash-to-cash cycles, leadership and change management. Participants will leave the program with fresh insights, as well as practical tools and ideas to leverage their operations to build competitive advantage.

KEY TAKE-AWAYS Align business strategy, operations strategy and day-to-day operations Match value chain to product Determine the true cost of outsourcing Direct change management Manage financials in global operations Reduce working capital to generate liquidity Utilize lean operations to increase cash flow Optimize the cash-to-cash cycle PROGRAM STRUCTURE Tuesday, February 22 Global Economic Outlook Turning Business Strategy Into Action Global Value Chains Dynamics of Global Operations Wednesday, February 23 The Triple-A Value Chain Financial Aspects of Efficient Value Chains Using Working Capital to Generate Liquidity Technology and Science-Based Companies Competing in Rapid Innovation-Based Industries WHO SHOULD ATTEND AOE is designed for senior-level executives responsible for turning strategy into action, from the drawing board to the point-ofsale. It is also beneficial for managers in functional areas, such as finance, marketing, operations and IT, and those who participate in making strategic decisions which have a direct impact on the value chain. APPROACH The program takes a practical approach, helping managers maximize productivity and quality in today s challenging global context. Highly dynamic and interactive, AOE includes a variety of learning methods, including best practice case studies, group discussions and interactive lectures. Thursday, February 24 Adopting a New Vision Leading Change Management Aligning Operations and Finance in a Downturn The Effects of Structural Change Friday, February 25 Crisis Management Strategic Change in Operations Program Conclusions and Wrap-Up (Content may vary according to program objectives.)

FACULTY Marc Sachon Academic Director Associate Professor of Production, Technology and Operations Management Ph.D. in Industrial Engineering and Engineering Management, Stanford University Marc Sachon s main areas of interest lie in process improvement, supply chain management and engineering risk analysis. His research focuses on e-supply chain management, product development, project management and engineering risk analysis. The academic co-director of IESE s Advanced Management Program in Munich, Prof. Sachon has taught at Stanford University and the Universitat Politècnica de Catalunya, as well as institutions in Latin America and China. Prof. Sachon has contributed to several book chapters and published numerous articles in leading academic and business journals on topics related to operations management and process improvement. Ahmad Rahnema Professor of Financial Management Ph.D. in Management, IESE Business School Ahmad Rahnema s research focuses on international finance, risk management and means of payment. In addition to his research, Prof. Rahnema serves as the co-editor of the International Journal of Finance Education and a member of the editorial board of Harvard Deusto: Contabilidad & Finanzas, as well as the advisory board of the European Capital Markets Institute. He has consulted for numerous multinational organizations and has authored and co-authored several books, including Finanzas Internacionales (International Finance) and Basilea II: Una Nueva Forma de Relación Banca-Empresa (Basel II: A New Banking-Business Relationship). Sandra Sieber Associate Professor of Information Systems Ph.D. in Management, IESE Business School The program goes far beyond the current SCM practices to provide a complete business perspective. Marco Haakmeester Vehicle Logistics Control Europe Manager Nissan Europe Sandra Sieber s areas of interest include ICTenhanced innovation and the changes in the workplace brought about by the adoption of new technologies. Prof. Sieber is especially interested in industries that have been transformed by technological advances, such as telecommunications, banking, and media and entertainment. Prof. Sieber s research also underscores the need for improved user knowledge about IS, especially when it plays a strategic role in the organization. She has contributed to several books and published articles in leading international journals, magazines and newspapers.

DATES & VENUE February 22-25, 2011 IESE Business School Av. Pearson, 21 08034 Barcelona FEES THE LEARNING ENVIRONMENT IESE Business School provides an integrated learning experience that promotes professional development and fosters meaningful exchange and networking among program participants. IESE s new campus in Barcelona features state-of-the-art learning technologies that meet the highest standards for executive education. SHORT FOCUSED PROGRAMS Achieving Operational Excellence is one of numerous relevant business topics addressed by IESE s Short Focused Programs (SFP). Designed for experienced managers, IESE s SFPs combine innovative learning methods and real-life case studies to help participants meet current and future business challenges. Registration Fee:... 3,975 IESE Members:... 3,580 Fees include: Tuition Meals and coffee breaks Study materials and documentation HOW TO APPLY Apply on line at: www.iese.edu/aoe Enrollment is limited and registration is taken in strict order of receipt, so early application is encouraged. 2010-11 SFP CALENDAR Strategic Management The Innovation Architect: Creating Breakthrough Companies New York City, February 28-March 1, 2011 Barcelona, March 16-17, 2011 Getting Things Done Barcelona, May 17-20, 2011 Making Social Responsibility Work: The Cornerstone of Sustainable Business Barcelona, July 4-8, 2011 Global Business: Making the Matrix Work New York City, Spring 2011 Leadership and People Management Developing Leadership Competencies Barcelona, November 9-12, 2010 High-Performance Negotiator Barcelona, January 18-20, 2011 Develop Your Communication Skills: It s How You Tell Them! Barcelona, March 22-24, 2011 Create Effective Virtual Teams Barcelona, April 6-7, 2011 Operations and ICTs Achieving Operational Excellence and Strategic Coherence Barcelona, February 22-25, 2011 Leading Digital Strategies in a Changing Business Landscape Barcelona, June 14-17, 2011 Industry Specific Advanced Digital Media Strategies New York City, November 30-December 2, 2010 and May 24-26, 2011 Optimizing Your Retail Business: Best-in-Class Operations and Customer Service Barcelona, June 1-2, 2011 Arts and Cultural Management: The Business Side of Leading Cultural Institutions New York City, Fall 2011 CONTACTS M. Isabel de Muller Short Focused Program Director Executive Education IESE Business School Alexander Marcos Walker SFP Associate Director Executive Education IESE Business School Tel.: +34 93 253 42 00 Email: sfp@iese.edu Please visit our website: www.iese.edu/aoe

ACHIEVING OPERATIONAL EXCELLENCE AND STRATEGIC COHERENCE WILL HELP SENIOR MANAGERS CREATE GREATER EFFICIENCIES WITHIN THEIR ORGANIZATIONS AND ALIGN OPERATIONS WITH OVERALL CORPORATE STRATEGY. Av. Pearson, 21 08034 Barcelona, Spain Tel.: +34 93 253 42 00 Fax: +34 93 253 43 43 Camino del Cerro del Águila, 3 (Ctra. de Castilla, km 5,180) 28023 Madrid, Spain 165 W. 57 th Street New York, NY 10019-2201 USA