GE Telligence System Overview Telligence, the 1 st and nly nurse call platfrm designed and delivered in the 21 st century and the first t incrprate Vice-ver-IP (VIP), represents the latest in healthcare cmmunicatin technlgy. Unveiled by GE in February 2006 at the annual HIMSS Cnference, Telligence incrprates grundbreaking capabilities never befre seen in traditinal nurse call systems. Sme f the unique features that differentiate Telligence frm ther nurse call systems include:! CAT 5/5e/6 Cable Plan Other systems claim CAT5, but Telligence delivers. All cmpnents in this advanced system use CAT5/6 cable with cnvenient RJ45 cnnectrs. This standard cable plan can be easily installed by the EC r the lw-vltage cntractr at the facility s discretin, ffering ptential cst savings.! Cnfigurable Statin Buttns Unlike ther systems, Telligence lets facilities decide hw patient statins and peripheral call statins shuld be cnfigured, i.e. what calls shuld be available frm selected areas. Chice Prgrammable Technlgy ffers unrivaled flexibility as yur different care areas are cnfigured. Telligence allws each t meet its wn unique needs. The images belw demnstrate the exclusive buttn labeling slutin ffered by Telligence n bth patient statins and remte statins. This als reduces the parts inventry required since the electrnics in the devices are virtually identical nly the labels need t be changed when a statin is swapped ut. Facilities can even make their wn custm labels. Sample Buttn Labeling Strips Single Patient Statin withut 37-pin BedCnnect 3-Buttn Peripheral Statin with Pullcrd
! Patient Statin Receptacles In additin t GE s reliable DuraPin pillw speaker cnnectr, Telligence statins ffer receptacles fr call crds, patient mnitr equipment and 37-pin bed cables (ptinal) all n the same statin. This will help t lwer cnstructin csts thrugh reduced backbx and cnduit requirements, and als add a new level f cnvenience knwing that all cnnectins are made at the same device lcatin. The tw ¼ phn jacks are cnfigurable by the user t be fr either call crds (latching) r equipment alarms (nn-latching) calls. These inputs can als be used fr specialized call crds such as sip and puff, xygen call crds, etc. Dual Patient Statin with 2 DuraPin Pillw Speaker receptacles, 2 cnfigurable aux/call crd jacks, and 2 37-pin BedCnnect receptacles (ptinal)! Prduct Life Cycle As highlighted in the first paragraph f this dcument, Telligence is the first and nly nurse call system frm any manufacturer designed and delivered in the 21st century! As a result, Telligence is in the early stages f its life cycle and ffers an excellent platfrm fr lng-term implementatin. Until Telligence, n U.S. cmpanies had intrduced new systems in many years and their legacy systems are certainly in their mature stages it is dubtful that much new develpment will be dne t enhance these lder platfrms. If yur facility is making a nurse call system decisin in the near future, it is a decisin that will affect yur staff and patients fr a minimum f 10 years, and likely much lnger. Cnsequently, selecting a system like Telligence that is early in its life cycle with grwth and enhancement ptential, nt a dwnward slpe like mst f its cmpetitrs, is critically imprtant.! Backbx Requirements Telligence uses standard 2 ½ deep backbxes rather than 3 ½ masnry backbxes. The 2 ½ backbxes are readily available and less expensive than the 3 ½ bxes, again with the idea f reducing installatin csts. 2
! Cnfigurable LED Dme Lights Other systems may have LED dme lights, but Telligence adds an exclusive level f flexibility in its new Infinity Dme/Zne Light. Each and every sectin f the Infinity lights can display any f 7 clrs. The phts belw shw sme cmmn uses. Fr example, a nrmal bed call might be annunciated thrugh a single sectin white light, red culd be fr emergency, green fr staff assist, and a single blue fr mnitr alarm. Hwever, Cde Blue and ther sentinel events culd be clearly and visibly displayed by flashing all f the sectin in the same clr. In additin t clrs, the lights can be cnfigured t flash in varius patterns. The bvius benefit f this capability is that yu can decide hw calls are displayed whatever makes sense! Yu can even have the Infinity lights match yur existing system(s), whether they re Dukane r sme ther brand. This can dramatically reduce time and expense when training staff n the new system!! Sftware Applicatins GE is extremely custmer-fcused and uses technlgy migratin t prtect custmers previus investment in ur systems. Telligence cntinues this design philsphy by prviding sftware that maintains cmpatibility with yur legacy Dukane PrCare systems as well as yur new Telligence platfrm. All f the applicatins can share data thrugh a cmmn database and interface engine. This sftware interface applicatin has the ability t turn yur facility int ne large integrated cmmunicatin platfrm fr interfacing with wireless devices, generating management reprts, and ther efficiency and quality tls. GE s nurse call sftware interface engine, PC Cnnect, ffers custmers a flexible suite f applicatins prviding the fllwing: Management Reprts PC Reprting (ARMSip), GE s latest management reprting applicatin, prvides brwser access frm any hspital PC. Unlike previus ARMS sftware where everything was dne frm a central cmputer, ARMSip uses yur netwrk t turn every wrkstatin int a reprting statin. Nw managers can lg in frm their wn ffices, access the sftware and run cmprehensive reprts by simply fllwing a step-by-step wizard. ARMSip can als be cnfigured t run reprts autmatically and deliver them t subscribers via email. This rbust SQL database is designed t reliably stre and archive data fr years, and is cmpatible with bth PrCare 6000 and Telligence. It even allws yu t implement ne reprting system t manage all Dukane/GE nurse call systems in yur facility. 3
Mbility Suite supprts interface cnnectivity t wireless systems like pcket pagers, wireless telephnes (e.g. SpectraLink, Ascm, Cisc), and Vcera s patient calls can be immediately delivered t ne r mre assigned caregiver, r even teams like Cde Blue. Whenever a buttn is pushed, staff can be immediately ntified wherever they are! PC Assignments this client applicatin turns any hspital wrkstatin int a nurse call management statin, allwing staff t establish assignments s patient calls will be delivered t the crrect caregiver(s) immediately and autmatically! PC Messaging a brwser-based messaging screen that allws any PC n the netwrk t send messages t wireless devices like pagers, phnes, etc. This can be an extremely valuable tl as staff cmmunicate with each ther. It als assists with nise reductin since verhead paging can be virtually eliminated. NetBard - an electrnic whitebard that can replace yur existing manual greasebards, NetBard gathers and displays real-time rm status infrmatin, staff assignments, attending MD, etc. This client can be installed n ne r mre PC per nursing unit. MapView and ListView Call Answering Clients Users have different preferences, s Telligence nw ffers staff the ptin f viewing call activity n a flrplan r in a list, whichever is easier fr the particular user t navigate. Telligence leaves the chice up t the staff.! Reduced Central Equipment Telligence has taken a new and innvative apprach t central equipment. Instead f using significant wall space in yur cmmunicatin clsets like ther nurse call system (including PrCare 6000!), Telligence central equipment is fully rack-muntable. Cmpnents taking up nly 3 Rack Munt Units (RMUs) can supprt up t 32 rms r 80 Telligence devices and this includes pwer supplies!! Vice-ver-IP Cre with Full-Duplex Audi and HearingAid Enhancements Telligence has taken nurse call audi cmmunicatin technlgy t new heights, incrprating innvative intercm circuitry and cntrls t prvide the clearest pssible cnversatins between patients and staff. Vice-ver-IP The emergence f VIP technlgy arrived at the time when Telligence was in its early design stage, and GE engineers realized the ptential it ffered. It has been incrprated at the Staff Cnsle, ClrTuch Annunciatr, and ther key cmpnents f the system, prviding a platfrm that can grw and evlve as a facility s needs change. VIP is the latest in digital vice technlgy, and Telligence is the first t put it t practical use in nurse call. 4
Full-Duplex Intercm Unlike many ther nurse call systems, Telligence ffers full duplex, meaning it respnds much mre like a telephne and will nt cut ff the first r last wrds f cnversatins. With Telligence, bth participants f a cnversatin can speak and be heard at the same time, prviding the enhanced level f cmmunicatin that caregivers require. HearingAid Audi Cntrls GE engineers have incrprated all f the latest in intercm technlgy and added intuitive user interfaces t make it all wrk seamlessly tgether. Fr example, knwing that patients have different abilities t speak up and be heard, Telligence allws staff t adjust talk and listen vlume levels fr each patient rm cnversatin s bth parties can hear each ther clearly. In additin t manual vlume cntrls, Telligence has autmatic capabilities built in as well. Similar t nise-canceling headphnes cmmnly wrn by frequent travelers n airplanes r trains, Telligence incrprates autmatic nise and ech cancellatin technlgy. This unique feature cancels nn-essential nise frm the rms and nurse statin t prvide crystal clear vice cmmunicatin with as little backgrund nise as pssible.! Telligence Availability The delivery and reliability f Telligence has the full supprt f GE, a technlgy leader in all f the diverse markets that it serves. Telligence installatins are scheduled t begin in Q3 2006 The sftware being used n Telligence is an enhancement t applicatins that are already in cmmn use in ther facilities assciated with PrCare 6000. This cmpatibility will allw facilities t take advantage f Dukane legacy systems and create an integrated nurse call netwrk. We hpe the infrmatin presented abve helps yu appreciate Telligence as a grundbreaking next-generatin cmmunicatin platfrm, while als ffering cmpatibility with legacy Dukane PrCare systems that might be installed in yur facility prtecting yur previus investment. GE lks frward t the pprtunity t implement the facility benefits f Telligence at yur facility. Cntact yur GE Security, Sund & Cmmunicatins Strategic Partner fr mre infrmatin. 5