EXECUTIVE EDUCATION COACHING & BEHAVIOURAL CHANGE BE EXCEPTIONAL. THE HENLEY WAY.
COACHING & BEHAVIOURAL CHANGE AT HENLEY Introduction The Henley experience Established in 2004, the Henley Centre for Coaching & Behavioural Change responds to the growing interest, from both individuals and organisations, in processes that enable managers and leaders to become more effective. The Centre delivers a range of programmes that enhance the skill sets of successful leaders, supporting their own progression as well as improvements in the teams that they lead. Over the past decade, Henley has built a reputation for the growth of executives and teams. We understand that training and educational interventions are most likely to deliver visible organisational outputs when they blend experience, group development and one-to-one reflective opportunities. Henley offers the quality assurance of both University formal qualifications and the brand of a leading international business school to help coaches differentiate themselves in an unregulated and competitive market. Our coaching and executive education programmes are run worldwide. We use our cross-cultural and international experience to provide the global business context for coaching. Our approach We develop coaching skills by bringing into our programmes a wide range of models, tools and techniques, together with the underlying psychological frameworks. This enables participants to broaden their knowledge, understanding and skills, and develop a psychological mind-set which creates wider possibilities for behavioural change. Our focus is pragmatic and experiential, rigorously underpinned by the behavioural sciences. All the tutors and contributors to our coaching programmes are experienced, senior-level, practising executive coaches, with strong grounding in both psychology and executive education. There has been a huge difference in my personal progress not only in my ability to do it, but also in my confidence to do it. Now I have a good platform as a coach from which to progress. Howard Papworth Vector Command The Henley Professional Certificate in Coaching 2 Our aim is to create bullet-proof coaches. By which we mean individuals who can coach effectively and appropriately in a range of settings, and with a level of self-awareness, confidence, understanding and resilience, that allows them to handle whatever a coachee might bring to them. We innovate constantly, drawing on our leadingedge monitoring of the executive coaching world to ensure that our programmes continue to reflect the latest thinking. We are working on several exciting new opportunities, including the development of a practitioner research centre of excellence. We also provide customised programmes, recognising that coaching is increasingly seen as a core component of leadership and organisational development. We are keen to work with a vibrant and evolving learning community and invite anyone interested in Coaching & Behavioural Change at Henley to come and talk to us about how they can be part of it. Whether you are an individual wanting to develop as a coach, or an organisation wishing to secure behavioural change, we want to have the conversation with you. For further information visit: Dr Patricia Bossons Director of the Henley Centre for Coaching & Behavioural Change Dr Patricia Bossons started coaching activities at Henley in 2004. Patricia is a Chartered Psychologist by background, and holds a PhD in Personality and Learning Styles. She works extensively in Executive Education for the Business School in the UK and internationally. 3
THE HENLEY PROFESSIONAL CERTIFICATE IN COACHING The drive for greater professionalism and quality in coaching is the result of coaching becoming a significant part of the learning and development strategy for most organisations. This programme will appeal to anyone who wishes to develop their personal coaching skills, either from within their organisation or as an external provider. Who is the programme for? This programme is designed for those with some knowledge or experience of coaching, either in an informal or formal context. Benefits to the individual The opportunity to experiment with, and practise, different techniques and styles Ongoing feedback to build your confidence and competence in coaching A wide range of methodologies giving the skills needed for different coaching situations and requirements An external quality assurance statement of coaching training from an international, leading business school Benefits for the organisation Equips managers to coach in diverse management development situations Can be tailored to an organisation s own coaching culture with its business drivers, values and strategies embedded in the programme delivery I made huge progress in a short timescale the teaching was excellent. Gina Larter Orchid Personal Marketing Limited Programme content Workshop 1 Self-belief as a coach This workshop explores your personal skills and attributes, your beliefs and values around coaching. A basic framework for coaching is introduced. Workshop 2 Tools and techniques This workshop enables you to try out different tools and techniques and understand the underpinning psychological concepts. Carry out first external client session. Workshop 3 Integration Tutor-observed coaching sessions offer feedback to include in your portfolio for assessment purposes, together with a second external client session. Duration and composition The programme typically takes 9 months and comprises 6 days of workshops and a subsequent practice period. A 5,000 word document reflecting on your development as a coach is the basis for the awarding of the Henley Professional Certificate in Coaching. Key facts Duration 3 x 2 day workshops over 3 months plus 6 months to complete qualification Programme director Dr Patricia Bossons Dates and booking Please check website: Contact Pauline Fletcher: exec@henley.ac.uk +44 (0)1491 418 767 Fees 4,995 (including all residential costs) Programme fee will increase to 5,250 excluding residential costs for intakes from September 2016. The workshop offers much more than it says in the brochure it is about enriching your approach rather than just offering tools and techniques. Svilena Teerova KPMG, Executive Advisor The Henley Professional Certificate in Coaching 3 x 2 day model Workshop 1 Self-belief as a coach What is coaching? Who am I as a coach? My personal coaching style The framework of coaching GROW model Reflective group process for immediate feedback 3 months Inter-workshop peer coaching 1 6 weeks 1,500 word reflective document 1 Formative assessment opportunity 1 Workshop 2 Tools and techniques External client session 1 Supervision Psychological models Tools and techniques Inter-workshop peer coaching 2 6 weeks 1,500 word reflective document 2 Formative assessment opportunity 2 Workshop 3 Integration External client session 2 Observed coaching session Supervision groups continued Tools and techniques continued 4 5
THE HENLEY MSc IN COACHING & BEHAVIOURAL CHANGE PROGRAMME CONTENT This qualification is achieved in three stages: The Henley MSc in Coaching & Behavioural Change is unique in its emphasis on the organisational context for coaching and the opportunity to carry out an original piece of practitioner research in the field. It has been designed to take the understanding and practice of coaching to a deeper and broader level with a focus on working collaboratively to effect behavioural change. Organisations increasingly look to coaching to help executives work through challenging business issues. These coaches may be drawn from within the organisation or may be external. All coaches need both first class coaching skills and the business acumen to apply them appropriately in equal measure. This programme addresses both these requirements. Who is the programme for? The Henley MSc is designed for those who are using, and intend to develop further, a coaching approach either in a line management role or as a professional executive coach. Managers may also be seeking to build a business-focused coaching culture within their organisations. Participants will typically have a good first degree or an equivalent professional qualification, and a minimum of 5 years management experience. However, applications are welcomed from individuals with substantial knowledge, experience and skills in a relevant field who do not meet these requirements. An excellent level of English is required and proficiency testing may be requested. Typical job titles include: VP HR, HR Director, Managing Director, HR Development Manager, Head of HR, Consultant and Business Coach. Benefits to the individual Completion of the Henley MSc will allow participants to: Understand the dynamics of coaching relationships: individual, team and organisational Increase their range of coaching tools and techniques and know when and how to deploy them Develop the judgement that facilitates coaching of senior managers Build an understanding of the psychological processes involved in behavioural change and how coaching can be used effectively to support this Build mastery and confidence in coaching by broadening and deepening participants knowledge and understanding of themselves and others Experience coaching supervision Apply their coaching skills to a piece of practitioner research which will develop their ability to align coaching with business objectives Benefits for the organisation Applied practitioner research relevant to organisational coaches and a behavioural change context Development of understanding for a sustainable coaching culture Quality assurance around provenance of executive coaches Stage 1: The Henley Postgraduate Certificate in Coaching & Behavioural Change This typically takes 9 months, with 17 days of residential workshops. Two 5,000 word assignments form the assessment for this stage. Module A: All the content from the Henley Professional Certificate in Coaching see page 4. Module B: Neuro Linguistic Programming for behavioural change NLP is a model of interpersonal communication chiefly concerned with the relationship between successful patterns of behaviour and the subjective experiences underlying them. NLP is well known for its many change techniques enabling the practitioner to set clear and achievable goals and overcome obstacles. You will become proficient during this module in helping yourself and others resolve issues and create alternative behaviours. We also explore the neuroscience behind the tools and techniques. By allowing sufficient time in between each module you are able to digest and practise the skills learned. To ensure you get the most from the programme there is a lively variety of learning formats including step-by-step practice, how-to demonstrations, group exercises and work in pairs and trios. Exemptions Prospective participants who have completed the Henley Professional Certificate in Coaching within the last 5 years are exempt from Module A in Stage 1. Stage 2: The Henley Postgraduate Diploma in Coaching & Behavioural Change This stage takes around 9 months and comprises 3 modules involving 19 days of residential workshops and is assessed through three 5,000 word assignments. During Stage 2 individuals are introduced to the principles and practice of coaching supervision and given the opportunity to work with a Henley qualified supervisor. Module A: Advanced coaching practice This module develops some of the themes begun in the Henley Professional Certificate in Coaching and explores some of the more difficult situations a coach can face. These include interpersonal issues, coaching topics and contextual issues such as cross-cultural coaching, coaching and behavioural change in the international arena, and the business of coaching itself. Module B: Group dynamics & systems thinking This module looks at groups, teams and the organisational level of coaching and behavioural change. The emphasis is on developing understanding of the system rather than the individual response, and the dynamic nature of relationships. This module covers the knowledge, understanding and practice of working with groups within a system or organisation. Module C: Becoming a reflective practitioner This module develops the ability to reflect on the relationship between personal beliefs and the habits of interpersonal behaviour. It builds upon some of the psychodynamic models introduced in the Henley Professional Certificate in Coaching and enables the participant to achieve a high level of self-awareness and behavioural flexibility. 6 7
Key facts Duration This programme is part time. It is scheduled over 30 months. Overall registration lasts for 5 years if additional time is required. Successful completion of each stage will be required before progression to the next. Dates and booking The programme begins in September. Fees 19,500 excluding residential costs. Contact Pauline Fletcher: exec@henley.ac.uk +44(0)1491 418 767 Lead tutors Professor Alison Hardingham, Dr Patricia Bossons Visiting tutors include: Professor Peter Hawkins, John Whittington, Nancy Kline, Jon Stokes, Graham Lee There are plenty of coaching qualifications available. This one is different in two very distinctive ways. Firstly, I wanted to offer a programme that really focused on executive coaching as a strategy for improving business performance. Including an applied piece of practitioner research, which takes this Henley MSc to a new level, graduates will not only be extremely capable coaches but they will have proven they can apply that expertise to a live management dilemma or business challenge. Secondly, the programme includes a thorough and professional grounding in the psychology behind behavioural change and in the use of coaching as a process for achieving it. This is essential in developing a confident and truly effective coach. Dr Patricia Bossons Director of the Henley Centre for Coaching & Behavioural Change Stage 3: The Henley MSc in Coaching & Behavioural Change This stage would typically take around 9 months and involves two written assignments one of 15,000 words and one of 5,000 words. Module A: The research project The applied research phase requires participants to carry out valid, Masters-level research on an applied, real-life coaching topic of their choice. Participants are supported by workshops in research techniques and data analysis. Module B: Personal project This is begun during the Henley Postgraduate Certificate (stage 1). It encourages the participants to identify themes of personal development as a coach which are followed over the duration of the Masters programme. Participants will refine and adjust their project as they progress through the programme and receive coaching from other programme members. The overall intention is that the personal project complements the research project as the final stages of the Masters programme. The personal project is designed to be inward looking, whilst the research project is about an external application of what has been learnt. Stage 1: The Henley Postgraduate Certificate in Coaching & Behavioural Change (total 17 days) Introductory day to The Henley MSc Coaching Certificate 3 months elapsed workshop time 9 months Advanced coaching practice 2 x 3 day workshops Professional Certificate in Coaching 3 x 2 day workshops 30 credits Group dynamics and systems thinking 2 x 3 day workshops Neuro Linguistic Programming for behavioural change 2 x 3 day workshops and 1 x 4 day workshop 30 credits 6 months practice & assignment NLP 6 months workshop & assignment Stage 2: The Henley Postgraduate Diploma in Coaching & Behavioural Change (total 19 days) 9 months Becoming a reflective practitioner 2 x 3 day workshops 3 months 3 months 3 months 1 day Stage 3: The Henley MSc in Coaching & Behavioural Change (total 5 days) The research project Assignment 15,000 words 2 x 2 day and 1 x 1 day workshops Research Methods and Data Analysis 40 credits NB: See website for workshop dates Personal project Introduction to research skills 1 x 1 day workshop 8 9
THE HENLEY CENTRE FOR COACHING & BEHAVIOURAL CHANGE In recent years, there has been a substantial growth in demand for the programmes delivered by the Henley Centre for Coaching & Behavioural Change. As a result, in 2015, the Henley Professional Certificate in Coaching will run on at least ten separate occasions in three different countries, the Henley MSc in Coaching & Behavioural Change will be delivered for the seventh time. Moreover, there will be three meetings of the Henley Coaching Forum, as well as our Open Day event and our Annual Conference. A practitioner research centre of excellence Students on the earlier cohorts of the Henley MSc in Coaching & Behavioural Change have already delivered some outstanding practitioner research, looking at topics such as performance anxiety in coaches, addressing resistance to change, and exploring successful mentoring relationships. The research agenda will be further strengthened by our focus on the Doctoral Programmes offered by Henley, with increasing future collaboration between the Centre for Coaching & Behavioural Change and the departments of Psychology and Clinical Language Science at the University of Reading. Please contact us for further information. Building a coaching community The Henley Coaching Forum provides on-going development for coaches and supervision for the Henley coaching community. The morning session consists of a mix of masterclasses and workshops with expert practitioners, while the afternoon provides an opportunity for coaching supervision to take place in small groups. Becoming a member of the centre The introduction of a membership offer is a natural step in the development of the Henley coaching community. This will benefit individuals but, crucially, will also be of value to organisations looking to implement a coaching culture or to deliver behavioural change in other ways. Our aim is to undertake sponsored research that addresses key concerns identified by our membership. I think anyone coming to Henley will have that experience of complete calm and complete readiness when they step through the doors. It s a really supportive environment. Jane Cox GCC HR Director, Royal & Sun Alliance MSc in Coaching & Behavioural Change The managers have completed a Henley coaching programme triple-accredited business school to develop a postgraduate accreditation in coaching of organisations confirmed that individual coaching will be their most used learning and development activity* 10 *Henley s 2015 Corporate Learning Priorities Survey 11
Challenging thinking and humorous examples drive home key concepts. Dr Andrew C Dobbins Director, Zeta Compliance Group PLC Coaching & Behavioural Change at Henley Business School For more information, please contact: Pauline Fletcher Henley Business School Greenlands Henley-on-Thames Oxfordshire RG9 3AU United Kingdom exec@henley.ac.uk Tel +44 (0)1491 418767 HenleyBusinessSchool Executive Education at Henley Business School @HenleyBSchool +Henleyacuk HenleyBSchool EFMD This brochure is correct at the time of going to print Oct 15. Henley Business School reserves the right to amend any of this information. For the latest information please see our website.