Exhibitor Manual CONTENTS 1. Booths Include 16. Insurance 2. Booths Do Not Include 17. Load-In / Load-Out 3. Check List 18. Noise 4. CMW 2013 Contact Info 19. Registration 5. CMW 2013 Staff 20. Security 6. Customs Broker 21. Service Contractor 7. Exhibit Booth Locations 22. Shipping Information 8. Exhibitor Profile 23. Storage 9. Exhibitor Staffing 24. Trade Show Hours 10. Hotel PSAV Rentals 11. Hotel Contact Info A1. Appendix 1 Exhibitor Profile Form 12. Hotel Electrical A2. Appendix 2 Sound Level Regulations 13. Hotel Guest Rooms A3. Appendix 4 Telephone Order Form 14. Hotel Telephone A4. Appendix 5 Internet Order Form 15. Hotel High Speed Internet 1. BOOTHS INCLUDE 10 x 8 Stand (pipe & drape) 10 dimension is width, 8 is depth 8 backdrop, 3 side rails Carpeting One (1) 6 table with cover & skirt, two (2) chairs 24-hour professional security 2. BOOTHS DO NOT INCLUDE Telephone, Internet and Electrical Services see sections below. The following services can be ordered from Freeman Decorating Division: Decorations, plants Additional furnishing Signage Display Labour 3. CHECK LIST Complete & send Exhibitor Profile Form Register your Radio Interactive or Music Summit Conference Delegate(s) using the Exhibitor Profile Form and send to the CMW office Order Electrical services from Freeman Technical Division Order Telecommunication (phone and ethernet) services from Hotel Order Booth Decorations from Freeman Decorating Division Book Load-in Time with Trade Show/Exhibition Manager Book Accommodations at Hotel
CMW2013 Exhibitor Manual (cont d) 2 4. CMW 2013 CONTACT INFO Canadian Music Week 5355 Vail Court, Mississauga, Ontario L5M 6G9 Tel: (905) 858-4747 Fax: (905) 858-4848 E-mail: info@cmw.net Web: www.cmw.net 5. CMW 2013 STAFF President Neill Dixon neill@cmw.net General Manager Verle Mobbs verle@cmw.net Communications Director Bessie Bullard bessie@cmw.net Exhibition Manager Earle Taylor exhibition@cmw.net Conference Manager Danya Dixon conference@cmw.net Festival Manager Cameron Wright festival@cmw.net 6. CUSTOMS BROKER The customs broker for CMW is "Mendelssohn Customs & Transportation Services" who will be pleased to help you with your customs clearance of goods being imported into Canada. They will provide you with a Canada Bound guide, containing all appropriate customs and shipping documents. To receive this brochure, please contact Mendelssohn directly: Mike Barnes, Event Coordinator Mendelssohn Customs & Transportation Services 69 Yonge Street, Suite 400, Toronto, Ontario M5E 1K3 Tel: (416) 863-9339, x240 Cell: 416-302-4587 Fax: (416) 863-5149 Toll Free: 1-800-665-4628 Web: www.mend.com Email: mbarnes@mend.com Ask for your free Customs & Shipping Guide for Conventions & Trade Shows. 7. EXHIBIT BOOTH LOCATIONS TRADE SHOW Lower Conference Level - Toronto Marriott Downtown Eaton Centre, Toronto 8. EXHIBITOR PROFILE Please give us the following information by completing the attached Exhibitor Profile Form and then sending it to the Exhibition Manager by fax or e-mail no later than January 31, 2013. Fax: 905.858.4848 E-mail: exhibition@cmw.net Names of your Official Delegates to the Conference (2 per booth or by previous agreement with CMW) Name of your Exhibition Supervisor who will be on-site during the Trade Show. 9. EXHIBITOR STAFFING Each Exhibitor is asked to ensure that there is at least one (1) of their Exhibit Staff on duty at the booth at all times during exhibition hours. Exhibit Staff must wear laminates at all times, including during exhibit setup.
CMW2013 Exhibitor Manual (cont d) 3 Exhibit Staff will be required to produce identification or a letter of authorization from the company they are representing. No exhibit load-in may commence until proper laminates are collected from CMW Registration by your authorized Exhibit Staff, or by one of your Official Delegates. 10. HOTEL Marriott Visual Presentations Contact Person: Elke Smith Direct Dial: 416.204.9082 Fax: 416.343.9027 Email: elke.smith@marriott.com 11. HOTEL CONTACT INFO Toronto Marriott Downtown Eaton Centre 525 Bay St. Toronto, Ontario M5G 2L2 Tel: 416.597.9200 Fax: 416.597.9211 Canada & US Toll Free Reservations call: 1.800.905.0667 12. HOTEL ELECTRICAL Contact Person: Elke Smith Direct Dial: 416.204.9082 Fax: 416.343.9027 Email: elke.smith@marriott.com 13. HOTEL GUEST ROOMS The CMW Preferred Room Rate for CMW Delegates and Exhibitors is: Single or Double Room, March 19-24, 2013 - $185.00 CAD per night plus taxes. Make your reservation directly with the Hotel and be sure to mention CMW to receive this rate. Toronto Marriott Downtown Eaton Centre 525 Bay St. Toronto, Ontario M5G 2L2 Tel: 416.597.9200 Fax: 416.597.9211 Canada & US Toll Free Reservations call: 1.800.905.0667 14. HOTEL TELEPHONE If you require telephone, or other telecommunications hook-ups, please contact: Elke Smith Direct Dial: 416.204.9082 Fax: 416.343.9027 15. HIGH SPEED WIRELESS and HARD WIRED INTERNET If you require high-speed Internet access (wireless or hardwired), please contact: Elke Smith Direct Dial: 416.204.9082 Fax: 416.343.9027
CMW2013 Exhibitor Manual (cont d) 4 16. INSURANCE The Hotel and CMW will not accept any claim for loss due to fire, theft or damage of exhibits, nor will it be held liable for personal injury caused by an exhibit or exhibitor. Exhibitors are advised to make all exhibit insurance arrangements in advance of the Trade Show with their insurance broker or agent. 17. LOAD-IN / LOAD-OUT Please contact Trade Show Manager to schedule your load-in times: Tel: 905.858.4747 or Email: exhibition@cmw.net. General Load-In (carry in) and Setup will take place: Wednesday, March 20, 2013 Lower Conference Level 4pm-9pm Thursday, March 21, 2013 Lower Conference Level-6am-8am Availability of Freight Elevators If you require the freight elevator, the times they may be used are: Wednesday, March 20 4:00 pm 9:00 pm (evening) Thursday, March 21 6:00 am 8:00 am (morning) We strongly recommend load-in Wednesday evening, if you require a freight elevator Freight Elevators MUST be booked in advance through the Trade Show Manager. Freight Elevator for Toronto Marriott Downtown Eaton Centre is located at 483 Bay St., Cadillac Fairview South Receiving Load-out will begin for all exhibitors immediately after the close of the Trade Show 6:00 pm Saturday, March 23, 2013. All exhibits must be struck at that time and removed forthwith. No exhibits may be struck earlier than 6:00 pm without the authorization of the trade show manager. If you require the freight elevator to load-out your exhibit, please coordinate with the Exhibition Manager. Freight elevators may only be used after 6:00 p.m. on Saturdays. Only when your exhibit is packed and ready for transport will your vehicle be permitted access to the loading dock. 18. NOISE Although we are a music trade show wherein exhibits may include the demonstration of musical instruments and amplification, we must control the noise to keep the cumulative noise level in the exhibit area reasonable for commerce. Our rules regarding noise levels are similar to those of other popular music trade shows such as MIAC and NAMM that have successfully handled this problem. Please refer to Exhibit Sound Demonstrations Rules & Regulations concerning noise from exhibits. CMW reminds everyone that the goal of the show is commerce and that if you cannot sell your product or wares at the show due to excessive noise, then this is not going to work. Please cooperate with the Trade Show Manager and respect the fact that we must all contribute to making this show work for everyone involved. 19. REGISTRATION CMW Registration will be located in the Carlton Room on the 2 nd Floor off the Hotel Main Lobby All Exhibitors are required to pick up passes BEFORE load-in of their exhibits. This is extremely important for security reasons. No one will be admitted to the Exhibit Areas without his or her pass.
CMW2013 Exhibitor Manual (cont d) 5 20. SECURITY Professional security will be on-duty 24 hours a day in the Trade Show areas. Please be sure to have your conference badge with you at all times to ensure you are not denied access to the Trade Show area. 21. SERVICE CONTRACTOR Freeman Exhibitor Services 61 Browns Line Toronto, Ontario M8W 3S2 Tel: (416) 252-3361 Fax: (416) 252-2365 Contact: Maud Langlois, Director Exhibitor Services E-mail: maud.langlois@freemanco.com Call Freeman Exhibitor Services to arrange for any of these services: additional furnishings plants / floral signage display labour transportation & storage 22. SHIPPING INFORMATION For shipping from outside Canada, please refer to the section on Customs Broker. Advance shipping can be made to Freeman Decorating (see Service Contractor section) Business Centre on the Second Floor Please include CMW March 19-23, 2013 on the mailing label. Please note that experience has taught us, if shipping to the Hotel, it is wise to have staff there to receive the shipment. If the shipment is received by hotel staff it will be placed in storage and a storage fee will be applied by the Hotel. It is our advice to avoid this fee whenever possible. 23. STORAGE There will be limited storage available to exhibitors. If you require storage space for boxes, cases or other booth-related items, please contact the Trade Show Manager by phone or email with your request. 24. TRADE SHOW HOURS Booths must be staffed during all CMW 2013 Trade Show operating hours: Thursday, March 21 9:00 am 6:00 pm Friday, March 22 9:00 am 6:00 pm Saturday, March 23 9:00 am 6:00 pm
CMW2013 Exhibitor Manual (cont d) 6 Exhibitor Profile Company Name Address City Prov/State Code Tel E-mail Fax Website 1. Type of Company [ ] Manufacturer or Music.Rep [ ] Distributor [ ] Retailer [ ] Association [ ] Trade Association [ ] Music Publisher [ ] Publisher [ ] Importer [ ] Education 2. Please provide name of your Exhibition Supervisor who will be on-site during the show. Name Title Direct Email On-Site Contact Number 3. Please provide names of your two (2) Official Executive Conference Delegates. (Please ensure that these people are registered with the CMW office.) Name Title Direct Email (mandatory) Name Title Direct Email (mandatory) 4. Certain exhibit designs work better without the usual booth backdrop and side rails (i.e. pipe & drape). If you prefer an OPEN booth area with NO pipe and drape, please initial here: 5. Will you be supplying any of your own booth furnishings? If so, please indicate with your initials, which of the following items you DO NOT want CMW to provide for your booth: DO NOT SUPPLY THESE ITEMS: Table Chair #1 Chair #2 Please return this completed form to: Exhibition Manager, CMW 2013 Trade Show, no later than January 31,2013 By Fax: 905.858.4848 or by E-mail: exhibition@cmw.net.
CMW2013 Exhibitor Manual (cont d) 7 IMPORTANT Exhibit Sound Level Regulations To accommodate the fact that this is a music industry show, some demonstration and exhibit sound will be permitted. The Trade Show Manager s rulings on sound levels will be final and we appreciate your cooperation on this issue. RULES Exhibitors will be permitted to demonstrate products for a period of not longer than 5min. at a time to a maximum of 85db or 20db above the average ambient room level at the time, whichever is less. Sole performers or clinicians will be permitted to perform in exhibit space with the understanding that the above noise levels are adhered to. Acoustic drum kits MUST be sound baffled if being demonstrated in an exhibit space in order that sound levels do not exceed the above-noted levels. FAILURE TO COMPLY A first violation will result in suspension from exhibit sound demonstration privileges for one (1) hour. A second violation will result in suspension of sound demonstration privileges for the remainder of the exhibit day. A third and final violation will result in suspension of and subsequent disconnection of all electrical power to the exhibit space. This could affect all exhibit lighting and computers. This termination of exhibit power will be without reduction or refund of the cost to the exhibitor for such service termination. Reminder: borrowing power from another exhibitor or electrical outlet in these cases will result in ejection from the trade show. The Trade Show Manger will have the FINAL say in rulings on these matters We want to make this show work for All Exhibitors. Please help us to ensure that is the case. Thank you.
CMW2013 Exhibitor Manual (cont d) 8 EXHIBITOR ORDER FORM TORONTO MARRIOTT DOWNTOWN EATON CENTRE HOTEL 525 Bay Street Toronto, Ontario M5G 2L2 Tel. 416/ 597-9200 Fax. 416/ 343-9027 CD Player DVD Player $50.00 per day $60.00 per day 22 Flat panel LCD $140.00 per day 32 Flat panel LCD $175.00 per day 42 or larger Flat panel LCD Please inquire Exhibit Booth with Burgundy Drape Power Requirements Display Table Flipchart Package (Markers, Tape & Pad) High Speed Internet Connection $80.00 per day 15amp circuit, $45.00 per booth per function (includes extension cord and power bar safely taped) $10.00 (one time charge for entire function) $50.00 per day $35.00 per day Analog Telephone Line $35.00 single phone line. Local calls are $1.10 per call. Long distance calls are subject to hotel service charge of 45% Garbage Removal Security Easel $217.95 (one time charge for entire function) Marriott is able to provide Security Officer(s) around the clock for the duration of your event. The cost is $37.50 per hour plus taxes and must be arranged in advance. $5.00 each per day All prices quoted above are subject to 13% HST & 18% Service Charge
CMW2013 Exhibitor Manual (cont d) 9 Place a check mark beside any item you wish to order. Where appropriate, please indicate how many of each item you would like. Send your request to: elke.smith@marriott.com EXHIBITOR INFORMATION Name of Conference: Booth Number: Dates that Equipment is Required: Exhibitor s Name: Company Name: Address: Phone #: Fax #: E-mail Address: Billing: Please provide the following information, if you prefer the charges to be applied to your Credit Card: Name of Credit Card Holder: Type of Credit Card: Credit Card Number: Exp: