SCOTT & WHITE HOSPITAL GROUP DATES: August 19-23, 2012 CATERING/CONVENTION SERVICES. Danielle Garcia MANAGER: PHONE:

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1 9800 Hyatt Resort Drive San Antonio, Texas NAME OF GROUP: SCOTT & WHITE HOSPITAL GROUP DATES: August 19-23, 2012 CATERING/CONVENTION SERVICES Danielle Garcia MANAGER: PHONE: FAX: Dear Exhibitor, We are excited to welcome you to the Hyatt Regency Hill Country Resort and Spa. The following forms are included in order to better service your exhibit needs during the show. Electrical Request Audio Visual Request Hyatt Internet Access Information PBX phone request If you have any questions, please feel free to call us at the number listed above. Once you have completed the attached forms, please return either by mail or to the above fax number with Exhibitor name. All boxes must be labeled as follows: Hyatt Regency Hill Country Resort & Spa 9800 Hyatt Resort Drive San Antonio, Texas ATTN: SCOTT & WHITE HOSPITAL Exhibits EXHIBITOR: (name of exhibitor) ***If boxes are not clearly labeled they may not be accepted by receiving. Special arrangements must be made for any large equipment, food, beverage or other unusual materials. Handling charges are $75.00 per exhibitor, for up to 5

2 boxes. Additional boxes will be charged at $5.00 per box. Pallets will be charged $ per pallet. Shipments will not be accepted more than 3 days prior to the start of the event. The Hotel does not accept any liability for equipment, goods, displays, or other materials that arrive or fail to arrive at the Hotel. The exhibitor is responsible for insuring its property for loss or damage. Thank you and we look forward to making this a great show.

3 Hyatt Regency Hill Country Resort Telephone Service Order Form Note: Any special requests must be given to PBX at least two weeks prior to installation in order to be confirmed with Southwestern Bell Telephone. Date: Catering Manager: Group Name: Contact Person: Contact Phone Number: Billing Information: Credit Card Type, # & Exp. Date: Service Information: Installation Date: Disconnection Date: Installation Time: DisconnectionTime: Booth #: Type of Service: (Please note quantity...all charges are per line/phone, plus tax and DO NOT INCLUDE outgoing calls.) House Line: $125 Flat Fee per Line Service through Hyatt Operator. Must dial 8 or 9 for outgoing calls. Access: In-house only All Areas Direct Inward Dial Line: $125 installation charge, per line + $25 per Line, per Day Service direct to extension and/or through the Hyatt Operator. Must dial 8 or 9 for outgoing calls, and has all area access. Polycom SoundStation: $350 per day (includes DID line). Additional consecutive days $100 Type of Phone: Single line phone Speaker phone: $30 for full day/$15 for half day (phone is a standard analog telephone with speaker) Phone cable only/no phone (for faxes and modems, etc.) FOR PBX USE ONLY Form Received on: Published Extensions:

4 EXHIBITOR CREDIT CARD AUTHORIZATION FORM Hyatt Regency Hill Country Resort & Spa 9800 Hyatt Resort Drive San Antonio, Texas Today s Date: Function Date(s): Booth Number: Company Name: On-Site Contact Name: Group/Exhibit Show Name: * * * * * Important Please Read Statement Carefully * * * * * I hereby give authorization to the Hyatt Regency Hill Country Resort to have on file the hotel. credit card number listed below as the card to use for charges applicable to the hotel. Completion of this form does not qualify for an extension of credit for a direct bill account. The indicated credit card on file will be charged for: Packages ($5.00 Per Box, $50 Per Pallet) Electrical Charges as Attached AV or Phone Orders Card Number Exp Date Copy of card (front & back) attached Cardholder Agreement/Authorization Signature Name On Card Print Name Card Statement Mailing Address City/State/Zip Mailing Address of Hotel Account if Different From Above: (Supporting documentation of all charges to the credit card will be mailed to this address) Mailing Address City/State/Zip * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ** * * * * * * * ** * * Hotel Use Only: Estimate Approval Code Account# Sales/CS Mgr. Date:

5 HYATT REGENCY HILL COUNTRY ELECTRIC ORDERS FUNCTION DATE COMPANY NAME FUNCTION LOCATION EXHIBITORS REP CONVENTION GROUP BOOTH # (Separate forms for each location) ON-SITE CONTACT - PH. NO. HYATT CONTACT - PH. NO. DATE TIME SET-UP DATE TIME BREAK-DOWN * FAX YOUR REQUEST TO: HYATT HILL COUNTRY AT YOUR ORDER MUST BE RECEIVED NO LATER THAN 5 BUSINESS DAYS BEFORE DATE OF SERVICE TO ENSURE TIMELY INSTALLATION LABOR CHARGES ARE INCLUDED FOR SERVICE MONDAY - FRIDAY 8AM - 5PM. AFTER HOURS LABOR CHARGES MAY 120 VOLT/SINGLE PHASE SERVICES: ELECTRICAL QUANTITY ADVANCE ORDER QUANTITY FLOOR ORDER Single Outlet Service (20 amps) $ $ $0.00 Single Outlet Service w/ Power Strip $ $ $ VOLT/SINGLE PHASE SERVICES: 20 AMPS EACH $ $ $ AMPS EACH $ $ $ AMPS EACH $ $ $ VOLT/THREE PHASE SERVICES: 20 AMPS EACH $ $ $ AMPS EACH $ $ $ AMPS EACH $ $ $ AMPS EACH $ $ $ AMPS EACH $ $ $0.00 MISCELLANEOUS: OUTDOOR GENERATOR RENTAL (20 AMP) $ $ $0.00 FIREWATCH FOR SMOKE/FOG MACHINE $ $ $0.00 LUCKENBACH/ADULT POOL 100 AMP $ $ $0.00 AUNT MARY'S LAWN 50 AMP $ $ $0.00 PIN SPOT / TRACK LIGHTING $ $75.00 $0.00 WATER SERVICE $ $ $0.00 TOTAL PRICE SERVICES AVAILABLE: ADDITIONAL SERVICES & EQUIPMENT QUANTITY ADVANCE ORDER QUANTITY FLOOR ORDER TOTAL PRICE BANNER HUNG (up to 10') $70.00 $ $0.00 SECURITY LOCKS - PER CORE CHARGE $35.00 $40.00 $0.00 KEYS $10.00 $15.00 $0.00 LABOR RATE PER HOUR $75.00 $80.00 $0.00 SCISSOR LIFT OPERATOR $ $ $0.00

6 ADDITIONAL FEES: EXT CORDS / POWER STRIP - NOT RETURNED $ $0.00 CEILING TILE REPLACEMENT $ $0.00 KEYS - NOT RETURNED $ $0.00 ADDITIONAL COMMENTS: GENERAL INFORMATION: Wall outlets or columns are not a part of the rental space and are not to be used by the exhibitors. Charges for electrical service listed, do not include repair of exhibitor equipment or any control wiring. Service does include power to one point and one connection. Motors of one-half housepower or more must be equipped with a safety switch. If 24-hour service is required, please describe your requirements and our staff will furnish a quote. Hyatt reserves the right to refuse connections where wiring constitutes a safety or fire hazard. All materials and equipment furnished by Hyatt will remain the property of Hyatt. Prices subject to change without notice. ELECTRICAL RATE SCHEDULE: For request of more that 4 outlets, you must request a heavy duty service and specify the number of outlets required. Four outlets constitutes a 20 AMP circuit. NOTE: Please include a diagram of floodlight and outlet locations. Cable for dimmer boards or special outlets must be supplied by the exhibitor. SPECIAL SERVICE UNITS: In those instances where your needs cannot be classified under either Standard Service or Heavy Duty Service, please describe your requirements. This work will be done and charged on a time and material basis. PAYMENT INFORMATION TOTAL ORDER $ % TAX $0.00 = = TOTAL CHARGE $0.00 *CONDITIONS AND REGULATIONS 1. Walls, columns and permanent building utility outlets and/or public function space are not a part of booth space and are not to be used by exhibitors or in-house groups unless specified otherwise. 2. Under no circumstances shall anyone other than "House Electrician" make electrical connections. 3. Claims will not be considered unless filed by the user prior to close of exhibition or function. 4. LIABILITY: The Resort will not be responsible for any injury, loss or damage that may occur to the exhibitor. The exhibitor's employees or property, or to any other person, prior, or subsequent to the period covered by the exhibit contract, provided said injury, loss or damage is not caused by the willful negligence or wrongful act of an employee of the Resort. Each exhibitor expressly releases the Resort from such liabilities and agrees to indemnify the Resort against any and all claims for such injury, loss or damage. 5. All equipment regardless of power source must comply with all federal, state and local safety codes. 6. Under no circumstances shall anyone utilize the operable wall track system as a hang point, without prior approval from the Director of Engineering. 7. Use of open clip sockets, latex or lamp cord wire, duplex or triplex attachment plugs in exhibits is prohibited. 8. Special equipment requiring company engineers or technicians for assembly, servicing, preparatory work and operation may be executed without "House Electrician." However, all service connections and overload protection to such equipment must be made by "House Electrician" ONLY.

7 9. All equipment must be properly tagged and wired with complete information as to type of current, voltage, phase, cycle, horsepower, etc. 10. All materials and equipment furnished by the HYATT REGENCY HILL COUNTRY RESORT for this service order shall remain in the Resort's property and shall be removed ONLY by the Resort at the close of the show. 11. Electrical power for lights and displays will be turned on one hour prior to show opening time and off at show closing time daily. 12. All exhibitor's group's cords must be of the (3) wire grounded type. All exposed non-current carry metal parts of fixed equipment which are able to be energized shall be grounded. 13. Rates quoted for all connections cover only the bringing of service to the booth in the most convenient manner and do not include connecting or special wiring. 14. No nails or bracing wires used in erecting displays may be attached to building without written consent of the Director of Engineering at the Resort. All property destroyed or damaged by exhibitors must be replaced in it's original condition by the exhibitor or at the exhibitor's expense. 15. NON-FLAMMABLE MATERIALS: All materials used in the Ballroom or any other room of the Resort MUST be non-flammable to conform with Fire Regulations of Bexar County. Electrical wiring and equipment installation must conform to appropriate N.E.C.. Materials not conforming with such regulations will be removed immediately at the exhibitor's expense. Engines, motors or any type of equipment may be operated only with the consent of the Director of Engineering at the Resort. I accept these terms and conditions: NAME COMPANY NAME DATE

8 Exhibitor High Speed Internet Access Request Form Name of Exhibit Company: Contact: Fax Number: Date of Event: Set-up Date: Ending Date: Catering Contact: Booth #: Number of Computers to be connected : Phone Number: Address: Total # of Days: Set-up Time: Ending Time: Charges for High Speed Access (Includes hardware / cables) : $ per day for a single wired or wireless high speed connection. Each additional wired connection is $150 per day $ per day for 2-10 wireless connections Questions? Please call (210) Sales Tax of 8.125% is applicable. Guidelines for IP Addresses: Number of IP addresses will be provided based on customer request. The Hotel reserves the right to audit usage. In the case of unauthorized additional IP addresses, the Hotel will either disconnect or charge accordingly. Technical Support: If technical support is required, additional charges may be applied. Technical support is defined as anything over and above the adding of IP addresses, subnet mask, DNS, and gateway. Comments: Please make sure your computers are configured to accept IP addresses. Due to the incompatibility of some components and our dependency on remote systems, we cannot guarantee access. Setup charge is applicable regardless of connectivity. Payment Information: Total Order $ + 21% Service charge = Subtotal $ Subtotal x 8.125% Sales tax = Total Charge $ Name on Credit Card: Credit Card Number: Date / / Exp. Signature: PLEASE FAX THIS FORM TO (210) TO RESERVE INTERNET ACCESS.

9 EXHIBITOR AUDIO VISUAL EQUIPMENT ORDER FORM Swank Audio Visuals at Hyatt Regency Hill Country Resort & Spa CONVENTION NAME EXHIBITOR / COMPANY NAME EXHIBITOR CONTACT NAME EXHIBIT START / END DATES / / - / / BOOTH # START TIME / END TIME / ADDRESS: PHONE NUMBER ( ) FAX NUMBER ( ) QUANTITY EQUIPMENT DESCRIPTION DAILY RATE 5 X5 TO 8 X8 TRIPOD SCREEN: WITH BLACK SKIRT & EXTENSION CORD/POWERSTRIP $ XGA FLAT SCREEN COMPUTER MONITOR: WITH VGA CABLE $ LCD FLAT SCREEN MONITOR: WITH ROLLING STAND $ PLASMA MONITOR: WITH ROLLING STAND & VGA CABLE $ TV/DVD/VHS COMBO: UNIT WITH ROLLING STAND & CART $ FLIPCHART PACKAGE: 40 SHEET PAD WITH MARKERS $85.00 DVD/VHS PLAYER $75.00 DVD PLAYER $75.00 VHS PLAYER $75.00 LCD PROJECTOR $ SUBTOTAL: ADD 21% LABOR CHARGE TO SUBTOTAL: (Optional) Loss / Damage Waiver (please ADD 8.00%): TAX (please ADD 8.125% Sales tax): TOTAL $ # DAYS TOTAL Equipment is provided on a daily basis and the rates above are SINGLE DAY RATES. Pricing includes equipment, appropriate cabling, and safety tape down of cables. 20% labor will be added to all equipment sets. Please arrange exhibit power through the hotel. BILLING: MASTERCARD, VISA, AMEX, DISCOVER CARD NUMBER: EXP DATE: CARDHOLDER NAME: SIGNATURE: DATE: / / Many other items are available. Please call (210) for more information. Please FAX completed form with credit card information and signature to (210)