Windows Instructions (This documentation is based on Outlook Express version 6). Outlook Express is no longer a recommended email client as it can cause unnecessary network traffic and server overload. It also does not support the advanced features Staffmail provides. The Mozilla Thunderbird email program is a recommended alternative for use on Windows based PCs. If you would like to move to this client please contact your user support team. If you are set on using Outlook Express then we highly recommend using the newest version; upgrades or downloads are freely available from the windows update site. Follow these steps to configure Outlook Express to access your Staffmail email account: Start Outlook Express (either from an icon on your desktop or from the Start button Program menu). If you are asked to make Outlook Express your default mail client then Click Yes If you have not run Outlook Express before then the wizard may start by itself automatically. To manually start the wizard go to the Tools menu and select Accounts... then choose Add then Mail... Your Name Enter the name you'd like displayed in the "Display Name:" setting then Click Next This will be the name displayed in a recipient's email client for messages sent by you.
Internet E-mail Address Enter your email address in the "E-mail address:" setting i.e. J.Soap@ed.ac.uk then Click Next E-mail Server Names a. Change "My incoming mail server is a" to be an IMAP server from the pull down menu. b. Set the "Incoming mail (POP3, IMAP or HTTP) server:" setting to imap.staffmail.ed.ac.uk c. Set the "Outgoing mail (SMTP) server:" setting to smtp.staffmail.ed.ac.uk Note: Some schools operate a local firewall on their networks and so may mandate that you use their own SMTP gateway. If you have problems connecting, then please contact your own school's IT support to see if this is the cause. d. Click Next
Internet Mail Logon a. Change "Account Name:" to be your username that your use for Staffmail (this is also called your UUN or University UserName). This MUST be entered in lower-case. b. Leave the "Password:" setting blank. c. Uncheck the "Remember Password" box. d. Leave the "Log on using Secure Password Authentication (SPA)" box unchecked. e. Click Next The Wizard is complete, a "Congratulations" dialogue should be displayed, Click Finish. If you started the wizard manually, then Click Close on the "Internet Accounts" dialogue. If a dialogue pops up asking "Would you like to download folders from the mail server you added?" then Click No (Adding folders will be done at a later point). The above settings are enough to get you started with Outlook Express, however we advise applying the settings below to make Outlook Express more useable. Click Tools then select Options... from the menu bar.
Options a. The General tab should be selected, if not select it by Clicking on it. b. Check the setting box "When starting, go directly to 'My Inbox' folder". c. Uncheck the setting box "Send and receive messages at startup". d. Make sure "Check for new messages every" setting is checked and set the time to 10 minutes. e. Click Apply a. Select the Send tab. b. In the "Mail Sending Format" section, select the "Plain Text" button. c. Click Apply
You should have an anti-virus program installed on your PC (VirusScan is the University standard for PCs). If you do not have anti-virus software do not uncheck this option. a. Select the Security tab. b. In the "Virus Protection" section, uncheck the "Do not allow attachments to be saved or opened that could potentialy be a virus." box. c. Click OK Internet Accounts a. b. Click Tools then select Accounts... from the menu bar. There should be 4 tabs on the window that has popped up. Click on the Mail tab. c. Click on either imap.staffmail.ed.ac.uk in the Account column and then click the Properties button on the right hand side.
Advanced tab a. Click on the Advanced tab. b. Check the box "This server requires a secure connection (SSL)" next to Outgoing mail (SMTP): c. Change the port number to 465 d. Check the box "This server requires a secure connection (SSL)" next to Incoming mail(imap): The "Incoming mail (IMAP):" port number setting should have changed from 143 to 993. e. Click OK f. Click Close When prompted, click Yes to refresh your folder list. Type in your password and click Ok IMPORTANT: The password referred to is your EASE password. Unless otherwise explicitly stated, all content is copyright University of Edinburgh 2009.