UAP Group Corporate Profile

UAP Group Corporate Profile

2 2 Overview of UAP Group 3 UAP is a Pan-African Integrated Financial Services Group. General Life Assurance Medical Investment Management Property Development Financial Advisory Securities Brokerage 2. 1. 3.

4 4 1920 1978 UAP s Evolution 1994 1996 Current Geographical Presence and Market Entry Dates 5 Commencement of operations in Kenya. 2000 Incorporated in Kenya as Provincial Company of East Africa. 2005 UAP Company formed after the merger of Union and Provincial following the merger of their parent companies, UAP of France and Provincial of the UK. 2006 Becomes part of AXA group after AXA acquires UAP in France. 2011 KENYA 1920 s UGANDA 2004 SOUTH SUDAN 2006 RWANDA 2012 DR CONGO 2012 TANZANIA 2013 AXA divests in 2000 and UAP is acquired by Kenyan shareholders. On-set of tremendous growth in volumes, assets and geographical expansion. UAP acquires ISO 9001 quality certification Enters Uganda market by end of 2004. Shift from a traditional non life insurance business to a broad-based insurance, property and financial services company. Entry into South Sudan. Growth into new markets i.e. DR Congo and Rwanda. New products proliferation e.g. mobile and mass market covers.

6 6 UAP Business Lines What Guides US 7 INSURANCE INVESTMENT MANAGEMENT PROPERTY INVESTMENTS & DEVELOPMENT MISSION VISION General/ Non-life Life Equities Fixed Income Private Equity Structured Products Commercial Hospitality (E.g. Hotels & Serviced Apartments) Residential Industrial (E.g. Warehouses) To enhance quality of life by delivering peace of mind and financial freedom through an exceptionally motivated team that delivers what customers want when and where they want it. To be Africa s Revolutionary Financial Services Group. Medical Real Estate Absolute Returns Retail (E.g. Malls)

8 8 Key Business Pillars 9 We build life long relationships UAP VALUES We do what we say and say what we do 1 2 3 Customer Centricity Process Excellence Product Variety/ distribution champion Focus on customer experience, loyalty and referrals Strong emotional connection with client, targeting profitable clients One stop shop for the customer Smooth client facing processes, supporting best in class experience Should be supported by streamlined internal processes to deliver quality Products that match customer preferences and are superior to competitors Availability at the right time and place in all geographies Exploring bancassurance potential We are a pleasure to deal with We are passionate about our work and it shows! 4 5 6 Technology Innovations Employer of Choice for top class talent Geographical expansion Technologically advanced player across most activities - IT, product design, distribution, cost management etc Attracting & retaining passionate employees, Empowering employees by providing appropriate conditions and HR capabilities UAP plans to enter a new market every 12-18 months

10 10 UAP at a Glance UAP Achievements 11 Key Metrics Serving a growing market of over 200Mn people in the Eastern Africa region. Current Group Revenues exceeding USD 110Mn Group Profits Before Tax of over USD 25Mn Group Assets of more than USD 350Mn Dedicated staff population of over 580 Non - Financial and Financial Achievements 2. 3. 1.

12 12 UAP Overall Key Achievements UAP 2013 Achievements 13 Credit Rating AA - (Highest in East Africa) First ISO certified insurer (UAP Kenya certified 3 times now to the latest standard) FiRe Award winner for 10 consecutive years Had a successful Public Offer, that raised over Kshs.750Mn (Approx. USD.9 Mn) in 2012 Raised over Kshs.4.5Bn (Approx. USD.53Mn) through private equity investors participation in 2012 The Group s revenue crossed the Kshs.10Bn mark for the first time to hit kshs.12.7bn (approx. USD.148 Mn) Now present in 6 countries in the Eastern Africa Region UAP INSURANCE KENYA Think Business Awards Winner 2013 General Insurer of the Year Winner 2013 Socially Responsible Corporate Global Award Financial Times (FT)/ International Finance Winner Innovation in Sustainable Finance: Kilimo Salama Corporation (IFC) Winner Socially Responsible Corporate Ndakaini Marathon Sponsors for 10 consecutive years UAP LIFE ASSURANCE KENYA AKI Awards Winner Group Life Best Practices Think Business Awards Winner 2013 Customer Satisfaction Award 1st Runners up Life Insurer of the Year UAP INSURANCE UGANDA Uganda Association of Brokers (UAIB) Awards Overall Winner Insurer of the Year (Uganda) Winner Technical Development 2013 Winner Basic Service Delivery 2nd Runners Up Claims handling and Settlement 2013 2nd Runners Up Product Development 2013 UAP SOUTH SUDAN Completion of UAP Heights Apartments, one of the premier residential addresses in Juba, South Sudan Completion of the structure of Equatoria Tower, the largest Grade A Office Development in South Sudan UAP INSURANCE TANZANIA Launch of Agriculture UAP INSURANCE RWANDA Best Services Exhibitor Trade Fair 2013

14 14 Segmental Revenues (Kes M) Segmental Profit Before Tax (Kes M) 15 2013 Revenues By Country 12,000 10,000 8,000 9,899 7,714 2013 Proportion of PBT by Country 2,000 1,500 1,546 1,441 8% 2% 1% 17% 72% 6,000 4,000 2,000 0-2,000 General 2,173 1,478 573 441 Life Assurance Property Other -142 2013 (KeS'M) 2012 (KeS'M) 96 29% 3% 1% -4% 70% 1,000 500 0-500 General 486 425 315 150 Life Assurance Property -30 Other -373 PBT 2013 (M) PBT 2012 (M) Total Revenues by Business Unit Profit before tax by 2013 2012 business unit 2013 2012 Kenya Uganda South Sudan Tanzania Rwanda General Life USD M % USD M % 116 77% 91 82% 26 17% 17 15% Kenya Uganda South Sudan Tanzania Rwanda General Life USD M % USD M % 17 65% 18 85.7% 4 14% 2 9.5% Property 7 5% 5 5% Property 6 22% 5 23.8% Total Revenue by Country (In USD Millions) Kenya Uganda South Sudan Tanzania Rwanda Total 108 26 12 4 1 150 Investment Management/other Total 1 150 1% 100% -2 111-2% 100% Profit Before Tax by Country (In USD Millions) Kenya Uganda South Sudan Tanzania Rwanda Total 18 7 1 0 (1) 26 Investment Management/other Total (0) 26-1% 100% (4) 21-19% 100%

16 16 Segmental Total Comprehensive Income (KeS M) Five Year Financial Highlights 17 2013 % Contribution To Total Comprehensive Income 3% 1% -3% 16% 84% 3,500 3,000 2,500 2,000 1,500 1,000 500 0-500 -1,000 2,842 2,104 General 360 348 145 235 Life Assurance Property -9 Other -367 TCI 2013 KeS'M TCI 2012 KeS'M Gross Written Premium 12,737 14,000 CAGR 30% 12,000 9,055 10,000 7,253 8,000 5,819 6,000 4,526 4,000 2,000 Gross Written Premium (Kshs Millions) 2,500 2,000 1,500 1,000 500 2,212 CAGR 70% 1,748 1,210 790 280 TCI by Business Unit Kenya Uganda South Sudan Tanzania Rwanda General Life Property 2013 2012 USD M % USD M % 34 81% 25 96% 4 9.5% 2 8% 4 9.5% 3 12% GWP (In USD Millions) 53 68 85 107 150 Profit Before Tax (In USD Millions) 3 9 14 21 26 TCI by Country (In USD Millions) Kenya 35 Uganda 6 South Sudan 1 Tanzania 0 Rwanda (1) Total 42 Investment Management/other Total (0) 42 0% 100% (4) 26-16% 100% The Group s insurance premium revenue increased by 41% to Kshs 12.7 bn, crossing the Kshs 10 bn mark for the first time. The Group s profit before tax increased by 27% to Kshs 2.2 billion crossing the Kshs 2bn mark for the first time.

18 18 Five Year Financial Highlights (Continued) UAP Products and Services 19 Total Comprehensive Income 4,000 3,000 2,000 1,000-1,000 CAGR 100% 1,210 183 3,541 2,116 228 Total Comprehensive Income (Kshs Millions) 35,000 30,000 25,000 20,000 15,000 10,000 5,000 - Total Assets 33,110 CAGR 34% 24,657 14,510 12,419 9,836 Total Assets (Kshs Millions) Total Comprehensive Income (In USD Millions) (2) 14 3 25 42 Total Assets (In USD Millions) 116 146 171 290 390 Total comprehensive income, after taking into account unrealized gains on equity investments held by our non-life assurance businesses, increased by 68% to Kshs 3.5 billion giving us a total return on equity of 31%. Total assets increased by 34% to Kshs 33 billion on account of strong growth in revenues.

20 20 What We Offer Real Estate Investments 21 1 2 3 4 5 UAP General UAP Life UAP Investments UAP Health Property Investments & Development Personal Lines (Accident, Domestic Packages, Fire Solutions, Liability, Motor) Commercial Lines (Accident, Agricultural Solutions, Aviation, Engineering Solutions, Fire Solutions, Liability, Marine, Motor) Individual Protection Group Protection Equities Fixed Income Real Estate Individual Medical Group Medical Commercial Hospitality (E.g. Hotels & Serviced Apartments) Retail (E.g. Malls) Individual Savings Group Savings Private Equity Structured Products Absolute Returns Residential Industrial (E.g. Warehouses) Real estate developments completed include: Union House Nairobi, Kenya Equity Center Nairobi, Kenya Telkom Plaza Nairobi, Kenya UAP House Kampala, Uganda Nakawa House Kampala, Uganda UAP Heights Apartments Juba, South Sudan UAP Nakawa Business Park Kampala, Uganda Current real estate developments in the pipeline include: UAP Heights Apartments Phase 2 Juba, South Sudan UAP Tower Nairobi, Kenya (33 storey commercial development) Equatoria Tower Juba, South Sudan (15 Storey commercial development) Mixed use development Kigali, Rwanda (Retail and Hospitality establishment)

22 22 23 UAP Tower Nairobi, Kenya 33 storeys + 3 basements 350,000 sq.ft of lettable office space 824 parking bays Completion: March 2015 UAP Nakawa Business Park Kampala, Uganda 8 storeys on 4 towers 250,000 sq.ft of lettable office space Completed: August 2013

24 24 25 UAP Equatoria Towers Juba, South Sudan UAP Heights Apartments Juba, South Sudan 15 storeys 94,000 sq.ft of lettable office space Completion: March 2015 15 two-bedroom apartments Completed: 2013 UAP HOLDINGS LIMITED 2014 Company Profile

26 Contacts Contacts (Continued) 27 KENYA UAP HOLDINGS LIMITED Bishops Garden Towers, Bishops Road P.O. Box 43013-00100, Nairobi, Kenya Tel: + 254 20 2850000 Mobile: + 254 711 065 000 Fax: + 254 20 2719 030 E-mail: uapholdings@uap-group.com Website: SUBSIDIARIES UAP Company Ltd Bishops Garden Towers, Bishops Road P.O. Box 43013-00100, Nairobi, KENYA Tel: + 254 20 2850 000 Mobile: + 254 711 065 000 Fax: + 254 20 2719 030 E-mail: uapinsurance@uap-group.com UAP Life Assurance Ltd Bishops Garden Towers, Bishops Road P.O. Box 23842 00100, Nairobi, KENYA Tel: +254 20 2850 300 Mobile: +254 711 065 300 Fax: + 254 20 2719 030 E-mail: life@uap-group.com UAP Properties Kenya Limited Bishops Garden Towers, Bishops Road P.O. Box 43013-00100, Nairobi - Kenya Tel: + 254 20 2850 000 Mobile: + 254 711 065 000 Fax: + 254 20 2719 030 E-mail: uapproperties@uap-group.com UAP Investments Limited 3rd Floor I&M Building, 2nd Ngong Avenue P. O. BOX 43013 00100, Nairobi, Kenya Tel: + 254 20 2850 000 Mobile: + 254 711 065 000 Fax: + 254 20 2719 030 E-mail: uapinvestments@uap-group.com BRANCH OFFICES QUEENSWAY - NAIROBI Queensway Hse 3rd Floor Kaunda Street P. O. Box 43013-00100 Nairobi, Kenya Tel: +254 20 2228070, 2229521 Fax: +254 20 222 7659 E-mail: uapinsurance@uap-group.com WESTLANDS - NAIROBI Life Woodvale Place, 2nd Floor Woodvale Gro ove Street Tel: +254 20 4456219/20 MOMBASA and Life Tea House, Ground Floor, Behind Sairose Chinese Restaurant, P. O. Box 81612-80100 Mombasa, Kenya Tel: +254 041 2223777/8 Fax: +254 41 2315888 E-mail: mombasa@uap-group.com KISUMU and Life Tivoli Centre, Ground Floor Court Road P.O. Box 3379-40100 Kisumu, Kenya Tel: +254 57 2020119/019 Fax: +254 57 2024488 E-mail: kisumu@uap-group.com ELDORET Imperial Court, Ground Floor, Uganda Road, P. O. Box 707-30100 Eldoret, Kenya Tel: +254 53 2061437/8 Fax: +254 53 2061437 E-mail: eldoret@uap-group.com Life Imperial Court, 1st Floor, Uganda Road, P. O. Box 707-30100 Eldoret, Kenya Tel: +254 53 2061437/8 Fax: +254 53 2061437 E-mail: eldoret@uap-group.com NAKURU Prestige Mall P. O. Box 14116-20100 Nakuru, Kenya Tel: +254 51 2212910 Fax: +254 51 2214563 E-mail: nakuru@uap-group.com Life Giddo Plaza - George Morara Road P. O. Box 14116-20100 Nakuru, Kenya Tel: +254 711 065 175 THIKA Twin Oak Plaza - 1st Floor, Kwame Nkrumah Road P. O. Box 4280-01000, Thika, Kenya Tel: +254 67 20243/46 Fax: +254 67 20242 E-mail: thika@uap-group.com Life Avenue Tel: +254 67 11185 NYERI and Life Sohan Plaza, Ground Floor P. O. Box 1231-10100 Nyeri, Kenya Tel: +254 61 2030660/2034722 Fax: +254 61 2032941 E-mail: nyeri@uap-group.com MERU and Life Hart Towers, 1st Floor, Njuri Ncheke Street P. O. Box 3258-60200 Meru, Kenya Tel: +254 064 3130089 Fax: +254 064 30094 Wireless: +254 20 2423190 E-mail: meru@uap-group.com KISII Ouru Complex - Ground Floor P. O. Box 209-40200, Kisii, Kenya Tel: +254 58 2031851 E-mail: kisii@uap-group.com MACHAKOS P. O. Box 1092-90100 Machakos, Kenya Tel: +254 44 20011/21462 E-mail: machakos@uap-group.com SATELLITE CONTACTS NAIROBI Trojan Agency Mutisya - 0721 206 540, Florence - 0712 904 602 trojanlloyd@gmail.com Grd Flr, Milele Centre - Kitengela Rone Agency Ndegwa - 0722 522 723, Florence - 0724 456 674 info@roneinsurance.co.ke 3rd Flr, Tyme Arcade -Ongata Rongai Sari & Silverguard Agency Kudoi - 0721 561 299, Nancy - 0720 725 943 sari.insurance@gmail.com 2nd Flr, Jeda Plaza -Roysambu Karanja - 0723 081 004 fonkaranja@gmail.com 3rd Flr, 24/7 Building - Kiambu James Kabuu Agency James - 0722 374 241, Susan - 0724 734 419 uapkikuyu@gmail.com Above Barclays bank - Kikuyu Jane Mureu Agency Jane - 0722 759 763, Esther - 0700 446 625 jmuriu@uap-group.com Safecourt Agency Maina - 0722 701 999, Njeri - 0724 638 277 safecourt@yahoo.com 4th Flr, Central Tower - Ruiru UAP (our satelite) Joseph - 0724 459 202, Timothy - 0725 562 071, Maureen 0720 671 473 tetsabo@uap-group.com Grd Flr Prestige Plaza - Ngong Rd NAKURU Bomain Agency Atanas Mbogo - 0722 897 359, 065-32872 bomaininsagency@yahoo.com 1st Flr, Rm 12 Mima Centre Nyahururu Joshua & Sons Agency Joshua - 0722631120 joshuasonsinsagy@gmail.com Mezz Flr, Rm 109, Biashara Plaza - Naivasha MOMBASA Marangi Agency Marangi - 0722 391 087 mombasa@uap-group.com Grd Flr, Rm. 24, Malindi Mall Bldg, Malindi Vuma Agency Esther Huro - 0722 433 071 vumaagency@gmail.com Nyanje Wanyanje Building, Voi KISUMU Daiga Agency John Chomba Wachira - 0720075263 daigainsurance@yahoo.com 3rd Flr, Ingonyera Plaza, Kisumu-Busia Rd Elians Agency Ann Kiganya - 0721917512 eopiyo@uap-group.com 1st Flr, Tharau Building, Kakamega Sage Advice - Dan Adhiambo Dan Odhiambo - 0733140149 / 0733448429 dadhiambo@sage-advice.co.ke Bondo NYERI Nanyuki insurance Brokers Agnes - 622032088/0721544974 info@essomotors.co.ke Mobil Building, Esso Motor Sale -Nanyuki Banning ways Agency Lucy Mungai - 0722829571 banningwaysinsuranceagency@gmail.com Grd. Flr, Arahuka Building - Murang a ELDORET Eden Rock Brokers Ltd edenrock@africaonline.co.ke Grd. Flr, Pent house - Kitale EMBU UAP (our satelite) Linet Njagi - Ext 11184 lnjagi@uap-group.com Grd Flr, Uchumi Supermarket Embu UGANDA KAMPALA SUBSIDIARIES UAP Uganda Limited UAP Building Plot 1 Kimathi Avenue P.O. Box 7185, Kampala - UGANDA Tel: +256-414 - 332 700 Fax: +256-414 - 256 388 Email: uap@uapinsurance.co.ug UAP Financial Services Limited Plot 3-5 New Portbell Road, UAP Nakawa Business Park, Tower 1, 6th Floor P.O. Box 1610, Kampala - Uganda Tel +256 414 332 700 Fax: +256 414 256 388 UAP Properties Limited UAP Building Plot 1 Kimathi Avenue P.O. Box 7185, Kampala - Uganda Tel +256 414 332 700 Fax: +256 414 256 388 E-mail: properties@uap.co.ug UAP Life Assurance Uganda Ltd Nakawa Business Park Plot 3-5 New Portbell Road, UAP Nakawa Business Park, Tower 1, 6th Floor P.O. Box 1610, Kampala - Uganda Telephone: +256-414 332722 Email: life@uap.co.ug BRANCH OFFICES MBARARA Plot 23, High Street, PO Box 1171, Mbarara. Telephone: +256-4854 - 21422 Email: branches@uapinsurance.co.ug MBALE Plot 58, Republic Street, PO Box 423, Mbale. Telephone: +256-454 - 34568 Email: branches@uapinsurance.co.ug JINJA Plot 32/34, Main Street, 4 PO Box 1747, Jinja. Telephone: +256-434 120047 Email: branches@uapinsurance.co.ug ARUA Plot 24 Avenue Road, Mobile: +256-772 - 903 442 Email: branches@uapinsurance.co.ug NAKAWA Soliz House, Lumumba Avenue - Ground Floor Telephone: +256-414 - 332740. Email: branches@uapinsurance.co.ug GULU Plot 16, Aewich Road, Gulu 7 Telephone: +256-471 432017 Email: branches@uapinsurance.co.ug SOUTH SUDAN JUBA SUBSIDIARY UAP South Sudan Limited UAP Plaza, Hai Cinema Opposite Al-Sabah Children Hospital P.O. Box 201 Juba, South Sudan Tel: +211 959 000000 / 977 296555 E-mail: UAPsouthsudan@UAP-Group.com BRANCH OFFICES WAU Suk Wau, Opposite Ivory Bank Tel: +211 959 000002 South Sudan E-mail: UAPsouthsudan@UAP-Group.com YAMBIO Opposite Yambio FM, Next to MTN Antena Tel: +211 959 000001, South Sudan E-mail: UAPsouthsudan@UAP-Group.com RUMBEK Opposite freedom square, Tel: +211 959 100051, South Sudan Email: UAPsouthsudan@UAP-Group.com BENTIU West of Kalibelek Market Tel: ++211 959 000003, South Sudan E-mail: UAPsouthsudan@UAP-Group.com NIMULE Opposite Rock city parking yard, Nimule customs along Nimule Juba High way Tel: +211 959 100052, South Sudan E-mail: UAPsouthsudan@UAP-Group.com TORIT Opposite Old Market Behind New Life Medical Care Tel: +211 959 100054, South Sudan E-mail: UAPsouthsudan@UAP-Group.com MALAKAL Sebit Tel: +211 959 100053, South Sudan E-mail: UAPsouthsudan@UAP-Group.com BOR Marol Market, Next to Equity Bank Tel: +211 959 100050, South Sudan Email: UAPsouthsudan@UAP-Group.com AWEIL Hai Ayuong, Next to Catholic Church, Opposite Aweil Central Hotel Tel: +211959 100090, South Sudan Email: UAPsouthsudan@UAP-Group.com KUAJOK Opposite Freedom square, Next to KCB Tel: +211 959 100091, South Sudan Email: UAPsouthsudan@UAP-Group.com RWANDA KIGALI SUBSIDIARY UAP Rwanda Ltd Grand Pension Plaza - 7th Floor, Avenue de la Paix B.P 6644 Kigali, Rwanda, Tel: +250 25 2500905-7 Fax: +250 25 2500908 Email: uapinsurancerwanda@uap-group. com BRANCH OFFICES KIGALI Customer Service Center Grand Pension Plaza - Lower Ground Floor Avenue de la Paix B.P 6644 KIGALI- RWANDA Tel +250 25 2500905-7, Fax +250 25 2500908 Email: uapinsurancerw@ uap-group.com MUSANZE Northern Province Musanze Branch - OM Building Tel +250 788 306 563 Northern Province Email: uapinsurancerw@uap-group.com MUHANGA Southern Province Muhanga Branch - BK Building Tel +250 788 426 661 Southern Province Email: uapinsurancerw@uap-group.com KIGALI Nyabugogo Satellite Cooperative INKUNDAMAHORO Building Tel +250 788 492 042 City of Kigali Email: uapinsurancerw@uap-group.com KIGALI Remera Satellite YYUSSA PLAZA Building Tel +250 788 304 577 City of Kigali Email: uapinsurancerw@uap-group.com DR CONGO KINSHASA SUBSIDIARY UAP RDC UAP RDC, sprl - courtier D assurances/insurance brokers Bureau n 3-0-B12, Kavali Center, n 10/13 Croisement Av. Mutombo Katshi et Equateur Kinshasa/ Gombe, RDC Tel +243 975 33 88 33 Email: uapdrc@uap-group.com TANZANIA DAR ES SALAAM SUBSIDIARY UAP Tanzania Ltd Barclays House, 4th Floor, Ohio Street P.O. Box 71009 Dar Es Salaam, Tanzania. Tel: +255 22 213 7324 / 5 Fax: +255 22 213 7308 Email: uapinsurancetanzania@uap-group. com BRANCH OFFICES ARUSHA NSSF Mafao House, 4th Floor, Old Moshi Road P.O.Box 13123, Arusha, Tanzania Tel: +255 (027) 252 0133 Fax: +255 (027) 252 0134 E-mail: uaptanzania@uap-group.com DODOMA Plot No. 47, Block 6, Nyerere Road Opp. Nyerere Square P.O.Box 753, Dodoma, Tanzania Tel: +255 (026) 232 0999 Fax: +255 (026) 232 1998 E-mail: uaptanzania@uap-group.com MWANZA AICT Building, Uhuru/Ushirika Road P.O.Box 644, Mwanza Tel: +255 (028) 254 2423 E-mail: uaptanzania@uap-group.com MTWARA Mahakama Road P.O.Box 938, Mtwara Tel: +255 23 23 34 750 Fax: +255 23 23 34 751 UAP HOLDINGS LIMITED 2014 UAP HOLDINGS LIMITED 2014