AfyaImara Seniors. Kenya. Uganda. Southern Sudan INPATIENT HEALTH INSURANCE
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1 Kenya HEAD OFFICE UAP Insurance Company Ltd Bishops Garden Towers, Bishops Road PO Box 43013, Nairobi, KENYA Tel , Cell Fax Customer Care Centre - Queensway House Tel: , Wireless: uapinsurance@uap-group.com Website: AfyaImara Seniors INPATIENT HEALTH INSURANCE 2013 Nakuru: Tel nakuru@uap-group.com Mombasa: Tel /8 mombasa@uap-group.com Nyeri: Tel nyeri@uap-group.com Eldoret: Tel /8 eldoret@uap-group.com Kisumu: Tel kisumu@uap-group.com Machakos: Tel , Fax Meru: Tel , Wireless Uganda HEAD OFFICE UAP Insurance Uganda Ltd UAP Insurance Building PO Box 7185, Kampala - UGANDA Tel , Fax uap@uapinsurance.co.ug website: Southern Sudan HEAD OFFICE UAP PLAZA, Hai Cinema, Behind All Saints Cathedral-Opposite AL-Sabah Children Hospital PO Box 201 Juba - SOUTH SUDAN Mobile , info@uapsudan.com
2 Inpatient Benefit Per Person OVERALL COVER 500,000 1,000,000 3,000,000 5,000,000 Bed limits (net of NHIF rebate) General Ward General Ward Standard Private Ensuite Funeral expenses per member 50,000 50,000 50,000 50,000 Non-excluded pre-existing chronic conditions on full disclosure at the time of joining (two years waiting period) Newly diagnosed chronic conditions excluding cancer shall be covered up to the full cover limit in the first year of diagnosis. The following sublimits shall be applicable to newly diagnosed chronic conditions in the subsequent years Post-hospitalization treatment related to cause of preauthorization on reimbursement. Benefit limited to the first 3 weeks after discharge. In patient non-accident related eye treatments excluding surgery for refractive errors and laser treatment after one year waiting period. 150, , , , , , ,000 1,000,000 15,000 20,000 20,000 30,000 75,000 75, , ,000 In patient non-accident related dental surgery/ treatment after six months waiting period. 20,000 30,000 40,000 50,000 Gynecological surgery after one year waiting period. 200, , , ,000 Organ transplantation after two years waiting period. Cost of donor or securing the organ is excluded. 250, , , ,000 Internal and external surgical implants, appliances, joint replacements and prostheses (excluding dental 300, , , ,000 fixtures) Psychiatry and psychotherapy 150, , , ,000 Non-excluded Pre-existing cancer after 2 years waiting period or newly diagnosed cancer after one year 250, , , ,000 waiting period from the time of joining. Illness related reconstructive/plastic surgery from the third year of cover Excludes cosmetic, obstetrics and gynecology related. 150, , , ,
3 Non accident related maxillofacial surgery. Excluding routine dental surgery and dental fixtures. Congenital defects and genetic disorders after one year of cover. HIV / AIDS and related conditions after one year of cover. Inpatient Rate per Person Inpatient Limit Premium Rates 500,000 1,000,000 3,000,000 5,000,000 57,755 66,032 99, ,565 Outpatient Cover Per Person The outpatient cover caters for:- 1. Consultation fees at appointed service providers. 2. Diagnostic laboratory and radiology services 3. Prescribed Physiotheraphy 4. Prescribed drugs and dressing 5. Outpatient cover for chronic conditions and HIV/ AIDS subject to two years waiting period. 6. Outpatient prescription subject to a sublimit of Ksh. 50,000 per person per annum. 7. All outpatient claims are subject to Ksh. 1,000 copayment. Outpatient Rates 150, , , , , , , , , , , ,000 General Conditions 1. All illness claim have a 28 days waiting period. 2. Non accidental surgical claims have a 60 days waiting period. 3. Admission by doctors not in the panel is subject to 20% co-payment. 4. Joining age 65 to 80 years. 5. Cover on per person basis. 6. Every member must undergo a medical Checkup and submit report to UAP. 7. Cover subject to written acceptance by UAP Insurance after review of medical report. 8. If dependants are below 65 years they will be covered under the AfyaImara, AfyaImara County or AfyaImara Junior. 9. Referrals shall be to India and South Africa Only. 10. Road evacuation shall be provided for under the inpatient cover. 11. Air evacuation shall be provided for persons whose cover limit is 1 million and above. 12. All pre-existing conditions have a two years waiting period. Cover limit per person Premium per person 100, , ,000 45,244 58,150 61,566 Exclusions 1. Illness claims incurred within the first 28 days of cover. 2. Surgical claims incurred within the first 60 days of cover. 3. Amounts recoverable from other insurances such as NHIF, GPA 3 4
4 4. Expenses where material information is withheld or misstated. 5. Benefits not specified in the brochure and policy. 6. Treatment by any other than a certified medical practitioner. 7. Expenses incurred in connection with active participation in riots, civil unrest etc. 8. Self-inflicted injury and attempted suicide. 9. Medical costs due to experimental treatment. 10. Professional and hazardous sports activities. 11. Cosmetic Surgery. 12. Outpatient dental and optical claims. 13. Vaccines. 14. Homeopathy, chiropractic treatment, acupuncture, herbal medicine and treatment. 15. Experimental treatment. 16. Cosmetic surgery. 17. Infertility. 18. Medical bill incurred at a non-appointed facility. 19. Alcoholism, drug abuse and related ailments. 20. Treatment outside the approved and or recommended service provider. 21. Dialysis for management of a long term ailment. How do i sign up? 1. Obtain the specified medical examination report form an approved provider. 2. Submit the medical report above together with the proposal form and premium cheque to UAP. 3. UAP shall advise you whether your cover has been accepted in writing. 4. Members whose cover has been accepted shall be issued with a membership card, a policy document and a service provider list. Where Can I Be Treated? Outpatient panel of providers: Nairobi 1. Avenue Hospital and their branches 2. Meridian medical Centre 3. Metropolitan hospital 4. Equator Hospital Mombasa 1. Avenue Hospital 2. Mainland health Centre 3. Bomu medical Centre 4. Tudor Nursing Home 5. Jocham Hospital Other parts of the Kenya Please refer to the inpatient panel of hospitals below Inpatient panel of providers Nairobi The Aga Khan Hospital The Mater Hospital Nairobi Hospital Karen Hospital Nairobi Equator Hospital Metropolitan Hospital Sinai Hospital Jamaa Hospital Melchizedek Hospital M. P. Shah Hospital Nairobi West Hospital Ltd Coptic Nursing Home Nairobi Womens Hospital Menelik Hospital Chiromo Lane Medical Centre Lions Sightfirsteye hospital St. Francis Community Hospital Kasarani 5 6
5 Kisumu The Aga Khan Hospital St. Lukes Medical Services The Port Florence Community Hospital Acacia Medical Centre. Mumias Kendu bay Luanda St. Mary s Mumias Hospital Kendu Mission Hospital Equator Medical Services - Luanda Busia Bungoma Eldoret Tanaka Nursing Home Elgonview Cottage Hospital Moi Teaching & Referral Hospital Elgon View Hospital Mediheal Hospital UasinGishu Memorial Mombasa The Aga Khan, Hospital Pandya Hospital Mombasa Hospital Mainland Health C Bomu Medical C Tudor N. Home Jocham Hospital NyaliChidren s Hospital Kitale Kisii Mt. Elgon Hospital Cherangany Nursing Home Hema Hospital AgakhanKisii Nyangena Hospital Voi Kilifi Diani Voi Medical Centre Pwani Medical Centre Palm Beach H Ukunda Medical Centre Webuye Kericho Migori Homabay Siaya Lwak Kakamega Lugulu Mission Hospital Siloam Hospital St Joseph s Hospital St Jude - ICIPE Bama Nursing Home St Elizabeth Lwak Aluor health cantre. St. Elizabeth Hospital Mukumu Central Nursing Home Friends Hospital - Kaimosi Malindi Lamu Nanyuki Nakuru Thika Naivasha Tawfiq Hospital Star Hospital Langoni Hospital Nanyuki Cottage Hospital Evans Sunrise Medical Centre Valley Hospital Nakuru War Memorial Hosp Central Memorial Hospital Naidu Hospital Meridian Medical Centre Sher Hospital Mt. Longonot Medical Services 7 8
6 Muranga Marie Stopes(Muranga Nursing Home) Chuka Kitui St, Lucie s Hospital Jordan Hospital Nyahururu Nyahururu Private Hospital Kakuma Kakuma Mission Hospital Nyeri Outspan Hospital Consolata Hospital Karen Outreach Clinic Embu Kerugoya Joykim Nursing Home ACK Mt Kenya Hospital Karatina Jamii Hospital Narok Maasai Nursing Home Kiambu Good Samaritan Medical Centre Aga Khan Hospital Garissa Islamic Relief Medical services Medina Diagnostics Githunguri Beta Healthcare Dadaab Medina Diagnostics Kijabe AIC Kijabe Hospital Lokichoggio AIC Health Ministries Machakos Shalom Hospital - Dr. Onyango Bishop Urbanus Kioko hospital Mandera Blue Light Nursing Home Elwak Nursing Home Mwingi Athi River Kitengela Kibwezi Meru Maua Chogoria Mwingi Baraka Nursing Home Athi River N. Home Aga Khan Hospital Meridian Medical Centre Tumaini Hospital Milimani Maternity & Nursing Home Woodlands Hospital Dr. Wangai Consolata Hospital Preciuos Life Health care PCEA Chogoria Hospital Marsabit Tumaini Medical Centre Marsabit Modern Medical Services Dealing With Your Concern During your membership, you may need to raise concerns with us.if something does go wrong, we have simple complaints procedure to ensure your concerns are dealt with as quickly and effectively as possible. We will investigate your complaint immediately. If you have not received a response within one week, you are entitled to contact UAP medical department. Our address is: MedicalDept-Underwriting@uap-group.com. You can also reach us on
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