www.driverhire.com.au Recruiting with Driver Hire Australia For all your temporary and permanent recruitment needs TEMPORARY STAFF PERMANENT RECRUITMENT 24/7 SERVICE QUALITY ASSURED SUPPLY TRAINING Much more than driving
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Recruiting with Driver Hire Australia About Us Driver Hire is a successful and rapidly growing supplier of driving and non-driving staff to the Australian transport and logistics industry, offering the full range of casual and permanent recruitment services. Driver Hire was founded in 1983 in the UK, and boasts a growing nationwide network there of over 100 offices. The Australian division of Driver Hire is now well established with offices in Queensland, Victoria and Western Australia. Our Australian network continues to grow, with another office opening in New South Wales in 2014. Delivering Quality The most crucial part of any assignment is your chosen supplier s commitment and capability to recruit the people you need. Quality is at the heart of everything we do. We have robust recruitment and assignment management processes, backed up by our connection to our long-established UK division. Our association with logistics authorities and trade body memberships help us keep up to date with current legislation. All of this means you can be assured that you ll get the staff you need, when you need them - and what s more, they ll be of the very highest quality. www.driverhire.com.au 2
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Recruitment Services Whether your requirement is casual or permanent, Driver Hire Australia is able to support your recruitment across a wide range of transport and logistics roles, including: Drivers all classes - Road Train - Oversize - Tanker - Bus Mechanics Boiler Makers Welders Fabricators Paint Sprayers Managers Supervisors Fleet Planners / Schedulers OH&S Training Data Analysts Hygiene Operatives Warehouse Operatives Offsiders Rail / Trackside Supply Chain How We Recruit We use a wide variety of methods to recruit the very best candidates from within Australia, including: Local advertising Recruitment campaigns utilising local government employment agencies Media campaigns Open days Jobs fairs Online jobs boards, including our own website: www.driverhire.com.au Social media Seminars Industry bodies & associations Recommendation We are also well placed to recruit from outside Australia, when required (see page 9). We have developed a series of online candidate assessment tools, to enable us to ensure that each candidate we send to you has exactly the skills you need. Consultative approach Driver Hire Australia is more than simply a provider of recruitment services. Our aim is to forge closer links with our clients, by providing support to your organisation in many different ways: For example: Salary benchmarking checking market pay rates to ensure your vacancy is attractive / in line with market rates Specialist advice in addition to the extensive international experience of our staff, our UK business has been providing recruitment services since 1983 Assistance with writing / producing a job specification 4
Recruitment Process Our recruitment service is simply a better way of recruiting When you ask us to find a member of staff for you, we will first complete a detailed customer needs analysis, and then: Visit your organisation (if it s the first vacancy we are handling), to ensure we gain an appreciation of the company culture, environment and OH&S etc Take a full job brief and person specification - The details of the role are important, but equally important for us is knowing the type of person you are looking for Search our extensive database of fully vetted candidates and advertise, where appropriate, using our own and independent jobs boards Conduct a 150-point skills test, right to work and fatigue management tests, plus any other specific tests required Match candidates to your specific requirements and brief them about the job, to establish interest and commitment Conduct a detailed telephone and face-to-face interview with all candidates For permanent appointments, we will also: Produce a written candidate summary on each suitable candidate, using information gathered during the interview Provide you with a short-list, the candidate s resume and our written candidate summary Arrange an interview at a time to suit you Liaise between you and each applicant through to job offer, acceptance and commencement onto your payroll Carry out post-placement follow-up with both you and the candidate Complete role-specific psychometric testing, where required You can be confident that Driver Hire Australia will work the same exacting standards as your own. Tailor-made Recruitment Service It s important that the service we provide fits your needs as precisely as possible, so we ll gladly tailor a package for you. For example, we can: Recruit for multiple sites, in one co-ordinated recruitment campaign Work to your clearly defined Service Level Agreements, quality measures and controls Provide on-site training and/or inductions Bespoke assessments may be developed and implemented for your specific needs 11 12 www.driverhire.com.au 5
Agency Management System (AMS) Our larger clients may make use of our bespoke Agency Management System (AMS). This web-based tool allows you to manage all of your agency staff requirements online, and is particularly useful for large, multi-site organisations who use temporary staff on a regular basis. What can I use AMS for? Booking temporary staff Enter your staff requirements (by worker name if required) and track the progress of your booking, with email or text alerts when your request has been fulfilled Timesheet management Hours worked by your temps are entered by Driver Hire staff and an electronic timesheet generated, which you review, then approve or reject online Invoice approval Centrally agreed charge rates are pre-loaded to the system, so each timesheet becomes a pro forma invoice, showing both hours and costs, minimising any queries Third party agency management The system is capable of managing multiple suppliers if requested, enabling you to maintain relationships with other key suppliers if appropriate Benefits of using AMS Improved visibility of staff use & cost control See at a glance what temporary staff you have in each location at any time, why you are using them, and what it is costing you Improved planning capabilities Bespoke management reports, delivered directly from the system to you, allow you to identify patterns in staff usage and so adapt your strategy accordingly Improved booking fulfilment rate Greater visibility and control mean that both you and Driver Hire can put any necessary steps in place to ensure that you have the staff you need, every time Bespoke management reports Can be generated directly from the system and delivered to you Ultimately, AMS delivers real cost savings, through streamlined management of temporary staff and increased administrative efficiency, helping you to maximise the productivity of your own staff. Agency Management System 6
Training Why Driver Hire Training? Our company has 30 years experience in serving the road transport industry and so we understand the challenges that face everyone working in this industry. Our service has been designed to make everything as simple as possible. Driver Hire s Training department provides a wide range of training services for our clients and candidates working within the transport and logistics industry. We operate in a heavily regulated industry and we know how difficult it can be for drivers and other staff to keep up to speed with the rules that affect them while they are at work. At the same time, we believe we have a responsibility to our customers to provide staff that are fully aware of (and comply with) all relevant legislation. Flexibility We won t pin you down to a particular date or make your drivers travel miles for their training. We ll work with you to find a date and venue that suits your business. We can even come to you, if you have appropriate facilities. We will also give you a choice of modules so you can choose the subjects that you think will be most useful. When you book your employees in with Driver Hire Training, you can be confident that you are getting great training. Skills Assessments On top of our first class driver training, all of our Driver Hire professional drivers are put through a complete registration, interview and driver competence assessment. This is one of the things that makes Driver Hire different to many of its competitors. The purpose of this assessment is not necessarily to reject candidates but rather to identify the areas where the candidate, with the help of Driver Hire, needs to improve their knowledge or skills. A range of training modules is currently available through Driver Hire Training, including: Safe And Fuel Efficient Driving Customer Service in the Transport Industry Planned Training Modules Delivery Driving Fatigue Management Introduction to OH&S Manual Handling www.driverhire.com.au 7
elearning In addition to our classroom-based training service we are pleased to introduce Driver Hire Australia s range of elearning services, which are specifically designed to address key issues for transport operators. Our aim is to help your fleet run more efficiently and profitably. We currently offer elearning courses in Fuel Efficient Driving and the Daily Walk Around Check. Our courses are designed to be fun and interactive, to ensure that drivers engage with the course and learn effectively. Both courses provide an assessment so that you can see the learning that has taken place. Fuel Efficient Driving Fuel bills account for around a third of the total cost of running a transport operation, and the savings that can be made by driving in a more fuel efficient way can be really significant. Our course concentrates on three key areas where fuel can be saved: actions to take before setting off, techniques for driving on the road, and actions to take when back at base. Daily Walk Around Check 85% of all defects found in roadside inspections could have been avoided if the driver had completed their daily walk around check correctly. These checks not only improve safety for the driver and other road users, but also help to increase legal compliance and can reduce vehicle maintenance costs. This course shows learners why the checks are so important, what features need to be checked inside and outside the vehicle, and the actions to take if any defects are identified. Please ask for more information on our elearning range. Further courses are in development. Fuel Efficient Driving Daily Walk Around Check 8
International Recruitment National Skills Shortage No one needs to tell you how damaging it can be to your business and brand when deadlines and customer orders cannot be met due to a shortage of skilled workers. You only need to watch the news, listen to the radio or even pick up a newspaper to understand that there is a continuing issue with the availability of high quality, reliable skilled workers in Australia. Recruitment is steadily becoming a genuine concern for many Australian businesses. Whilst Australia is suffering from a skills shortage, many European countries are experiencing high unemployment rates, meaning that large numbers of highly-skilled people are looking for work abroad. As a result, many Australian companies who are struggling to find the right people have turned to international recruitment, and found it to be a successful alternative with thousands coming from the UK. Why Recruit from the UK? There are many good reasons why it makes sense to recruit from the UK: Large population (63.7m) High unemployment rate (2.5m aged 16-64) Unstable economy with limited employment opportunities and salary cutbacks Culture, education and judicial system very similar to Australia Visa application process is now swift and straightforward www.driverhire.com.au 9
The Driver Hire Difference You may already have a recruitment partner who recruits for you in the UK, but always bear in mind that where they are based will have a direct impact on their ability to recruit the right candidate workforce for you. For example, if your UK recruitment partner is based in London and you require oil & gas workers, they will largely find these kinds of candidates in Scotland, which is at least 650km away. Driver Hire s UK Network Offices in every major town & city Extensive candidate database Locally recruited, including face-to-face interviews Skills tested to your specific requirements Central head office providing support functions e.g. marketing & IT support Choosing Driver Hire means you can be confident that you ll have access to the very best candidates from all areas of the UK. Industry Sector Recruitment Target Areas England North Manufacturing Transport & distribution Steel production Chemicals Aerospace Midlands Engineering & welding Car & auto production Mechanical South Finance & insurance Banking Scotland Oil & gas Energy inc. renewables Sciences Tourism Food & drink Forestry Ireland Civil & construction Trades & labour Agriculture www.driverhire.com.au 10
www.driverhire.com.au For more information on our recruitment services, please contact Driver Hire Australia Customer Benefits Extremely competitive rates for casual and permanent recruitment Robust, flexible approach to recruitment Unlock the flexibility benefits of using casual staff Avoid the hidden costs of recruiting permanent staff Innovative online and classroom training services A dedicated Account Manager to handle each recruitment campaign Access to local, national and international recruitment channels TEMPORARY STAFF PERMANENT RECRUITMENT 24/7 SERVICE QUALITY ASSURED SUPPLY TRAINING