A Human Resource Franchise Opportunity That Fills Your Needs and Theirs

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1 Smart Choices for Smart Companies u u u u u u u u u u u u u u u u u u u u u u u u u A Human Resource Franchise Opportunity That Fills Your Needs and Theirs Provide services that matter to people and companies Control your work life; define your own agenda Enjoy the satisfaction of serving a growing market

2 You re thinking of applying your business experience to an enterprise of your own, and your goals are clear. You want to Control your own destiny Find balance and flexibility in your work life Oversee a relationship business Do work that really matters Achieve results from your own efforts Professional Satisfaction Begins Here It s Time to Connect with SelectLinx u u u u u u u u u u u u u u u u u u u u u u u u u As a SelectLinx franchisee, you will serve as an outsourced human resource department for small to mid-sized companies of all kinds. By means of a proprietary, highly proven employee selection model, you will provide your client companies with specialized recruitment, hiring and retention services. SelectLinx is a relationship business in every respect. You will consult with your clients to truly understand their needs. Then, to satisfy those requirements, you will tailor a selection and hiring process based on best practices and state-of-the-art diagnostic tools. Rather than delivering bodies, you will offer your clients a customized, cost-effective link to qualified candidates who have what it takes to become valued, long-term employees. You will feel the satisfaction of providing a vital professional service to a growing market. Just as important, as a home-based business manager, you will enjoy the freedom and flexibility to control your work life and personal agenda.

3 Become Your Clients Trusted Ally How It All Began...Time For A Change u u u u u u u u u u u u u u u u u u u u u u With today s labor shortage and tight competition for talent, an effective selection and hiring process is more crucial than ever. 1 It is estimated that 85 percent of companies outsource some of their HR functions, particularly those involving employee recruitment. 2 A major driver in outsourcing the hiring process is the need to improve the speed and quality of talent acquisition, 3 and experts claim that outsourcing is the way of the future. 4 Wrong hires represent lost opportunities and increase already-high hiring costs. Companies invest precious time and money in hiring and training, only to have to repeat the process with a new candidate. 5 What s more, a bad hire can negatively impact the existing workforce, even to the point of inciting employee turnover. 6 As a SelectLinx franchisee, you will be trained to conduct highly effective interviews, and you will learn what it takes to choose the best candidates. Our customized selection process generates a positive candidate experience and delivers best-fit candidates to our clients. As a SelectLinx franchisee, you will provide timely, on-target professional services. A recent Forbes magazine article noted that eight of the top-ten most profitable business startup opportunities fall into the professional services category. 7 Professional services providers tend to have repeat customers, 8 as the SelectLinx prototype clearly demonstrates. 1 A Decline in Decorum 9 Oct Accessed 4 Jun 2008 < 2 Rodgers, Bob. Recruitment process outsourcing (RPO) shores up staffing needs. Gwinnett Business Journal. Nov Recruitment process outsourcing helps speed talent acquisition, says NelsonHall. NelsonHall. 9 Oct Accessed 5 Nov 2007 < 4 Rodgers, Bob. Recruitment process outsourcing (RPO) shores up staffing needs. Gwinnett Business Journal. Nov No Hire is Better Than a Bad Hire. Whitaker Technical Accessed 4 Jun 2008 < 6 Ibid. 7 Farrell, Maureen. The Most and Least Profitable Businesses to Start. 18 Jan Accessed 24 Jun 2008 < group-sageworks-nyu-ent-fin-cx_mf_0118mostprofitable.html>. 8 Ibid. SelectLinx was launched in 1999, when founder Sherry Hribar decided to break from the corporate world and take charge of her own destiny. Because Sherry wanted to apply her background in human resources, sales and organizational development, she initially considered starting a placement agency. But wisely, she first sought feedback from business associates and small business owners. These growing businesses stated over and over again what they truly need: someone to serve as a human resource manager an advisor who takes the time to understand each client s employee selection and hiring needs, performs due diligence and offers straightforward solutions at cost-effective rates. These business owners complained that they were tired of hiring candidates on the basis of skill sets, only to find that the new hires attitudes and behaviors did not fit their organizations. Sherry believed that she could provide qualified candidates at a better cost and with more positive results. And she was right. Today, SelectLinx offers client companies a complete, finely tuned, systematized approach to employee selection and hiring. Included is a diagnostic assessment tool that plays an invaluable role in the hiring process. SelecLinx focuses on directing business owners to best-fit candidates while developing relationships with these same clients as their trusted human resource advisor. Working from home affords Sherry ample flexibility and unmatched control over her time and expenses, including transportation costs. You will enjoy these same advantages as a SelectLinx franchisee. If you are considering business ownership, take time to learn more about the SelectLinx franchise opportunity. It could be your smartest-ever career move.

4 Our Established Business System Provides The Framework u u u u u u u u u u The SelectLinx franchise is based on a carefully crafted business system. You will rely on this system to operate Defining the Job your SelectLinx franchise and to deliver clientcentered, client-driven employee effective written job descriptions. Candidates look for a SelectLinx places a high value on developing selection and hiring services. fit as much as employers do, and a good job description The SelectLinx system includes can do much to sell the company. 9 processes for defining each You will create each written job description based job to be filled; seeking bestfit candidates; expertly essential to understanding the organization s needs and on consultation and dialog with your client a process screening, presenting expectations. For help with creating ads, you will have and assessing applicants; and a powerful tool that accurately reflects the needs of access to SelectLinx s vast job description database, assisting with employers. the onboarding of new hires. Advertising and Screening For help with every After creating the job description, you will step, you will have ready write and place a focused job ad and/or posting crucial access to abundant resources components of the employee selection process. You will and support. guide your client in the choice of advertising vehicles, including the Internet, newspapers, trade journals and others. Each classified ad or job posting you create will direct applicants to send their resumes to you. After reviewing the resumes, you will conduct telephone interviews applying our thoroughly tested telephone interview process and then advise your client as to the most suitable candidates. Qualifying Candidates SelectLinx s proprietary interviewing model focuses on the behaviors, motivations and thinking style of each candidate and reveals his or her expectations and values. We will teach you our interviewing process and how to identify the candidate s pluses and minuses compared to the requirements of the position and the culture of your client s company. Administering Assessments Online diagnostic assessments are key to SelectLinx s competitive edge. You will administer these assessments to candidates whom you identify as most qualified based on the telephone interview process. Considering that up to 90 percent of job terminations can be linked to inappropriate behaviors, attitudes and soft skills, it is obvious that these intangibles must be measured. Our statistically validated assessment tools delve into candidates behaviors, motivations, capacities and more. Not surprisingly, our implementation of validated assessment tools has helped our clients better understand employees strengths and weaknesses and thus raise their rates of employee retention. As part of your initial SelectLinx training, you will gain expertise in the assessment process and become a Certified Behavioral Analyst and a Certified Values Analyst. Your credentials will help you earn recognition for the value and insight you bring to each organization. Value Added Services Offer Further Avenues For Growth As a SelectLinx professional, you will be qualified to offer services beyond the employee selection process. These services will heighten your value to your clients. Because managers often have little or no training in conducting interviews, you may be called upon to guide your clients through an appropriate, legal interviewing and hiring process. You may also offer assistance with newemployee onboarding. Better than the orientation of former years, onboarding acquaints the new employee with the company s culture and expectations and is vital to engaging and retaining new hires. Value-added services will further distinguish you from traditional hiring firms. And because you will bill your clients on an hourly basis, you will enjoy the flexibility to add services on a case-by-case basis. 9 Helminger, Will. The Hiring Manager s IQ (Interviewing Quotient) Test. Inc.com. March Accessed 24 Jun 2008 < 10 Helminger, Will. The Hiring Manager s IQ (Interviewing Quotient) Test. Inc.com. March Accessed 24 Jun 2008 < 11 Helminger, Will. The Hiring Manager s IQ (Interviewing Quotient) Test. Inc.com. March Accessed 24 Jun 2008 <

5 Our Business Model Works For You The well-established SelectLinx model offers you significant advantages, including: our finely-tuned selection and hiring process additional streams of revenue low start-up costs A SelectLinx franchise allows you the convenience, flexibility and low overhead of working from your home. You will need a separate office space equipped with the necessary furniture and adequate computer and communications resources. SelectLinx s processes depend on Internet access. Your ability and desire to understand and grow with online technology make you well suited to this professional-service franchise opportunity. The SelectLinx Franchise Advantage Becoming part of the SelectLinx franchise family places you in the arena of franchising, an industry that has been experiencing record growth that is expected to continue. 12 Employing more than 18 million Americans, franchised businesses annually contribute more than $1.53 trillion to the U.S. economy. 13 In fact, franchising provides more jobs than many other sectors of the economy. 14 Many factors sway the decision to purchase a franchise rather than construct a business from scratch. Chief among them is the true meaning of being in business for yourself but not by yourself. With a SelectLinx franchise, you work within an established structure that has been refined through years of experience. Of at least equal importance, you will receive our high level of support, expert advice and guidance from the very start. In addition, you will be able to connect with others who are experiencing the same challenges and rewards that you will experience. u u u u u u u u u u u u u u u u u u u u u u u u Superior Support As a human-focused business, we hold franchisee support among our highest priorities. We are here for you with an extensive array of well-planned, ongoing support services. Training will consist of classroom instruction in the areas of administration, operations, sales/marketing and other topics. The required certification training must be completed before opening your SelectLinx franchise and will take place at your location in an online Go-To-Meeting format. When you are ready to begin operations, we will send an experienced trainer to deliver on-site assistance. You will be supplied with an operations manual that will clearly outline the details of the SelectLinx franchise. This well-organized, comprehensive volume will serve as an invaluable reference. We will provide you with marketing support that includes consumer marketing plans and professionally produced promotional materials. We will also share our lead-generation techniques and tips. If, at any time, you need advice, input or information, you may contact us by telephone or . Our plans include the formation of a franchisee-to-franchisee support network, plus a SelectLinx field representative will visit you on a periodic basis. High Expectations...The SelectLinx Mission u u u u u u u u u u u u u u u u u u u u u With your SelectLinx franchise, you will apply our exceptional processes including our proprietary behavioral interviewing and selection processes to accomplish the goal of making the best talent matches. Like all members of our franchise family, you will embrace our mission statement: Provide best practices through a customized, innovative selection process that addresses a company s specific hiring needs. Ensure that the customized selection process results in a positive company and candidate experience. Deliver best-fit candidates by truly understanding each client s organization, culture and expectations. Maintain the confidential, ethical and legal standards required of all human resource professionals. 12 New Awareness Campaign Highlights the Economic Importance of Franchising. 2 Apr Accessed 9 Jun 2008 < aspx?id=38776>. 13 Franchise Association President Gains CEO Title. 21 Feb Accessed 9 Jun 2008 < 14 Franchising Outpaces Other Sectors of Economy in Growth, Jobs. 12 Mar Accessed 9 Jun 2008 <

6 Are You SelectLinx Material? SelectLinx will offer franchises to a limited number of individuals who meet our qualifications. You might be among them. We are seeking self-starters who have business maturity, the ability to engage and converse with key decision makers and the commitment to respond with a strong sense of urgency. Excellent sales and customerservice abilities, coupled with superior engagement skills, are vital. Human resource experience is a plus but not required. Above all, you must possess a high degree of personal accountability and be an action-oriented achiever with high standards of excellence, honesty and integrity. It s Time To Take Your Business Personally If you are looking for a career change that incorporates a chance to combine your business and people skills, owning a SelectLinx franchise might be the right move for you. You will work from your home office, using our well-crafted processes to address companies specific hiring needs. Functioning as a crucial link in the vital area of talent selection, you will seek best-fit candidates, expertly screen them, and present them to your clients. We will show you how, and we will be with you every step of the way. To learn more, please contact us by referring to the information on the back cover of this brochure. We look forward to hearing from you! u u u u u u u u u u u u u u u u u u u u u Smart Choices for Smart Companies

7 u u u u u u u u u u u u u u u u u u u u u u u u u Smart Choices for Smart Companies 411 Reserve Trail Chagrin Falls, OH Phone: Fax: shribar@selectlinx.com