Search Profile. Vice President, People and Culture

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1 Search Profile Vice President, People and Culture Company Description For over half a century, Bethany Care Society has been improving the lives of Alberta seniors and adults with disabilities by providing housing, health and community services that honour their spirit and individuality. At Bethany, they embrace and celebrate aging by creating communities of choice. Both in their residences and among their residents, they improve the quality of life for all those involved. Bethany offers a range of options in care and styles of housing for 1500 Albertans. Their six continuing care centres offer a mix of long term care, designated supportive living and support living. Their affordable seniors housing options include independent supportive living, life lease suites and seniors affordable rental apartments. Their residences are more than a place to live; they are communities to call home. Bethany has over 1,400 employees and 1,000 volunteers. Their commitment to innovation and excellence has been recognized through 12 national or provincial top employer awards since For eleven consecutive years, they have been awarded the Consumers Choice Award in Business Excellence for retirement homes in southern and central Alberta. For more information on our client, please visit:

2 Click here to watch the team at Bethany discuss the role. The Role The Vice President reports to the Chief Executive Officer and will be an active member of the senior leadership team. The VP will be accountable for the successful development and delivery of people and culture enhancement strategies, programs, processes and initiatives. This includes: designing and implementing sound employee and management development programs; partnering with leaders to understand hiring needs; handling employee relations; ensuring an effective performance management system is in place; promoting effective and efficient processes for the ongoing management of staff; and, collaborating with internal enterprise-wide teams to support business initiatives. To be successful in this role, this leader must possess outstanding leadership capabilities and technical skills together with significant management experience and a strong commitment to service and accountability. The VP will serve as a senior advisor and confidant to the CEO and the members of senior leadership/management team on all aspects of human resources helping to ensure that the organization has the right talent, commitment, and structure necessary to support the ongoing evolution of its culture, to grow the business and to serve its customers effectively. The VP will build and lead an effective, respected and lean HR team that is business savvy and results-oriented. The function will be viewed by all levels to be expert, strategic, operationally supportive, effective and vital to the organization s success. The VP will lead the work required to evolve the organization s culture and introduce initiatives designed to enhance the customer service experience working collaboratively with the Chief Mission Officer and other members of the Executive team in advancing Bethany s mission and enhancing our business results. Bethany Care Society VP, People and Culture 2

3 Success Factors Your success will be based upon achieving the following: Leadership and People Management Overseeing, developing, and executing talent acquisition and retention strategies and plans, including the design and implementation of organization-wide programs and processes for recruitment (including candidate identification and selection methods), compensation and benefits, labor relations, learning and development, performance management, succession planning, diversity and inclusion strategies (and measurements) as well as partnerships with relevant associations/educational institutions; Designing and implementing integrated talent management solutions including executive coaching, individual development planning, talent reviews, succession planning, and leadership development; Developing and overseeing employee wellness programs; Advancing existing talent development strategies and initiatives in a manner that ensures/tracks the quality of assessment, dialogue and follow-up across all levels of the organization; Guiding and monitoring the progress of high potential employees and identifying positions that provide quality developmental opportunities; Fostering a culture that integrates succession planning across the organization; Leading and developing results-driven, performance management tools and processes that integrate with the organization s values and core competencies; and, Overseeing, developing, and implementing a progressive compensation program which balances organizational resources with the need to maintain the organization s competitive position in the marketplace. Workplace Culture Management Developing, directing and monitoring strategies aimed at maintaining a healthy workplace culture including strategies, programs and initiatives related to employee communications, engagement and relations across and inclusive of all of the organization s programs and offices. Proactively driving effective employee communications in partnership with the leadership team; Playing a key role in identifying and addressing components of workplace culture that impede organizational and individual effectiveness in a manner consistent with the organization s values; Fostering a culture of accountability, trust, recognition and results among staff at all levels consistent with the short and long-term objectives of the organization; and, Bethany Care Society VP, People and Culture 3

4 Modelling and cultivating servant leadership that reflects the organization s mission of creating caring communities. Nurturing a culture of vocation, where employees see their work as not just a job, but as a calling that connects their passions and skills to providing exceptional care for residents and families. Organizational Effectiveness Providing leadership to critical and organization-wide initiatives related to Human Resources business process redesign and change management; Collaborating with peers across the organization in developing and integrating workforce planning and analysis, talent acquisition, learning and development, performance management, professional development, succession planning and rewards; Leading the organization s employee engagement and retention initiatives to increase organizational, programmatic and individual performance; Identifying and recommending opportunities to improve and align supporting systems; Creating and implementing a consistent and integrated approach to talent and culture management; Influencing organizational decision-making using relevant, value-added metrics, analyses and reports in a manner that aligns with and supports the organization s strategic and short and long-term business objectives; and, Acting as a change agent partnering with and coaching leaders and managers to facilitate organization and culture change. Through effective influence, driving change(s) in management behavior to support a culture of accountability and high performance. Other Responsibilities Advising the leadership team and effectively implementing strategies/action steps for new or improved programs, policies, and processes to effect defined organizational outcomes and to mitigate risk; Leading efforts to streamline workflows, data collection and analysis, communications and reporting in order to increase operational efficiency; Guiding the design, implementation and testing of relevant technology in order to achieve improvements in established goals and outcomes; Directing the preparation and distribution of standard and/or customized data analysis and reports useful to senior management; and, Providing active, intentional leadership to department staff; providing timely, positive and constructive feedback; monitoring the accomplishment of team and individual goals and objectives; and, fostering an environment of continuous learning consistent with the needs of the organization, team and the individual staff member. Bethany Care Society VP, People and Culture 4

5 Candidate Qualifications Given the role this individual will play in the organization s future growth and success, it is essential that the candidate possesses the following education, experience and personal characteristics: Education Academic background equivalent to a Bachelor s degree in Human Resources; and, An MBA or Master s in a relevant area such as Organizational Learning and Development or Leadership would be considered an asset. Experience A minimum of 10 years of progressively senior HR leadership experience; Prior experience in the health care or other front line serving industries would be an asset; A proven track record of successfully implementing HR strategies (which are clearly aligned with organizational objectives), and the ability to measure the results of those strategies; Experience in organizations known for progressive human resource strategies and programs that benchmark themselves with the "Best in Class" not just industry peers; Successful leadership within an organization undergoing a major shift in its culture; Experience developing results oriented teams with the demonstrated ability to guide, motivate and empower employees working through others to achieve results; A broad knowledge and base of experience in most functions of human resources: labour relations; organizational design, talent acquisition and development, employee relations, and, compensation and benefits; and, High ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff. Personal Characteristics A Human Resources professional who: Is energetic, confident and outgoing a leader who possesses outstanding strategic thinking and decision making skills; Possesses excellent communication and people leadership skills the ability to influence and develop solid working relationships with the other members of the senior leadership team and direct reports as well as with managers and other staff members across the organization; Bethany Care Society VP, People and Culture 5

6 Is results-oriented an HR leader who knows how to develop the action plans required to meet deadlines and achieve the results required to provide relevant HR services to the organization fostering a sense of urgency when/where required; and, Has an open and transparent leadership style working through people to deliver results able to motivate, lead and inspire by example when required. Attractions This is a challenging and highly visible, senior leadership position that will present you with the opportunity to: Location Work within an organization that is a leader in its field; Apply your experience in optimizing HR strategies, policies and processes that serve to enhance the organization s culture and play a pivotal role in the ongoing growth of the business; Build and lead high performing team; Work with an organization that is truly caring and compassionate; and, Work with an organization that continually strives to ensure work life balance. Calgary, Alberta. FOR MORE INFORMATION, PLEASE CONTACT: BluEra Suite 250, th Avenue SW Calgary, AB T2P 3A8 Nicole Dixon Phone: Shahauna Siddiqui Phone: Bethany Care Society VP, People and Culture 6