Key Market Trends, Drivers and Future Directions in the RPO Solutions Business

Transcription

1 Wednesday, March 14 2:00 pm Veranda C Concurrent Session: Strategy & New Opportunities Key Market Trends, Drivers and Future Directions in the RPO Solutions Business Moderator: Stephen Clancy, Director, Contingent Workforce Strategies and Research, Staffing Industry Analysts Panelists: Michael Beygelman, Global Practice Leader, President North America, Adecco RPO Randolph S. Gulian, EVP, Allegis Group Services Darren Simons, SVP, RPO, SourceRight Solutions, a Randstad Company Terry Terhark, CEO, The RightThing, an ADP Company Edward Zetusky, Global VP, Staffing Services, CDI Corporation

2 SIA s 2012 RPO Research Partner Program SIA RPO Research Agenda Support RPO Virtual Client Solution Capability Case Studies RPO Virtual Provider Capability Profile SIA RPO Research Partner Program SIA RPO Competitive Landscape Research Initiative RPO Research Inquiry Network SIA Advisory Group 2012 by Crain Communications Inc. All rights reserved.

3 Michael Beygelman, Adecco, Global Practice Leader, RPO, President RPO Solutions, North America Joined Adecco in 2006 to build world s best RPO business (vision) Founding Executing Director of the HR Outsourcing Association (HROA) Monthly columnist on HR and Employment for various HR publications for more than 7 years, and frequent speaker at leading industry conferences on the topics of Talent, Technology, Employment and Labor. Adecco RPO anked within the top 4 RPO providers by leading industry analysts for 6 consecutive years More than 75 active RPO client engagements Globally organized RPO business with local RPO delivery teams in APAC, EMEA and North America

4 Randolph S. Gulian, Executive Vice President, Allegis Group Services Randy began his corporate career in marketing and then moved into the retainer based executive search industry. After founding in 1991 and serving as President and CEO of RPO and Executive Search Firm, InSearch Worldwide, he sold his company to the Allegis Group in Randy became and currently serves as head of Allegis s Global RPO and Executive Search Businesses RPO tidbit he launched and ran for six years beginning in 1993, the first known end to end, middle management RPO for MasterCard whose business impact, among other achievements, resulted in the creation of MasterCard s award winning Priceless advertising campaign. Allegis Group Services is the Recruitment Managed Services arm of Allegis Group with over 10,000 full time Recruiters Worldwide. Through their global alliance with Talent2 they have a base of over 65 Pure Play RPO Customers in the US, EMEA and APAC and have just started to move into Latin America. In addition, they have another 53 MSP and Integrated Talent Customers (MSP and RPO) with over 3 Billion in managed spend.

5 Darren Simons, Senior Vice President, RPO, SourceRight Solutions, a Randstad Company Darren has 20+ Years global leadership experience in the recruitment industry. Has operated in more than 30 countries Has led SourceRight s growth from 250 recruiters to over 900 while maintaining # 1 quality provider status per annual independent industry buyer surveys Innovator in the industry who is on the forefront of Strategic Talent Optimization, Leading Edge Sourcing, Global Talent Delivery SourceRight offers Global scope with 65,000+ annual hires and 85+ clients around the world Solid satisfied client-base, including 98%+ client retention and hiring manager satisfaction rates, a consistent industry leader Long-time innovator, driving advances in reporting and analytics, sourcing innovation, and blended workforce solutions

6 Terry Terhark, President, The RightThing, An ADP Company Beginning his career in 1984 as an executive recruiter, Terry founded Selective Staffing, Inc. in By 1998, Selective Staffing grew to 250 employees and was acquired by Aon Consulting where Terry served as senior vice president through In 2003, Terry founded The RightThing, since inception, the company has grown over 1000% and has secured over 90 clients over a variety of industries. In 2010, Terry was honored by Ernst and Young as Entrepreneur of the Year. Named an HRO Superstar by HRO Today magazine for four consecutive years. In early 2008, The RightThing acquired AIRS Human Capital Solutions, a world leader in recruitment training and advanced candidate sourcing. This acquisition gave The RightThing the most widely recognized recruiter certification programs and cutting-edge passive candidate sourcing technology. In October 2011, The RightThing was acquired by ADP where Terry currently serves as Divisional President. Over the past nine years, The RightThing has been consistently recognized as a top Enterprise RPO Provider by the Everest Research Institute, NelsonHall and HRO Today.

7 Edward Zetusky, Global Vice President Staffing Services, CDI Corporation Ed managed the CDI-Talent Management Division where he was responsible for integrated solutions including recruitment process outsourcing (RPO) and managed services (MSP). Ed was responsible for establishing CDI s RPO program and expanded the MSP and staffing programs in the US, leveraging CDI s extension expertise in highly skilled labor such as engineering, informational technology and consulting. Ed has recently returned from to the US after a 2-year leadership role as Managing Director of CDI s UK division, AndersElite. He has also served as a member of CareerBuilder and Monster staffing advisory boards for several years. He is an active member, speaker and author for Staffing Industry Analyst publications and events. CDI has negotiated and implemented some of the larger RPO deals in the marketplace. CDI expanded its global footprint for RPO into over 20 countries. Partnered in multiple RPO deals, not afraid of promoting Multi-Sourcing RPO/ MSP integrated service offerings

8 2011 Contingent Buyer Survey: Trends in VMS and MSP Usage Nov. 30, Which supplier management strategies are in place or under consideration? Supplier management strategies VMS* Approved list Consolidate existing suppliers Increase use of WMBE suppliers CW in corporate strategic planning Use of SOW workers in CW program MSP* Supplier tiering list Vendor for IC screening, compliance Significant use of domestic outsourcing Trying out new suppliers Global CW management Significant use of offshoring Recruitment process outsourcing (RPO) Master supplier Human resources outsourcing (HRO) 75% 88% 24% 6% 66% 27% 65% 24% 43% 47% 56% 31% 69% 18% 59% 23% 49% 33% 68% 12% 35% 43% 25% 50% 61% 13% 30% 23% 44% 9% 28% 14% In place today Confidential Report NOT for Distribution 2011 by Crain Communications Inc. All rights reserved. Likely to be seriously explored within two years *= VMS and MSP statistics are for core buyers only, meaning those with an employee whose primary purpose is managing CW.

9 2011 Contingent Buyer Survey: Trends in VMS and MSP Usage Nov. 30, % 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Trends in selected management strategies Approved Suppliers Master Supplier HRO Tiered Suppliers RPO Confidential Report NOT for Distribution 2011 by Crain Communications Inc. All rights reserved. Usage of various management strategies over time Approved Suppliers 48% 46% 70% 82% 79% 77% 88% Tiered Suppliers 28% 29% 48% 51% 47% 46% 59% Master Supplier 39% 35% 32% 37% 26% 30% 44% RPO 8% 4% 14% 21% 17% 22% 30% HRO 13% 16% 14% 18% 28%

10 Review of the major trends and innovations that are driving growth and change in the RPO marketplace

11 A view of the top drivers that have accelerated buyer adoption of recruitment process outsourcing

12 A look at the future direction and market potential for this talent acquisition solution

13