Introduction to Human Resource Management

Size: px
Start display at page:

Download "Introduction to Human Resource Management"

Transcription

1 Introduction to Human Resource Management -

2 Learning Objectives. Explain what human resource management is and how it relates to the management process. 2. Briefly discuss and illustrate each of the important trends influencing human resource management. -2

3 Learning Objectives 3. List and briefly describe important traits of today s human resource managers. 4. Describe four important human resource manager competencies. 5. Outline the plan of this book. -3

4 Explain what human resource management is and how it relates to the management process. -4

5 What Is Human Resource Management? The Management Process o Planning o Organizing o Staffing o Leading o Controlling -5

6 Why Is Human Resource Management Important to All Managers? No manager wants to: o Hire the wrong person for the job o Experience high turnover o Have your people not doing their best You May Spend Some Time as an HR Manager -6

7 Human Resource (HR) Responsibilities of Line and Staff Managers -7

8 Line and Staff Aspects of Human Resource Management Authority is the right to make decisions, to direct the work of others, and to give orders. Managers usually distinguish between line authority and staff authority. -8

9 Line and Staff Managers Line authority gives you the right to issue orders Staff authority gives you the right to advise others in the organization -9

10 Human Resource Duties Line Managers Job placement Orientation & Training Performance Cooperation Labor costs Development -0

11 Human Resource Duties Staff Managers Line function inside of HR department Coordination Assist and advise -

12 Organizing the Human Resource Department s Responsibilities Size of HR reflects the company s size Reorganizing the HR Management function o Transactional HR teams o Corporate HR teams o Embedded HR teams o Centers of expertise -2

13 Review Human Resource Management Part of total management process Focus on staffing processes o Job analyses o Recruiting o Compensation o Performance o Compliance issues, etc. -3

14 Review Human Resource Duties In providing specialized assistance, the human resource manager carries out three distinct functions: o line function o coordinative function o Staff (assist and advise) functions -4

15 Briefly discuss and illustrate each of the important trends influencing human resource management. -5

16 Trends in Human Resource Management Technological advances Globalization and competition Indebtedness ( Leverage ) deregulation Trends in the nature of work Demographic and workforce trends Economic challenges and trends -6

17 IMPROVING PERFORMANCE: HR as a Profit Center Computer system dramatically improves sales and profitability along with: o Upgraded jobs o Training in how to sell services o New job descriptions o New pay policies -7

18 Review Trends in Human Resource Management Technology Globalization Indebtedness and deregulation Trends in the nature of work Demographic and workforce trends Economic challenges and trends -8

19 Review Trends in Human Resource Management More knowledge work Aging workforce Economic downturn De-leveraging Deregulation slowdown Slower economic growth -9

20 List and briefly describe important traits of today s human resource managers. -20

21 The New Human Resource Manager -2

22 The New Human Resource Manager Focus More on Strategy Focus on Improving Performance Measure HR Performance and Results Use Evidence-Based Human Resource Management They Add Value They Use New Ways to Provide HR Services -22

23 The New Human Resource Manager They Take a Talent Management Approach They Manage Employee Engagement They Manage Ethics They Understand Their Human Resource Philosophy They Have New Competencies -23

24 Evidence-based Human Resource Management -24

25 Big picture Transactional Services Competencies The New Human Resource Managers Talent Management Performance, results, evidencebased practice Employee Engagement Ethics -25

26 Review Talent management Ethics Employee engagement Measurement Evidence-based management Value New competencies -26

27 Describe four important Human Resource Manager competencies. -27

28 Human Resource Manager s Competencies Strategic positioners Credible activists Capability builders Capability builders HR innovators and integrators Technology proponents -28

29 Human Resource Manager s Competencies HRCI Certification o HR managers use certification to show their mastery of modern human resource management knowledge The HRCI Knowledge Base o The HRCI body of knowledge has a list of main topic areas o Chapter objectives follow the HRCI Knowledge Base s list -29

30 Review -30

31 Outline the Plan of this Book. -3

32 Themes and Features Human resource management is the responsibility of every manager not just those in human resources. -32

33 Review The HR process Importance HR responsibilities Trends -33

34 -34

Fundamental of Human Resources Management UNITAR Fellowship Program for Afghanistan Final Workshop December 10, 2012, MoF Kabul

Fundamental of Human Resources Management UNITAR Fellowship Program for Afghanistan Final Workshop December 10, 2012, MoF Kabul Fundamental of Human Resources Management UNITAR Fellowship Program for Afghanistan Final Workshop December 10, 2012, MoF Kabul Presented by Musa Kamawi UNITAR Honorary Faculty Member 1 Contents Introduction

More information

CERTIFICATIONS IN HUMAN RESOURCE MANAGEMENT PROFESSIONAL HRMP EXAM CONTENT OUTLINE

CERTIFICATIONS IN HUMAN RESOURCE MANAGEMENT PROFESSIONAL HRMP EXAM CONTENT OUTLINE CERTIFICATIONS IN HUMAN RESOURCES» HRMP HUMAN RESOURCE MANAGEMENT PROFESSIONAL HRMP EXAM CONTENT OUTLINE HRMP EXAM CONTENT OUTLINE AT-A-GLANCE HRMP EXAM WEIGHTING BY FUNCTIONAL AREA:» HR as a Business

More information

MEINDERS SCHOOL OF BUSINESS

MEINDERS SCHOOL OF BUSINESS OKLAHOMA CITY UNIVERSITY MEINDERS SCHOOL OF BUSINESS SYLLABUS FOR THE PREPARATION COURSE FOR THE PHR/SPHR CERTIFICATION EXAMINATIONS Fall 2015 1. YOUR INSTRUCTORS Steve Atkinson, SPHR Jacque Pearsall,

More information

The New HR Competencies: Business Partnering from the Outside-In

The New HR Competencies: Business Partnering from the Outside-In The RBL White Paper Series The New HR Competencies: Business Partnering from the Outside-In DAVE ULRICH, JON YOUNGER, WAYNE BROCKBANK, AND MIKE ULRICH The New HR Competencies: Business Partnering from

More information

HR Capacity Check. Overview of the Capacity Assessment Tool

HR Capacity Check. Overview of the Capacity Assessment Tool HR Capacity Check Overview of the Capacity Assessment Tool Objectives The e-government of the Human Capacity Resources Check Capacity Check A diagnostic tool to assess the current and future (desired)

More information

Strategic Plan 2010-2014

Strategic Plan 2010-2014 UNIVERSITY OF CALIFORNIA Human Resources Strategic Plan 2010-2014 Vision Strategy The headline Something happens we have to fix External influence drives action Crisis management Timing: NOW Reaction Transaction

More information

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s When other companies are finished, we re just getting started. At Veritude we understand the importance of having a great team and

More information

Trends in Government Workforce Management

Trends in Government Workforce Management NASACT Conference August, 2014 Trends in Government Workforce Management Sherry Amos Managing Director, Industry Strategy Education and Government Workday Alliance To Transform Government Summit Report

More information

Sample Position Model Human Resources Head

Sample Position Model Human Resources Head KAW KAW Consulting Consultants in Human Resources Sample Position Model Human Resources Head KAW Consulting Wilmington, DE 19803 302-479-7855 e-mail:kawconsulting@compuserve.com KAW Consulting Wilmington,

More information

The Real Cost of a Bad Hire

The Real Cost of a Bad Hire On average, employee turnover cost U.S. businesses an estimated $300 billion. 1 The staggering cost of employee turnover can be viewed as simply the cost of doing business, however, additional damage occurs

More information

Chatper 1. The World of Human Resources Management

Chatper 1. The World of Human Resources Management Chatper 1 The World of Human Resources Management Objective 1 Why study human resources management - To deal with HR issues that include: staffing the organization, designing jobs, developing skillful

More information

Bob Hassell. Hassell Blampied Associates February 2013

Bob Hassell. Hassell Blampied Associates February 2013 Bob Hassell Hassell Blampied Associates February 2013 Look at the concept of organisational strategic objectives and competitive advantage of HR using these as guides Understand the competencies HR needs

More information

How To Understand Organizational Power And Politics

How To Understand Organizational Power And Politics HRCI Recertification Credits last updated: November 2013 SkillSoft is an HR Certification Institute Approved Provider. Being an HR Certification Institute Approved Provider gives recertification candidates

More information

More than 130,000 HR professionals keep their skills current through the HRCI certifications in Human Resources.

More than 130,000 HR professionals keep their skills current through the HRCI certifications in Human Resources. So You are a HR? PROVE IT! This year earn the prestigious PHR SPHR GPHR HRBP HRMP HR Certification Credentials Explore the possibilities in: P R O F E S S I O N A L More than 130,000 HR professionals keep

More information

Outsourcing HR: Advantages for Small Businesses

Outsourcing HR: Advantages for Small Businesses Outsourcing HR: Advantages for Small Businesses Are you thinking about how to increase operational efficiency of the business or the HR department? Then this e- book is for you! Learn more about outsourcing

More information

Human Resource Business Professional Certification (HRBP ) www.hr-pulse.org. In Partnership With

Human Resource Business Professional Certification (HRBP ) www.hr-pulse.org. In Partnership With Human Resource Business Professional Certification (HRBP ) www.hr-pulse.org In Partnership With HR Pulse has the Learning Solutions to Empower Your People & Grow Your Business About HRCP The Human Resource

More information

HR Management JCCC CONTINUING EDUCATION. Enroll today!

HR Management JCCC CONTINUING EDUCATION. Enroll today! JCCC CONTINUING EDUCATION HR Management Everything you need for HR certification including preparation courses for both the PHR/SPHR and the new SHRM-CP/SHRM-SCP CONTINUING EDUCATION Enroll today! JCCC

More information

Top Tier Staffing, LLC. General Information

Top Tier Staffing, LLC. General Information 36 General Information What s In It For You Introduction Staffing Services Managed Services Consulting Services RPO FAQs Contact Info Top Tier Staffing, LLC ASA Member American Staffing Association MWBE

More information

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices HRsmart October 3, 2012 2 Introduction Carl Kutsmode Partner Talent Acquisition Management Consultant with over 18 years

More information

HRCI and You: Past, Present and Future. Stephanie T. Runyan, PHR

HRCI and You: Past, Present and Future. Stephanie T. Runyan, PHR HRCI and You: Past, Present and Future Stephanie T. Runyan, PHR December 6. 2014 WE ARE NOT GOING AWAY!!! Today s Agenda Overview of Professional Certification About HRCI The Value of HRCI Certification

More information

The Challenge for HR Professionals:

The Challenge for HR Professionals: The Challenge for HR Professionals: Using workforce analytics to support business strategy and fact-based decision-making 2015 National EMSI Conference September 23, 2015 Welcome Lindsay Scott Principal,

More information

Talent Management Leadership in Professional Services Firms

Talent Management Leadership in Professional Services Firms Talent Management Leadership in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction.... 3

More information

Introduction. More time to run their business, Less HR cost to reinvest back to their organization and

Introduction. More time to run their business, Less HR cost to reinvest back to their organization and Introduction The Barbelo Group is a one stop Human Resources Outsourcing, Staffing and Consulting firm. It is the only outsource and consulting HR organization in the industry to apply Six Sigma methodologies

More information

Defining Human Resources Moving to Strategic HR

Defining Human Resources Moving to Strategic HR Defining Human Resources Moving to Strategic HR P r e s e n t e d b y : S a s k a t c h e w a n S c h o o l B o a r d s A s s o c i a t i o n S c h o o l F o r T r u s t e e s - J a n u a r y 1 7, 1 8,

More information

Work Toward Your Bachelor s Degree

Work Toward Your Bachelor s Degree By completing a series of Walden s Professional Development courses, you can earn credits toward a number of bachelor s programs at Walden University. To receive credit, you will need to complete all of

More information

Follow us: #LINKUS13. Talent Analytics: Big Data Benchmarks, Big Picture Answers

Follow us: #LINKUS13. Talent Analytics: Big Data Benchmarks, Big Picture Answers Follow us: #LINKUS13 Talent Analytics: Big Data Benchmarks, Big Picture Answers Follow us: #LINKUS13 Presenters Jeff Facteau, Ph.D. VP, Professional Services, SHL Michael Griffin Executive Director, HR

More information

Content Marketing The art of selling without selling!

Content Marketing The art of selling without selling! Content Marketing The art of selling without selling! PRESENTED BY David Searns Today s AGENDA I m not a fan How to go 16 years without making a cold call Six quick case studies Content marketing 101 Four

More information

Alaska SHRM State Council Webinar Program. Distinguish Yourself with HRCI Certification Presented by Linda Anguish

Alaska SHRM State Council Webinar Program. Distinguish Yourself with HRCI Certification Presented by Linda Anguish Alaska SHRM State Council Webinar Program Distinguish Yourself with HRCI Certification Presented by Linda Anguish Bookmark our page Follow us on Facebook Follow us on Twitter Follow us on LinkedIn http://alaska.shrm.org

More information

Strategic Workforce Planning

Strategic Workforce Planning Strategic Workforce Planning Jeff Lindeman, SPHR Chair, ACI-NA Human Resources Committee Director, Human Resources San Diego County Regional Airport Authority Agenda What is strategic anyway? Human Capital

More information

WHITEPAPER. Call Center Survey Snapshot: What Recruiting Sources Work the Best?

WHITEPAPER. Call Center Survey Snapshot: What Recruiting Sources Work the Best? WHITEPAPER Call Center Survey Snapshot: What Recruiting Sources Work the Best? 1 DID YOU KNOW? Leaders and directors from over 70 contact centers throughout the United States and Canada participated in

More information

Organization and Operations. Metric Name Formula Description

Organization and Operations. Metric Name Formula Description Metric List Organization and Operations *Revenue Factor Revenue / Regular FTE Revenue per FTE. Workforce s Revenue Factor Revenue / Workforce On Payroll FTE Revenue per FTE (including all regular employees

More information

KARACHI UNIVERSITY BUSINESS SCHOOL UNIVERSITY OF KARACHI FINAL EXMINATION JULY 2010: AFFILIATED COLLEGES HUMAN RESOURCE MANAGEMENT BA (M) 442 MBA II

KARACHI UNIVERSITY BUSINESS SCHOOL UNIVERSITY OF KARACHI FINAL EXMINATION JULY 2010: AFFILIATED COLLEGES HUMAN RESOURCE MANAGEMENT BA (M) 442 MBA II FINAL EXMINATION JULY 2010: AFFILIATED COLLEGES HUMAN RESOURCE MANAGEMENT BA (M) 442 Date: July 18, 2010 Max Time: 3 Hours Attempt all questions. All questions carry equal marks. Q.1.(a) Discuss the effects

More information

THE FUTURE IS NOW: HR COMPETENCIES FOR HIGH PERFORMANCE

THE FUTURE IS NOW: HR COMPETENCIES FOR HIGH PERFORMANCE THE FUTURE IS NOW: HR COMPETENCIES FOR HIGH PERFORMANCE Dave Ulrich Professor,, University of Michigan and Partner, The RBL Group Wayne Brockbank Professor,, University of Michigan Jon Younger Partner,

More information

Human Resources Forum

Human Resources Forum Human Resources Forum Dwaine Duckett Vice President Human Resources Office of the President November 2010 1 Forum Agenda HR Mission HR Structure HR Strategy HR Q and A 2 UCOP Human Resources Mission To

More information

The Top 5 Business Intelligence Metrics for HR Departments

The Top 5 Business Intelligence Metrics for HR Departments The Top 5 Business Intelligence Metrics for HR Departments 2 INTRODUCTION COST PER HIRE Whether it is budget review time or there is strategic planning in the works by the corporate big wigs, HR is a go-to

More information

Part. Chapter 7 Defining Competitiveness Chapter 8 Designing Pay Levels, Mix, and Pay Structures. External Competitiveness: Determining the Pay Level

Part. Chapter 7 Defining Competitiveness Chapter 8 Designing Pay Levels, Mix, and Pay Structures. External Competitiveness: Determining the Pay Level Part II External Competitiveness: Determining the Pay Level 7-1 Chapter 7 Defining Competitiveness Chapter 8 Designing Pay Levels, Mix, and Pay Structures 7-2 STRATEGIC POLICIES TECHNIQUES STRATEGIC OBJECTIVES

More information

Master Course Library

Master Course Library Fall 13 Master Course Library Business Online Learning Center Global Classroom (Global), is a unique cloud-based Online Course Delivery Platform that includes a Learning Management System (LMS), social

More information

HUMAN RESOURCE / WORKFORCE PLANNING AND DEPARTMENTAL PLANNING - SUPPLEMENT. A Guide to Integration and Alignment

HUMAN RESOURCE / WORKFORCE PLANNING AND DEPARTMENTAL PLANNING - SUPPLEMENT. A Guide to Integration and Alignment HUMAN RESOURCE / WORKFORCE PLANNING AND DEPARTMENTAL PLANNING - SUPPLEMENT A Guide to Integration and Alignment HR POLICY AND PLANNING DIVISION HUMAN RESOURCE BRANCH Public Service Secretariat April, 2008

More information

uman Resources nd Training 2012 2013 Program and Course Guide

uman Resources nd Training 2012 2013 Program and Course Guide uman Resources nd Training 2012 2013 Program and Course Guide THE CENTER FOR HUMAN RESOURCES AND TRAINING For more than 15 years, DePaul University has helped human resource (HR) practitioners and consultants

More information

Succession planning: What is the cost of doing it poorly or not at all?

Succession planning: What is the cost of doing it poorly or not at all? Energy insights At a glance There are substantial benefits to be gained by identifying talented employees including those deep in the organization with specialized skills and coordinating their training

More information

eligible to participate, and the program is offered on an application basis to a maximum of 15 participants per year.

eligible to participate, and the program is offered on an application basis to a maximum of 15 participants per year. Program Title: HR Master State: Tennessee Contact Person: Rebecca Hunter Title: Commissioner Agency: TN Dept of Human Resources Telephone: 615.741.0936 Fax: 615.741.7880 Email: Rebecca.Hunter@tn.gov Address:

More information

The Search for Human Capital Management Tools: What fits your organization?

The Search for Human Capital Management Tools: What fits your organization? The Search for Human Capital Management Tools: What fits your organization? Presented by: Mary Lou Drake, SPHR and Justin Fansler of DRAKE & Associates, Ltd. NC-IPMA Southern Regional Conference The Search

More information

HUMAN RESOURCES IN PUBLIC EDUCATION Where are we? Where should we be? Where HR Divisions should be. Where most HR Divisions are

HUMAN RESOURCES IN PUBLIC EDUCATION Where are we? Where should we be? Where HR Divisions should be. Where most HR Divisions are HUMAN RESOURCES IN PUBLIC EDUCATION Where are we? Where should we be? Human Capital Management Human Resources Department Personnel Department Levers: Differentiated Pay Career Ladders Distribution of

More information

Leveraging Consulting Tools to Influence Business and Strategy

Leveraging Consulting Tools to Influence Business and Strategy Leveraging Consulting Tools to Influence Business and Strategy Human Resources Association Central CT July 16, 2013 1 Perhaps the greatest challenge business leaders face today is how to stay competitive

More information

SHRM LEARNING SYSTEMS COURSES

SHRM LEARNING SYSTEMS COURSES SHRM LEARNING SYSTEMS COURSES Human Resource Certification Preparation Course offered in fall at IUN Description: The Human Resource Certification Preparation course combines expert instruction with the

More information

Lesson 2. Acquiring and Preparing Human Resources ASSIGNMENT 5. The Process of Human Resource Planning. Forecasting

Lesson 2. Acquiring and Preparing Human Resources ASSIGNMENT 5. The Process of Human Resource Planning. Forecasting Acquiring and Preparing Human Resources ASSIGNMENT 5 Read this assignment in your study guide. Then, read Chapter 5, Planning for and Recruiting Human Resources, on pages 117 149 in your textbook. The

More information

Sales Force Management

Sales Force Management Churchill/Ford/Walker's Sales Force Management Tenth Edition Mark W. Johnston Crummer Graduate School of Business Rollins College Greg W. Marshall Crummer Graduate School of Business Rollins College draw

More information

H U M A N R E S O U R C E S F R A M E W O R K

H U M A N R E S O U R C E S F R A M E W O R K HALIFAX REGIONAL MUNICIPALITY Planning for Change Seizing Opportunities Safeguarding Our Future H U M A N R E S O U R C E S F R A M E W O R K Why Are We Here Today? To inform Council about our greatest

More information

HRBP Human Resource business professional HRBP SM

HRBP Human Resource business professional HRBP SM certification in human resources» HRBP Human Resource business professional HRBP SM body OF KNOWLEGE HR certification institute hrci.org HR Certification Institute 1 HRBP BODY OF KNOWLEDGE AT-A-GLANCE

More information

Department of Human Resources FY 2009-2013 Strategic Plan

Department of Human Resources FY 2009-2013 Strategic Plan Department of Human Resources FY 2009-2013 Strategic Plan OUR MISSION, VISION, PHILOSOPHY OUR MISSION In partnership with the University of Arizona community, we attract and engage the world-class human

More information

Using Workforce Analytics to Reduce Employee Turnover

Using Workforce Analytics to Reduce Employee Turnover Using Workforce Analytics to Reduce Employee Turnover White Paper This White Paper describes the challenges of reducing employee turnover in shift based organizations, and introduces Otipo s innovative

More information

Expanding Employer Engagement Seeking Advice and Involvement in Service Design and Delivery

Expanding Employer Engagement Seeking Advice and Involvement in Service Design and Delivery Expanding Employer Engagement Seeking Advice and Involvement in Service Design and Delivery WIOA Expectations: Business Services and Employer Engagement Three Engagement Strategies: Advice, Pipelines,

More information

Big Data Analytics. A Game Changer for OD Practitioners. Michele Reeves, SAS. Technology & Tools Change & Agility Diversity & Culture

Big Data Analytics. A Game Changer for OD Practitioners. Michele Reeves, SAS. Technology & Tools Change & Agility Diversity & Culture Big Data Analytics A Game Changer for OD Practitioners Michele Reeves, SAS Technology & Tools Change & Agility Diversity & Culture Look Who s Talking I hope you learn 1. The difference between business

More information

Human. Rısk. By Matt Shadrick and Seymour Adler, Ph.D., Aon Consulting Worldwide

Human. Rısk. By Matt Shadrick and Seymour Adler, Ph.D., Aon Consulting Worldwide 10 08 The Magazine of WorldatWork WHY YOU SHOULD BE A Capıtal Human Rısk Manager QUICK LOOK When asked about your HR department s strength today, only 5 percent said strategic HR differentiation. Evaluating

More information

Pima Community College District. Vice Chancellor of Human Resources

Pima Community College District. Vice Chancellor of Human Resources Pima Community College District Vice Chancellor of Human Resources Pima Community College seeks an innovative and strategic leader as Chief Human Resources Officer (CHRO). For more than 40 years, Pima

More information

OXFORD UNIVERSITY PRESS SOUTHERN AFRICA

OXFORD UNIVERSITY PRESS SOUTHERN AFRICA CONTEMPORARY ISSUES IN Human Resource 4th edition Management P. Grobler R. Bothma C. Brewster L. Carey P. Holland S. Wärnich OXFORD UNIVERSITY PRESS SOUTHERN AFRICA Contents Preface About the authors xiv

More information

A Qualitative Investigation of the Human Resource Management Practices in Small Businesses

A Qualitative Investigation of the Human Resource Management Practices in Small Businesses Cornell University ILR School DigitalCommons@ILR CAHRS Working Paper Series Center for Advanced Human Resource Studies (CAHRS) 4-1-2004 A Qualitative Investigation of the Human Resource Management Practices

More information

Branch Human Resources

Branch Human Resources Branch Human Resources Introduction An organization s ability to deliver services to citizens is highly dependant on the capacity of its workforce. Changing demographics will result in increasing numbers

More information

A Human Resource Franchise Opportunity That Fills Your Needs and Theirs

A Human Resource Franchise Opportunity That Fills Your Needs and Theirs Smart Choices for Smart Companies u u u u u u u u u u u u u u u u u u u u u u u u u A Human Resource Franchise Opportunity That Fills Your Needs and Theirs Provide services that matter to people and companies

More information

Douglas County School District. Human Resources. Strategic Plan 2014-17

Douglas County School District. Human Resources. Strategic Plan 2014-17 Douglas County School District Human Resources Strategic Plan 2014-17 Introduction About the Strategic Plan About the Department Human Resources is passionately dedicated to those who are impacting the

More information

This document includes a description of the curriculum structure, goals and a list of learning objectives.

This document includes a description of the curriculum structure, goals and a list of learning objectives. I. Fundamentals of Retail Management II. Curriculum Overview The main objective for the curriculum is to provide the learner with an overview of the retail industry, concepts and processes and an opportunity

More information

State of Washington Supervisors Guide to Developing Operational Workforce Plans. Updated December 2008

State of Washington Supervisors Guide to Developing Operational Workforce Plans. Updated December 2008 State of Washington Supervisors Guide to Developing Operational Workforce Plans Updated December 2008 Table of Contents Introduction... 3 What Is Workforce Planning?... 3 Workforce Planning Strategy Areas...

More information

Human Resources Service Delivery Initiative Findings and Recommendations. Campus Update. November 2014

Human Resources Service Delivery Initiative Findings and Recommendations. Campus Update. November 2014 Human Resources Service Delivery Initiative Findings and Recommendations Campus Update November 2014 Context for the Initiative HR activities touch virtually everyone on the campus and present an area

More information

ANALYTIC AND PREDICTIVE TALENT MANAGEMENT: THE FUTURE IS NOW!

ANALYTIC AND PREDICTIVE TALENT MANAGEMENT: THE FUTURE IS NOW! ANALYTIC AND PREDICTIVE TALENT MANAGEMENT: THE FUTURE IS NOW! ANALYTIC AND PREDICTIVE TALENT MANAGEMENT A growing number of companies are opting for innovative approaches that allow them to manage their

More information

HR Strategic Plan 2015-2019

HR Strategic Plan 2015-2019 HR Strategic Plan 2015-2019 Vision Strategy The headline Something happens we have to fix External influence drives action Crisis management Timing: NOW Reaction Transaction Set of steps triggered by an

More information

Substitute Teacher Services and Outsourcing Relationships IASBO May 8th

Substitute Teacher Services and Outsourcing Relationships IASBO May 8th Substitute Teacher Services and Outsourcing Relationships IASBO May 8th Outsourcing Substitutes is a Professional Approach WE USE THE LARGEST EMPLOYER OF SUBSTITUTE TEACHERS NATIONWIDE. Places qualified

More information

ROBERT L. MATHIS JOHN H. JACKSON. Presented by: Prof. Dr. Deden Mulyana, SE.,M,Si.

ROBERT L. MATHIS JOHN H. JACKSON. Presented by: Prof. Dr. Deden Mulyana, SE.,M,Si. ROBERT L. MATHIS JOHN H. JACKSON Chapter 1 Changing Nature of Human Resource Management Presented by: Prof. Dr. Deden Mulyana, SE.,M,Si. SECTION 1 Nature of Human Resource Management Learning Objectives

More information

Empirical Research capability. Our services reflect our focus to secure the best candidates.

Empirical Research capability. Our services reflect our focus to secure the best candidates. 3G Labs India Private Limited 3G Labs India Pvt. Ltd., incorporated in 2007, spearheading one stop HR solutions to the mid large companies. 3G Labs India Pvt. Ltd., is located in Bangalore offering Executive

More information

How to Pursue a Career in. Human Resources. Four Simple Steps to Success

How to Pursue a Career in. Human Resources. Four Simple Steps to Success How to Pursue a Career in Human Resources Four Simple Steps to Success Introduction Managing and motivating people effectively to inspire them to do their best the essence of human resource management

More information

Variable Compensation. Total Compensation

Variable Compensation. Total Compensation VARIABLE COMPENSATION AS A PERCENTAGE OF TOTAL COMPENSATION: Variable compensation as a percentage of total compensation is a measurement that demonstrates how much of an organization s total compensation

More information

ABR On-Site Staffing. 1 [close]

ABR On-Site Staffing. 1 [close] ABR On-Site Staffing Your Workforce Solutions Partner. 1 [close] PART NER Business definition: A company associated with another in some action or endeavor usually sharing its risks and profits. ABR On-Site

More information

2013 Business Plan. Kenneth Poe Director

2013 Business Plan. Kenneth Poe Director 2013 Business Plan Kenneth Poe Director Mission To provide quality programs and services to attract, develop, motivate and retain a strategically aligned workforce within a supportive work environment

More information

The difference between us and any other

The difference between us and any other OVERVIEW HR Outsourcing & Compliance Services: Complete HR Department Outsourcing Part-time On-Site HR Professionals Online HR Management & Compliance System Compliance & Liability Management Benefits

More information

Rob Farrell. Stu Robb

Rob Farrell. Stu Robb Rob Farrell Rob Farrell is the President and Founder of StrateGrowth Partners. Rob has over 15 years of experience driving strategic revenue and profit growth with leading North American companies. He

More information

Course Descriptions for the Business Management Program

Course Descriptions for the Business Management Program Course Descriptions for the Business Management Program Upon completion of two quarters, students will earn a Professional Certificate in Business Management with a specialization in a chosen area: HR,

More information

Business leaders are asking for more from

Business leaders are asking for more from HR s Role in Talent Management and Driving Business Results Business leaders are asking for more from everyone in their organizations. They want increased revenue and productivity. They need to reduce

More information

HRCS. Round 7. Creating HR Value from the Outside-In. +1.801.616.5600 rblmail@rbl.net www.hrcs.rbl.net

HRCS. Round 7. Creating HR Value from the Outside-In. +1.801.616.5600 rblmail@rbl.net www.hrcs.rbl.net HRCS Round 7 Creating HR Value from the Outside-In +1.801.616.5600 rblmail@rbl.net www.hrcs.rbl.net HRCS Round 7 We are delighted to present the results of the 7th round of the HR Competency Study (HRCS).

More information

LITTLER MENDELSON, P.C. How to Manage Contingent Workers

LITTLER MENDELSON, P.C. How to Manage Contingent Workers LITTLER MENDELSON, P.C. How to Manage Contingent Workers presented by: George Reardon, Esq. greardon@littler.com 713.652.4753 Please Note The law can change dramatically overnight by a new court decision

More information

MERCER WEBCAST PREDICTIVE ANALYTICS How analytics can drive business success

MERCER WEBCAST PREDICTIVE ANALYTICS How analytics can drive business success MERCER WEBCAST PREDICTIVE ANALYTICS How analytics can drive business success 6 November, 2013 Brian Kelly, Partner, Global Practice Leader, Workforce Analytics & Planning Astik Ranade, Principal, Leader,

More information

For the past 25 years, the University of

For the past 25 years, the University of Recent Study Shows Impact of HR Competencies on Business Performance For the past 25 years, the University of Michigan and the RBL Group, together with research partners from around the world, have conducted

More information

Succession Planning Process

Succession Planning Process Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their

More information

The Future is Now: HR Competencies for High Performance

The Future is Now: HR Competencies for High Performance The RBL White Paper Series The Future is Now: HR Competencies for High Performance WAYNE BROCKBANK, DAVE ULRICH, JON YOUNGER, AND MIKE ULRICH The Future is Now: HR Competencies for High Performance * Wayne

More information

CPHRC Certified Professional in Human Resource Management & Compensation

CPHRC Certified Professional in Human Resource Management & Compensation Institute for Human Resource Management Education The World s Largest Body / Provider of Generic HR Professional Certifications Offered in Arabic & English CPHRC Certified Professional in Human Resource

More information

Recruitment Process: Why Outsource?

Recruitment Process: Why Outsource? Recruitment Process: Why Outsource? Open House November 2010 Think differently about work. John Loukas Manpower Business Solutions Director 2 RPO - Agenda RPO Overview - Definition RPO as a Talent Acquisition

More information

Finance & Administration Committee Information Item IV-B May 9, 2013 Human Capital Plan

Finance & Administration Committee Information Item IV-B May 9, 2013 Human Capital Plan Finance & Administration Committee Information Item IV-B May 9, 2013 Human Capital Plan Page 56 of 71 Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information

More information

Emerging trends in Human Resources Management

Emerging trends in Human Resources Management Emerging trends in Human Resources Management Robert c. myrtle, dpa Director, executive master of leadership Professor of public administration, and Professor of gerontology Session Outcomes: Discover

More information

PeopleSoft HCM 9.2. Interaction Hub. by Information. Copyright 2013, Oracle and/or its affiliates. All rights reserved.

PeopleSoft HCM 9.2. Interaction Hub. by Information. Copyright 2013, Oracle and/or its affiliates. All rights reserved. PeopleSoft HCM 9.2 Key Concepts Intuitive Usability Redefining How Work Gets Done Efficient Workcenters and Dashboards Continuing Web 2.0 User Experience Strengthened Self Service Experience Next Generation

More information

Linking Business Strategy and Human Resources Management

Linking Business Strategy and Human Resources Management 2001 Center for Effective Organizations, University of Southern California Linking Business Strategy and Human Resources Management Edward Lawler Center for Effective Organizations Marshall School of Business

More information

Fully in Control. Management Information. Pomerantz can customize virtually any type of report to meet your productivity requirements.

Fully in Control. Management Information. Pomerantz can customize virtually any type of report to meet your productivity requirements. Pomerantz Can Improve [ Productivity] To help improve your productivity, look to Pomerantz. The Productivity Analysis Report measures daily and weekly goals. The Daily Labor Productivity Report is a valuable

More information

General Government Program Human Resources Department

General Government Program Human Resources Department General Government Program Human Resources Department General Government Program includes the services and activities of four City departments and one service area: City Manager s Office Finance Department

More information

Best Practices in Workforce Demand Forecasting

Best Practices in Workforce Demand Forecasting Best Practices in Workforce Demand Forecasting The Vision for Intelligent Performance TM In 1997, Dr. Jac Fitzenz published the book The Eight Practices of Exceptional Companies based on his studies at

More information

Partnering with a Total Rewards Provider

Partnering with a Total Rewards Provider CHAPTER 8 Partnering with a Total Rewards Provider changing market expectations place businesses under constant pressure to raise performance. So all eyes often turn to human resources (HR) to increase

More information

Speaker. Joni Pulido-Ferrier Value Advisor Expert HR Line of Business Value Engineering Australia, Pacific Japan, SAP

Speaker. Joni Pulido-Ferrier Value Advisor Expert HR Line of Business Value Engineering Australia, Pacific Japan, SAP Speaker Joni Pulido-Ferrier Value Advisor Expert HR Line of Business Value Engineering Australia, Pacific Japan, SAP 2 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All

More information

Managing HR on a Global Scale

Managing HR on a Global Scale Survey Highlights Managing on a Global Scale Findings From Hewitt s 2009 Global Study What does it mean to be a global organization? As companies large small continue to exp their global footprint, the

More information

Human Resources. City Manager's Office. HR - Organization & Employee Effectiveness. Human Resources - Employee & Labour Relations

Human Resources. City Manager's Office. HR - Organization & Employee Effectiveness. Human Resources - Employee & Labour Relations Human Resources provide services that contribute to the effective management of Toronto s human capital. Human Resources also encompass a Human Resources Planning function to address areas of organizational

More information

General Staffing Temporary Work Services. Adecco Ukraine

General Staffing Temporary Work Services. Adecco Ukraine General Staffing Temporary Work Services Adecco Ukraine Adecco Group and Adecco Ukraine Overview Adecco Group: FY 2010 HIGHLIGHTS Adecco Ukraine: World s largest HR company Revenues of EUR 18.7 billion

More information

Maximizing Your Operational Effectiveness: HR Technology and Service Delivery. Ryan McDaniel William Bonner Kurt Dorschel

Maximizing Your Operational Effectiveness: HR Technology and Service Delivery. Ryan McDaniel William Bonner Kurt Dorschel Maximizing Your Operational Effectiveness: HR Technology and Service Delivery Ryan McDaniel William Bonner Kurt Dorschel Speakers Ryan McDaniel Ryan has worked with more than 20 educational and healthcare

More information

Human capital is typically the first or second

Human capital is typically the first or second Assessing Rewards Effectiveness: A Survey of Rewards, HR and Line Executives Human capital is typically the first or second largest financial expenditure most organizations make, and senior executives

More information

HRM. The importance of HRM. Why Human Resource Management (HRM) is important for organizations today to make

HRM. The importance of HRM. Why Human Resource Management (HRM) is important for organizations today to make HRM The importance of HRM Why Human Resource Management (HRM) is important for organizations today to make their Human Resource into a competitive advantage Mr. CHUOP Theot Therith (2009), MBA, BIT, DPA

More information