Documentation. OpenScape Voice OpenStage 20 E SIP, OpenStage 20/20 G SIP. User Guide. Communication for the open minded. V1 R3.x V1 R4.

Transcription

1 Documentation OpenScape Voice OpenStage 20 E SIP, OpenStage 20/20 G SIP User Guide Communication or the open minded V1 R3.x V1 R4.x Siemens Enterprise Communications

2 Important inormation Important inormation Q For saety reasons, the teephone shoud ony be suppied with power: using the origina power suppy unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or in a LAN with PoE (Power over Ethernet), which compies with the IEEE 802.3a standard. Never open the teephone or a key modue. Shoud you encounter any probems, contact the responsibe service personne. Use ony origina Siemens accessories. The use o other accessories may be hazardous and wi render the warranty, extended manuacturer s iabiity and the CE marking invaid. Trademarks The device conorms to the EU directive 1999/5/EC as attested by the CE marking. A eectrica and eectronic products shoud be disposed o separatey rom the municipa waste stream via designated coection aciities appointed by the government or the oca authorities. Proper disposa and separate coection o your od appiance wi hep prevent potentia damage to the environment and human heath. It is a prerequisite or reuse and recycing o used eectrica and eectronic equipment. For more detaied inormation about disposa o your od appiance, pease contact your city oice, waste disposa service, the shop where you purchased the product or your saes representative. The statements quoted above are ony uy vaid or equipment which is instaed and sod in the countries o the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other reguations regarding the disposa o eectrica and eectronic equipment. 2

3 Important inormation Location o the teephone The teephone shoud be operated in a controed environment with an ambient temperature between 5 C and 40 C. To ensure good speakerphone quaity (OpenStage 20/20 G ony), the area in ront o the microphone (ront right) shoud be kept cear. The optimum speakerphone distance is 50 cm. Do not insta the teephone in a room where arge quantities o dust accumuate; this can consideraby reduce the service ie o the teephone. Do not expose the teephone to direct sunight or any other source o heat, as this is iabe to damage the eectronic components and the pastic casing. Do not operate the teephone in damp environments such as bathrooms. Product support on the internet Inormation and support or our products can be ound on the Internet at: Technica notes, current inormation about irmware updates, requenty asked questions and ots more can be ound on the Internet at: 3

4 Contents Important inormation Trademarks Location o the teephone Product support on the internet Genera inormation About this manua Symbos used in the manua Service Intended use Teephone type Speakerphone quaity and dispay egibiity Getting to know your OpenStage phone The user interace o your OpenStage 20 E/20/20 G SIP Ports on the underside o the phone Using network ports more eicienty Keys Function keys Audio keys way navigator Keypad Dispay Ide mode Records Messages Cas Program/Service menu User settings Administration Contro and monitoring unction

5 Basic unctions Secure voice transmission Answering a ca Answering a ca via the handset Answering a ca via the oudspeaker (speakerphone mode) Directed pickup Accept ca Picking up the hed ca: Switching rom handset to speakerphone mode Switching rom speakerphone mode to the handset Open istening Activating/deactivating the microphone Ending a ca Group ca Making cas O-hook diaing On-hook diaing Immediate diaing Diaing using the hot or warm ine unction Redia Consuting a second party Switching to the hed party (aternating) Connecting parties Ca orwarding Programming ca orwarding Activating/deactivating ca orwarding Activating ca orwarding or a cas Ca orwarding chain Caback Requesting caback Responding to a caback Permitting caback on busy/no repy Caing back missed cas

6 Enhanced phone unctions Incoming cas Deecting a ca Rejecting a ca Coniguring ca orwarding Pacing a ca on hod Ca waiting (second ca) Transerring a ca CTI cas Making cas Diaing a phone number rom a ist Using autodia deay Conerence Loca conerence System-based conerence Ca ists Dia entry Deete a entries Privacy/security Deactivating the ringer Do not disturb Activating/deactivating "Do not disturb" Aowing "Do not disturb" Security User password Phone ocking Mobiity Mobiity scenarios Logging on and o at the same phone Logging on and o at dierent phones Logging on and o at the same phone Logging on to the phone Logging o rom the phone Logging on at dierent teephones Logging on with orced ogo at a remote phone Logging on with orced, deayed ogo at a remote phone

7 OpenScape Voice unctions Making anonymous cas Deactivating Activating Temporariy activating anonymous caing or the next ca Temporariy deactivating anonymous caing or the next ca Creating a ist or seective cas For ca acceptance For ca rejection Anonymous cas Rejecting Accepting Using abbreviated diaing Ca tracing Hunt group unctions Making a ine busy Marking the ast ine in the hunt group chain Reachabiity Seria ca Parae ca Parking a ca Ca park Unparking Sient Monitoring Active sient monitoring Muted sient monitoring Code tabe or OpenScape Voice unctions Individua phone coniguration Dispay Adjusting the dispay to a comortabe reading ange Setting contrast Date and time Setting the time Setting the date Setting dayight saving time Automatic dayight saving time Time dispay ormat Date dispay ormat Audio Voumes Settings Tone and indication with an unsecured voice connection

8 Key cick Setting the anguage and country Seecting a anguage Locaity Network inormation Resetting user data Initiating the reset Ca recording Ca recording modes Expanations o recording Recordabe cas Non-recordabe cas Enhanced unctions: The oowing eatures are not supported: Recording tips Recording cas Using the ca recording eature Automatic ca recording Manua ca recording Ca recording with AutoStart Controing ca recording Consutation during ca recording Second ca during ca recording Ca recording whie aternating Your ca is paused and reconnected during the recording Setting up a conerence during recording Adding conerence participants during the recording Your ca is incuded in a conerence during the recording Web interace Genera Caing up the Web interace Administrator Pages User pages User menu Fixing probems Caring or your teephone Troubeshooting Contact partner in the case o probems Loca user menu Opening the user menu on the phone

9 User menu dispay Index

10 Genera inormation Genera inormation About this manua This document contains genera descriptions o the technica options, which may not aways be avaiabe in individua cases. The respective eatures must thereore be individuay deined in the terms o the contract. I a particuar unction on your phone is not avaiabe to you, this may be due to one o the oowing reasons: The unction is not conigured or you or your teephone. Pease contact your system support representative. Your communications patorm does not eature this unction. Pease contact your Siemens saes partner or inormation on how to upgrade. This user guide is intended to hep you amiiarize yourse with OpenStage and a o its unctions. It contains important inormation on the sae and proper operation o your OpenStage phone. These instructions shoud be stricty compied with to avoid operating errors and ensure optimum use o your mutiunctiona teephone in the network. These instructions shoud be read and oowed by every person instaing, operating or programming an OpenStage phone. This user guide is designed to be simpe and easy to understand, providing cear step-by-step instructions or operating your OpenStage phone. Administrative tasks are deat with in a separate manua. The Quick Reerence Guide contains quick and reiabe expanations o requenty used unctions. Symbos used in the manua Settings Operations and settings that can be made both at the phone and over the Web interace are indicated by an icon and page reerence. V For your own protection, pease read the section deaing with saety in detai. Foow the saety instructions careuy in order to avoid endangering yourse or other persons and to prevent damage to the unit. is a reerence to an operation or setting perormed directy on the phone z is a reerence to an operation or setting perormed via the Web-interace 10

11 Genera inormation Ca recording. Switch on recorder (standby mode) ~ Switch o recorder / Start Stop recording Service The Siemens service department can ony hep you i you experience probems or deects with the phone. Shoud you have any questions regarding operation, your speciaist retaier or network administrator wi gady hep you. For queries regarding connection o the teephone, pease contact your network provider. I you experience probems or deects with the phone, pease dia the service number or your country. Intended use The OpenStage phone is a desktop unit designed or voice transmission and or connection to the LAN. It can aso be used as a workstation device. Any other use is regarded as unauthorized. Teephone type The phone name data can be ound on the name pate on the base o the device; The exact product name and seria number are speciied here. Speciic detais concerning your communications patorm can be obtained rom your service technician. Pease have this inormation ready when you contact our service department regarding auts or probems with the product. Speakerphone quaity and dispay egibiity To ensure good speakerphone quaity (OpenStage 20/20 G ony), the area in ront o the teephone (ront right) shoud be kept cear. The optimum distance is approx. 50 cm. Proceed as oows to optimize dispay egibiity: Turn the phone to tit the dispay. This ensures you have a ronta view o the dispay whie eiminating ight reexes. Adjust the contrast as required page

12 Getting to know your OpenStage phone Getting to know your OpenStage phone The oowing sections describe the most requenty used operating eements and the dispays on your OpenStage phone. The user interace o your OpenStage 20 E/20/20 G SIP OpenStage 20 E and OpenStage 20/20 G are identica apart rom the additiona speakerphone mode oered by OpenStage 20/20 G You can make and receive cas as norma using the handset. 2 The tit-and-swive dispay provides intuitive support or teephone operation (two ines with up to 33 characters each). The unction keys aow you to ca up the most requenty used 3 unctions during a ca (e.g. Disconnect) page O maibox key and N menu key Audio keys are aso avaiabe, aowing you to optimay conigure the audio eatures on your teephone page 15. Using the 3-way navigator, you can convenienty navigate through the appications on your teephone page 16. The keypad can be used to enter phone numbers and text page

13 Getting to know your OpenStage phone Ports on the underside o the phone Power suppy unit (i necessary) PC Network switch Loca cabe type Handset Properties o your OpenStage 20 E/20/20 G SIP OpenStage 20 E G LCD dispay, 24 x 2 characters ; ; ; Fu-dupex speakerphone unction - ; ; 10/100 Mbps Ethernet switch page 14 ; ; Mbps Ethernet switch page ; Wa mounting ; ; ; 13

14 Using network ports more eicienty Getting to know your OpenStage phone OpenStage 20 E/20 has a buit-in 10/100 Mbps Ethernet switch. The OpenStage 20 G has a 1000 Mbps Ethernet switch.this means that you can connect a PC to the LAN directy via the phone. The teephone-pc connection option must irst be activated on the teephone by service personne. Network switch OpenStage 20 E/20/20 G SIP PC Using this connection option saves one network port or each switch used and requires ewer or shorter network cabes when arranged correcty. 14

15 Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed s End (disconnect) ca., Saved number redia (ast number diaed). r Button or ixed ca orwarding (with red LED key). Key Function when key is pressed N Open the phone s main menu (with red LED key). O Open the menu or voicemai or missed cas (with red LED key). Audio keys Key Function when key is pressed Activate/deactivate the microphone (OpenStage 20/20 G ony; p aso or speakerphone mode/with red LED). - Set voume ower and contrast brighter. n Turn speaker on/o (with red LED key). + Set voume ouder and contrast darker. 15

16 Getting to know your OpenStage phone 3-way navigator Remove the protective im rom the ring around the 3-way navigator beore using the phone. With this contro, you can manage most o your phone s unctions, as we as its dispays. Operation Press the $ key. Press the % key. Functions when key is pressed In ide mode: Open the ide menu page 19 In ists and menus: Scro down In ists and menus: Scro up Press the i key. Conirm input Perorm action 16

17 Getting to know your OpenStage phone Keypad You can ony use the digits 1 to 9 and 0 as we as the * and # characters when diaing a number. To deete digits, seect the "back" unction on the navigator, and conirm with i. In situations where text input is possibe, or exampe, when entering the user password, you can aso use the dia keys to enter text in addition to the digits and specia characters mentioned. To do this, press the numerica keys repeatedy. Exampe: To enter the etter "h", press the number 4 key on the keypad twice. When entering text, a characters avaiabe or the key pressed and the character seected are briey dispayed. Character overview (depends on the current anguage setting) Key 1x 2x 3x 4x 5x 6x 1 ] 1 2 a b c 2 ä 3 d e 3 4 g h i 4 5 j k 5 6 m n o 6 ö 7 p q r s 7 ß 8 t u v 8 ü 9 w x y z ( [1] [2] [1] Next etter in upper case (active or maximum one second) [2] Switch to digit input ).,?! " - ( / : _ 17

18 Getting to know your OpenStage phone Muti-unction keys Key Function during text input Function when hed down ) Write specia characters. Activate/deactivate ringtone. ( Aphabetic abeing o dia keys is aso useu when entering vanity numbers (etters associated with the phone number s digits as indicated on the teephone spe a name, e.g PATTERN = ). Text editor Switch between upper and ower case Activate the teephone ock. Additiona options are avaiabe in the text editor. This is used when programming a orwarding destination, or exampe. In this way, you can, or exampe, move the cursor reey and copy or insert text. You can seect urther editor unctions via the cick whee, and conirm each one using i: OK: Appies changes and coses the editor Deete: Deetes characters rom right to et Cance: Discards changes and exits the editor Mode (here ( can aso be used to switch): 123: Digits ony ABC: Upper-case etters ony Abc: First etter in upper case, subsequent etters in ower case abc: Lower case etters ony Move cursor et: Moves the cursor to the et Move cursor right: Moves the cursor to the right Copy: Copies the entire content to the cipboard Paste: Inserts the entire content rom the cipboard to the cursor position 18

19 Getting to know your OpenStage phone Dispay Your OpenStage 20 E/20/20 G SIP comes with a tit-and-swive back-andwhite LCD dispay. Adjust the tit and contrast to suit your needs ( page 103). Ide mode I there are no cas taking pace or settings being made, your OpenStage 20 E/20/20 G SIP is in ide mode. Exampe: Press the O key to return to the ide dispay again, or exampe, rom a ca ist ( page 21). To return to the ide dispay again rom the Service menu ( page 22), press the N key. Time 10:29 SO : Date Open the ide menu Own phone number Ide menu When in ide mode, press a key on the 3-way navigator page 16 to dispay the ide menu. You can ca up various unctions here. Entries may vary. The ide menu may contain the oowing entries: Redia? Ringer o? Do not disturb on? Mobie ogon? Cance cabacks? Directed pickup Back? Icons in the ide dispay In the irst ine, the time, weekday, and date are dispayed in addition to icons or dierent situations and switches: Icon Expanation The ring tone is deactivated. The phone ock is activated. The "Do not disturb" unction is activated. 19

20 Getting to know your OpenStage phone Icon Expanation New entries have been added to the ca ists. Loca ca orwarding is active. 20

21 Getting to know your OpenStage phone Records Entries in the ca ist and messages in your maibox system (i conigured) are known as records. The LED on the O page 15 key ights up to signa new missed cas. Press the O key and use the cick whee to seect the required submenu. Messages Cas You can use the cick whee to navigate through the menus as described on page 16. Messages I conigured (contact the reevant service personne), this provides you with access to your maibox system e.g. HiPath Xpressions. I your system is appropriatey conigured, activating this unction cas the maibox. Foow the voice maibox instructions. Cas This ist appears as soon as you receive new missed cas i you seect the option Cas in the Records menu. You can then scro up or down to reach the Cas menu. The oowing cas or ca attempts are ogged as ca ists: Missed: Missed cas Diaed: Diaed cas (with or without connection) Received: Answered cas Forwarded: Forwarded cas The number o missed cas and unchecked cas is shown on the ide dispay. Ca ists Each ca ist may contain up to 30 entries. Once this imit is reached, the odest entry in the og is deeted. Mutipe cas rom the same number are ony isted once. The oowing data is saved, e.g. or missed cas: Phone number/name depending on avaiabe data. Number o ca attempts. The date and time o the ast ca attempt rom each user isted. Entries can ony be saved i the caer ID is dispayed as a name, number or both. I the caer ID is not transerred, the ca is saved as "Unknown". You can deete a the entries rom the respective ca ist page 75. Ater seecting an entry, you can dia it immediatey by conirming page

22 Getting to know your OpenStage phone Program/Service menu You can make oca settings here. Press the N key and conirm the User menu. I conigured, enter and conirm your persona user password. You can use the cick whee to navigate through the menus as described on page 16. Once the admin password has been entered, the Admin menu is avaiabe to the reevant service personne. User settings In the User menu, settings options are provided that aow you to adapt the teephone to your individua requirements. Seect one o the oowing menus with the cick whee: "Date and time" page 104 "Audio" page 108 "Coniguration" e.g. page 77 or page 49 "Phone" page 103 "Locaity" page 108 "Security" page 78 or page 80 "Network inormation" page 118 "Reset" page 119 I you are in one o these menus or submenus, depending on the situation, you have the oowing options to eave the menus: Save & Exit (I you have made a setting and want to keep it) Exit (Discard Changes) (I you have made a setting which you do not want to use ater a or i you do not want set any o the options) Back (I you want to eave the main menu or submenu) Press and hod the $ key to access the option to eave the menu. You exit the menu by pressing the N key and return to ide mode page 19. Interrupting editing in the menu You can interrupt editing in the menu, or exampe, to ca someone or to answer a ca. Then press the N key. This takes you back to the point in the menu rom which you exited. This is however ony possibe or a imited period which is by service personne using the inactivity timeout setting. I the conigured time expires, you need to reenter your password when opening the menu and manuay go to the required point in the menu. Interrupting the editing: By pressing the N key you interrupt the editing, eave the menu and return to ide mode page 19. I you receive a ca during editing and you answer it, you automaticay change to the ca view. To go back to editing mode in the menu, press the N key again. 22

23 Getting to know your OpenStage phone Network inormation Inormation about the IP address or name which was assigned to the phone in the network and thereore the HTML address o the web interace. V View inormation on the phone page 118 Contact your service personne or reer to the OpenStage Administration Manua or more on the network inormation vaues isted here. V Perorm reset Persona settings made via the teephone menu or the web interace can be reset to actory settings. page 119 Administration You can access the administration area via the "Admin" unction and by entering the administration password. Reer to the administration manua suppied with your phone or more detaied inormation on this topic. Contro and monitoring unction A contro or monitoring unction can be activated on your phone or service purposes by remote maintenance. Contro unction Service personne have the option to activate and deactivate eatures o the phone via remote maintenance. During maintenance the handset, microphone, oudspeaker and headset are deactivated. You are additionay inormed on the dispay that the contro unction is active. Monitoring unction In order to detect maunctioning o a phone or exampe, the service personne insta a monitoring unction. You can use your phone as norma during monitoring. However you wi irst be inormed about the operation with a message on the dispay and prompted to aow monitoring. I service personne have activated a unction on your phone, which continuousy transmits operating data to a server, you wi see the ashing icon in the upper dispay ine. 23

24 Basic unctions Basic unctions Pease read careuy the introductory chapter "Getting to know your OpenStage phone" page 12 beore perorming any o the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your service personne. I you ca a party or receive a ca rom a party over a secure connection, a padock icon 1 appears on the other party s row on your graphic dispay. You can opt to have voice connections that are no onger secure indicated by a brie aerting tone and a window with the message "Unencrypted ca" (see page 112). Answering a ca Your OpenStage phone rings with the tone signa set when an incoming ca is received. The ca is aso visuay signaed on the ca dispay. I transmitted, caing party inormation (name, phone number) appears on the dispay. I you have set a pattern meody page 109 or a ringtone page 109 on your phone, it is possibe that service personne preset a dierent ringtone or deactivates the ringtone, regardess o the ca type (e.g. an externa or interna ca). An incoming ca wi interrupt any ongoing teephone setting operations. When the ca ends, you can press the N key to return to the point in the menu structure where you were interrupted. 1. Cosed or secure or open or nonsecure voice communication 24

25 Basic unctions Answering a ca via the handset ^ i nec. + or - The phone is ringing. The caer is dispayed. Lit the handset. Set the ca voume. Answering a ca via the oudspeaker (speakerphone mode) Accept? or n i nec. + or - Speakerphone mode is ony avaiabe in OpenStage 20/20 G. The phone is ringing. The caer is dispayed. Conirm. The n key ights up. Press the key shown. The key ights up. The speakerphone unction is activated. Set the ca voume. Suggestions or using speakerphone mode: Te the other party that speakerphone mode is active. Adjust the ca voume whie speakerphone mode is active. The idea distance between the user and the phone in speakerphone mode is about 50 cm. 25

26 Basic unctions Directed pickup You can pick up a ca signaed at an absent coworker s phone. I a coeague has paced a ca on hod on their muti-ine phone you can aso pick up this ca. Accept ca Directed pickup? or. ^ or n Directed pickup? Prerequisite: You know the coworker s interna phone number and the unction is conigured or you in OpenScape Voice. A coworker s phone rings. Seect and conirm the option shown in the ide phone s context menu. Lit the handset. Press the key shown. j Enter and conirm the reevant phone s interna number. You are connected to the caing party either via the handset or in speakerphone mode. 26

27 Basic unctions Picking up the hed ca: Directed pickup? or. ^ or n Directed pickup? Prerequisite: Your coeague has paced a ca on "hod" on their muti-ine phone. You know the coworker s interna phone number and the unction is conigured or you in OpenScape Voice. Lit the handset. Press the key (ony OpenStage 20/20 G). j Enter and conirm the reevant phone s interna number. You are connected to your coeague s hed ca either via the handset or in speakerphone mode. 27

28 Basic unctions Switching rom handset to speakerphone mode Make note o the two dierent processes and activate as required page 111. Speakerphone mode is ony avaiabe in OpenStage 20/20 G. Prerequisite: You are conducting a ca via the handset and the microphone and oudspeaker unctions have been activated by service personne. n and \ Hod down the key and repace the handset. Then reease the key and proceed with your ca. n I, you do not have to hod down the oudspeaker key when repacing the handset to switch to speakerphone mode. Press the key shown. \ Repace the handset. Proceed with your ca. { or } A secure voice communication is indicated by a cosed padock icon on the graphic dispay; a nonsecure voice communication is indicated by an open padock icon on the graphic dispay (see aso page 24) 28

29 Basic unctions Switching rom speakerphone mode to the handset Speakerphone mode is ony avaiabe in OpenStage 20/20 G. ^ Prerequisite: You are conducting a ca in speakerphone mode. Lit the handset. The n key goes out. Open istening You can et other peope in the room join in on the ca. Let the other party know that you have turned on the oudspeaker. Prerequisite: You are conducting a ca via the handset. Activating n Press the key shown. Deactivating n Press the it key. Switch to speakerphone mode. n and \ Speakerphone mode is ony avaiabe in OpenStage 20/20 G. Hod down the key and repace the handset. Then reease the key and proceed with your ca. 29

30 Basic unctions Activating/deactivating the microphone To prevent the other party rom istening in whie you consut with someone in your oice, you can temporariy switch o the handset microphone or the handsree microphone (OpenStage 20/20 G ony). Prerequisite: You are conducting a ca. Deactivating the microphone p Press the key shown. The key ights up. Activating the microphone p Press the it key. Disconnect? s or m or Ending a ca Press the key shown. I you are conducting a ca via the handset: \ Repace the handset. or In speakerphone mode: n Press the it key. 30

31 Basic unctions Group ca Your service personne can incorporate mutipe teephones in a ca pickup group. I your teephone beongs to a pickup group, you can aso accept cas intended or other members o the group. A group ca is dispayed on the phone. Service personne may have made the oowing settings or signaing: Teephone status Ring on group ca = Yes Ringer on Sient Ringtone Loudspeaker in Connection Handset Handset Open istening Open istening Speakerphone mode Ringtone Loudspeaker Beep Handset and oudspeaker Beep Loudspeaker Beep Loudspeaker Ringer o Sient Nothing Nothing in Connection Handset Nothing Beep Handset Handset Open istening Open istening Speakerphone mode Beep Handset and oudspeaker Beep Loudspeaker Beep Loudspeaker Ring on group ca = No Beep Loudspeaker Beep Handset Beep Handset and oudspeaker Beep Loudspeaker Beep Loudspeaker Beep Handset and oudspeaker Beep Loudspeaker Beep Loudspeaker The voume settings can be ound rom page

32 Basic unctions Further service personne settings or group cas: The group ca can be picked up both by iting the handset and via the "Pickup ca" menu option. The group ca be picked up via the "Pickup ca" menu option but not by just iting the handset. A group ca is waiting is dispayed with Pickup: Caer or: Station Pickup ca? or ^ Picking up a group ca The pop-up menu opens: Conirm. Lit the handset (ony i the appropriate unction is set by your service personne) Ignoring a group ca Ignore? The phone stops signaing the group ca. 32

33 Basic unctions Making cas I you seected the option "Busy When Diaing" page 69, you wi not be interrupted by an incoming ca. In this case, the caer hears the busy signa. Dia Redia {1} ##? ^ j or O-hook diaing Lit the handset. Enter the station number. Conirm or wait unti the dia deay expires (see page 67). Conirm. ## represents the ast number diaed. The connection is set up. I you are using a dia pan and Immediate diaing is set (see page 35), diaing is automaticay perormed as soon as the character string entered matches an entry in the dia pan. 33

34 Basic unctions Redia {1} ##? Dia n j i or j On-hook diaing The connection is set up with on-hook diaing via the oudspeaker (speakerphone mode; ony OpenStage 20/ 20 G). Press the key (ony OpenStage 20/20 G). Enter the station number. Press or wait unti the dia deay expires (see page 67). Conirm. ## represents the ast number diaed. First enter the number First enter the number. The oudspeaker key iuminates when you enter the irst digit. Enter the station number. Conirm or wait unti the dia deay expires (see page 67). The connection is set up. I you are using a dia pan and Immediate diaing is set (see page 35), diaing is automaticay perormed as soon as the character string entered matches an entry in the dia pan. 34

35 Basic unctions User z N i nec.j Immediate diaing Immediate diaing shoud ony be activated i service personne has conigured and approved a dia pan. Immediate diaing is deactivated by deaut. For this reason ater entering the number you must either conirm the "Dia" option or wait unti the dia deay expires to set up the connection. I Immediate diaing is conigured, your ca is automaticay diaed as soon as the string entered matches an entry in the dia pan. Activating or deactivating immediate diaing You can aso conigure this setting via the web interace page 129. Press the key shown. Conirm. Enter and conirm the user password. Coniguration Outgoing cas? Conirm. Immediate diaing = No m Yes Option = Save & Exit Seect and conirm the option shown to activate the immediate diaing unction. Seect the option shown and conirm twice. 35

36 Basic unctions Diaing using the hot or warm ine unction Your service personne can conigure a hot or warm ine or your phone. I you it the handset o the phone or press the oudspeaker key (ony OpenStage 20/20 G) with a hot ine immediatey or with a warm ine ater a deined period o time, a number speciied by service personne is diaed. Exampes: The phone in the it immediatey dias the reception number. The phone at a patient s bed dias the ward number e.g. ater a minute i no other number is diaed. 36

37 Basic unctions Redia Rediaing rom the ca ist Nies, Bohr, Press the key shown. You are automaticay directed to the Diaed ist in the Cas menu (see page 21). You are automaticay directed to the Missed ist in the Cas menu i a there are any new cas, see page 21. I you press the key again, you are branched to the Diaed ist :06 Seect and conirm the entry you want. Dia Redia {1} ##? Redia {1} ##? ^ or n { or } Conirm. The phone number associated with the ist entry is diaed. Rediaing rom the dispay diaog Lit the handset. Press the key (ony OpenStage 20/20 G). Conirm. The ast phone number entered is diaed. Rediaing rom the ide menu The ast phone number entered is diaed. A secure voice communication is indicated by a cosed padock icon on the graphic dispay; a nonsecure voice communication is indicated by an open padock icon on the graphic dispay (see aso page 24) 37

38 Basic unctions Consut? Consuting a second party You can ca a second party whie a ca is in progress. The connection to the irst party is paced on hod. Prerequisite: You are conducting a ca. Konerenz starten Disconnect & return? or j Start conerence Seect and conirm the option shown in the context menu or the ca connection when you intend to set up a conerence with the new participant. Enter and conirm the second party s phone number. I you want to use a ca ist or the consutation, seect Hod in the context menu instead o Consut and then seect the required ca ist ( page 66). Aternativey you can seect a ca ist without using the Hod unctions - the active ca is automaticay paced on Hod. Ending or canceing a consutation ca The ca with the irst party is resumed. Switching to the hed party (aternating) Aternate? Disconnect & return? Prerequisite: You are conducting a consutation ca. In the irst dispay ine, the phone number or name and the duration o the active connection are dispayed. You can switch back and orth between two subscribers by repeatedy seecting and conirming "Aternate". Ending an aternate operation The active ca is disconnected and the hed ca is restored. 38

39 Basic unctions Connecting parties Compete Xer? You can connect the irst party with the party you consuted, cearing down your connection to both parties in the process. Prerequisite: You are conducting a consutation ca page 38 and ca joining is aowed page 39. The active and hed cas are joined. You are disconnected rom the ca. or Connect by hanging up ] or n Repace the handset or, i you are in speakerphone mode (OpenStage 20/20 G ony), press the oudspeaker key. The other two parties are now connected to one another. User z N i nec.j Aowing ca joining You can aso conigure this setting via the Web interace page 129. Press the key shown. Conirm. Enter and conirm the User password. Coniguration Connected cas? Aow ca joining = Yes Yes Option = Save & Exit Seect the option shown and conirm twice. 39

40 Basic unctions Ca orwarding You can orward cas or your phone to another phone. Prerequisite: The ca orwarding unction is programmed ( page 41). Three orwarding conditions can be programmed in the orwarding menu: A Cas Busy On no repy Because o its direct impact, "A Cas" ca orwarding has the highest priority oowed by "No repy" and "Busy". I active, "A Cas" ca orwarding is indicated on the graphic dispay when the phone is ide. The Forwarding key aso ights up. Forwarded cas can be ogged in a ca ist (see page 21). The Edit ca orwarding menu oers you three Destination options. These destination options are assigned to the orwarding types. A cas (o/on) Destination Busy (o/on) Destination No repy (o/on) Destination One phone number may aready be assigned to each destination. The destination option coud then be Destination 12345, or instance. 40

41 Basic unctions Edit ca orwarding Destination = Edit avourites r Programming ca orwarding Saving destination phone numbers or ca orwarding You can save up to ive destination phone numbers or ca orwarding. These destination phone numbers can then be assigned dierent orwarding types. You can then enabe one o the orwarding types ( page 43). Press the key shown. You can aso enter the ca orwarding settings via the user menu ( page 51). Seect the destination option or one o the oowing orwarding types: A cas Busy No repy Conirm the destination seected. You can use each o the three Destination options to save destination phone numbers or the reevant orwarding type. Destination 1 = Option = Save & Exit j Enter and conirm the destination phone number. Deine additiona destination phone numbers or destination 2 to 5, as necessary. Seect the option shown and conirm twice. 41

42 Basic unctions Edit ca orwarding z r Assigning a destination phone number to a ca orwarding instruction You can aso conigure this setting via the Web interace page 129. Press the key shown. Within three seconds: Destination = Seect the destination option or one o the oowing orwarding types: A cas Busy No repy Conirm the destination seected. Seect and conirm a destination number rom the ist. Option = Save & Exit Edit ca orwarding z r Seect the option shown and conirm twice. Deining the ring duration beore ca orwarding on no repy You can deine how oten the phone shoud ring beore the "No repy" orm o ca orwarding activates. This setting is ony avaiabe i the "Server eatures" unction was deactivated by the service personne. You can aso conigure this setting via the Web interace page 129. Press the key shown. Within three seconds: Duration m j Enter a vaue or the duration. Option = Save & Exit Seect the option shown and conirm twice. 42

43 Basic unctions Edit ca orwarding A cas Busy No repy z r or or Activating/deactivating ca orwarding You can aso conigure this setting via the Web interace page 129. Prerequisite: At east one destination phone number is programmed ( page 42). Press the key shown. Within three seconds: Seect the appropriate ca orwarding type. On Seect and conirm "On" or "O". Option = Save & Exit Seect the option shown and conirm twice. 43

44 Basic unctions Accept Accept r or r or Activating ca orwarding or a cas Use the r unction key to activate ca orwarding or a cas. Prerequisite: There is at east one orwarding destination programmed page 41. Press the key shown. Wait three seconds. Conirm. The r key ights up. Ca orwarding is activated. I the phone is ide, the ca orwarding icon K appears in the second dispay ine with the destination phone number. Deactivating ca orwarding or a cas Press the it key. Wait three seconds. Conirm Ca orwarding is deactivated. Ca orwarding chain Sometimes cas to a station are orwarded to another station which aso has ca orwarding or DND activated. This can create a ca orwarding chain consisting o severa teephones where the ast member o the chain is your phone. A popup window opens on your phone s screen with the oowing inormation: Who is caing Who orwarded irst or ast. The reason or the orwarding is dispayed by an icon. You can set whether the station that orwarded irst or ast is dispayed (see page 52). 44

45 Basic unctions Caback You can request a caback i the station caed is busy or i nobody answers. You receive a caback when the other party s ine becomes ree. This option must be activated by your service personne. Requesting caback Ca back? Cance ca backs? m Prerequisite: The station caed is busy or nobody answers. Deeting caback requests You can deete schedued caback requests i you no onger need to return a ca, or exampe, at the end o the working day. Prerequisite: At east one caback was requested. The phone is ide. Disconnect? m A caback requests are deeted. 45

46 Basic unctions Accept Reject? Deect? m j Responding to a caback Prerequisite: A caback was requested. Your phone rings and the station inormation appears on the screen. Accepting a caback Rejecting a caback The caback request is deeted. The caer hears the busy signa. The caer s phone number is added to the missed cas ist. Forwarding a caback Enter and conirm the phone number. 46

47 Basic unctions User z N i nec.j Permitting caback on busy/no repy You can aso conigure this setting via the Web interace page 129. Press the key shown. Conirm. Enter and conirm the user password. Coniguration Outgoing cas? Conirm. Caback: busy = No Caback: no repy = No or Yes Seect and conirm to activate the caback unction. Option = Save & Exit Seect the option shown and conirm twice. 47

48 Basic unctions Caing back missed cas O Cas received whie you are absent are indicated by a message on the ide dispay ( page 19). The O unction key aso ights up. Missed cas are ogged in the missed cas ist. This ist provides inormation on the missed ca and ets you ca back the number directy (ca ists page 21). Press the key shown. Cas m Missed Nies, Bohr :06amm Seect and conirm the entry you want. Dia Conirm The phone number associated with the entry is diaed. 48

49 Enhanced phone unctions Enhanced phone unctions Incoming cas Deecting a ca Deect? m Using ca deection Prerequisite: An incoming ca is dispayed or signaed or j I a destination phone number is stored ( page 49), you can seect and conirm it. The ca is deected. I you did not set a phone number when programming ca deection, you are now prompted to enter a destination phone number or ca deection. Enter and conirm the destination phone number. The ca is deected. User z N i nec.j Permitting ca deection You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Incoming cas Deecting? Aow deection = No Yes Conirm. 49

50 Enhanced phone unctions Deaut destination = Option = Save & Exit j Enter and conirm the phone number to which the station shoud be deected. Entering a destination phone number is not mandatory when ca deection is active. I you want to deect an incoming ca, you are prompted to enter a destination phone number i there is none stored. Seect the option shown and conirm twice. Reject? Rejecting a ca You can reject an incoming ca. Prerequisite: An incoming ca is dispayed or signaed. The caer hears a busy signa. I the rejected caer s phone number is transmitted, it is saved in the ca ist. You can then ca this party back at a ater time. 50

51 Enhanced phone unctions User z N i nec.j Coniguring ca orwarding You can aso enter the ca orwarding settings via the Forwarding key ( page 41). You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Incoming cas Forwarding? Settings? Coniguring orwarding For a description o the settings, see chapter Ca orwarding page

52 Enhanced phone unctions Setting aerts Aterts Use the Ca orward aerts menu to enabe and disabe visua and audibe aerts or ca orwarding (not possibe with the Forwarding key). Visua aerts= No Yes Audibe aerts= No or. Seect and conirm "Yes" or "No". Yes Forwarding Party or. m Dispay ast Seect and conirm "dispay irst" or "dispay ast." Option = Save & Exit Hod? Seect the option shown and conirm twice. Pacing a ca on hod You can use this unction to pace an ongoing ca on hod, or instance, to prevent the other party overhearing a conversation with a coeague in the same room. Prerequisite: You are conducting a ca. Reconnect? Retrieving a hed ca Hed ca wait status Ater pacing a ca on hod, you can repace the handset and then decide i the ca shoud be retrieved or disconnected. 52

53 Enhanced phone unctions Prerequisite: You paced a ca on hod and repaced the handset. Retrieve hed ca? Disconnect? User or z N i nec.j Seect and conirm the option shown to resume the ca in speakerphone mode. Seect and conirm the option shown to disconnect the ca. The hed ca is signaed as an incoming ca ater a speciied period o time. Activating/deactivating the hod reminder tone You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Connected cas? Aow hod rem. = No Yes Option = Save & Exit Seect the option shown and conirm twice. 53

54 Enhanced phone unctions User z N i nec.j Setting the hod reminder time Use the "Hod reminder" unction to set the time ater which you want to receive an automatic reminder about a hed ca. The minimum vaue is 1, that is, the reminder is output ater one minute. The maximum vaue is 15 minutes. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Connected cas? Hod rem. deay=3 Option = Save & Exit j Enter a vaue between 1 and 99 in the input mask and conirm. Seect the option shown and conirm twice. 54

55 Enhanced phone unctions User z N i nec.j Music on hod I the Music on hod option is active, music is payed back when you are paced on hod by another party. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Connected cas? Music on hod Seect and conirm the option shown Yes Option = Save & Exit Seect the option shown and conirm twice. 55

56 Enhanced phone unctions Accept Disconnect & return? Ca waiting (second ca) You can accept a second incoming ca in the course o an ongoing ca. The caer hears the on-hook signa whie you hear a ca-waiting signa tone. A be appears on the dispay and next to it the phone number o the caer is shown. You can ignore or accept the second ca. Beore you accept the second ca, you can end the irst ca or pace it on hod or subsequent retrieva. You can bock the second ca or the signa tone ( page 59). Accepting a second ca Prerequisite: You are conducting a ca and ca waiting is aowed ( page 59). You can tak to the second party. The connection to the irst party is on hod. You can sti togge between an initia and second ca or initiate a conerence Consutation ca rom second ca I the second ca is your active ca you can initiate a consutation ca rom it. From a consutation ca in the second ca you can initiate a conerence togge between the second ca and a consutation ca transer a ca disconnect the cas again During a consutation in the second ca, the irst ca is parked and can ony be unparked when the consutation or second ca ends or these cas were connected. Disconnect second ca The ca to this station is disconnected and the ca to the irst station is reconnected. 56

57 Enhanced phone unctions Ignore? Reject? Ignoring second ca Prerequisite: You are conducting a ca and ca waiting is aowed ( page 59). The caer sti hears the on-hook signa. You can subsequenty Accept, Reject or Deect the second ca. Whie the ignored second ca continues to wait, rom the active ca you can: make a consutation ca initiate a conerence togge between the consutation ca and your ca party transer a ca A third ca woud be rejected with the busy signa I you have disconnected the irst ca, the ignored second ca rings ike a norma ca. Rejecting a second ca Prerequisite: You are conducting a ca and ca waiting is aowed ( page 59). The second ca is rejected. The caer hears the busy signa. The caer s phone number is added to the missed cas ist. 57

58 Enhanced phone unctions Deect? Compete Xer m or j or Deecting a second ca Prerequisite: You are conducting a ca and ca waiting is aowed ( page 59). I a destination phone number is stored ( page 49), you can seect and conirm it. The ca is deected. I you did not set a phone number when programming ca deection, you are now prompted to enter a destination phone number or ca deection. Enter and conirm the destination phone number. The second ca is deected to the destination speciied. You are reconnected with the irst party. Connecting parties The other two parties are now connected to one another. You can now hang up or dia another number or instance. Connect by hanging up Prerequisite: Connecting by hanging up is activated (ask your service personne) and "Switch assignment" must be set to "Yes" ( page 60). Beore you can be connected by hanging up you must have togged at east twice ( page 38). ] or n Repace the handset or, i you are in speakerphone mode (OpenStage 20/20 G ony), press the oudspeaker key. The other two parties are now connected to one another. 58

59 Enhanced phone unctions z Aowing ca waiting You can aso conigure this setting via the Web interace page 129. User N i nec.j I the Ca waiting (second ca) unction is deactivated, a caer hears the busy signa i you are aready conducting a ca. Prerequisite: The option was programmed by your service personne. Press the key shown. Enter and conirm the user password. Coniguration Incoming cas? Handing? Aow ca waiting = No Yes Option = Save & Exit Seect the option shown and conirm twice. 59

60 Enhanced phone unctions User z N i nec.j Togging associate Set the "Togge associate" unction to Yes i you want to connect to a second or pickup ca by hanging up. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the User password. Coniguration Connected cas Togging associate Yes Seect and conirm the option shown in the context menu. Save & Exit 60

61 Enhanced phone unctions Bind transer ca? Transerring a ca You can transer your current ca to another party with or without consutation. Bind transer Prerequisite: You are conducting a ca. The options "Aow Ca Transer" and "Transer on Ring" were seected ( page 62). Start transer? Consutation? Dia j j Enter the phone number o the second party to whom you want to transer the ca. Conirm or wait unti the autodia deay expires. The dispay returns to ide oowing successu transer. Transerring with consutation You can announce a ca to a recipient beore transerring it. Prerequisite: You are conducting a ca. The options "Aow Ca Transer" and "Transer on Ring" were seected ( page 62). The ca is paced on hod. Enter the phone number o the party to whom you want to transer the ca. Conirm. 61

62 Enhanced phone unctions Compete Xer? User z N i nec.j I the party answers: Announce the ca you want to transer. I the party does not answer: You do not have to wait or the second party to answer beore you can transer the ca. Repace the handset or, i speakerphone mode is active, press the it n key to transer the ca. I the party does not answer, you wi be caed back by the irst party. Aowing ca transer You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Connected cas? Aow ca transer = No Yes Option = Save & Exit Seect the option shown and conirm twice. 62

63 Enhanced phone unctions User z N i nec.j Aowing "Transer on Ring" I this option is aowed, you can activate ca transer by repacing the handset even beore the caed party answers. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Outgoing cas Transer on ring = No m Yes Conirm the option shown to activate the caback unction. Option = Save & Exit Seect the option shown and conirm twice. 63

64 Enhanced phone unctions User Coniguration z N i nec.j CTI cas Beep on auto-answer Speakerphone mode activates automaticay on your phone i you use a CTI appication (such as Outook) to dia a number when Auto Answer is active. I Auto Answer is not active, the phone rings irst and you have to press the oudspeaker key or it the handset to set up the ca. This setting aso deines whether or not incoming cas are automaticay accepted. I the unction is active, an aert beep sounds when an incoming ca is automaticay accepted. Inormation on the operation o the conigured CTI appication can be ound in the corresponding user guide. You can aso conigure this setting via the Web interace page 129. Prerequisite: The option was programmed by your service personne. Press the key shown. Enter and conirm the user password. Incoming cas? CTI cas? Auto-answer = No Yes Beep on auto-answer = No Yes Option = Save & Exit Seect the option shown and conirm twice. 64

65 Enhanced phone unctions User z N i nec.j Beep on auto-reconnect You can reconnect a hed ca both via the CTI appication and via the phone. A beep sounds when you togge between an active ca and a hed ca when the unction is active. Prerequisite: The option was programmed by your service personne. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Incoming cas? CTI cas? Beep on auto-unhod = No Yes Option = Save & Exit Seect the option shown and conirm twice. 65

66 Enhanced phone unctions Making cas Diaing a phone number rom a ist The oowing ca ists are avaiabe in the "Cas" directory: Missed Diaed Received Forwarded For a detaied description o the ca ists, see page 21. O Press the key shown. Cas m Diaed Nies, Bohr :06am Seect and conirm the appropriate ist entry. The phone number associated with the ist entry is diaed. I you have not aready ited the handset, conduct the ca now in speakerphone mode. 66

67 Enhanced phone unctions Using autodia deay A number is automaticay diaed ater a set deay starting rom the entry o the number s ast digit. The autodia deay can be used: when diaing in ide mode Consutation when transerring an answered ca. The deay can be reduced by perorming one o the oowing activities: i pressing the i key. This aways works. ^ iting the handset. This ony works i the phone number was entered when the phone was ide or i it was entered or a consutation ca when the handset was o hook. n pressing the oudspeaker key (OpenStage 20/20 G ony). This ony works i the phone number was entered when the phone was ide and the oudspeaker key was not it or i the phone number was entered or a consutation ca and the oudspeaker key was not it. I an emergency number is preset by your service personne, the autodia deay or this phone number is reduced to one second. Automatic dia deay does not work i you are using a dia pan and Immediate diaing is conigured (see page 35). The number is automaticay diaed as soon as the string entered matches an entry in the dia pan. 67

68 Enhanced phone unctions User z N i nec.j Settings or autodia deay The setting does not aect automatic emergency number diaing. I you seect Autodia deay, you must either conirm the "Dia" option, press the oudspeaker key or wait unti the autodia deay expires to set up a ca when diaing with the handset on hook. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Outgoing cas Autodia deay = 8 Option = Save & Exit j Enter a vaue in the input mask and conirm. Seect the option shown and conirm twice. 68

69 Enhanced phone unctions User z N i nec.j Aowing "Busy When Diaing" I you activate this unction, an incoming ca received whie you are perorming diaing is rejected. The caer then hears the busy signa. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Outgoing cas Busy when diaing = No m Yes Option = Save & Exit Seect the option shown and conirm twice. 69

70 Enhanced phone unctions Conerence Loca conerence This type o conerence is aso reerred to as a threeparty conerence. It invoves up to three participants. Prerequisite: You are conducting a consutation ca page 38 or have accepted a second ca page 56, and the conerence unction is active page 71. Initiating a oca conerence Conerence? Seect and conirm the option shown in the menu. You are connected to both parties at once. Conducting one-on-one cas 1: Party or 2: Party m Disconnect? { or } On the dispay, seect and conirm the irst connection you want to cear down. On the dispay, seect and conirm the second connection you want to cear down. You are now invoved in a one-to-one ca with the remaining ca party. I you aready are invoved in a secure connection with a party when you initiate a consutation ca, the origina party is paced on hod. The new consutation connection can be either secure or nonsecure. However, the irst connection remains secure even i a three parties are now joined together in a conerence. The entire conerence is nonsecure i the connection to at east one o the parties is not secure (see aso page 24). The reevant padock icon appears on the "Conerence" row. 70

71 Enhanced phone unctions Exit Con? End Con? User or ^ or n z N i nec.j Exiting a oca conerence Aowing ca partners to continue a conerence ater you exit Prerequisite: The " Aowing joining in a oca conerence page 72" unction is activated. Seect and conirm the option shown in the menu. Both ca partners remain connected. You are disconnected rom the conerence ca. Repace the handset or, i you are in speakerphone mode (OpenStage 20/20 G ony), press the oudspeaker key. Both ca partners remain connected. You are disconnected rom the conerence ca. Ending a oca conerence Seect and conirm the option shown in the menu. Both connections are ceared down the conerence is ceared down. Aowing a oca conerence This option aows or bocks the "Conerence" unction. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Connected cas? Aow conerences = No m Yes Option = Save & Exit Seect the option shown and conirm twice. 71

72 Enhanced phone unctions User z N i nec.j Aowing joining in a oca conerence You can use this option to decide whether or not your ca partners are aowed to join cas ater you exit the conerence ca. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Connected cas? Join in conerences = N m Yes Option = Save & Exit Seect the option shown and conirm twice. 72

73 Enhanced phone unctions Conerence? Consut? System-based conerence This type o conerence is aso reerred to as a arge conerence. It can incude up to ten parties. Prerequisite: You are conducting a consutation ca page 38 or you have accepted a second ca page 56, and the "System conerence" eature was conigured by your service personne. Estabishing a conerence Seect and conirm the option shown in the connection s context menu. You are connected to the irst two parties at once. The conerence is dispayed with the current participants. You can now: initiate a consutation ca put the conerence on hod eave the conerence. Conducting a consutation ca Seect and conirm the option shown in the "Conerence" context menu. I the party answers, you can: togge between the party and the conerence connect the consutation ca to another caed party end the consutation ca and return to the conerence add the consutation ca party to the conerence. Add party I you intend to incude the consutation ca party in the conerence, you can aso use the "Hinzuügen zu Konerenz" option instead o the "Consutation" option. I you want to use a ca ist or the consutation, seect Hod in the context menu instead o Consut (or Hinzuügen zu Konerenz) and then seect the required ca ist ( page 75). Aternativey you can seect a ca ist without using the Hod unctions - the conerence ca is automaticay paced on Hod. Prerequisite: You are conducting a consutation ca and the conerence is on hod. 73

74 Enhanced phone unctions Conerence? Hod? Exit Con? Seect and conirm the option shown in the consutation ca s context menu. The party is added to the conerence. Ony the conerence and a current participants are now dispayed. You can scro through the ist o participants. Putting the conerence on hod Seect and conirm the option shown in the "Conerence" context menu. The conerence is paced on hod and you can consut with someone in your oice, or instance. Leaving a conerence Seect and conirm the option shown in the "Conerence" context menu. You are disconnected rom the conerence ca and can dia another number, or instance. The other ca partners remain connected. 74

75 Enhanced phone unctions Ca ists Cas O m For a detaied description o the dierent ca ists, see page 21. Dia entry Press the key shown. Missed Nies, Bohr 13:22 For instance, seect and conirm the ist o missed cas. The ist is sorted chronoogicay, with the most recent caer irst. You can use the cick whee to scro through the ist. Seect and conirm the appropriate ist entry. The phone number is diaed. Cas O m Deete a entries Press the key shown. Diaed Deete A For instance, seect and conirm the ist o diaed numbers. A entries in the ist dispayed are deeted. 75

76 Privacy/security Privacy/security Deactivating the ringer You can deactivate your ring tone i you do not want to be disturbed by your phone ringing. Ringer o ) Hod down the key in ide mode unti the "Ringer o" icon appears on the dispay. or You can aso deactivate the unction using the option in the ide menu ( page 19). Reactivating the ringer Ringer on ) Hod down the key in ide mode unti the "Ringer o" icon disappears rom the dispay. The ringer is reactivated. or You can aso activate the unction using the option in the ide menu ( page 19). Do not disturb on Do not disturb o or. Do not disturb I "Do not disturb" is activated, your teephone wi not ring. The caer hears the busy signa. The "Do not disturb" unction is activated/deactivated via the ide menu page 19. Prerequisite: "Do not disturb" must be activated ( page 77). Activating/deactivating "Do not disturb" Seect and conirm the option shown in the ide menu. The "Do not disturb" icon appears page 19. The do not disturb icon is deeted. 76

77 Privacy/security User z N i nec.j Aowing "Do not disturb" You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Coniguration Incoming cas? Handing? Aow DND = No Yes Option = Save & Exit Seect the option shown and conirm twice. 77

78 Privacy/security Security User z N i nec.j User password Your User password protects your individua conigurations, incuding your anguage settings. You can aso use the User password to ock your teephone page 80. The preset password "000000" corresponds to a bank password. In other words, the phone cannot be ocked and the user menu is not password-protected (see aso page 79). The User password can aso be modiied via the Web interace page 129. Press the key shown. Enter and conirm the user password. Security? User password = j Enter a new password (at east six characters) and conirm (text entry, see page 17). Conirm password = m Option = Save & Exit j Enter the new password again and conirm with OK. Seect the option shown and conirm twice. 78

79 Privacy/security User N i nec.j Deactivating the user password You can deactivate the phone s password prompt i a password has aready been conigured. Deactivating the password prompt does not appy to the web-interace page 129, Open- Stage Manager or CTI appications that use a password prompt. The password "000000" must be entered here. I you deactivate the user password, you are not abe to ock the phone page 80 and the user menu is not password-protected. Press the key shown. Enter and conirm the user password. Security? User password = i appicabe Deete Conirm password = j m Seect the option shown and use OK to erase characters rom right to et in order to deete the od password. Enter six zeros ("000000") to deactivate the password (or text input, see page 17) and conirm. Option = Save & Exit j Enter six zeros ("000000") once again and conirm. Seect the option shown and conirm twice. 79

80 Privacy/security Phone ocking You can ock your phone to protect it against unauthorized access. In this way, no one can make cas or change your user settings uness they know your user password. Predeined numbers rom the dia pan can sti be diaed when the phone is ocked - or more inormation consut your service personne. I an emergency number has been entered on the phone by service personne, "emergency ca" is then oered as an option on the dispay when the ock is activated. You can aso enter the emergency number via the keypad. You can ony ock the phone i you set a user password ( page 78). The password or this must not be the deaut setting "000000". Activating the phone ock ( Hod down the key shown. Conirm ock? User or N Conirm. The "Locked phone" icon appears on the dispay page 19. Press the key shown. j Enter and conirm the user password. Security? Phone ock = No m Yes Option = Save & Exit Seect the option shown and conirm twice. The phone is ocked. 80

81 Privacy/security Unocking the phone Unock phone? Conirm. j Enter the User password and conirm. The phone is unocked i the password is correct. 81

82 Mobiity Mobiity Prerequisite: Your phone is conigured to support mobiity by service personne. A DLS server is avaiabe in the LAN and its address is entered in the phone. Mobiity scenarios When you og on to your phone, or any other mobiityenabed phone, the oowing scenarios are possibe: Logging on and o at the same phone Log on as a mobiity user page 83. Log o as a mobiity user page 84. Logging on and o at dierent phones In these cases, service personne may have made the oowing settings: Log on at a remote phone with orced ogon, when the user is sti ogged on at that phone page 85. Deayed ogon at a remote phone with orced ogon, when the user is sti ogged on at that phone and the phone is busy page

83 Mobiity Logging on and o at the same phone Logging on to the phone Mobie ogon? Mobiity ID Prerequisite: No other mobiity user is ogged on. page 19 Seect rom the ide dispay context menu ( page 19) and conirm. The Mobiity ogon diaog appears. You are prompted to enter your mobiity ID. Enter password j j Enter and conirm Mobiity ID, usuay a teephone number. (or a text editor, see page 18). You are prompted to enter the password. Enter the user password and conirm with OK (text editor, see page 18). The oowing messages appear on the dispay: Logging on mobie user Vaidating Registering Downoading user data Once you have competed ogon, the mobiity icon is shown in the dispay. 83

84 Mobiity Logging o rom the phone Mobie ogo? Mobie ogo Prerequisite: You are ogged on as a mobiity user. Seect rom the ide dispay context menu ( page 19) and conirm. The ogo procedure starts immediatey. Is dispayed. You briey have the option to cance the ogo, otherwise the ogo process is aunched. In the graphic dispay, the oowing messages appear: Logging o mobie user Upoading user proie Registering Downoading user data Ater you have ogged o, the mobiity icon is hidden. 84

85 Mobiity Logging on at dierent teephones Mobie ogon? Mobiity ID? An attempted ogin is rejected i the user is aready ogged on to another phone and "Logon with orced ogo" is disabed or the mobiity user. Logging on with orced ogo at a remote phone I the user is aready ogged on at another phone and the remote phone is busy, the ogon is rejected. I however, your service personne enabed "Forced ogo during ca" without setting a time, the system does not consider whether or not the remote phone is busy. Seect rom the ide dispay context menu ( page 19) and conirm. The Mobiity ogon diaog appears. You are prompted to enter your mobiity ID. Enter password j j Enter and conirm mobiity ID usuay a phone number (or a text editor, see page 18). You are prompted to enter the password. Enter and conirm the user password (text editor, see page 18). The oowing mobiity messages appear in the dispay: Vaidating Logging o esewhere Registering The ogo is simutaneousy dispayed on the remote phone. Once you have competed ogon, the mobiity icon is shown in the dispay.. 85

86 Mobiity Mobie ogo? Mobiity ID? Enter password j Logging on with orced, deayed ogo at a remote phone I the remote phone is busy and your service personne enabed "Forced ogo during ca" with a set timeout, orced ogo does not occur unti this timeout expires. Seect rom the ide dispay context menu ( page 19) and conirm. You are prompted to enter your mobiity ID. Enter and conirm the mobiity code - usuay a phone number (text editor, see page 18). You are prompted to enter the password. j Enter and conirm the user password (text editor, see page 18). The mobiity message appears on the dispay: Logging on mobie user Vaidating Logging o esewhere At the same time, the graphic dispay on the busy remote phone shows "Forced ogo pending". Ater the timeout set by your service personne, the active ca is ended and remote ogo is perormed. Registering Downoading user data Once you have competed ogon, the mobiity icon is shown in the dispay. 86

87 OpenScape Voice unctions OpenScape Voice unctions The OpenScape Voice supports a number o unctions that you can activate and deactivate rom your phone. Making anonymous cas Your service personne decides whether or not your caer ID (name and phone number) is dispayed on a caed party s station. Anonymous caing is when your data is not transmitted. The settings conigured can be deactivated, however, or speciic cas. I your caer ID is transmitted: your caer ID is dispayed. I your caer ID is suppressed: "unknown" is dispayed. Deactivating ^ j Z I your service personne permanenty activated anonymous caing or your phone, you can deactivate this setting as oows: Lit the handset. Enter the code (see the tabe o codes page 102) to transmit the caer inormation. You hear a conirmation tone. 87

88 OpenScape Voice unctions Activating ^ j Z I your service personne activated caer ID transmission or your phone, you can deactivate this setting as oows: Lit the handset. Enter the code (see the tabe o codes page 102) to suppress the caer ID. Wait unti you hear the conirmation tone. Caer ID transer is suppressed. "Private/Anonymous" appears on the caed party s dispay instead o the caer ID. Temporariy activating anonymous caing or the next ca ^ I your service personne activated caer ID transmission or your phone, you can deactivate this setting or the next ca as oows: Lit the handset. j Enter the code (see the tabe o codes page 102). Z Wait unti you hear the conirmation tone. j Dia the phone number o the party you want to contact. Caer ID transmission is reactivated ater this ca. 88

89 OpenScape Voice unctions Temporariy deactivating anonymous caing or the next ca ^ I your service personne suppressed caer ID transmission or your phone, you can enabe this setting or the next ca as oows: Lit the handset. j Enter the code (see the tabe o codes page 102). Z j Wait unti you hear the conirmation tone. Dia the phone number o the party you want to contact. When you end this ca, caer ID transmission is suppressed once again or the next ca. 89

90 OpenScape Voice unctions Creating a ist or seective cas For ca acceptance You can create a ist o the phone numbers rom which you are wiing to accept cas (aso known as a seection ist). Your service personne know how ong this ist may be in the OpenScape Voice used on site in your aciity. A connection is set up i a caer s phone number matches a number in the seection ist. I there is a match: the caer receives a message that the party reuses to accept any cas with this number, or the ca is orwarded to an externa phone number. Contact your service personne or inormation on how your OpenScape Voice is conigured on site. ^ Lit the handset. j Enter the code (see the tabe o codes page 102). Various announcements deiver the oowing inormation: the name o the eature (seective ca acceptance) the current status (active or inactive) the current scope o the seection ist. These announcements are oowed by verba user prompts that et you: add entries to the seection ist deete entries in the seection ist check the seection ist activate or deactivate the unction. 90

91 OpenScape Voice unctions For ca rejection ^ As or seective ca acceptance, you can create a seection ist with the phone numbers o parties rom whom you are not wiing to accept cas. Your service personne know how ong this ist may be in the OpenScape Voice used on site in your aciity. A ca is not connected i the caer s phone number matches a number in the seection ist; the caer is notiied that the caed party rejects cas rom this number. I the caer s number is not in the seection ist, the ca is to you as usua. Lit the handset. j Enter the code (see the tabe o codes page 102). Various announcements deiver the oowing inormation: the name o the eature (seective ca rejection) the current status (active or inactive) the current scope o the seection ist. These announcements are oowed by verba user prompts that et you: add entries to the seection ist deete entries in the seection ist check the seection ist activate or deactivate the unction. 91

92 OpenScape Voice unctions Anonymous cas Rejecting ^ You can reject a cas rom parties that activated a data protection eature (or exampe, caer ID suppression) to prevent their phone number rom being transmitted. In this case, you are not inormed that a ca was rejected. Lit the handset. j Enter the code (see the tabe o codes page 102). Accepting ^ You can aso accept cas rom parties that activated a data protection eature (or exampe, caer ID suppression) to prevent their phone number rom being transmitted. Lit the handset. j Enter the code (see the tabe o codes page 102). 92

93 OpenScape Voice unctions Using abbreviated diaing ^ j Abbreviated diaing gives you access to a centra ist o requenty diaed phone numbers. You can dia a speciic phone number by simpy entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This ist is stored centray and managed by your service personne. Lit the handset. Enter the code (see the tabe o codes page 102) oowed by a number between 0 and 999 or the phone number you want to dia. The number is automaticay diaed. Ca tracing n You can request automatic tracing o the ast received interna ca. This is particuary suitabe or identiying maicious, irritating or troubesome cas. Lit the handset. o Enter the code (see the tabe o codes page 102). The phone number is determined. Ask your service personne or the resut. 93

94 OpenScape Voice unctions Hunt group unctions To ensure optimum handing o speciic cas, your teephone can be assigned to a pickup group page 31 and/or a hunt group. Your service personne can incorporate mutipe teephones in a hunt group. I your teephone is assigned to a hunt group, OpenScape Voice orwards cas or the members o your group in accordance with speciic rues deined by your service personne. Hunt groups are a simpe soution or distributing cas to a group o teephones. I you want another member o the group to pick up an incoming ca, you can set your teephone to signa the busy status or your ine to the other members o the hunt group. Hunt group cas wi then no onger be orwarded to your teephone. Making a ine busy This prevents this ine being used or cas in a hunt group. Activating ^ Lit the handset. j Enter the code (see the tabe o codes page 102). Z Wait unti you hear the conirmation tone. Deactivating ^ Make the ine ree once more or the hunt group. Lit the handset. j Enter the code (see the tabe o codes page 102). Z Wait unti you hear the conirmation tone. 94

95 OpenScape Voice unctions Marking the ast ine in the hunt group chain Sets the "stop hunt" ine in the hunt group chain. The system wi stop ooking or a ree ine in the hunt group chain ater it reaches this ine. Activating ^ Lit the handset. j Enter the code (see the tabe o codes page 102). Z Wait unti you hear the conirmation tone. Deactivating ^ Unmark the ine as the end o the hunt group chain. Lit the handset. j Enter the code (see the tabe o codes page 102). Z Wait unti you hear the conirmation tone. 95

96 OpenScape Voice unctions Reachabiity You can make either seria cas or simutaneous cas on severa sites. The eatures or this are Seria ca Parae ca Prerequisite: The service personne has conigured the respective eature or your main number in OpenScape Voice. Seria ca Managing number ists/activating seria ca ^ j Beore the seria ca number can be activated, a seria ca ist much be created. This can be prepared either by service personne or you can create it yourse ater. Up to six numbers can be entered in the ist or sites on which incoming cas incuding your main number shoud be signaed sequentiay. Each number can consist o up to 30 digits. Lit the handset. Enter the code or the edit mode (see code tabe page 102). The edit mode opens and you hear an announcement with the oowing inormation: Feature name Current status (active/inactive) Number o numbers currenty on the seria ca ist You are prompted to do one o the oowing: Activate/deactivate the eature (ony i numbers are aready entered in the ist) Ca up the numbers currenty entered in the ist. Add or deete numbers Repeat the options in edit mode I the seria ca ist is sti empty, you are prompted to enter numbers in the ist. As soon as you have entered a vaid number, the seria ca can be activated. I the seria ca is activated, incoming cas are irst routed to your phone. I you do not answer within the timerame deined by the service personne, the next destination phone rings or the conigured period o time. 96

97 OpenScape Voice unctions The caer is inormed that the ca is being routed to another station. The connection is estabished with the irst phone that accepts the ca. I the ca is not answered by any phone, it is orwarded to the conigured orwarding destination (on no repy) or to a "rejection announcement". Parae ca Managing number ists/activating parae ca ^ j Beore the parae ca eature can be activated, a parae ca ist must be created. This can be prepared either by service personne or you can create it yourse ater. Up to six numbers can be entered in the ist or sites on which incoming cas incuding your main number shoud be signaed sequentiay. Each number can consist o up to 30 digits. Lit the handset. Enter the code or the edit mode (see code tabe page 102). The edit mode opens and you hear an announcement with the oowing inormation: Feature name Current status (active/inactive) Number o numbers currenty on the parae ca ist You are prompted to do one o the oowing: Activate/deactivate the eature (ony i numbers are aready entered in the ist) Ca up the numbers currenty entered in the ist. Add or deete numbers Repeat the options in edit mode I the parae ca ist is sti empty, you are prompted to enter numbers in the ist. As soon as you have entered a vaid number, the parae ca can be activated. I the parae ca is activated, incoming cas are routed to your phone and a other destination phones in the parae ca ist. The connection is estabished with the irst phone that accepts the ca. I the ca is not answered by any phone, it is orwarded to the conigured orwarding destination (on no repy) or to a "rejection announcement". 97

98 OpenScape Voice unctions Activating/deactivating parae ca via code ^ j You can activate/deactivate the parae ca without having to change to edit mode. Prerequisite: You have aready entered numbers in the parae ca ist. Lit the handset. Enter the code to activate or deactivate the parae ca (see code tabe page 102). 98

99 OpenScape Voice unctions Parking a ca I you have answered a ca or a coeague and cannot orward it to him, you can park the ca. Ca park [ You are conducting the ca. Let the other party know, e.g. that you are trying to connect him. j Enter the code or parking oowed by a ine number (see code tabe page 102). You receive a conirmation tone. The caer hears a waiting meody. ] Repace the handset Te your coeague that a ca or him is parked and give him the ine number. Unparking ^ To unpark the ca, your coeague must proceed as oows: Lit the handset. j Enter the unparking code (see code tabe page 102). He is prompted to enter a ine number. j Enter the speciied ine number. [ Your coeague is now connected with the waiting caer. 99

100 OpenScape Voice unctions Sient Monitoring I this unction has been conigured by service personne and enabed or the destination phone, you can join an active ca o an interna station and isten in unnoticed (muted) or with the knowedge o the target station (active). Active sient monitoring Station A and B are on a ca. You want to isten to the ca but so that Station B does not notice but so that you can sti tak to Station A. Your phone interna station A interna or externa station B ^ j You can hear and tak to station A. You can hear station B but cannot tak to him because he cannot hear you. Station A and B can hear and speak to each other. Lit the handset. Enter the code or active sient monitoring and the destination number (see code tabe page 102). You are connected to the ca and can isten. I necessary notiy station A. ] End the sient monitoring unnoticed by repacing the handset. 100

101 OpenScape Voice unctions Muted sient monitoring Station A and B are on a ca. You want to monitor a ca but so that neither station notices. Your phone interna station A interna or externa station B ^ j You can hear station A but cannot tak to him because he cannot hear you You can hear station B but cannot tak to him because he cannot hear you. Station A and B can hear and speak to each other Lit the handset. Enter the code or active sient monitoring and the destination number (see code tabe page 102). You are connected to the ca and can isten. ] End the sient monitoring unnoticed by repacing the handset. 101

102 OpenScape Voice unctions Code tabe or OpenScape Voice unctions Ask your service personne to enter the atest codes in the oowing tabe. Print this page as an overview. Function Code Description Making anonymous cas o page 87 Making anonymous cas on page 88 Making anonymous cas temporariy on page 88 Making anonymous cas temporariy o page 89 List or seective ca acceptance page 90 List or seective ca rejection page 91 Rejecting anonymous cas page 92 Accepting anonymous cas page 92 Using abbreviated diaing page 93 Ca tracing page 93 Making a ine busy on page 94 Making a ine busy o page 94 End o hunt group chain on page 95 End o hunt group chain o page 95 Edit mode or seria ca page 96 Edit mode or parae ca page 97 Activating a parae ca page 98 Deactivating a parae ca page 98 Parking a ca page 99 Unparking a ca page 99 Active sient monitoring page 100 Muted sient monitoring page

103 Individua phone coniguration Individua phone coniguration User z N i nec.j Dispay Adjusting the dispay to a comortabe reading ange You can swive the dispay unit. Adjust the dispay unit so that you can ceary read the screen. Setting contrast The dispay has mutipe contrast eves that you can set according to your ight conditions. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Phone? Dispay? Contrast: = b or d Set and conirm the contrast Option = Save & Exit Seect the option shown and conirm twice. 103

104 Individua phone coniguration Date and time z This unction aows you to seect one o three dierent dispay modes or the date and manuay set the time i necessary. You can aso conigure these settings via the Web interace page 129. Setting the time N Press the key shown. User i nec.j Enter and conirm the user password. Date and time? Time = 14:44 j The time set is dispayed. Enter and conirm the time. Option = Save & Exit User N i nec.j Seect the option shown and conirm twice. Setting the date Press the key shown. Enter and conirm the user password. Date and time? Date = j The date set is dispayed. Enter and conirm the date. Option = Save & Exit Seect the option shown and conirm twice. 104

105 Individua phone coniguration User z N i nec.j Setting dayight saving time Prerequisite: Auto DST is deactivated page 106. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Date and time? Dayight saving = No Yes The time set is dispayed. Conirm. Option = Save & Exit User z N i nec.j Seect the option shown and conirm twice. Setting the dierence between dayight saving and standard time Prerequisite: Auto DST is deactivated page 106. Enter the dierence to be used or dayight saving time. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Date and time? Dierence (mins) = 60 Option = Save & Exit j The dierence set is dispayed. Enter and conirm the dierence between dayight and standard time in minutes. Seect the option shown and conirm twice. 105

106 Individua phone coniguration User z N i nec.j Automatic dayight saving time The Auto DST setting is provided or inormation purposes and can ony be changed by your service personne. You can aso access this inormation via the Web interace page 129. Press the key shown. Enter and conirm the user password. Date and time? User z N i nec.j Dayight saving time must be manuay set i a No is entered or Auto DST page 105. Time dispay ormat You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Locaity? Time ormat = 24 hours 12 hours (AM/PM) m The ormat set is dispayed. Seect and conirm the time ormat (12- or 24-hour dispay). Option = Save & Exit Seect the option shown and conirm twice. 106

107 Individua phone coniguration User z N i nec.j Date dispay ormat You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Locaity? Date ormat = dd/mm/yyy yyyy/mm/dd The ormat set is dispayed. Seect and conirm the ormat you want. Option = Save & Exit Seect the option shown and conirm twice. 107

108 Individua phone coniguration Audio User z N i nec.j Voumes Use this seection to set the oowing voumes: Loudspeaker Ringer Handset Handsree (OpenStage 20/20 G ony) You can aso conigure this setting via the Web interace page 129. Exampe: Handset: Press the key shown. Enter and conirm the user password. Audio Voumes? Handset b or d Set and conirm the voume. Option = Save & Exit Seect the option shown and conirm twice. 108

109 Individua phone coniguration User N i nec.j Settings Ringtone I your service personne has oaded suitabe ies to the phone, you can seect a reatone ie in *.mp3 or *.wav ormat or the ringer tone. I no individua audio ies are avaiabe the "pattern" ringtone is preset. Press the key shown. Enter and conirm the user password. Audio Settings? Ringer ie = Pattern ABC.wav Option = Save & Exit User z N i nec.j Required ringtone ie [1Seect ] or "pattern." You wi immediatey hear the associated ringer meody. Conirm current ringtone ie. Seect the option shown and conirm twice. Pattern meody You can aso conigure this setting via the Web interace page 129. Prerequisite: You have choosen the "pattern" ringtone, see page 109. Press the key shown. Enter and conirm the user password. Audio Settings? 1. The phone dispays the current setting. 109

110 Individua phone coniguration Ringer meody = 4 Option = Save & Exit Required pattern meody 1 Choose between 1 and 8 (e. g. 4). You wi immediatey hear the corresponding Ringer meody. Conirm the seected Ringer meody. Seect the option shown and conirm twice. User z N i nec.j Pattern sequence You can aso conigure this setting via the Web interace page 129. Prerequisite: You have choosen the "pattern" ringtone, see page 109. Press the key shown. Enter and conirm the user password. Audio Settings? Ringer tone sequence = 2 Option = Save & Exit User z N Seect your desired Ringer tone sequence between 1 and 3 (e. g. 2) You immediatey hear the set Ringer meody with the chosen Ringer tone sequence. Conirm the seected setting. Seect the option shown and conirm twice. Room character Speakerphone mode is ony avaiabe in OpenStage 20/20 G. To ensure that the other party can hear you propery in speakerphone mode (ony with OpenStage 20/20 G) you can adjust the phone to the room acoustics by choosing one o the oowing room characters: "Norma", "Echoing", "Mued". You can aso conigure this setting via the Web interace page 129. Press the key shown. 1. The phone dispays the current setting. 110

111 Individua phone coniguration i nec.j Enter and conirm the user password. Audio Settings? Room character = Norma Seect and conirm the room character in the context menu (or exampe, "Norma"). Option = Save & Exit User z N Seect the option shown and conirm twice. Opening istening mode Seect the mode here that you preer or open istening (ony or OpenStage 20/20 G) (see page 28). You can aso conigure this setting via the Web interace page 129. Press the key shown. i nec.j Enter and conirm the user password. Audio Settings? Open istening = Standard mode Option = Save & Exit Seect and conirm the setting you want in the context menu ("Standard mode" or "US mode. Seect the option shown and conirm twice. 111

112 Individua phone coniguration User z N i nec.j Tone and indication with an unsecured voice connection Use this option to activate an aerting tone that you hear when a secure voice connection with the party you are currenty taking to ceases to be secure. The message "Nonsecure connection" aso appears. Prerequisite: Secure connection setup is the preerence set by your service personne. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the User password. Coniguration Connected cas Secure ca aert Yes Seect and conirm the option shown in the context menu. Save & Exit 112

113 Individua phone coniguration Settings z N Key cick You can seect here whether a tone shoud be heard when a key is pressed. You can aso decide whether this shoud appy or a keys or ony those on the keypad. In addition, you can adjust the tone voume or disabe the tone. You can aso conigure this setting via the Web interace page 129. Press the key shown. User i nec. j Enter and conirm the User password. Phone Key cick Voume Adjusting the voume or the Key cick Medium Keys For instance, seect and conirm a medium voume eve. You can aso seect one o the oowing three options: Low High O (or no cick) Key seection Keypad ony A keys or Seect and conirm i the setting is ony to appy or the character input keys. Save & Exit Conirm the option shown. 113

114 Individua phone coniguration Setting the anguage and country User z N i nec.j Seecting a anguage Use this menu option to seect the anguage or operator prompting. You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Locaity? Language = Deutsch Engish Option = Save & Exit The anguage set is dispayed. Seect and conirm to set the required anguage, in our exampe, Engish. Seect the option shown and conirm twice. 114

115 Individua phone coniguration You may choose rom the oowing anguages: 1. Bahasa Indonesia 2. Bahasa Maaysia 3. Brasieiro 4. Cataà 5. Ceština 6. Dansk 7. Deutsch 8. Eesti kee 9. Engish 10. Engish(US) 11. Españo 12. Français 13. Hrvatski 14. Itaiano 15. Latviešu Vaoda 16. Lietuviø Kaba 17. Magyar 18. Nederands 19. Norsk 20. Poski 21. Português 22. Română 23. Sovenčina 24. Sovenski Jezik 25. Srpski Jezik 26. Suomi 27. Svenska 28. Türkçe Русски

116 Individua phone coniguration User Locaity? z N i nec.j Locaity Adapt your phone settings to suit the reevant countryspeciic conditions (or exampe, transmission parameters). You can aso conigure this setting via the Web interace page 129. Press the key shown. Enter and conirm the user password. Country = Germany United States Option = Save & Exit The country set is dispayed. Seect and conirm to set the country [1], here US, or instance. Seect the option shown and conirm twice. You may choose rom the oowing countries: 1. Argentina AR 20. Luxembourg LU 2. Austraia AT 21. Mexico MX 3. Austria AU 22. Netherands NL 4. Begium BE 23. New Zeaand NZ 5. Brazi BR 24. Norway NO 6. Canada CA 25. Poand PL 7. China CN 26. Portuga PT 8. Chie CL 27. Russian Federation RU 9. Croatia HR 28. Singapore SG 10. Czech Repubic CZ 29. Sovakia SK 11. Denmark DK 30. South Arica ZA 12. Finand FI 31. Spain ES 13. France FR 32. Sweden SE 14. Germany DE 33. Switzerand CH 15. Hungary HU 34. Thaiand TH 16. India IN 35. Turkey TR 17. Ireand IE 36. United Kingdom GB 18. Itay IT 37. United States US 19. Japan JP 38. Vietnam VN 1. The phone dispays the current setting. 116

117 Individua phone coniguration 117

118 Individua phone coniguration User N i nec.j Network inormation This overview in the user area o the Service menu provides you with inormation about the IP address o the phone and the HTML address o the Web interace. It aso provides rea-time data about the network activity o the phone. Press the key shown. Enter and conirm the user password. Network inormation You can browse the oowing overview: IP Address: Dispays the IP address or name which was assigned to the phone in the network. WBM URL: HTTP address o the Web interace. This address is speciied in the address ine o the Internet browser and is used to ca the Web interace o the phone in the browser. DNS domain: The DNS domain that can be assigned to the teephone in addition to the IP address (e.g. my-openstage.phone/). LAN/PC-RX: The network or PC interace data packets received are iustrated dynamicay as coumns. LAN/PC-TX: The network or PC interace data packets sent are iustrated dynamicay as coumns. LAN/PC autonegotiated: [Yes No]: Dispays whether the network or PC interace data transer rate is set to automatic (Yes) or manua (?No). LAN/PC inormation: [ ] Mbit/s: Data transer rate o the network or PC interace. I an interace is not in use, Link down is dispayed. 118

119 Individua phone coniguration Resetting user data User N i nec. j The oowing user-speciic settings changed via the phone menu or the Web interace can be reset to actory settings. Dispay contrast Language setting Audio settings Voumes Settings Ca ists A entries are deeted Attention: A data is reset without a warning tone. Initiating the reset Press the key shown. Conirm. Enter and conirm the user password. Reset Reset a user data The user data is reset to actory settings. 119

120 Ca recording Ca recording A centra voice recorder is instaed in the network or recording cas to which your teephone connects in order to record the current voice traic. The recorder records the entire voice ow o two or more participants. Ca recording modes The service personne can conigure the oowing operating modes or ca recording: Manua AutoStart A Cas Disabed The oowing settings are possibe to audiby signa the recording: Repeated Singe Shot O Check with your service personne as to which settings were made or your phone. Mode: ALL CALLS: The teephone starts and stops the recorder automaticay in order to ensure that a cas are being recorded. Mode: MANUAL You decide when the recorder is started and stopped or paused. I the recorder is switched on, a urther cas wi be recorded. I you pause the recorder then nothing wi be recorded. I there are no cas, then the recorder ikewise pauses. Mode: AUTOSTART The teephone starts the recorder automaticay. You can stop or pause the recorder yourse however and restart it. I a ca has aready been recorded, new incoming and outgoing cas wi aso be recorded. I you pause the recorder during a ca, specia cas such as consutation cas, ca pickups and second cas wi not 120

121 Ca recording be recorded as ong as the recorder is paused. I the teephone reverts to ide status, the AutoStart process is set up again or the next ca. Expanations o recording Recordabe cas A recordabe ca is any ca that has a ca connection status on the teephone. This can be any incoming or outgoing ca. It is immateria here whether a ca is set up directy via the teephone or via an appication. Outgoing Incoming Consutation Pickup Reconnect Second ca Connected ca Conerence 1 Automatic ca acceptance Secured or unsecured ine Non-recordabe cas Outgoing cas that have not yet reached u connection status, such as a ringing ca. Cas on hod 1. Server-based conerence ony 121

122 Ca recording Enhanced unctions: 1. A conerence 1 can be set up or ceared down during recording. 2. A consutation can be perormed during recording. 3. Ca transer is aso avaiabe during recording. 4. A second ca can be accepted during recording. The oowing eatures are not supported: 1. Paying back recordings over the teephone. 2. Deeting recordings over the teephone. 3. Functions or editing recordings over the teephone. Recording tips You wi receive the oowing advisories whie a ca is being recorded: The recording symbo on the dispay (permanent) Beep (repeated at intervas or you and your ca partner) Beep (singe at the start o recording or you and your ca partner) The audibe advisory can aso be switched o. Pease check with the reevant service personne. Recording cas Using the ca recording eature The recording unction can be used in a simiar way to a recorder, or exampe or recording music. The recorder can be: switched on (standby.) switched o or stopped (~) started (/) paused (@) The symbos used here by way o exampe can be ound on practicay any hardware and sotware recorder. 1. Server-based conerence ony 122

123 Ca recording Automatic ca recording This is the simpest mode. I you have accepted a ca or caed a subscriber and the subscriber answers, the ca is recorded automaticay. Reer to page 121 to check which cas this can be. As soon as the recording starts, you wi see the recording symbo and hear a beep (see aso page 122). You cannot pause the recording manuay in this mode. Manua ca recording Recording on? Recording o? ^ or n Activating or deactivating ca recording when the teephone is in ide mode. Prerequisite: Manua mode is seected. Seect the option shown in the teephone's context menu to enabe the option. or disabe the option. Ca recording with AutoStart Standby mode is activated in principe in ide mode. You cannot switch o the recorder. As soon as a ca is set up, ca recording starts automaticay. Lit the handset. Press the key shown. [ The station answers. You hear a beep and the recording symbo is shown on the dispay. The ca is now being recorded (see aso page 122) You can pause the recording at any time and continue it again. ] or n I you end the ca, the AutoStart process is set up again or the next ca. 123

124 Ca recording Controing ca recording Starting ca recording manuay during a ca Prerequisite: Manua mode or AutoStart is seected. You are conducting a ca. Recording has not started. [ You are conducting a ca (see aso page 121). Recording on? You hear a beep and the recording symbo is shown on the dispay. The ca is now being recorded (see aso page 122). Pausing ca recording manuay during a ca Prerequisite: Manua mode or AutoStart is seected. You are conducting a ca. Recording has started. [ You are conducting a ca (see aso page 121). Recording o? The recording symbo on the dispay disappears. You can start the recording again at any time, or exampe to continue recording the current ca. Ending ca recording automaticay Prerequisite: You are conducting a ca. Recording has started. ] or n The recording is terminated automaticay as soon as the ca is ended. The recording symbo on the dispay disappears. 124

125 Ca recording Consutation during ca recording j Prerequisite: You are conducting a ca. Recording has started. You initiate a consutation your main ca is paced on hod as a resut whie the consutation is being perormed. The recording is paused whie you initiate the consutation. The recording symbo on the dispay disappears. [ I the consutation partner answers, the consutation ca is recorded. You hear a beep and the recording symbo is shown on the dispay again. You can now terminate the consutation ca or or exampe switch back to the irst ca party (aternate) whie the consutation ca is paced on hod. Second ca during ca recording Prerequisite: You are conducting a ca. Recording has started. Accept [ You are conducting a ca. You hear a beep and the recording symbo is shown on the dispay. The ca is now being recorded. A second ca party camps on page 56. In the pop-up menu: You are connected with the second party. You hear a beep and the recording symbo is shown in the ine or the second ca this ca is now being recorded. The irst party is paced on hod. 125

126 Ca recording Ca recording whie aternating Prerequisite: You have an active or hed consutation or second ca. Recording has started. Aternate [ You are connected with the second party. You hear a beep and the recording symbo is shown in the ine or the second ca. Conirm the option shown. [ You are switched to the main ca. You hear a beep and the recording symbo is shown in the ine or the main ca this ca is now being recorded. You can pause and restart the recording at any time in manua and auto start modes. Your ca is paused and reconnected during the recording. Z Prerequisite: You are conducting a ca that is being recorded. Your ca partner has paced the ca on hod. You hear the music on hod. The recording is paused and the recording symbo has disappeared rom the dispay. [ Your ca partner resumes the ca. You hear a beep and the recording symbo is shown on the dispay. 126

127 Ca recording Setting up a conerence during recording Conerence Prerequisite: You are conducting a consutation ca page 38 or you have accepted a second ca page 56 and the "System conerence" eature was conigured by the service personne. Recording has started. The main ca is paced on hod. Seect and conirm the option shown in the connection's context menu. You are connected to both parties at once. The conerence is dispayed with the current participants. You hear a beep and the recording symbo is shown in the "Conerence" ine. Adding conerence participants during the recording Prerequisite: You have set up a conerence. The "System conerence" eature was conigured by the service personne. The conerence ca is now being recorded. Conerence [ You have perormed a consutation or accepted a second ca ( page 38 or page 56). The conerence ca is paced on hod. You hear a beep and the recording symbo is shown in the ine or the consutation or second ca. The ca is now being recorded. Seect the option shown in the context menu or the consutation or second ca in order to incude the new participant in the conerence. You hear a beep and the recording symbo is shown again in the "Conerence" ine. 127

128 Ca recording Your ca is incuded in a conerence during the recording. Z Prerequisite: You are conducting a ca that is being recorded. You are to be incuded in a conerence by your ca partner. You are paced on hod whie the conerence is being set up. You hear the music on hod whie your ca partner is setting up the conerence. The recording is paused and the recording symbo has disappeared rom the dispay. [ Your ca partner answers again and you are connected to the conerence. You hear a beep and the recording symbo is shown in the "Conerence" ine. The conerence ca is now being recorded. 128

129 Web interace Web interace Genera You can conigure a number o settings or your phone via the Web interace. Communication is via a secure HTTPS connection. Caing up the Web interace For more inormation on the IP address, the Web interace address, and how to connect the teephone to the network, reer to the section entited "Network inormation" page 118. To ca up the interace, open a Web browser and enter the oowing: address o the phone] [IP address o the phone] is the IP address o your phone. o the phone] [Name o the phone] which was assigned by service personne. You might receive a certiicate notiication rom the browser. Foow the instructions to downoad the certiicate. You wi be prompted to conigure a user password the irst time you ca up the Web interace page 78. You must og on with this password in uture every time you want to open the User Pages. Administrator Pages This area ets you conigure settings or administering your phone and the network environment. Access to the Administrator Pages is protected by the admin password. For more inormation, contact your service personne or reer to the administration manua. 129

130 Web interace User pages The Web interace homepage opens once you have entered and conirmed the phone s IP address: User menu User seection Phone inormation User ogin Highighted entry (current page) Menu heading Menu entry 1. Cick a menu heading to dispay the individua menu entries. Cick the menu heading again to cose the menu. 2.Cick a menu entry to open the corresponding orm. 3. Make the desired changes. 4. Cick the corresponding button to save or discard your changes. Button unctions "Login": Log on to the phone ater you have entered the user password "Submit": Appy changes "Reset": Reset origina vaues "Reresh": Update the vaues. "Logout": Log o the phone 130

131 Web interace User menu A settings can be made via the user menu o the web interace as we as via the phone s user menu. User Pages User ogin V page 78 Date and Time Loca time V page 104 Loca date (day, month, year) V page 104 Aow dayight saving V page 105 Dierence (minutes) V page 105 Auto time change V page 106 Audio Ringer meody (V page 109) Ringer tone sequence (V page 110) Ring ie (V page 109) Room Character (V page 110) Open istening (V page 111 Coniguration Outgoing cas Autodia deay (seconds) V page 67 Aow caback: busy V page 47 Aow caback: no repy V page 47 Aow busy when diaing V page 69 Aow transer on ring V page 63 Aow immediate diaing V page 35 Incoming cas Deecting Aow deection (V page 49 Deaut deect destination V page 49 Forwarding Settings Forwarding Favorites Destination 1 to Destination 5 V page 41 Forward a cas aowed V page 43 to V page 42 Forward on busy aowed V page 43 to V page 42 Forward on no repy aowed V page 43 to V page 42 No repy deay (seconds) V page 42 Aerts Visua aerts V page 52 Audibe aerts V page 52 Forwarding party V page

132 Web interace Handing Aow ca waiting V page 59 Aow DND V page 77 Aow busy when diaing V page 69 CTI cas Aow auto-answer V page 64 Aow beep on auto-answer V page 64 Aow beep on auto-reconnect V page 65 Connected cas Aow ca transer V page 62 Aow ca joining V page 39 Aow exit conerencev page 72 Aow hod reminder V page 53 Hod reminder deay (minutes) V page 54 Aow music on hod V page 55 Aow conerences V page 71 Aow secure ca signaing V page 112 Togging associate page 60 Phone Dispay settings Contrast V page 103 Tastenkick Lautstärke O Low Mitte High Tasten Nur Tastened Ae Tasten Locaity Country V page 116 Language V page 114 Date ormat V page 107 Time ormat V page 106 Authentication Od password User password V page 78 Conirm password V page

133 Fixing probems Fixing probems Caring or your teephone Never aow the teephone to come into contact with cooring, oiy or aggressive agents. Aways use a damp or antistatic coth to cean the teephone. Never use a dry coth. I the teephone is very dirty, cean it with a diuted neutra ceaner containing suractants, such as a dish detergent. Aterwards remove a traces o the ceaner with a damp coth (using water ony). Never use ceaning uids containing acoho or pastic-damaging detergents to cean the teephone. The use o scouring agents is aso orbidden. Troubeshooting Pressed key does not respond: Check i the key is stuck. The phone does not ring on ca: Check whether the ringtone is deactivated (see icon in the status bar on the dispay page 76). I it is deactivated, activate the ringtone You cannot dia a number: Check whether your teephone is ocked ("Phone ocked. To unock enter the PIN" appears on the screen). I the phone is ocked, unock it. To correct any other probems: First contact the reevant service personne. I the service personne are unabe to correct the probem, contact Customer Service. Contact partner in the case o probems Contact your service personne i a aut persists or more than ive minutes, or exampe. 133

134 Loca user menu Loca user menu Opening the user menu on the phone To open the user menu, press the N key. On the Settings tab, seect the User menu option. You are prompted to enter the User password page 78. Conirm this with OK. The options o the user menu are avaiabe. User menu dispay The majority o settings that can be made via the user menu on the phone, can aso be made via the web interace page 129. Changes are usuay conirmed using the Save & exit option or discarded using the Exit (no save) option. The options grayed out are not avaiabe on the OpenStage 15 or have no unction.! User Date and time? Time = hh:mm page 104 Date = DD.MM.YYYY page 104 Dayight saving = Yes page 105 No? Return? Dierence (mins) = mm page 105 Auto DST = Yes/No page 106 Save& exit Exit (no save)! Audio? Voumes? Loudspeaker = page 108 Ringer = page 108 Handset = page 108 Headset = Handsree = page 108 Roover = Save& exit Exit (no save) Settings? Ringtone = Ring ie page 109 Pattern? Ringer1.wav? Ringer2.wav? 134

135 Loca user menu Ringer3.wav? Ringer4.wav? Ringer5.wav? Ringer6.wav? Return? Ringer meody = 2 page 109 1? 2? 3? 4? 5? 6? 7? 8? Return? Ringer tone sequence= 1 page 110 1? 2? 3? Return? Room character = Norma page 110 Norma? Echoing? Mued? Return? Open istening = Standard mode page 111 Standard mode? US mode? Return? Save& exit Exit (no save) Return?! User Coniguration? Outgoing cas? Autodia deay = 6 page 68 1? 2? 3? 4? 5? 6? 7? 8? 9? Return? Caback: busy = Yes page 47 No? 135

136 Loca user menu Return? Caback: no repy = Yes page 47 No? Return? Busy when diaing = Yes page 69 No? Return? Transer on ring = Yes page 63 No? Return? Immediate diaing = Yes page 35 No? Return? Save & exit Exit (no save) Incoming cas? Deecting? Aow deection = Yes page 49 No? Return? Deaut destination = page 49 Save & exit Exit (no save) Forwarding? Settings? A cas = O page 41 On? Return? Destination = Destination 1 to Destination 5 Edit avorites? Return? Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Busy = O page 41 On? Return? Destination = Destination 1 to Destination 5 Edit avorites? Return? Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 136

137 Loca user menu No repy = O page 41 On? Return? Destination = Destination 1 to Destination 5 Edit avorites? Return? Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Duration = 16 Save & exit Exit (no save) Aerts Visua aerts = No page 52 On? Return? Audibe aerts = No page 52 On? Return? Forwarding party = Dispay ast page 52 Dispay irst? Dispay ast? Return? Save & exit Exit (no save) Handing? Aow ca waiting = Yes page 59 No? Return? Aow DND = Yes page 77 No? Return? Busy when diaing = Yes page 69 No? Return? Save & exit Exit (no save) CTI cas? AutoAnswer = Yes page 64 No? Return? AutoAnswer beep = Yes page 64 No? Return? AutoReconnect beep = Yes page

138 Loca user menu No? Return? Save & exit Exit (no save) Return? Connected cas? Aow ca transer = Yes page 62 No? Return? Aow ca joining = Yes page 39 No? Return? Aow exit con = Yes page 72 No? Return? Aow hod rem. = Yes page 53 No? Return? Hod rem. deay = 8 page 54 3? 4? 5? 6? 7? 8? 9? 10? 11? 12? 13? 14? 15? Return? Music on hod = Yes page 55 No? Return? Aow conerences =Yes page 71 No? Return? Secure ca aert = Yes page 112 No? Return? Togge associate =Yes page 60 No? Return? Save & exit Exit (no save) 138

139 Loca user menu Return?! Phone? Dispay settings? Contrast = page 103 Save & exit Exit (no save) Tastenkick Options Save & exit Exit (no save) Lautstärke page 134 O Low Mitte High Tasten page 134 Nur Tastened Ae Tasten Return? Locaity? Country = DE page 116 DE? Further countries, see page 116 Return? Language = Deutsch page 114 Deutsch? Further anguages, see page 115 Return? Date ormat = dd/mm/yyyy page 107 dd/mm/yyyy? yyyy/mm/dd? mm/dd/yyyy? Return? Time ormat = 24 hour page hour? 12 Hour (AM/PM)? Return? Save& exit Exit (no save) Security? User password = ******** page 78 Conirm password = Save & exit Exit (no save) Network inormation? Phone address = page 118 Web address = 139

140 Loca user menu IP address = LAN RX = LAN TX = PC RX = PC TX = LAN autonegotiated = Yes LAN inormation = 10 Mbps u dupex PC autonegotiated = Yes PC inormation = Link down Exit (no save) Reset? Reset a user data? page 119 Cance? Back? 140

141 Index Index A Administration Aowing ca joining Aternate Appication Audio room character Autodia deay AutoReconnect C Ca accepting deect ending orwarding hoding incoming rejecting transer Ca orwarding activating activating/deactivating programming Ca orwarding chain Ca ist Ca ists Ca og... 21, 48 Ca recording aternating automatic AutoStart ca types conerence consutation controing manua modes second ca symbos tips using Ca settings CTI cas Ca waiting Ca waiting (second ca) Caback Cas CE marking... 2 Conerence conerence starting conerence Connecting parties Connection options Consutation Consutation ca rom second ca Context Contrast CTI D Date and time Date ormat Dayight saving Dia pan... 67, 80 Dispay contrast Do not disturb E Emergency ca Emergency number F Forced ogo Forwarding Function keys G Genera inormation Group ca H Hod reminder tone Hoding Hot ine I Ide mode

142 Index Ignoring second ca Immediate diaing... 35, 67 Important inormation... 2, 3 K Key cick Keypad L Language settings Locaity Location o the teephone... 3 Logging on and o as a mobiity user... 83, 85 M Maibox key Menu key Microphone Missed cas Mobiity orced ogo ogon, ogo... 83, 85 Music on hod N Navigator Norma diaing O Open istening OpenScape Voice accepting anonymous cas ca tracing creating a ist or seective cas unctions hunt group making anonymous cas parae ca reachabiity rejecting anonymous cas seria ca sient monitoring Operating instructions... 2 P Padock icon Parae ca Party connection Phone ocking Phone settings Picking up the hed ca Privacy Program/Service menu Programming ca orwarding R Reachabiity Redia Ringer meody Ringer o Ringtone sequence S Security... 76, 78 Seria ca Setting the time Settings Sient monitoring Speakerphone distance... 3 Speakerphone mode... 25, 28 T Teephone maintenance Time dispay ormat Troubeshooting U User interace OpenStage User password User support Using Ethernet switches Using network ports more eicienty W Warm ine Web interace ,

143 Communication or the open minded Siemens Enterprise Communications Copyright Siemens Enterprise Communications GmbH & Co. KG Homannstr München Deutschand Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee o Siemens AG Reerence No: A31003-S2010-U The inormation provided in this document contains merey genera descriptions or characteristics o perormance which in case o actua use do not aways appy as described or which may change as a resut o urther deveopment o the products. An obigation to provide the respective characteristics sha ony exist i expressy agreed in the terms o contract. Avaiabiity and technica speciications are subject to change without notice. OpenScape, OpenStage and HiPath are registered trademarks o Siemens Enterprise Communications GmbH & Co. KG. A other company, brand, product and service names are trademarks or registered trademarks o their respective hoders.