PBX AS A SERVICE. Business phone system solution

Transcription

1 PBX AS A SERVICE Business phone system solution

2 FEATURE COMPARISON It s a better solution, and we have the stats to prove it... PBX as a Service Traditional PBX Standard Landline Music on Hold Call Transfer Caller Queue Voice Menu We re just getting started... Unlimited Lines Free Internal Calls Voic Call Recording Conferencing Ring Groups External Transfer Call Monitoring The bottom line... Monthly Costs Minimal, flexible and scalable Contractual $35 / line + leasing costs $35 / line Landline Calls Mobile Calls 12c Untimed 18c / minute 25c 40c connection + 25c 40c / minute 50c connection + 45c / minute Typical Projected ROI Under 6 months ~ 5 Years N/A Scalability Infinite, flexible scalability Limited by hardware capacity Limited by local infrastructure Limitless possibilities at a fraction of the cost 3rd party costs are based on an average of competitor offerings, current as at January ROI projections are based on typical figures for an average call volume and average small business. Some advanced features such as CRM integration are only available with the call centre edition.

3 PBX AS A SERVICE FEATURE SUMMARY Hundreds of features you ll wonder how you ever lived without Cloud Hosted No purchasing, maintenance or upgrades to worry about. It s all the good parts of a PBX, without the bad. Your PBX is hosted on our Brisbane-based cloud infrastructure. Multi-Site Capable Whether you have multiple offices or just want to be able to work from home, your PBX can span as many locations as you like you can call from anywhere with broadband. Powerful Reporting Report on individual staff, departments, offices, call destinations, call lengths, time to answer and more. Powerful and flexible reporting is included as standard. Easily Configurable Manage your PBX from your web browser using our easy-to -use configuration interface. Redirect your phone numbers, drop in a holiday message and more with a click. Seamlessly Integrated Connect your PBX to Neural Communicator for integrated click to dial, live extension status display and countless other unified communication features. Call Quality Guaranteed We guarantee that your calls will sound the same or better than a traditional PBX. We operate a high quality national network that provides industry leading call quality and consistency. Highly available, Extremely reliable Your PBX is hosted on our N+1 cloud network. Which is built to be immune to power, equipment and connectivity failures, with complete redundancy from end-to-end.

4 KEY BUSINESS BENIFITS You ll wonder how you ever got by without one Never Miss a Call Utilize a combination of PBX as a Service s features to ensure your customers calls always reach you. IVR Menu s, Queues and Voic ensure your customers never hear an engaged tone. Small upfront investment Unlike traditional systems, PBX as a Service requires no additional cabling, no PBX hardware to install, the only new equipment you need are the phones. Ongoing maintenance included Your PBX as a Service is hosted in the cloud, which is maintained by our expert technicians. There s no onsite maintenance to be performed, which means no maintenance costs to you. A future-proof investment Ongoing updates are included as standard with PBX as a Service, so the system will never become outdated. We operate on a two-week release cycle for new features. Quick and easy deployment Typical deployment for PBX as a Service is within 2 business days. All you need to do is plug in your pre-configured phones and start making calls. At the forefront of current technology Keep ahead of the competition by utilizing the latest in business communication technology. Our industry leading feature set will give you the edge. Part of an integrated solution PBX as a Service is part of an integrated business communications suite that includes Fax, SMS, Post and more. Streamline all of your communications with a unified solution that.

5 WHY CHOOSE NEURAL PBXaaS The benefits speak for themselves Better Presence Wow your customers with the unbeatable corporate image only a top-end PBX can provide. More Features PBX as a Service provides all the features of a top-of-the-line PBX plus many brand new ones. Work Smarter Help your staff manage time better and improve business workflows with call queues and voice menus. More Reliable Rest assured that your PBX will be 100% working all the time, thanks to our N+1 redundant cloud infrastructure. The solution you ve been searching for... PBX as a Service GIVES YOU THE POWER you need to revolutionise your business. With MORE FEATURES at your fingertips you ll obtain a new level of CONTROL OVER YOUR CALLS. This will lead to improved CUSTOMER SATISFACTION, not to mention HAPPIER STAFF and MORE PRODUCTIVITY. Neural provides high quality PBX services to HUNDREDS OF AUSTRALIAN SMALL BUSINESSES just like yours. We pride ourselves on our service s UNMATCHED RELIABILITY and offer a 99.99% service level agreement, along with our CALL QUALITY GUARANTEE.

6 INDUSTRY LEADING EQUIPMENT High quality equipment ensuring the best quality experience Executive or busy receptionist... CISCO SPA525G2 5 Lines HD Audio Colour Screen WiFi Bluetooth HQ Speakerphone Txfer / Hold / Mute /etc Unsurpassed Quality 3 Year Warranty Ethernet Passthrough High quality at a low price... CISCO SPA504G 4 Lines HD Audio Caller ID Ethernet passthrough Backlit display HQ Speakerphone Txfer / Hold / Mute /etc Unsurpassed Quality 1 Year Warranty Headset support Expand and customize... Expansion Module Adds 32 additional buttons for one-touch transfer and speed dial. Also shows status of extensions at-a-glace. Up to two per phone can be connected. Other types of phones We offer conference phones, cordless phones, softphones and more. Contact us today or see our website for a comprehensive list of available options. Headsets Neural is a Plantronics partner and we offer their full range of wired and wireless headsets, certified for use with our phones. Many other handset options available, please contact our sales team for more information.

7 Find out more about PBX as a Service at: Call us on: 1800NEURAL