Kienbaum Management Consultants. » Excellence in. Human Resource Management. Excellence in Human Resource Management

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1 Kienbaum Management Consultants» Excellence in Human Resource Management Excellence in Human Resource Management 1

2 » Human Resource Management 2 Excellence in Human Resource Management

3 We invite you to learn more about the portfolio of services offered by Kienbaum Human Resource Management. Professional HR Work at the Heart of Sustainable Organizational Development The significance of human resource management is increasing rapidly. This is largely caused by demographic changes and the resulting competition for the best minds in the labour market. At the same time, the high potentials of tomorrow have new and changing expectations. The need to respond effectively to these developments makes leadership quality, talent management, and employer attractiveness into frontline issues for corporate strategy decisions. Individual recruitment and development, the strategic aspects of workforce planning, diversity, and career models are increasingly part of the agenda of executive and advisory boards everywhere. Human Resource Management Why Kienbaum? When it comes to shaping structures and processes and developing models and instruments for human resource management, Kienbaum has been and continues to be the partner of choice for leading European companies and organizations around the world. Our Human Resource Management practice possesses over 30 years of practical experience and have access to sound best practices and innovative developments for major corporations and leading small and medium-sized enterprises. Our consulting teams consciously bring together diverse personalities with strong qualifications and excellent practical experience. We use the comprehensive know-how of all areas of Kienbaum s management consulting services to design transparent and sustainable consulting concepts for you. We work with our clients to find bespoke solutions, achieve measurable successes, and support their organizational development sustainably. We will help you reach even the most ambitious strategic and operational goals. We look forward to speaking to you about what really matters for your business. Dr Walter Jochmann Chairman of the Executive Board of Kienbaum Management Consultants GmbH Excellence in Human Resource Management 3

4 Human resource management as a key lever for sustainably successful business and organizational development. 4 Excellence in Human Resource Management

5 » How the People Factor Determines Commercial Success HR systems and processes are aligned with corporate strategies based on strategic HR development and strategic competence management. This focused handling of all HR factors is an important precondition for sustainable innovative and competitive capabilities. 30 percent of commercial success depends on having the right people in the key positions. The exact fit of executives and the improvement of leadership quality with a modern leadership vision and clear indicators create an essential basis for a successful organization. Exemplary leaders create ideal workforce structures, promote talents and their future successors, retain top performers, and develop innovative visions for a motivating corporate culture. Demographic trends demand workforce planning to follow more long-term scenarios. The retention of top performers can be enhanced in many ways such as by designing and implementing academy models, defining the right career tracks, etc. The principles of good business management (corporate governance) demand transparent talent management that accounts for diversity, recruits the leaders of tomorrow, and develops and uses them in the right places. An attractive and authentic employer brand is indispensable for these processes. We help executive managers and the HR function optimize their people success factors. Excellence in Human Resource Management 5

6 » Global Competence Local Know-how Facts & Figures» The Kienbaum Group is present in more than 20 countries worldwide, with approximately 750 of our people ready to work with you.» Kienbaum is the only consultancy firm in Germany that combines traditional management consulting, human resource consulting, and communication expertise.» We offer a single source for integrated solutions no problematic interfaces or expensive coordination required.» Our Human Resource Management unit has been Kienbaum s flagship for over 30 years as well as the vanguard and source for new impulses in the HR landscape of Germany today.» With our offices in Germany and abroad and our extensive network of trusted international partners, we can guarantee optimum support for domestic and global projects. Our Reach» Germany» Austria» Switzerland» Western Europe» Eastern Europe» North and Latin America» Asia 6 Excellence in Human Resource Management

7 Our Work Recruitment/Demographics» Strategic workforce management» Management audits» Talent/Succession management» Development centres» Career track design Competences/Performance» Compensation systems» Strategic competence management» HR development programmes, leadership training, and coaching» Learning management/academy concepts» Performance-potential appraisals Leadership/Corporate Culture» Engagement/Culture surveys» Corporate visions, values, and leadership principles» Diversity management» Design of leadership models and processes» Change management HR strategies/structures» Design of HR and workforce strategies» Organization/Process optimization in HR» Benchmarking/Controlling models» HR Shared Service Centres» HR IT strategy Excellence in Human Resource Management 7

8 8 Excellence in Human Resource Management

9 » Diversity is Our Strength Experienced Experts For more than three decades, our consultants have invested their competence and their passion to make you more successful. We value comprehensive project and industry experience and specialist expertise in many different sectors of the economy. We combine intensive strategic and procedural knowhow with proven competence in human resource management. Versatile Expertise We design bespoke, company-specific solutions for many of the diverse challenges faced by large corporations as well as small to medium-sized enterprises:» Uncovering existing management potential» Improving management and leadership quality» Developing and utilizing high potentials correctly» Developing functional and personal skills and competences for all major job groups» Developing modern career track and work concepts» Designing and implementing unique corporate leadership principles and values» Improving employer attractiveness with professional employer branding, sourcing, and recruitment» Intensifying the readiness and ability to change» Developing effective HR strategies to boost the corporate business strategy» Establishing shared service structures for HR support processes» Optimizing the quality of the structural and procedural organization of the HR function Our unique blend of HR expertise, industry knowledge, and change management awareness enables us to find perfect-fit solutions. Excellence in Human Resource Management 9

10 We see demographic change for what it really is an opportunity. 10 Excellence in Human Resource Management

11 » Making the Most of Demographic Changes Over the coming decades, Europe s working age population will shrink by an average of 10 to 20 percent. Though it varies by region and types of expertise, the competition for qualified labour will increase and force businesses to establish an appealing employer brand and professional recruitment concepts. At the same time, the labour force is aging. The higher average age and increasing presence of employees over the age of 50 (and 60) will require a suitable response: Healthcare management, the right working hours and work concepts, forward-looking HR development, knowledge transfer etc. At the same time, managers need to learn to guide and develop multiple generations in their workforce. Our Services The right mix of measures is needed to safeguard the long-term success of your business:» Competence-driven HR planning: We conduct a focused analysis of your company s age distribution and map the competences critical for your success to find targets for intervention. We find the right strategies and practical means to avoid future staffing bottlenecks.» Greater employer attractiveness: We work with you to define an authentic employer brand and communicate your employer value proposition to your target groups. We give you a social media presence and customize your recruitment strategies and processes to match future demand.» Talent management: Flexible career tracks and systematic talent management shape the careers of your people and guarantee well-stocked talent pools and the supply of high potentials.» Knowledge transfer: Forward-looking HR development means securing the readiness and ability of older members of staff to contribute to the business. By bringing different age cohorts together, you can safeguard, utilize, and spread their knowledge in your organization. We address the challenges of demographic change with you, effectively and holistically. Excellence in Human Resource Management 11

12 The path to a successful corporate culture. 12 Excellence in Human Resource Management

13 » High Quality Management and Leadership for Greater Commercial Success Companies and their managers are facing major challenges in today s volatile, global markets. In many sectors of industry, long-term plans soon become obsolete as a result of technological innovation, transformed value chains, the rise of IT and the internet, or the changing expectations of clients. Politics and society expect strict compliance with the principles of sustainability, responsibility, and integrity. Generations Y and Z expect a balanced work life with open networks, challenging projects, engaging leadership, and intensive support. All of these changes combine to create a new set of requirements for managers. Our Services We help top managers respond to the challenges of their business by using appraisal and development models and the assessment of executives or talented employees to find the best fit and the best candidates for key functions.» Potential appraisals: We assess executives and experts with future-proof job and competence profiles for their current jobs or higher management responsibilities. We compare their competences and potential with external benchmarks and find the right development plans for them. When enforcing important strategic changes or transformations, assessing entire management levels has become a standard approach. We offer all leading procedures from function or industry-specific audits to single and multiple day development centres for high potentials.» HR development programmes and leadership training: The systematic expansion of management and leadership skills is an essential step in the growth of junior executives. Their more experienced peers benefit from calibrating their self-perceptions with the aid of feedback from colleagues and insights into best practices. Conducted effectively, workshop-oriented qualification formats on important management functions like leadership and communication, work and problem-solving concepts, strategy, or change management can lead to highly profitable improvements.» Development of leadership principles and processes: The leader s traditional requirements guiding employees with targets, appraisals, and potential ratings have been supplanted in modern business. Apart from elements of transactional leadership, a transformational perspective needs to be expressed in modern leadership principles that cover all processes from performance and compensation to development and careers. Integrating compensation and talent processes, representing the company s values, not least in compliance and governance, and filling out an extended vision of the leader s role (mentor and coach, visionary and change agent) are the activities that make up the new generation of leadership, cooperation, and commitment. With our support, you can empower your people for the challenges of tomorrow. Excellence in Human Resource Management 13

14 Build Change Perfect 14 Excellence in Human Resource Management

15 » Excellence in Transformation Most companies are experiencing a constant cycle of change that affects their strategies, core processes, and systems. Fundamental, all-encompassing transformations like mergers or divestment processes often fail because of a one-sided fixation with structural-functional or cultural-behavioural aspects. Only a holistic approach promises sustainable change. Our Services Clearly defined processes, focused management, and the involvement of employees and executives alike in open communication about change form the basis for a successful change process.» Strategies and concepts: We develop project architecture and processes that best suit your unique change or transformation. You benefit from stable processes, best practice solutions, and great involvement in a successful transformation.» Monitoring and controlling: We identify the relevant key performance indicators. We know who is affected and how they feel about the changes. We find the right interventions to support change management. We track the progress of the transformations by measuring successes and risks to manage the process accordingly.» Coaching for Change: We help all those involved contribute actively and effectively to the change process. This enables your people to implement the intended changes in their unique areas of work. With our Coaching for Change and group-specific training, we equip your people with the methods and tools they need.» Change communication: We design a transparent, motivating, and reliable communication strategy for you. Change processes depend on the public and sustained commitment of top management, but also on people s emotional sense of identification with the change process. Suitable tools, including intuitive visuals, translate your vision and ambitions for the transformation into a comprehensible message. We help your people become the engines of change. Excellence in Human Resource Management 15

16 Join the debate. 16 Excellence in Human Resource Management

17 » The Annual Kienbaum Conference A Premier Event among Germany s HR Expert Conferences For more than a decade, Kienbaum Management Consultants has been hosting the Annual Kienbaum Conference, one of the largest and most popular conferences for HR specialists in Germany. An Exclusive Platform for Expert Debates With over 500 attendees every year from business, science, and politics, we discuss current trends in the industry, break new ground, and help shape the future of the HR profession. Working with HR specialists from academia and leading businesses in dedicated workshops, round table debates, and keynote statements, we discuss how HR managers can contribute to stability and continuity and the sustainable development of their businesses even in economically challenging times. New Impulses from Leading Thinkers High-profile keynote speakers, including Dr Heiner Geißler, Thomas Sattelberger, Joachim Gauck, and Sascha Lobo, have added inspiring and often surprising ideas and unexpected perspectives in past Kienbaum Conferences. Apart from new professional insights, our Annual Kienbaum Conference offers an opportunity to meet leading minds from many sectors of industry for networking and intelligent debates. Learn more about the Annual Kienbaum Conference at For insiders, Dr Walter Jochmann s annual tour d horizon of the current and future trends in HR is known as the state of the nation address. (personalmagazin ) Excellence in Human Resource Management 17

18 Getting there with us at your side. 18 Excellence in Human Resource Management

19 » Kienbaum Near You Amsterdam Teleport Towers Kingsfordweg GR Amsterdam Bangkok 14th Floor Abdulrahim Place 990 Rama IV Road Bangkok Berlin Potsdamer Platz Berlin [email protected] Budapest Andrássy út Budapest [email protected] Bucharest Calea Floreasca 169 A corp A, etaj 4, sector 1 Bucharest [email protected] Dresden An der Frauenkirche Dresden [email protected] Dusseldorf Hafenspitze Speditionstraße Dusseldorf [email protected] Frankfurt Beethovenstraße Frankfurt a. M. [email protected] Freiburg Rehlingstraße 16a Freiburg [email protected] Gummersbach Ahlefelder Straße Gummersbach [email protected] Hamburg Hohe Bleichen Hamburg [email protected] Hanover Luisenstraße Hanover [email protected] Helsinki Mannerheimintie 12 B, 5th floor Helsinki [email protected] Istanbul Büyükdere Cad No 193 Kat Levent Istanbul [email protected] Karlsruhe Karl-Friedrich-Straße Karlsruhe [email protected] Cologne Kap am Südkai Agrippinawerft Cologne [email protected] Los Angeles Oxnard St, 7th Floor Woodland Hills, CA [email protected] Moscow Regus Lesnaya Plaza Lesnoy per. 4, floor Moscow [email protected] Munich Arnulfstraße Munich [email protected] Paris 47, Avenue George V Paris [email protected] Prague Lazarská Prague 1 [email protected] Rostock Warnowufer Rostock [email protected] São Paulo Rua Alexandre Dumas th floor São Paulo [email protected] Shanghai Room Ocean Towers 550 Yan An Road East Shanghai [email protected] Singapore 350 Orchard Road #13-07 Shaw House Singapore [email protected] Stockholm Mäster Samuelsgatan Stockholm [email protected] Stuttgart Kronprinzstraße Stuttgart [email protected] Tokyo 14F Kamiyacho MT Building Toranomon Minato-Ku, Tokyo [email protected] Warsaw Pl. Pilsudskiego Warsaw [email protected] Vienna Tuchlauben Vienna [email protected] Zagreb A. Hebranga Zagreb [email protected] Zurich Höschgasse Zurich [email protected] Excellence in Human Resource Management 19

20 » Contact Dr Walter Jochmann Chairman of the Executive Board Kienbaum Management Consultants GmbH Kienbaum Human Resource Management Hafenspitze Speditionstrasse Dusseldorf Germany Phone: Excellence in Human Resource Management

21 Excellence in Human Resource Management 21

22 Kienbaum Management Consultants 22 Excellence in Human Resource Management