Our Scope of Services in Russia & CIS and South & Eastern Europe

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1 Kienbaum Management Consultants GmbH 2015 Our Scope of Services in Russia & CIS and South & Eastern Europe Kienbaum Management Consultants

2 Kienbaum Management Consultants Who we are and what we do

3 Kienbaum is represented in 19 countries worldwide with offices Kienbaum locations Worldwide locations» Brazil» China» Germany» France» Great Britain» India» Japan» Croatia» Netherlands» Austria» Poland» Romania» Russia» Switzerland» Singapore» Thailand» Turkey» Hungary» USA Locations in Germany» Berlin» Dresden» Dusseldorf» Frankfurt» Freiburg» Gummersbach» Hamburg» Hanover» Karlsruhe» Cologne» Munich» Rostock» Stuttgart Kienbaum Partner Network» Denmark» Italy» Spain 3

4 Continued growth based on broad client portfolio Kienbaum Key Data History From its foundation in 1945 Kienbaum successfully implemented over consulting projects for its clients People We employ 730 people and have a huge network of industry experts around the globe Revenues With revenues of over Euro112mn Kienbaum is one of the leading consulting companies with the headquarters in Germany Focus In all the projects Kienbaum focuses on People & Organisation as the significant lever for the sustainable success of the company 4

5 Company profile of Kienbaum Consultants International Kienbaum Management Consultants combines management consulting and HR competences across Kienbaum Group Kienbaum Consultants International (KCI) Executive Consultants (KEC) Management Consultants (KMC) Communications (KC) Services Executive Search Executive New Placement & Career Consulting Business Technology Management Compensation & Performance Management Human Capital Services Operational Excellence Organisation & Transformation Communication Practices Manufacturing & Engineering Chemicals & Pharma Public Sector & non profit organization Financial Services Automotive TIME Consumer Goods Retail Health Care Energy & Utilities Transport & Logistics 5

6 Our Approach and Scope of Services

7 The Kienbaum Approach combines structural and functional with behavioral and cultural changes The Kienbaum Approach Transformation Ability Transformation Process Transformation Result Kienbaum s Success Factors of transformation Organization & Strategy Processes & Systems Employees & Culture Structural/ Functional Change Management of change dynamic & Interaction Behavioral/ Cultural Change Sustainable Change» Close involvement of the best-in-class international industry experts from the beginning of the project» Better focus on a few aspects rather than addressing too many aspects at once» Creation of transparency and consistency» Operationalization and individualization of business- and business unit objectives» Transfer of international industry best practices taking into account the country specifics» Alignment and validation of results in workshops with the key stakeholders and industry experts» Ensuring of clear, open and credible communication supported by Kienbaum change tools» Enabling of a open, honest and trustful atmosphere with the sponsor, which is encouraged by constant feedback 7

8 Kienbaum differentiates itself clearly from established competitors Customer advantage Differentiating factors Our typical competitors Management Consultants (KMC) Customer advantage 1 Senior Teams» Pyramid team structure» Pool of Juniors has to be maintained» Combination of experts & consultants» Seniors with mainly operative experience» Experienced consultants» Implementation perspectives for strategies and concepts 2 Integrated project approach» Exclusively positioned as strategy consultant» Integrated project approach combined structure/ organization, culture and behavior» Transformation success by permanent changes in organizations, systems, processes and staff 3 Entrepreneurial approach» Pure consultants no entrepreneurs» Assumption of management positions» Performance-related fees» Clear link between consulting and business success 4 Political neutral» Long project histories and clear political obligations» No political history or loyalties» Impartial advice 5 Implementation orientation Key Message» Focus on concept development» Combination of strategic professional skills and implementation experience» Concepts with a guarantee of implementation and responsibility of realization Pragmatic strategy consulting with a better understanding of the levers for the implementation success 8

9 Our integrated service portfolio emphasizes our competences as leading transformation consultants Functional competences (Selection) Strategy» Corporate and functional strategy» Strategic review and development processes» Implementation via BSC & development of clear measures» Cooperation strategy HR Strategy & Organisation» Reorganization of HR strategy & processes» HR System Audits» Organizational effectiveness» HR Change Management» Grading & Job Architecture» Guidelines Process Excellence» Reduction of production costs» Total Cost of Quality/ Robust Design (time to quality)/ Six Sigma» Value chain excellence Human Resources Development» Management appraisals/ assessments» Executive coaching» Guiding systems & competence management Organisational Effectiveness» Organizational alignment» Optimization of structural and procedural organization» Business performance management system Compensation & Benefits» Total Rewards (Comp. & Ben & LTI)» Executive Compensation» Sales Incentive system design & Implementation» Integrated performance management» Compensation Portal / Market Intelligence Asset Management» Increase of complete system usage» Increase and stabilization of outputs/ launch management» Reduction of maintenance costs Business Technology Management» IT strategy development» Efficiency & effectiveness (organization & technology)» IT business alignment (assessment, Definition & selection support) Revenue Growth» Development and implementation of holistic growth strategies» Increase of sales force efficiency» Multi-channel-management» Target group marketing Executive Search» Identification/ addressing of top executives» Database, internal/ external sourcing, data, assignments» Efficient use of appropriate media for personnel marketing (internet, classic advertisement) 9

10 Kienbaum has successfully completed numerous projects in Russia Selected Management Consulting projects in Russia HR Audit at the Russian subsidiary of the International Company Analysis of best in class Smart Basic Fashion Retail in Western Europe for the Russian Investment Group Management audits at the Russian manufacturing company Back-office performance optimization at the Russian logistics company Increasing process efficiency at the Russian leading retail bank» External audit on the HR team in order to conclude on areas of improvement, potential restructure and process changes.» Analysis of the role, process, labor cost allocations, etc.» Identification of potential redundancies, fragmentation and misalignments that negatively affected HR perception and productivity» Analysis of instore (focus) and headquarter organization of best in class young fashion companies in Western Europe» Adaptation to the Russian market» Development of instore organization and store operations manual» Analysis of new store format of the Russian Smart Basic Fashion Retail chain» Development/ adaptation of templates/ questionnaires for the top management roles» Alignment with the shareholders» Conduction of interviews with the top management» Development of feedback and recommendations incl. comparison with best practice in the industry» Organizational analysis and derivation of opportunities for improvement» Capacity distribution by functions» Definition of capacity drivers and comparison with benchmarks, organizational sizing» Identification of opportunities for improvement in interfaces between central and regional offices» Assessment of compensation systems» Organizational analysis and identification of efficiency potential in inter-divisional redundancies, intradivisional inefficiencies, group sizing and role definition» Identification of efficiency potential by process analysis, IT/ automation, operational cost reduction and HR» Derivation of master plan and implementation set-up 10

11 Kienbaum has successfully completed numerous projects in Russia Selected Executive Search projects in Russia Search for President and candidates assessment for the Russian leading plastic processing producer Candidates selection for multiple positions for the German industrial minerals producer Search for R&D Director for the Russian FMCG company Selection of CFO and Production Director for the Russian subsidiary of the leading OEM Search for Head of BD Russia and Head of Decentralized Generation for the German leading energy company» Development of the candidates pool and alignment with the project sponsor» Development of questionnaires for candidates assessment and alignment with the industry experts» Candidates assessment and preparation of the short-list» Involvement of industry experts for candidates assessment» Support in the development of market entry concept» Development of organisational design» Definition of the key roles and responsibilities» Candidates search for the key positions» Analysis of compensation design and structures» Identification/ addressing of top executives using database, internal/ external sourcing» Candidates preliminary assessment» Development of the short-list» Presentation by the project s sponsor» Market screening all over Russia: investigation of competitors and their organisational structures as well as of adjacent industries» Identification of appropriate candidates» Collection of recommendations» Candidates presentation» Analysis of the Russian energy market incl. main trends» Analysis of compensation structures on the energy market in Russia for the relevant positions» Selection of the relevant candidates» Candidates assessment and final presentation to the project sponsor 11

12 Kienbaum Experience supports HR Agility in complex Business Environments Transformation program selected topics Triggers Implementation/ Transformation process» Economic Crisis» Economic Sanctions» Devaluation of Ruble» Reorganisation» Turnaround / Restructuring» Mergers / Acquisitions» New Business Model» Corporate Succession Transformation management Strategy & Alignment Organisation & Management Processes & Systems Initialisation Analysis Concepts Implementation Strategy Workshop Organisation benchmarking Organisation/ Process benchmark Alignment- Technology Organisational audits OPEX-Analysis Planning of personnel & competencies Organisational design & sizing Compensation systems design Implementation controlling Personnel adjustment Implementation total rewards» Talent Development & Retention Employees & Culture Change-Toolbox Analysis of competencies Collaboration design Executive coaching» Agile Job Architecture 12

13 We are one of the Leading Providers of Compensation Data in Europe Annual evaluation of compensation data from more than companies and individual positions Compensation Reports: markets covered Western Europe» Austria» Belgium» Denmark» Finland» France» Germany» Ireland» Italy» the Netherlands» Norway» Spain» Sweden» Switzerland» United Kingdom Central Eastern Europe» Croatia» Czech Republic» Hungary» Poland» Romania» Russia» Serbia» Slovakia» Slovenia» Turkey Industries and Market Segments» Listed Companies» Financial Services» Automotive» Energy» IT and Telecommunications» Trade» Services» Pharmaceuticals/Health Care» Chemicals» Real Estate» etc. Employee Groups» Executive Directors and Board Members» Management» Team- and Project Leaders» Specialists/Experts» Back Office und Supporting Functions» Skilled Employees» New Entrants» Expatriates» etc. In addition, we conduct individual compensation benchmarks and analyses worldwide (e.g. USA, China, India, Brazil, Korea, South Africa) 13

14 Kienbaum Europe and Worldwide International data coverage in Europe / Asia / Americas, Australia, Africa Europe Asia Americas, Australia, Africa Country Coverage Country Coverage Country Coverage Country Coverage Austria Belgium Bulgaria Croatia Czech Republic Denmark Finland France Germany Greece Hungary Ireland Italy Luxemburg Netherlands Norway Poland Portugal Romania Russia Serbia Slovakia Slovenia Spain Sweden Switzerland Ukraine Turkey United Kingdom China Hongkong India Israel Japan Malaysia Singapore South Korea Taiwan Thailand UAE Argentina Australia Brazil Canada Mexico South Africa USA = Periodical Kienbaum Surveys/Comp. Portal = Kienbaum Benchmarks = Kienbaum Offices = Partner Offices (local) others: data accessible via client relations and partners 14

15 Kienbaum Compensation Data Business Portfolio Tailored solutions for every need Specification Method Properties Goal Compensation Reports Regular Surveys Annual cross-industry survey of defined positions For a quick overview Compensation Portal Online Compensation Database queries (cross-industry positions) Self-generated, cross-industry surveys of defined positions (updated twice a year) For specific, daily HR and Comp&Ben routines Club Surveys Regular Surveys among the selected pool of participants of a Club-Benchmark Annual industry and member specific survey exclusively for participants For a strong industry focus Individual Peer Group Analysis Customized peer group analysis in close consultation with the client Time-independent, individual and company specific compensation analysis For concrete, comprehensive HR and Comp&Ben topics 15

16 Your contact at Kienbaum Management Consulting in Russia Dr. Jens Uwe Kraemer Director Russia, CIS and Eastern Europe Dr. Julia Kupzowa Senior Consultant Russia, CIS and Eastern Europe Key expertise Mobile , » Talent Management» Total Rewards & Human Capital Management» Executive Rewards» Job Architecture & Job Evaluation» Change Management & Communication» LTI / Equity Programs» HR Organization & Processes» Total Workforce Management» HR System Audits» Total Rewards Master Classes (e.g. Russia, Bulgaria) and Seminars» Career & Leadership Development» Career & Leadership Coaching Key expertise [email protected] Mobile » Business Strategy Development and Implementation» Process Optimization» Organizational Design and Dimensioning» Cost Management» Trainings for Purchasing Organizations» Supply Chain Optimization» Operational Excellence» Value Enhancement Programs and Concepts» Development of KPI Systems» Market Analysis and Market Surveys Kienbaum Russia OOO Kienbaum, Regus Lesnaya Plaza, 4th Lesnoy per., 4, floor 4, Moscow, Russia Fon: Fax:

17 Your contact at Kienbaum We are available to answer all your questions Address Kienbaum Russia Kienbaum Vienna OOO Kienbaum Kienbaum Consultants International Regus Lesnaya Plaza Tuchlauben 8 4th Lesnoy per., 4, floor Vienna Moscow Russia Main contact Dr. Jens Uwe Kraemer Director Eastern Europe, Russia and CIS Fon: Fax: Mobil: [email protected] 17

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