Sample Role Description Immunization Information System (IIS) Testing Analyst

Transcription

1 Sample Rle Descriptin Immunizatin Infrmatin System (IIS) Testing Analyst Nte: This rle descriptin is meant t ffer sample language and a cmprehensive list f ptential desired respnsibilities with crrespnding knwledge, skills and abilities (KSAs). Actual psitin descriptins shuld filter ut infrmatin that is nt applicable fr a specific psitin r rle. Depending n staffing levels, several rles may be cmbined within a single psitin, r several psitins may fill the same rle. The term Immunizatin Infrmatin System r IIS may be replaced with Registry within psitin titles in sme jurisdictins. Summary IIS Testing Analyst is a rle typically fund in a mid-level analyst series. It ften requires specialized knwledge, hwever, and a backgrund in Infrmatin Technlgy is very helpful. Scpe The persn fulfilling this rle is respnsible fr drafting test cases and test plans, cnducting and dcumenting functinal user acceptance testing and regressin testing prir t and/r fllwing a release, tracking bugs and their reslutin, and running rutine test scripts t ensure the perfrmance and up-time f the IIS. Budget Authrity Nne Psitin Titles The fllwing example jb titles were gathered frm existing psitins at state and lcal health agencies: Tester User Acceptance Tester System Perfrmance Mnitr Analyst Relatinship The persn in this psitin typically reprts t the IIS Manager. Internally, this psitin wrks very clsely with the rest f the IIS team, and with the vendr/implementer/it supprt that is supprting/maintaining the IIS. Decisin Making Authrity The persn in this rle exercises cnsiderable independent judgment in carrying ut respnsibilities within a highly cllabrative envirnment. Decisin making generally requires substantial negtiatin and cmprmise with a variety f cnsideratins, including the cntext impsed by applicable laws, Sample Rle Descriptin: Testing Analyst 1 f 5

2 statutes, rules, interests f stakehlders, available data, and resurces. Decisin making authrity is cmmnly characterized as fllws: Applies laws, rules, plicies and best practices t assist with design f functinality Applies business rules and aspects f design in develping testing prtcls Determines passage r failure f steps in test plan Determines dispsitin f applicatin errrs and/r bugs Majr Duties and Respnsibilities This list cntains examples f duties and respnsibilities that may be assciated with a Testing Analyst rle. This list ffers many pssible duties and respnsibilities frm which t select in rder t create a psitin mst apprpriate t yur prgram needs and yur human resurce requirements. Cnducting Testing Clarify technical specificatins with partners. Executes detailed test plans t test the apprpriate develpment and cnstructin f the IIS. Cnducts bth unit testing and regressin testing. Develps and drafts detailed test plans designed t test the IIS. Dcumenting and Reprting Dcuments all planned test scripts and test cases. Dcuments that tests were cnducted. Dcuments utcmes, bth psitive and negative, f test scripts and results. Cmmunicatin and Training Cmmunicates results t IIS team and t IIS vendr as apprpriate. Cmmunicates test plans t IIS team and t IIS vendr as apprpriate. Attends training t develp cntent and subject matter expertise in the IIS. Supprt internal users n reprting system issues Systems Analysis: Cllabrate with the IIS vendr, Immunizatin Prgram staff and managers, and utside partners t evaluate the existing system and prvide input t plan enhancements. Recmmend interventins t imprve data quality. Prpse system enhancements based n evaluatin. Cntribute t bug, maintenance and feature requests, UAT and regressin testing and prduct releases with staff and IIS vendr. Functining within an interdisciplinary team envirnment Cnsistently treats custmers, stakehlders, partners, vendrs and c-wrkers with dignity and respect. Creates and maintains a wrk envirnment that is welcming and respectful f diversity. Sample Rle Descriptin: Testing Analyst 2 f 5

3 Sets clear guidelines and mdels expected prfessinal behavirs. Other tasks as assigned. Knwledge, Skills, and Abilities This list cntains examples f knwledge, skills, and abilities that may be assciated with the IIS Testing Analyst psitin. It is nt all inclusive and may vary frm psitin t psitin. Knwledge Statements: Knwledge f the principles f wrk rganizatin and simplificatin. Knwledge f prcesses used t develp shrt and lng range gals and bjectives t accmplish wrk utputs. Knwledge f large databases and database functins/utilities. Knwledge f relevant IIS standards, including HL7 2.x and SOAP/Web Services. Knwledge f IIS best practice dcumentatin develped by the Mdeling f Immunizatin Registry Operatins Wrkgrup (MIROW). Knwledge f laws, rules, plicies and prcedures related t public health and public health data. Knwledge f techniques sufficient t cllect, analyze, interpret and summarize data in a narrative r graphical frmat. Extensive knwledge f relevant sftware, such as Excel and Wrd. Knwledge f testing and trubleshting techniques. Knwledge f infrmatin system analysis, design and data management cncepts. Knwledge f standards and precedents fr data design and frmatting. Skills Statements: Skill t apply quality management and imprvement tls and prcesses t peratinal prblems. Skill t synthesize diverse facts, pinin and materials int usable wrk plans. Skill t wrk effectively with senir-level decisin-makers and their immediate staffs. Skill t identify measures r indicatrs f system perfrmance and the actins needed t imprve r crrect perfrmance, relative t the gals f the system. Skill t analyze business needs and prduct requirements t create r design a system. Skill t determine hw a system shuld wrk and hw changes in cnditins, peratins and the envirnment will affect the utcmes. Skill t identify cmplex prblems and review related infrmatin t develp and evaluate ptins and implement slutins. Skill t develp specific gals and plans t priritize, rganize, and accmplish wrk. Skill t use relevant infrmatin and individual judgment t determine whether events r prcesses cmply with laws, regulatins r standards. Sample Rle Descriptin: Testing Analyst 3 f 5

4 Skill t develp, design, r create new applicatins, ideas, relatinships, systems, r prducts. Skill t use lgic and reasning t identify the strengths and weaknesses f alternative slutins, cnclusins r appraches t prblems. Skill in cmmunicating in writing, rally, electrnically and in persn with linguistic and cultural prficiency. Skill in use f database, wrd prcessing, and analysis sftware and applicatins. Skill in perfrming technical r peratinal supprt functins requiring independent judgment, decisin making and prblem reslutin. Skill in cmmunicating rally t explain decisins, services, r prgrams r reslve prblems thrugh negtiatin. Skill in making independent judgments and decisins in the applicatin and explanatin f laws and rules r plicies and prcedures. Skill in cmpsing written cmmunicatins such as respnses t inquiries, narrative reprts, instructinal materials. Skill in crdinating diverse activities t ensure cmpletin f prjects, tasks and assignments. Ability Statements: Ability t talk t thers t effectively cnvey infrmatin. Ability t cmmunicate effectively in writing as apprpriate fr the needs f the audience. Ability t understand the implicatins f new infrmatin fr bth current and future prblemslving and decisin-making. Ability t develp cnstructive and cperative wrking relatinships with thers, and maintain them ver time. Ability t build mutual trust, respect and cperatin amng team members. Ability t translate r explain what infrmatin means and hw it can be used. Ability t establish lng-range bjectives and specify the strategies and actins t achieve them. Ability t apply general rules t specific prblems t prduce answers that make sense. Ability t cmbine pieces f infrmatin t frm general rules r cnclusins including finding a relatinship amng seemingly unrelated events. Ability t slve cmplex issues requiring crdinatin, technical ability, and knwledge f cmputer and infrmatin systems t evaluate alternatives. Ability t effectively cmmunicate the capabilities and limitatins f infrmatin technlgies. Ability t cmmunicate effectively t technical and nn-technical audiences in bth written and ral methds. Ability t utilize cmplex, mdern infrmatin technlgy tls. Ability t plan, rganize, and priritize time and wrklad t accmplish tasks and meet deadlines. Ability t prepare and present highly cmplex technical material and issues t nn-specialists. Ability t crrectly assess the plitical and institutinal envirnment in which decisins are made and implemented. Sample Rle Descriptin: Testing Analyst 4 f 5

5 Ability t effectively express ideas rally and in writing using apprpriate language and rganizing ideas and marshaling facts in an bjective manner. Ability t exercise apprpriate judgment in all phases f analysis, frm srting ut the mst imprtant prblems thrugh sifting evidence and framing feasible ptins. Ability t use relevant infrmatin and individual judgment t determine whether events r prcesses cmply with laws, regulatins, r standards. Ability t wrk well in a high-pressure envirnment. Ability t cntribute as a strng member f a self-directed wrk team. Ability t analyze, evaluate and slve prcedure prblems Ability t analyze business needs and prduct requirements. Ability t establish prcedures fr diagnsing and slving technical prblems. Ability t recmmend mdificatins r enhancements t systems and plicies. Ability t identify cmplex prblems and review related infrmatin t develp and evaluate ptins and implement slutins. Ability t represent the Prgram as a staff persn fr prject, advisry, r technical cmmittees. Ability t develp specific gals and plans t priritize, rganize, and accmplish wrk. Ability t use lgic and reasning t identify the strengths and weaknesses f alternative slutins, cnclusins r appraches t prblems. Ability t understand the implicatins f new infrmatin fr bth current and future prblemslving and decisin-making. Ability t develp standard perating prcedures. Ability t apply public health laws, regulatins, and plicies specific t the Immunizatin Prgram. Ability t cmmunicate verbally and in writing with varius audiences, including effective cmmunicatin with bth technical and nn-technical staff. Sample Rle Descriptin: Testing Analyst 5 f 5