JOB DESCRIPTION. Director of Contracting and Performance
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1 JOB DESCRIPTION Directr f Cntracting and Perfrmance Jb Prfile Jb Title Directr f Cntracting and Perfrmance Respnsible t Chief Officer, Brent, Harrw and Hillingdn CCGs Accuntable fr Deliver the CCGs required strategy and utcmes thrugh rbust cntract negtiatin and in year perfrmance management fr all cntracts acrss a prtfli in excess f 1.7bn Develp the cntracting apprach as CCGs mve away frm traditinal NHS cntracts t a capitatin funded, integrated care mdel Lcatin Lndn - Harrw and Marylebne Rad Band Very Senir Manager (VSM) Jb Summary Reprting t the Chief Officer fr Brent, Harrw and Hillingdn CCGs, the Directr f Cntracting and Perfrmance wrks as a member f Executive Teams f the BHH Federatin and the CWHHE Cllabrative t deliver the CCGs strategic aims thrugh high quality cntracting and perfrmance management. The Directr f Cntracting and Perfrmance hlds verall respnsibility fr the fllwing prtfli: Develp an verarching cntracting strategy that interprets and incrprates CCG cmmissining intentins and QIPP Plans, supprting delivery f transfrmatin and service redesign initiatives. Lead n all cntracting activity as part f key relatinship management, perfrmance management and risk management rle wrking with a wide range and variety f NHS including Fundatin Trusts. Lead all prvider management services; ensuring prviders deliver t agreed cntracts and t financial, quality and perfrmance requirements. Wrk with the Directr f Strategy and lead n the develpment f new cntracting mdels t supprt the mve t Whle Systems Integrated Care. Wrk cllabratively with Senir Team members and champin the eths f a clinically led cmmissining grup.
2 Direct management and leadership acrss a range f teams and cntracts f influence acrss the CCG s, including and nt limited t all majr acute, cmmunity and mental health cntracts. Key activities and respnsibilities Rle Specific Respnsibilities/key activities - T lead the cntract prtfli acrss Nrth West Lndn, with a cmbined value in excess f 1.7 bn, n behalf f the 8 CCGs. This includes: - Supprt f the develpment f cmmissining intentins, and advise hw these can be successfully negtiated int cntracts - Develp the cntracting strategy in respnse t the cmmissining intentins - Develp negtiatin strategies fr each cntract - Manage the cntracting rund prcess - Lead cntract negtiatin teams - Achieve signed cntracts within timescales and financial envelpes - Manage the in-year cntract gvernance prcess - Ensure the realisatin f negtiated benefits and expected utcmes - Manage cntracts within the agreed financial envelpes - Manage prvider perfrmance against all natinal and lcal targets - Liaise with CSUs wh lead n ut f area cntracts fr the CCGs t ensure that they are rbustly negtiated and managed and that NWL CCG intentins are reflected in cntracts and delivered - Prvide prfessinal leadership, technical advice and supprt t the devlved cntracting and perfrmance staff within the CCGs Prvide a rbust perfrmance management functin t mnitr, sustain and imprve prvider perfrmance against agreed natinal and lcal targets. Specifically, this will invlve: - Ensure that all prviders sustain delivery against all relevant natinal standards - Prvide peer supprt and cnstructive challenge t prviders regarding perfrmance and ffer benchmarking data as apprpriate - Identify early warning f risk against natinal targets supprted by defined triggers t enable early interventin as apprpriate - Prvide expert supprt in the develpment f Pressure Surge Assurance, planning e.g. winter planning, and identify risk in regard t specific prviders t supprt system management by CCGs fr acute, cmmunity and mental health prviders within NWL; - Manage the winter assurance prcess fr acute, cmmunity and mental health prviders - Ensure that an apprpriate actin plan is develped and implemented in respnse t risk identified by the Pressure Surge Assurance prcess Wrk with the Directr f Transfrmatin and Strategy, lead the develpment f new cntracting mdels t supprt the mve t Whle Systems Integrated Care. Ensure the cntractual prtfli prmtes integrated cmmissining and further strategic develpments like Shaping a Healthier Future. Lead the develpment f the cntracting and perfrmance directrate thrugh sharing best practice and knwledge f markets/industries t infrm and imprve the
3 cntracting and market management functin and prmte best practice. Lead n the cmmissining f Lndn Ambulance Services acrss Lndn, n behalf f all Lndn CCGs. Respnsible fr ensuring the CCGs are aware, and stay up-t-date with, natinal and reginal develpments in cmmissining and ensure they take steps t respnd as required. Ensure that the CCGs have, and prmte the relevant plicies which meet NHS and statutry requirements. Ensure rbust mechanisms fr cntinuus peratinal and business imprvement prcesses are in place. Practively engage and build relatinships with the CCGs, prvider trusts and key stakehlders. Act as a full member f the CCG Executive Management Teams. Manage, mtivate and inspire team members, investing time in their develpment. Build and maintain an effective and functinally flexible team and prvide effective line management t direct reprts. Lead by example in rder t engender behaviurs that give cnsistent expressin t the CCGs values and t ensure C&P staff behaviurs reflect these values. Prmte a learning culture that encurages the use f initiative and supprts persnal and team develpment thrugh team and individual perfrmance appraisal and review, evaluatin and evidence-based examples f gd practice. Build effective relatinships with clleagues at all levels thrugh pen cmmunicatin and cnstructive feedback. Practively manage pr perfrmance, grievance and disciplinary issues in a sensitive and prfessinal manner. Develp a cntinuus perfrmance imprvement culture and systems s that imprved utcmes are pursued and any underperfrmance is tackled in a prprtinate, timely fashin. Actively supprt the develpment f individuals and the team thrugh appraisal, persnal develpment planning, caching and mentring. Wrk in partnership with thers and as part f crss directrate teams t deliver successful utcmes Equality and Diversity Prmte Equality, Diversity and Inclusin in emplyment practices and leadership relatinships
4 This pst is subject t the terms and cnditins f emplyment f Brent CCG. This is nt an exhaustive list f duties; staff are therefre required t undertake any ther duties cmmensurate with the grade and in line with the requirement f this pst. Cnfidential infrmatin may be accessed at times and all staff must ensure that the highest level f cnfidentiality is maintained at all times. All staff must cmply with the Staff Cde f Cnduct. Senir Managers must als cmply with the NHS Cde f Cnduct fr Managers, based n the Nlan principles f public accuntability. Membership f a prfessinal bdy in rder t practice (e.g. NMC registratin fr nursing staff) is a requirement f sme rles, fr thse staff it is a cnditin precedent f emplyment t maintain membership f such a prfessinal bdy. Individuals are als respnsible fr cmplying with the relevant prfessinal bdy s cde f practice. This jb descriptin is subject t change frm time t time, in discussin with the pst hlder.
5 Persn Specificatin Directr f Cntracting and Perfrmance All managers emplyed n the VSM framewrk are expected t display the cmpetencies and behaviurs as utlined in the NHS Leadership Framewrk. Knwledge Specialist Skills Executive Directr level experience Excellent leadership skills Prven and significant leadership experience Expert knwledge f NHS cntracts and the cntract management prcess Expert knwledge and experience f managing cntracting runds and the successful negtiatin f cntracts Significant experience f successful perfrmance and activity risk management and imprvement Extensive change management experience at a senir management level Experience f delivering transfrmatin thrugh cntracts Knwledge f clinical prcurement, including public prcurement rules and EU prcesses Extensive experience f prvider perfrmance management and imprvement and cntinuing care Knwledge f system-wide wrking in cmplex and plitically sensitive envirnments Exceptinal cmmunicatr, able t create impact and demnstrate practive relatinship awareness. Understanding f the dynamics within a business arena and balance against plitical envirnment. Senir Management and leadership skills frm a breadth f disciplines Cmprehensive understanding f cntracting and perfrmance strategy and prcesses Experience f clinical prcurement? Peple Skills External Impact Ability t wrk cnfidently with Chief Executives and ther senir individuals acrss a range f NHS and nn-nhs rganisatins including Fundatin Trusts, teaching hspitals, lcal authrities and the vluntary and scial enterprise sectrs Demnstrable ability t create cnstructive teams. Extensive experience f matrix wrking and influencing grups f staff frm varius parts f the rganisatin. Leading a large wrkfrce successfully, T lead by example and engender a sense f purpse and visin within the verall cntext f the rganisatin s bjectives Leadership versight f the NHS cmmissining system in Lndn and a prven ability t wrk with stakehlders Experience in managing system-wide services that impact n large ppulatins Exceptinal negtiatr with highly develped influencing skills t supprt and facilitate agreements acrss a range f stakehlders
6 Supprt creativity and innvatin within staff grups at all levels Decisin Making Creative Thinking/Innvatin Ability t make difficult and challenging decisins that supprt strategic aims and lng term visin Demnstrate sund judgement and flexibility acrss a range f cmplex issues that affect prviders acrss Nrth West Lndn and a ppulatin f 1.9m Ability t think creatively and implement innvatin fr the cntracting and perfrmance directrate and the CCGs in general Values and Behaviurs Demnstrable cmmitment t and fcus n quality, prmtes high standards t cnsistently imprve patient utcmes Demnstrate appreciatin and acknwledgement f the range and cmplexities f diversity: self awareness in terms f emtinal intelligence, biases and persnal triggers; Cultural cmpetence cultural sensitivity and awareness. Demnstrably invlves patients and the public in their wrk Cnsistently puts clinicians at the heart f decisin making Values diversity and difference, perates with integrity and penness Wrks acrss bundaries, lks fr cllective success, listens, invlves, respects and learns frm the cntributin f thers Uses evidence t make imprvements, seeks ut innvatin Actively develps themselves and thers Self-awareness in terms f emtinal intelligence, biases and persnal triggers with cultural sensitivity and awareness Demnstrable cmmitment t partnership wrking with a range f external rganisatins Skills and capabilities Dynamic persnality with the ability t build trusted stakehlder relatinships and wide supprt netwrks. Strng external cmmunicatin skills Ability t create cncise and insightful cmmunicatins fr disseminatin t all stakehlder grups. Experience Evidence f successful wrking acrss whle rganisatinal teams Qualificatins Educated t Masters level in relevant subject Equivalent level f experience f wrking at Bard level in a specialist area. Significant evidence f cntinued prfessinal develpment
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